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Business Segments - Segment Assets (Details) - USD ($)
$ in Millions
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Segment Reporting Information [Line Items]      
Assets $ 17,064 $ 16,511 $ 16,391
Operating Segments      
Segment Reporting Information [Line Items]      
Assets 14,599 13,601 13,211
Operating Segments | Americas      
Segment Reporting Information [Line Items]      
Assets 6,923 6,701 6,275
Operating Segments | Europe, Middle East and Africa      
Segment Reporting Information [Line Items]      
Assets 4,995 4,385 4,377
Operating Segments | Asia Pacific      
Segment Reporting Information [Line Items]      
Assets 2,681 2,515 2,559
Corporate      
Segment Reporting Information [Line Items]      
Assets $ 2,465 $ 2,910 $ 3,180