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Schedule II Valuation and Qualifying Accounts (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Allowance for doubtful accounts      
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at beginning of period $ 113 $ 116 $ 101
Additions, charged (credited) to income 13 21 12
Additions, charged (credited) to AOCL 0 0 0
Deductions from reserves (14) (19) (6)
Translation adjustment during period (1) (5) 9
Balance at end of period 111 113 116
Valuation allowance — deferred tax assets      
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at beginning of period 317 318 326
Additions, charged (credited) to income 661 18 (19)
Additions, charged (credited) to AOCL 4 (1) 0
Deductions from reserves 0 0 0
Translation adjustment during period 0 (18) 11
Balance at end of period $ 982 $ 317 $ 318