Finance Receivables and Loans, Net (Tables)

9 Months Ended

Sep. 30, 2024

Receivables [Abstract]

Schedule of Accounts, Notes, Loans and Financing Receivable

The composition of finance receivables and loans reported at amortized cost basis was as follows.

($ in millions)	September 30, 2024		December 31, 2023
Consumer automotive (a)	$	83,424	$	84,320
Consumer mortgage
Mortgage Finance (b)	17,309		18,442
Mortgage — Legacy (c)	192		225
Total consumer mortgage	17,501		18,667
Consumer other
Credit Card	2,170		1,990
Total consumer other	2,170		1,990
Total consumer	103,095		104,977
Commercial
Commercial and industrial
Automotive	19,259		18,700
Other	8,824		9,712
Commercial real estate	6,323		6,050
Total commercial	34,406		34,462
Total finance receivables and loans (d) (e)	$	137,501	$	139,439

(a)Certain finance receivables and loans are included in fair value hedging relationships. Refer to Note 19 for additional information.

(b)Includes loans originated as interest-only mortgage loans of $1 million and $2 million at September 30, 2024, and December 31, 2023, respectively, of which all have exited the interest-only period.

(c)Includes loans originated as interest-only mortgage loans of $12 million and $13 million at September 30, 2024, and December 31, 2023, respectively, of which all have exited the interest-only period.

(d)Totals include net unearned income, unamortized premiums and discounts, and deferred fees and costs of $2.3 billion at both September 30, 2024, and December 31, 2023.

(e)Totals do not include accrued interest receivable, which was $851 million and $853 million at September 30, 2024, and December 31, 2023, respectively. Accrued interest receivable is included in other assets on our Condensed Consolidated Balance Sheet. Billed interest on our credit card loans is included within finance receivables and loans, net.

Schedule of Allowance for Credit Losses on Financing Receivables

The following tables present an analysis of the activity in the allowance for loan losses on finance receivables and loans for the three months and nine months ended September 30, 2024, and 2023, respectively.

Three months ended September 30, 2024 ($ in millions)	Consumer automotive		Consumer mortgage		Consumer other		Commercial		Total
Allowance at July 1, 2024	$	3,055	$	19	$	302	$	196	$	3,572
Charge-offs (a)	(683)		—		(61)		—		(744)
Recoveries	216		1		9		1		227
Net charge-offs	(467)		1		(52)		1		(517)
Provision for credit losses	578		(3)		58		12		645
Other	—		2		(1)		(1)		—
Allowance at September 30, 2024	$	3,166	$	19	$	307	$	208	$	3,700

(a)Refer to Note 1 to the Consolidated Financial Statements in our 2023 Annual Report on Form 10-K for information regarding our charge-off policies.

Nine months ended September 30, 2024 ($ in millions)	Consumer automotive		Consumer mortgage		Consumer other		Commercial		Total
Allowance at January 1, 2024	$	3,083	$	21	$	293	$	190	$	3,587
Charge-offs (a)	(1,976)		(1)		(199)		(2)		(2,178)
Recoveries	654		3		23		7		687
Net charge-offs	(1,322)		2		(176)		5		(1,491)
Write-downs from transfers to held-for-sale (b)	(5)		—		—		—		(5)
Provision for credit losses	1,410		(6)		191		14		1,609
Other	—		2		(1)		(1)		—
Allowance at September 30, 2024	$	3,166	$	19	$	307	$	208	$	3,700

(a)Refer to Note 1 to the Consolidated Financial Statements in our 2023 Annual Report on Form 10-K for information regarding our charge-off policies.

(b)Consumer automotive includes a $5 million reduction of allowance from the completion of a retail securitization transaction during the nine months ended September 30, 2024, resulting in the deconsolidation of the assets and liabilities from our Condensed Consolidated Balance Sheet.

Three months ended September 30, 2023 ($ in millions)	Consumer automotive		Consumer mortgage		Consumer other		Commercial		Total
Allowance at July 1, 2023	$	3,064	$	23	$	476	$	218	$	3,781
Charge-offs (a)	(602)		—		(74)		(1)		(677)
Recoveries	209		2		6		4		221
Net charge-offs	(393)		2		(68)		3		(456)
Provision for credit losses (b)	433		(4)		68		15		512
Other	—		1		(2)		1		—
Allowance at September 30, 2023	$	3,104	$	22	$	474	$	237	$	3,837

(a)Refer to Note 1 to the Consolidated Financial Statements in our 2023 Annual Report on Form 10-K for information regarding our charge-off policies.

(b)Excludes $4 million of benefit for credit losses related to our reserve for unfunded commitments. The liability related to the reserve for unfunded commitments is included in accrued expenses and other liabilities on our Condensed Consolidated Balance Sheet.

Nine months ended September 30, 2023 ($ in millions)	Consumer automotive		Consumer mortgage		Consumer other (a)		Commercial		Total
Allowance at January 1, 2023	$	3,020	$	27	$	426	$	238	$	3,711
Charge-offs (b)	(1,634)		(3)		(208)		(62)		(1,907)
Recoveries	613		7		18		5		643
Net charge-offs	(1,021)		4		(190)		(57)		(1,264)
Provision for credit losses (c)	1,106		(9)		239		54		1,390
Other	(1)		—		(1)		2		—
Allowance at September 30, 2023	$	3,104	$	22	$	474	$	237	$	3,837

(a)Excludes $3 million of finance receivables and loans at January 1, 2023, for which we have elected the fair value option and incorporate no allowance for loan losses.

(b)Refer to Note 1 to the Consolidated Financial Statements in our 2023 Annual Report on Form 10-K for information regarding our charge-off policies.

(c)Excludes $9 million of benefit for credit losses related to our reserve for unfunded commitments. The liability related to the reserve for unfunded commitments is included in accrued expenses and other liabilities on our Condensed Consolidated Balance Sheet.

Schedule of Sales of Financing Receivables and Loans

The following table presents sales of finance receivables and loans and transfers of finance receivables and loans from held-for-investment to held-for-sale based on net carrying value.

	Three months ended September 30,				Nine months ended September 30,
($ in millions)	2024		2023		2024		2023
Consumer automotive	$	—	$	—	$	1,108	$	—
Consumer mortgage	208		—		325		1
Commercial	131		11		296		11
Total sales and transfers	$	339	$	11	$	1,729	$	12

Schedule of Purchases of Financing Receivables and Loans

The following table presents purchases of finance receivables and loans based on unpaid principal balance at the time of purchase.

	Three months ended September 30,				Nine months ended September 30,
($ in millions)	2024		2023		2024		2023
Consumer automotive	$	802	$	1,064	$	2,377	$	2,902
Consumer mortgage	7		7		15		14
Commercial	—		3		—		10
Total purchases of finance receivables and loans	$	809	$	1,074	$	2,392	$	2,926

Schedule of Financing Receivables, Nonaccrual Status

The following tables present the amortized cost of our finance receivables and loans on nonaccrual status. All consumer or commercial finance receivables and loans that were 90 days or more past due were on nonaccrual status as of September 30, 2024, and December 31, 2023. Refer to Note 1 to the Consolidated Financial Statements in our 2023 Annual Report on Form 10-K for additional information on our accounting policy for finance receivables and loans on nonaccrual status.

					September 30, 2024
($ in millions)	Nonaccrual status at Jan. 1, 2024		Nonaccrual status at Jul. 1, 2024		Nonaccrual status		Nonaccrual with no allowance (a)
Consumer automotive	$	1,129	$	978	$	1,204	$	525
Consumer mortgage
Mortgage Finance	41		32		37		25
Mortgage — Legacy	13		9		9		9
Total consumer mortgage	54		41		46		34
Consumer other
Credit Card	92		80		84		—
Total consumer other	92		80		84		—
Total consumer	1,275		1,099		1,334		559
Commercial
Commercial and industrial
Automotive	18		18		51		33
Other	98		96		95		4
Commercial real estate	3		2		10		10
Total commercial	119		116		156		47
Total finance receivables and loans (b)	$	1,394	$	1,215	$	1,490	$	606

(a)Represents a component of nonaccrual status at end of period.

(b)We recorded interest income from cash payments associated with finance receivables and loans on nonaccrual status of $4 million and $14 million for the three months and nine months ended September 30, 2024, respectively.

					December 31, 2023
($ in millions)	Nonaccrual status at Jan. 1, 2023		Nonaccrual status at Jul. 1, 2023		Nonaccrual status		Nonaccrual with no allowance (a)
Consumer automotive	$	1,187	$	1,098	$	1,129	$	531
Consumer mortgage
Mortgage Finance	34		38		41		21
Mortgage — Legacy	15		14		13		12
Total consumer mortgage	49		52		54		33
Consumer other
Personal Lending (b)	13		11		—		—
Credit Card	43		55		92		—
Total consumer other	56		66		92		—
Total consumer	1,292		1,216		1,275		564
Commercial
Commercial and industrial
Automotive	5		24		18		13
Other	157		161		98		5
Commercial real estate	—		3		3		3
Total commercial	162		188		119		21
Total finance receivables and loans (c)	$	1,454	$	1,404	$	1,394	$	585

(a)Represents a component of nonaccrual status at end of period.

(b)Personal Lending finance receivables and loans were transferred to loans held-for-sale, and were included in assets of operations held-for-sale on our Condensed Consolidated Balance Sheet at December 31, 2023. We closed the sale of Ally Lending on March 1, 2024. Refer to Note 2 for additional information.

(c)We recorded interest income from cash payments associated with finance receivables and loans on nonaccrual status of $4 million and $11 million for the three months and nine months ended September 30, 2023, respectively.

Schedule of Financing Receivable Credit Quality Indicators

The following tables present the amortized cost basis of our consumer finance receivables and loans by credit quality indicator based on delinquency status and origination year.

	Origination year														Revolving loans converted to term
September 30, 2024 ($ in millions)	2024		2023		2022		2021		2020		2019 and prior		Revolving loans				Total
Consumer automotive
Current	$	23,561	$	22,621	$	17,069	$	9,646	$	3,714	$	2,436	$	—	$	—	$	79,047
30–59 days past due	270		699		840		569		187		165		—		—		2,730
60–89 days past due	77		288		380		245		79		66		—		—		1,135
90 or more days past due	23		116		157		102		35		38		—		—		471
Total consumer automotive (a)	23,931		23,724		18,446		10,562		4,015		2,705		—		—		83,383
Consumer mortgage
Mortgage Finance
Current	6		31		1,925		9,958		1,754		3,556		—		—		17,230
30–59 days past due	—		—		8		14		3		18		—		—		43
60–89 days past due	—		—		—		2		—		5		—		—		7
90 or more days past due	—		—		1		6		1		21		—		—		29
Total Mortgage Finance	6		31		1,934		9,980		1,758		3,600		—		—		17,309
Mortgage — Legacy
Current	—		—		—		—		—		47		119		16		182
30–59 days past due	—		—		—		—		—		2		1		—		3
90 or more days past due	—		—		—		—		—		5		1		1		7
Total Mortgage — Legacy	—		—		—		—		—		54		121		17		192
Total consumer mortgage	6		31		1,934		9,980		1,758		3,654		121		17		17,501
Consumer other
Credit Card
Current	—		—		—		—		—		—		2,020		—		2,020
30–59 days past due	—		—		—		—		—		—		38		—		38
60–89 days past due	—		—		—		—		—		—		32		—		32
90 or more days past due	—		—		—		—		—		—		80		—		80
Total Credit Card	—		—		—		—		—		—		2,170		—		2,170
Total consumer other	—		—		—		—		—		—		2,170		—		2,170
Total consumer	$	23,937	$	23,755	$	20,380	$	20,542	$	5,773	$	6,359	$	2,291	$	17	$	103,054

(a)Certain consumer automotive loans are included in fair value hedging relationships. The amortized cost excludes an asset of $41 million related to basis adjustments for loans in closed portfolios with active hedges under the portfolio layer method at September 30, 2024. These basis adjustments would be allocated to the amortized cost of specific loans within the pool if the hedge was dedesignated. Refer to Note 19 for additional information.

	Origination year														Revolving loans converted to term
December 31, 2023 ($ in millions)	2023		2022		2021		2020		2019		2018 and prior		Revolving loans				Total
Consumer automotive
Current	$	30,677	$	23,699	$	14,209	$	6,132	$	3,306	$	1,876	$	—	$	—	$	79,899
30–59 days past due	539		1,041		739		270		181		122		—		—		2,892
60–89 days past due	170		443		303		109		68		45		—		—		1,138
90 or more days past due	64		167		122		44		32		28		—		—		457
Total consumer automotive (a)	31,450		25,350		15,373		6,555		3,587		2,071		—		—		84,386
Consumer mortgage
Mortgage Finance
Current	152		2,170		10,374		1,836		747		3,073		—		—		18,352
30–59 days past due	1		8		14		3		3		20		—		—		49
60–89 days past due	—		2		4		3		—		5		—		—		14
90 or more days past due	—		1		4		1		2		19		—		—		27
Total Mortgage Finance	153		2,181		10,396		1,843		752		3,117		—		—		18,442
Mortgage — Legacy
Current	—		—		—		—		—		51		142		17		210
30–59 days past due	—		—		—		—		—		3		—		1		4
60–89 days past due	—		—		—		—		—		1		1		—		2
90 or more days past due	—		—		—		—		—		6		2		1		9
Total Mortgage — Legacy	—		—		—		—		—		61		145		19		225
Total consumer mortgage	153		2,181		10,396		1,843		752		3,178		145		19		18,667
Consumer other
Credit Card
Current	—		—		—		—		—		—		1,828		—		1,828
30–59 days past due	—		—		—		—		—		—		39		—		39
60–89 days past due	—		—		—		—		—		—		34		—		34
90 or more days past due	—		—		—		—		—		—		89		—		89
Total Credit Card	—		—		—		—		—		—		1,990		—		1,990
Total consumer other (b)	—		—		—		—		—		—		1,990		—		1,990
Total consumer	$	31,603	$	27,531	$	25,769	$	8,398	$	4,339	$	5,249	$	2,135	$	19	$	105,043

(a)Certain consumer automotive loans are included in fair value hedging relationships. The amortized cost excludes a liability of $66 million related to basis adjustments for loans in closed portfolios with active hedges under the portfolio layer method at December 31, 2023. These basis adjustments would be allocated to the amortized cost of specific loans within the pool if the hedge was dedesignated. Refer to Note 19 for additional information.

(b)Excludes Personal Lending finance receivables and loans, which were transferred to loans held-for-sale, and were included in assets of operations held-for-sale on our Condensed Consolidated Balance Sheet at December 31, 2023. We closed the sale of Ally Lending on March 1, 2024. Refer to Note 2 for additional information.

The following tables present the amortized cost basis of our commercial finance receivables and loans by credit quality indicator based on risk rating and origination year.

	Origination year														Revolving loans converted to term
September 30, 2024 ($ in millions)	2024		2023		2022		2021		2020		2019 and prior		Revolving loans				Total
Commercial
Commercial and industrial
Automotive
Pass	$	395	$	325	$	386	$	133	$	74	$	57	$	16,633	$	—	$	18,003
Special mention	5		20		14		25		2		8		1,061		—		1,135
Substandard	—		1		—		—		—		—		110		—		111
Doubtful	—		—		—		—		—		—		10		—		10
Total automotive	400		346		400		158		76		65		17,814		—		19,259
Other
Pass	526		298		313		264		172		235		5,614		91		7,513
Special mention	—		—		367		238		172		77		235		23		1,112
Substandard	—		27		—		23		46		54		10		3		163
Doubtful	—		—		—		—		—		26		10		—		36
Total other	526		325		680		525		390		392		5,869		117		8,824
Commercial real estate
Pass	740		1,008		1,296		1,058		825		1,216		—		35		6,178
Special mention	6		18		69		42		—		—		—		—		135
Substandard	—		—		5		—		3		—		—		—		8
Doubtful	—		—		1		—		—		1		—		—		2
Total commercial real estate	746		1,026		1,371		1,100		828		1,217		—		35		6,323
Total commercial	$	1,672	$	1,697	$	2,451	$	1,783	$	1,294	$	1,674	$	23,683	$	152	$	34,406

	Origination year														Revolving loans converted to term
December 31, 2023 ($ in millions)	2023		2022		2021		2020		2019		2018 and prior		Revolving loans				Total
Commercial
Commercial and industrial
Automotive
Pass	$	509	$	512	$	165	$	97	$	58	$	22	$	16,446	$	—	$	17,809
Special mention	6		7		30		1		1		14		723		—		782
Substandard	—		1		—		—		—		—		44		—		45
Doubtful	—		—		—		—		—		1		63		—		64
Total automotive	515		520		195		98		59		37		17,276		—		18,700
Other
Pass	331		646		343		405		266		180		6,202		173		8,546
Special mention	—		208		188		206		51		85		198		25		961
Substandard	—		—		46		3		—		83		25		11		168
Doubtful	—		—		—		—		—		26		10		—		36
Loss	—		—		—		—		1		—		—		—		1
Total other	331		854		577		614		318		374		6,435		209		9,712
Commercial real estate
Pass	971		1,452		1,129		884		607		811		100		26		5,980
Special mention	3		16		28		1		18		—		—		—		66
Substandard	—		3		—		—		—		1		—		—		4
Total commercial real estate	974		1,471		1,157		885		625		812		100		26		6,050
Total commercial	$	1,820	$	2,845	$	1,929	$	1,597	$	1,002	$	1,223	$	23,811	$	235	$	34,462

The following tables present gross charge-offs of our finance receivables and loans for each portfolio class by origination year during the nine months ended September 30, 2024, and during the year ended December 31, 2023, respectively. Refer to Note 1 to the Consolidated Financial Statements in our 2023 Annual Report on Form 10-K for additional information on our charge-off policy.

	Origination year														Revolving loans converted to term
September 30, 2024 ($ in millions)	2024		2023		2022		2021		2020		2019 and prior		Revolving loans				Total
Consumer automotive (a)	$	65	$	567	$	719	$	396	$	108	$	121	$	—	$	—	$	1,976
Consumer mortgage
Mortgage Finance	—		—		—		1		—		—		—		—		1
Total consumer mortgage	—		—		—		1		—		—		—		—		1
Consumer other
Credit Card	—		—		—		—		—		—		187		12		199
Total consumer other	—		—		—		—		—		—		187		12		199
Total consumer	65		567		719		397		108		121		187		12		2,176
Commercial
Commercial and industrial
Automotive	—		—		—		—		—		1		1		—		2
Total commercial	—		—		—		—		—		1		1		—		2
Total finance receivables and loans	$	65	$	567	$	719	$	397	$	108	$	122	$	188	$	12	$	2,178

(a)Excludes $5 million of write-downs from transfers to held-for-sale from the completion of a retail securitization transaction during the nine months ended September 30, 2024, resulting in the deconsolidation of the assets and liabilities from our Condensed Consolidated Balance Sheet.

	Origination year														Revolving loans converted to term
December 31, 2023 ($ in millions)	2023		2022		2021		2020		2019		2018 and prior		Revolving loans				Total
Consumer automotive (a)	$	225	$	952	$	651	$	194	$	142	$	120	$	—	$	—	$	2,284
Consumer mortgage
Mortgage Finance	—		—		—		—		—		1		—		—		1
Mortgage — Legacy	—		—		—		—		—		2		—		—		2
Total consumer mortgage	—		—		—		—		—		3		—		—		3
Consumer other
Personal Lending (b)	14		82		29		3		—		—		—		—		128
Credit Card	—		—		—		—		—		—		165		10		175
Total consumer other	14		82		29		3		—		—		165		10		303
Total consumer	239		1,034		680		197		142		123		165		10		2,590
Commercial
Commercial and industrial
Automotive	—		—		—		—		—		5		19		—		24
Other	—		—		—		—		79		23		4		—		106
Total commercial	—		—		—		—		79		28		23		—		130
Total finance receivables and loans	$	239	$	1,034	$	680	$	197	$	221	$	151	$	188	$	10	$	2,720

(a)Excludes $41 million of write-downs from transfers to held-for-sale from the sales of retained interests related to securitizations during 2023, resulting in the deconsolidation of the assets and liabilities from our Condensed Consolidated Balance Sheet. Refer to Note 11 to the Consolidated Financial Statements in our 2023 Annual Report on Form 10-K for additional information.

(b)Excludes $174 million of write-downs from the transfer to held-for-sale related to Personal Lending. Refer to Note 2 for additional information.

Schedule of Past Due Financing Receivables

The following table presents an analysis of our past-due commercial finance receivables and loans recorded at amortized cost basis.

($ in millions)	30–59 days past due		60–89 days past due		90 days or more past due		Total past due		Current		Total finance receivables and loans
September 30, 2024
Commercial
Commercial and industrial
Automotive	$	—	$	—	$	—	$	—	$	19,259	$	19,259
Other	—		—		—		—		8,824		8,824
Commercial real estate	—		—		1		1		6,322		6,323
Total commercial	$	—	$	—	$	1	$	1	$	34,405	$	34,406
December 31, 2023
Commercial
Commercial and industrial
Automotive	$	—	$	—	$	—	$	—	$	18,700	$	18,700
Other	2		—		3		5		9,707		9,712
Commercial real estate	—		—		—		—		6,050		6,050
Total commercial	$	2	$	—	$	3	$	5	$	34,457	$	34,462

Schedule of Loan Modifications

The following tables present the amortized cost basis of loans that were modified subsequent to origination during the three months and nine months ended September 30, 2024, and 2023, respectively, for each portfolio segment, by modification type. For additional information on loan modification types in scope of this disclosure, refer to Note 1 to the Consolidated Financial Statements in our 2023 Annual Report on Form 10-K. The below tables exclude consumer mortgage finance receivables and loans currently enrolled in a trial modification program. Trial modifications generally represent a three-month period during which the borrower makes monthly payments under the anticipated modified payment terms. If the borrower successfully completes the trial loan modification program, the contractual terms of the loan are updated and the modification is considered permanent. As of September 30, 2024, and December 31, 2023, there were $3 million and $5 million of consumer mortgage finance receivables and loans in a trial modification program, respectively.

	Payment extensions
Three months ended September 30, 2024 ($ in millions)	Payment deferrals		Contractual maturity extensions		Principal forgiveness		Interest rate concessions		Combination		Total
Consumer automotive	$	—	$	130	$	2	$	—	$	—	$	132
Consumer mortgage
Mortgage Finance	—		1		—		—		—		1
Total consumer mortgage	—		1		—		—		—		1
Consumer other
Credit Card	—		—		1		6		—		7
Total consumer other	—		—		1		6		—		7
Total consumer	—		131		3		6		—		140
Commercial
Commercial and industrial
Automotive	—		—		—		37		—		37
Other	—		25		—		—		14		39
Commercial real estate	—		—		—		—		1		1
Total commercial	—		25		—		37		15		77
Total finance receivables and loans	$	—	$	156	$	3	$	43	$	15	$	217

	Payment extensions
Nine months ended September 30, 2024 ($ in millions)	Payment deferrals		Contractual maturity extensions		Principal forgiveness		Interest rate concessions		Combination		Total (a)
Consumer automotive	$	—	$	305	$	4	$	—	$	—	$	309
Consumer mortgage
Mortgage Finance	—		2		—		—		—		2
Total consumer mortgage	—		2		—		—		—		2
Consumer other
Credit Card	—		—		1		13		—		14
Total consumer other	—		—		1		13		—		14
Total consumer	—		307		5		13		—		325
Commercial
Commercial and industrial
Automotive	5		—		—		37		—		42
Other	—		174		—		—		14		188
Commercial real estate	—		—		—		—		1		1
Total commercial	5		174		—		37		15		231
Total finance receivables and loans	$	5	$	481	$	5	$	50	$	15	$	556

(a)Represents 0.4% of total finance receivables and loans outstanding as of September 30, 2024.

	Payment extensions
Three months ended September 30, 2023 ($ in millions)	Payment deferrals (a)		Contractual maturity extensions		Principal forgiveness		Interest rate concessions		Combination		Total
Consumer automotive	$	—	$	62	$	1	$	—	$	—	$	63
Consumer mortgage
Mortgage Finance	—		1		—		—		—		1
Mortgage — Legacy	—		—		—		—		1		1
Total consumer mortgage	—		1		—		—		1		2
Consumer other
Credit Card	—		—		—		4		—		4
Total consumer other	—		—		—		4		—		4
Total consumer	—		63		1		4		1		69
Commercial
Commercial and industrial
Other	37		—		—		—		—		37
Total commercial	37		—		—		—		—		37
Total finance receivables and loans	$	37	$	63	$	1	$	4	$	1	$	106

(a)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the three months ended September 30, 2023.

	Payment extensions
Nine months ended September 30, 2023 ($ in millions)	Payment deferrals (a)		Contractual maturity extensions		Principal forgiveness		Interest rate concessions		Combination		Total (b)
Consumer automotive	$	—	$	99	$	13	$	—	$	30	$	142
Consumer mortgage
Mortgage Finance	—		2		—		—		2		4
Mortgage — Legacy	—		1		—		—		1		2
Total consumer mortgage	—		3		—		—		3		6
Consumer other
Credit Card	—		—		—		9		—		9
Total consumer other	—		—		—		9		—		9
Total consumer	—		102		13		9		33		157
Commercial
Commercial and industrial
Other	65		47		—		—		—		112
Total commercial	65		47		—		—		—		112
Total finance receivables and loans	$	65	$	149	$	13	$	9	$	33	$	269

(a)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the nine months ended September 30, 2023.

(b)Represents 0.2% of total finance receivables and loans outstanding as of September 30, 2023.

The following tables present the financial effect of loan modifications that occurred during the three months and nine months ended September 30, 2024, and 2023, respectively.

	Payment extensions (a)	Principal forgiveness		Interest rate concessions (a)				Combination (a) (b)
Three months ended September 30, 2024 ($ in millions)	Number of months extended/deferred	Amount forgiven		Initial rate		Revised rate		Remaining term	Revised remaining term	Initial rate		Revised rate
Consumer automotive	30	$	1	—	%	—	%	—	—	—	%	—	%
Consumer mortgage
Mortgage Finance	126	—		—		—		—	—	—		—
Total consumer mortgage	126	—		—		—		—	—	—		—
Consumer other
Credit Card	—	1		30.4		10.4		—	—	—		—
Total consumer other	—	$	1	30.4		10.4		—	—	—		—
Commercial
Commercial and industrial
Automotive	—	$	—	11.0	%	7.9	%	—	—	—	%	—	%
Other	15	—		—		—		4	60	5.5		4.3
Commercial real estate	—	—		—		—		84	90	11.0		6.0
Total commercial	15	$	—	11.0		7.9		7	61	5.7		4.3

(a)Calculated using a weighted-average balance for each portfolio class.

(b)Term is presented in number of months.

	Payment extensions (a)	Principal forgiveness		Interest rate concessions (a)				Combination (a) (b)
Nine months ended September 30, 2024 ($ in millions)	Number of months extended/deferred	Amount forgiven		Initial rate		Revised rate		Remaining term	Revised remaining term	Initial rate		Revised rate
Consumer automotive	29	$	1	—	%	—	%	—	—	—	%	—	%
Consumer mortgage
Mortgage Finance	176	—		—		—		—	—	—		—
Total consumer mortgage	176	—		—		—		—	—	—		—
Consumer other
Credit Card	—	1		30.4		7.9		—	—	—		—
Total consumer other	—	$	1	30.4		7.9		—	—	—		—
Commercial
Commercial and industrial
Automotive	10	$	—	11.0	%	7.9	%	—	—	—	%	—	%
Other	37	—		—		—		4	60	5.5		4.3
Commercial real estate	—	—		—		—		84	90	11.0		6.0
Total commercial	36	$	—	11.0		7.9		7	61	5.7		4.3

(a)Calculated using a weighted-average balance for each portfolio class.

(b)Term is presented in number of months.

	Payment extensions (a)	Principal forgiveness		Interest rate concessions (a)				Combination (a) (b)
Three months ended September 30, 2023 ($ in millions)	Number of months extended/deferred	Amount forgiven		Initial rate		Revised rate		Remaining term	Revised remaining term	Initial rate		Revised rate
Consumer automotive	28	$	—	—	%	—	%	—	—	—	%	—	%
Consumer mortgage
Mortgage Finance	210	—		—		—		—	—	—		—
Mortgage — Legacy	—	—		—		—		180	280	2.5		2.0
Total consumer mortgage	210	—		—		—		180	280	2.5		2.0
Consumer other
Credit Card	—	—		30.0		11.0		—	—	—		—
Total consumer other	—	$	—	30.0		11.0		—	—	—		—
Commercial
Commercial and industrial
Other (c)	3	$	—	—	%	—	%	—	—	—	%	—	%
Total commercial	3	$	—	—		—		—	—	—		—

(a)Calculated using a weighted-average balance for each portfolio class.

(b)Term is presented in number of months.

(c)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the three months ended September 30, 2023.

	Payment extensions (a)	Principal forgiveness		Interest rate concessions (a)				Combination (a) (b) (c)
Nine months ended September 30, 2023 ($ in millions)	Number of months extended/deferred	Amount forgiven		Initial rate		Revised rate		Remaining term	Revised remaining term	Initial rate		Revised rate
Consumer automotive	27	$	2	—	%	—	%	75	85	10.4	%	9.7	%
Consumer mortgage
Mortgage Finance	186	—		—		—		309	470	4.6		3.4
Mortgage — Legacy	76	—		—		—		174	283	2.7		2.0
Total consumer mortgage	149	—		—		—		284	435	4.3		3.1
Consumer other
Credit Card	—	—		30.0		8.0		—	—	—		—
Total consumer other	—	$	—	30.0		8.0		—	—	—		—
Commercial
Commercial and industrial
Other (d)	13	$	—	—	%	—	%	—	—	—	%	—	%
Total commercial	13	$	—	—		—		—	—	—		—

(a)Calculated using a weighted-average balance for each portfolio class.

(b)Term is presented in number of months.

(c)Some Mortgage Finance combination loan modifications include deferrals of principal. The weighted average number of months deferred for these loans was 210 months.

(d)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the nine months ended September 30, 2023.

The following tables present the subsequent performance of loans recorded at amortized cost, by portfolio segment and credit quality indicator, that were modified within the 12 months prior to September 30, 2024.

September 30, 2024 ($ in millions)	Current		30–59 days past due		60–89 days past due		90 or more days past due		Total
Consumer automotive
Contractual maturity extensions	$	316	$	67	$	25	$	8	$	416
Principal forgiveness	—		—		—		4		4
Combination	1		—		—		—		1
Total consumer automotive	317		67		25		12		421
Consumer mortgage
Mortgage Finance
Contractual maturity extensions	2		1		—		—		3
Total Mortgage Finance	2		1		—		—		3
Mortgage — Legacy
Combination	1		—		—		—		1
Total Mortgage — Legacy	1		—		—		—		1
Total consumer mortgage	3		1		—		—		4
Consumer other
Credit Card
Interest rate concessions	10		2		1		3		16
Total consumer other	10		2		1		3		16
Total consumer	$	330	$	70	$	26	$	15	$	441

September 30, 2024 ($ in millions)	Pass		Special mention		Substandard		Doubtful		Total
Commercial and industrial
Automotive
Payment deferrals	$	—	$	—	$	5	$	—	$	5
Interest rate concessions	—		—		37		—		37
Other
Contractual maturity extensions	118		—		56		—		174
Combination	—		—		14		—		14
Commercial real estate
Combination	—		—		—		1		1
Total commercial	$	118	$	—	$	112	$	1	$	231

As of September 30, 2024, 1,205 consumer automotive loans with a total amortized cost of $29 million redefaulted within 12 months of modification.

The following tables present the subsequent performance of loans recorded at amortized cost, by portfolio segment and credit quality indicator, that were modified during the three months and nine months ended September 30, 2023.

Three months ended September 30, 2023 ($ in millions)	Current		30–59 days past due		60–89 days past due		90 or more days past due		Total
Consumer automotive
Contractual maturity extensions	$	60	$	2	$	—	$	—	$	62
Principal forgiveness	—		—		—		1		1
Total consumer automotive	60		2		—		1		63
Consumer mortgage
Mortgage Finance
Contractual maturity extensions	1		—		—		—		1
Total Mortgage Finance	1		—		—		—		1
Mortgage — Legacy
Combination	1		—		—		—		1
Total Mortgage — Legacy	1		—		—		—		1
Total consumer mortgage	2		—		—		—		2
Consumer other
Credit Card
Interest rate concessions	2		1		—		1		4
Total consumer other	2		1		—		1		4
Total consumer	$	64	$	3	$	—	$	2	$	69

Three months ended September 30, 2023 ($ in millions)	Pass		Special mention		Substandard		Doubtful		Total
Commercial and industrial
Other
Payment deferrals (a)	$	—	$	—	$	—	$	37	$	37
Total commercial	$	—	$	—	$	—	$	37	$	37

(a)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the three months ended September 30, 2023.

Nine months ended September 30, 2023 ($ in millions)	Current		30–59 days past due		60–89 days past due		90 or more days past due		Total
Consumer automotive
Contractual maturity extensions	$	89	$	7	$	2	$	1	$	99
Principal forgiveness	8		1		—		4		13
Combination	28		1		1		—		30
Total consumer automotive	125		9		3		5		142
Consumer mortgage
Mortgage Finance
Contractual maturity extensions	2		—		—		—		2
Combination	—		—		—		2		2
Total Mortgage Finance	2		—		—		2		4
Mortgage — Legacy
Contractual maturity extensions	1		—		—		—		1
Combination	1		—		—		—		1
Total Mortgage — Legacy	2		—		—		—		2
Total consumer mortgage	4		—		—		2		6
Consumer other
Credit Card
Interest rate concessions	5		1		1		2		9
Total consumer other	5		1		1		2		9
Total consumer	$	134	$	10	$	4	$	9	$	157

Nine months ended September 30, 2023 ($ in millions)	Pass		Special mention		Substandard		Doubtful		Total
Commercial and industrial
Other
Payment deferrals (a)	$	—	$	—	$	—	$	65	$	65
Contractual maturity extensions	34		7		6		—		47
Total commercial	$	34	$	7	$	6	$	65	$	112

(a)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the nine months ended September 30, 2023.