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Schedule II Valuation and Qualifying Accounts (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Allowance for doubtful accounts      
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at beginning of period $ 116 $ 101 $ 105
Additions, charged (credited) to income 21 12 10
Additions, charged (credited) to AOCL 0 0 0
Deductions from reserves (19) (6) (13)
Translation adjustment during period (5) 9 (1)
Balance at end of period 113 116 101
Valuation allowance — deferred tax assets      
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at beginning of period 318 326 621
Additions, charged (credited) to income 18 (19) (309)
Additions, charged (credited) to AOCL (1) 0 2
Deductions from reserves 0 0 0
Translation adjustment during period (18) 11 12
Balance at end of period $ 317 $ 318 $ 326