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Schedule II Valuation and Qualiying Accounts (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Valuation Allowance of Deferred Tax Assets [Member]
     
Movement in Valuation Allowances and Reserves [Roll Forward]      
Valuation Allowances and Reserves, Beginning Balance $ 3,393 $ 3,132 $ 3,113
Valuation Allowances and Reserves, Charged to Cost and Expense (206) 60 (92)
Valuation Allowance Charged To Accumulated Other Comprehensive Income (234) 191 204
Valuation Allowances and Reserves, Deductions 0 (4) (82)
Valuation Allowances and Reserves, Adjustments 15 14 (11)
Valuation Allowances and Reserves, Ending Balance 2,968 3,393 3,132
Allowance for Doubtful Accounts [Member]
     
Movement in Valuation Allowances and Reserves [Roll Forward]      
Valuation Allowances and Reserves, Beginning Balance 99 97 106
Valuation Allowances and Reserves, Charged to Cost and Expense 18 20 14
Valuation Allowance Charged To Accumulated Other Comprehensive Income 0 0 0
Valuation Allowances and Reserves, Deductions (20) [1] (20) [1] (19) [1]
Valuation Allowances and Reserves, Adjustments 2 2 (4)
Valuation Allowances and Reserves, Ending Balance $ 99 $ 99 $ 97
[1] Note: (a) Accounts receivable charged off.