Finance Receivables and Loans, Net (Tables)

9 Months Ended

Sep. 30, 2023

Receivables [Abstract]

Schedule of Accounts, Notes, Loans and Financing Receivable

The composition of finance receivables and loans reported at amortized cost basis was as follows.

($ in millions)	September 30, 2023		December 31, 2022
Consumer automotive (a)	$	85,370	$	83,286
Consumer mortgage
Mortgage Finance (b)	18,657		19,445
Mortgage — Legacy (c)	238		290
Total consumer mortgage	18,895		19,735
Consumer other
Personal Lending (d)	2,206		1,990
Credit Card	1,872		1,599
Total consumer other	4,078		3,589
Total consumer	108,343		106,610
Commercial
Commercial and industrial
Automotive	16,605		14,595
Other	9,376		9,154
Commercial real estate	5,936		5,389
Total commercial	31,917		29,138
Total finance receivables and loans (e) (f)	$	140,260	$	135,748

(a)Certain finance receivables and loans are included in fair value hedging relationships. Refer to Note 18 for additional information.

(b)Includes loans originated as interest-only mortgage loans of $2 million and $3 million at September 30, 2023, and December 31, 2022, respectively, of which all have exited the interest-only period.

(c)Includes loans originated as interest-only mortgage loans of $13 million and $17 million at September 30, 2023, and December 31, 2022, respectively, of which all have exited the interest-only period.

(d)Includes $3 million of finance receivables at December 31, 2022, for which we have elected the fair value option.

(e)Totals include net unearned income, unamortized premiums and discounts, and deferred fees and costs of $2.3 billion at both September 30, 2023, and December 31, 2022.

(f)Totals do not include accrued interest receivable, which was $813 million and $707 million at September 30, 2023, and December 31, 2022, respectively. Accrued interest receivable is included in other assets on our Condensed Consolidated Balance Sheet. Billed interest on our credit card loans is included within finance receivables and loans, net.

Schedule of Allowance for Credit Losses on Financing Receivables

The following tables present an analysis of the activity in the allowance for loan losses on finance receivables and loans for the three months and nine months ended September 30, 2023, and 2022, respectively.

Three months ended September 30, 2023 ($ in millions)	Consumer automotive		Consumer mortgage		Consumer other		Commercial		Total
Allowance at July 1, 2023	$	3,064	$	23	$	476	$	218	$	3,781
Charge-offs (a)	(602)		—		(74)		(1)		(677)
Recoveries	209		2		6		4		221
Net charge-offs	(393)		2		(68)		3		(456)
Provision for credit losses (b)	433		(4)		68		15		512
Other	—		1		(2)		1		—
Allowance at September 30, 2023	$	3,104	$	22	$	474	$	237	$	3,837

(a)Refer to Note 1 to the Consolidated Financial Statements in our 2022 Annual Report on Form 10-K for information regarding our charge-off policies.

(b)Excludes $4 million of benefit for credit losses related to our reserve for unfunded commitments. The liability related to the reserve for unfunded commitments is included in accrued expenses and other liabilities on our Condensed Consolidated Balance Sheet.

Nine months ended September 30, 2023 ($ in millions)	Consumer automotive		Consumer mortgage		Consumer other (a)		Commercial		Total
Allowance at January 1, 2023	$	3,020	$	27	$	426	$	238	$	3,711
Charge-offs (b)	(1,634)		(3)		(208)		(62)		(1,907)
Recoveries	613		7		18		5		643
Net charge-offs	(1,021)		4		(190)		(57)		(1,264)
Provision for credit losses (c)	1,106		(9)		239		54		1,390
Other	(1)		—		(1)		2		—
Allowance at September 30, 2023	$	3,104	$	22	$	474	$	237	$	3,837

(a)Excludes $3 million of finance receivables and loans at January 1, 2023, for which we have elected the fair value option and incorporate no allowance for loan losses.

(b)Refer to Note 1 to the Consolidated Financial Statements in our 2022 Annual Report on Form 10-K for information regarding our charge-off policies.

(c)Excludes $9 million of benefit for credit losses related to our reserve for unfunded commitments. The liability related to the reserve for unfunded commitments is included in accrued expenses and other liabilities on our Condensed Consolidated Balance Sheet.

Three months ended September 30, 2022 ($ in millions)	Consumer automotive		Consumer mortgage		Consumer other (a)		Commercial		Total
Allowance at July 1, 2022	$	2,885	$	26	$	303	$	236	$	3,450
Charge-offs (b)	(381)		(1)		(33)		(32)		(447)
Recoveries	164		2		4		1		171
Net charge-offs	(217)		1		(29)		(31)		(276)
Provision for credit losses	326		(1)		99		14		438
Other	(1)		1		(1)		—		(1)
Allowance at September 30, 2022	$	2,993	$	27	$	372	$	219	$	3,611

(a)Excludes $7 million and $6 million of finance receivables and loans at July 1, 2022, and September 30, 2022, respectively, for which we have elected the fair value option and incorporate no allowance for loan losses.

(b)Refer to Note 1 to the Consolidated Financial Statements in our 2022 Annual Report on Form 10-K for information regarding our charge-off policies.

Nine months ended September 30, 2022 ($ in millions)	Consumer automotive		Consumer mortgage		Consumer other (a)		Commercial		Total
Allowance at January 1, 2022	$	2,769	$	27	$	221	$	250	$	3,267
Charge-offs (b)	(934)		(3)		(84)		(58)		(1,079)
Recoveries	496		10		8		3		517
Net charge-offs	(438)		7		(76)		(55)		(562)
Provision for credit losses (c)	663		(7)		228		23		907
Other	(1)		—		(1)		1		(1)
Allowance at September 30, 2022	$	2,993	$	27	$	372	$	219	$	3,611

(a)Excludes $7 million and $6 million of finance receivables and loans at January 1, 2022, and September 30, 2022, respectively, for which we have elected the fair value option and incorporate no allowance for loan losses.

(b)Refer to Note 1 to the Consolidated Financial Statements in our 2022 Annual Report on Form 10-K for information regarding our charge-off policies.

(c)Excludes $2 million of provision for credit losses related to our reserve for unfunded commitments. The liability related to the reserve for unfunded commitments is included in accrued expenses and other liabilities on our Condensed Consolidated Balance Sheet

Schedule of Sales of Financing Receivables and Loans

The following table presents sales of finance receivables and loans and transfers of finance receivables and loans from held-for-investment to held-for-sale based on net carrying value.

	Three months ended September 30,				Nine months ended September 30,
($ in millions)	2023		2022		2023		2022
Consumer automotive	$	—	$	4	$	—	$	4
Consumer mortgage	—		1		1		3
Commercial	11		—		11		—
Total sales and transfers	$	11	$	5	$	12	$	7

Schedule of Purchases of Financing Receivables and Loans

The following table presents purchases of finance receivables and loans based on unpaid principal balance at the time of purchase.

	Three months ended September 30,				Nine months ended September 30,
($ in millions)	2023		2022		2023		2022
Consumer automotive	$	1,064	$	1,346	$	2,902	$	3,397
Consumer mortgage	7		1,127		14		2,760
Commercial	3		2		10		3
Total purchases of finance receivables and loans	$	1,074	$	2,475	$	2,926	$	6,160

Schedule of Financing Receivables, Nonaccrual Status

The following tables present the amortized cost of our finance receivables and loans on nonaccrual status. All consumer or commercial finance receivables and loans that were 90 days or more past due were on nonaccrual status as of September 30, 2023, and December 31, 2022. Refer to Note 1 for additional information on our accounting policy for finance receivables and loans on nonaccrual status.

					September 30, 2023
($ in millions)	Nonaccrual status at Jan. 1, 2023		Nonaccrual status at Jul. 1, 2023		Nonaccrual status		Nonaccrual with no allowance (a)
Consumer automotive	$	1,187	$	1,098	$	1,110	$	519
Consumer mortgage
Mortgage Finance	34		38		33		17
Mortgage — Legacy	15		14		13		12
Total consumer mortgage	49		52		46		29
Consumer other
Personal Lending	13		11		14		—
Credit Card	43		55		72		—
Total consumer other	56		66		86		—
Total consumer	1,292		1,216		1,242		548
Commercial
Commercial and industrial
Automotive	5		24		97		16
Other	157		161		159		6
Commercial real estate	—		3		3		—
Total commercial	162		188		259		22
Total finance receivables and loans (b)	$	1,454	$	1,404	$	1,501	$	570

(a)Represents a component of nonaccrual status at end of period.

(b)We recorded interest income from cash payments associated with finance receivables and loans on nonaccrual status of $4 million and $11 million for the three months and nine months ended September 30, 2023, respectively.

					December 31, 2022
($ in millions)	Nonaccrual status at Jan. 1, 2022		Nonaccrual status at Jul. 1, 2022		Nonaccrual status		Nonaccrual with no allowance (a)
Consumer automotive	$	1,078	$	1,073	$	1,187	$	445
Consumer mortgage
Mortgage Finance	59		42		34		25
Mortgage — Legacy	26		22		15		14
Total consumer mortgage	85		64		49		39
Consumer other
Personal Lending	5		5		13		—
Credit Card	11		18		43		—
Total consumer other	16		23		56		—
Total consumer	1,179		1,160		1,292		484
Commercial
Commercial and industrial
Automotive	33		4		5		2
Other	221		214		157		33
Commercial real estate	3		1		—		—
Total commercial	257		219		162		35
Total finance receivables and loans (b)	$	1,436	$	1,379	$	1,454	$	519

(a)Represents a component of nonaccrual status at end of period.

(b)We recorded interest income from cash payments associated with finance receivables and loans on nonaccrual status of $3 million and $9 million for the three months and nine months ended September 30, 2022, respectively.

Schedule of Financing Receivable Credit Quality Indicators

The following tables present the amortized cost basis of our consumer finance receivables and loans by credit quality indicator based on delinquency status and origination year.

	Origination year														Revolving loans converted to term
September 30, 2023 ($ in millions)	2023		2022		2021		2020		2019		2018 and prior		Revolving loans				Total
Consumer automotive
Current	$	24,518	$	27,587	$	16,045	$	7,084	$	3,995	$	2,460	$	—	$	—	$	81,689
30–59 days past due	324		948		734		282		194		146		—		—		2,628
60–89 days past due	88		371		295		105		71		52		—		—		982
90 or more days past due	34		146		113		43		32		31		—		—		399
Total consumer automotive (a)	24,964		29,052		17,187		7,514		4,292		2,689		—		—		85,698
Consumer mortgage
Mortgage Finance
Current	112		2,204		10,498		1,857		754		3,142		—		—		18,567
30–59 days past due	—		5		16		9		6		16		—		—		52
60–89 days past due	—		1		4		1		—		9		—		—		15
90 or more days past due	—		2		3		—		2		16		—		—		23
Total Mortgage Finance	112		2,212		10,521		1,867		762		3,183		—		—		18,657
Mortgage — Legacy
Current	—		—		—		—		—		53		152		17		222
30–59 days past due	—		—		—		—		—		3		1		—		4
60–89 days past due	—		—		—		—		—		2		—		—		2
90 or more days past due	—		—		—		—		—		6		2		2		10
Total Mortgage — Legacy	—		—		—		—		—		64		155		19		238
Total consumer mortgage	112		2,212		10,521		1,867		762		3,247		155		19		18,895
Consumer other
Personal Lending
Current	948		934		239		27		1		—		—		—		2,149
30–59 days past due	7		14		4		—		—		—		—		—		25
60–89 days past due	3		11		4		—		—		—		—		—		18
90 or more days past due	3		9		2		—		—		—		—		—		14
Total Personal Lending	961		968		249		27		1		—		—		—		2,206
Credit Card
Current	—		—		—		—		—		—		1,737		—		1,737
30–59 days past due	—		—		—		—		—		—		36		—		36
60–89 days past due	—		—		—		—		—		—		30		—		30
90 or more days past due	—		—		—		—		—		—		69		—		69
Total Credit Card	—		—		—		—		—		—		1,872		—		1,872
Total consumer other	961		968		249		27		1		—		1,872		—		4,078
Total consumer	$	26,037	$	32,232	$	27,957	$	9,408	$	5,055	$	5,936	$	2,027	$	19	$	108,671

(a)Certain consumer automotive loans are included in fair value hedging relationships. The amortized cost excludes a liability of $328 million related to basis adjustments for loans in closed portfolios with active hedges under the portfolio layer method at September 30, 2023. These basis adjustments would be allocated to the amortized cost of specific loans within the pool if the hedge was dedesignated. Refer to Note 18 for additional information.

	Origination year														Revolving loans converted to term
December 31, 2022 ($ in millions)	2022		2021		2020		2019		2018		2017 and prior		Revolving loans				Total
Consumer automotive
Current	$	36,127	$	22,102	$	10,341	$	6,451	$	3,237	$	1,890	$	—	$	—	$	80,148
30–59 days past due	707		878		370		284		165		120		—		—		2,524
60–89 days past due	207		324		135		99		55		38		—		—		858
90 or more days past due	73		111		47		38		23		24		—		—		316
Total consumer automotive (a)	37,114		23,415		10,893		6,872		3,480		2,072		—		—		83,846
Consumer mortgage
Mortgage Finance
Current	2,292		10,893		1,946		815		577		2,805		—		—		19,328
30–59 days past due	15		29		4		3		4		26		—		—		81
60–89 days past due	2		4		—		1		1		3		—		—		11
90 or more days past due	—		1		—		2		8		14		—		—		25
Total Mortgage Finance	2,309		10,927		1,950		821		590		2,848		—		—		19,445
Mortgage — Legacy
Current	—		—		—		—		—		62		191		18		271
30–59 days past due	—		—		—		—		—		4		1		—		5
60–89 days past due	—		—		—		—		—		—		—		1		1
90 or more days past due	—		—		—		—		—		8		3		2		13
Total Mortgage — Legacy	—		—		—		—		—		74		195		21		290
Total consumer mortgage	2,309		10,927		1,950		821		590		2,922		195		21		19,735
Consumer other
Personal Lending
Current	1,492		392		48		5		1		—		—		—		1,938
30–59 days past due	14		6		1		—		—		—		—		—		21
60–89 days past due	9		5		1		—		—		—		—		—		15
90 or more days past due	8		5		—		—		—		—		—		—		13
Total Personal Lending (b)	1,523		408		50		5		1		—		—		—		1,987
Credit Card
Current	—		—		—		—		—		—		1,518		—		1,518
30–59 days past due	—		—		—		—		—		—		22		—		22
60–89 days past due	—		—		—		—		—		—		18		—		18
90 or more days past due	—		—		—		—		—		—		41		—		41
Total Credit Card	—		—		—		—		—		—		1,599		—		1,599
Total consumer other	1,523		408		50		5		1		—		1,599		—		3,586
Total consumer	$	40,946	$	34,750	$	12,893	$	7,698	$	4,071	$	4,994	$	1,794	$	21	$	107,167

(a)Certain consumer automotive loans are included in fair value hedging relationships. The amortized cost excludes a liability of $560 million related to basis adjustments for loans in closed portfolios with active hedges under the portfolio layer method at December 31, 2022. These basis adjustments would be allocated to the amortized cost of specific loans within the pool if the hedge was dedesignated. Refer to Note 18 for additional information.

(b)Excludes $3 million of finance receivables at December 31, 2022, for which we have elected the fair value option.

The following tables present the amortized cost basis of our commercial finance receivables and loans by credit quality indicator based on risk rating and origination year.

	Origination year														Revolving loans converted to term
September 30, 2023 ($ in millions)	2023		2022		2021		2020		2019		2018 and prior		Revolving loans				Total
Commercial
Commercial and industrial
Automotive
Pass	$	394	$	522	$	174	$	103	$	63	$	26	$	14,511	$	—	$	15,793
Special mention	4		8		31		—		—		15		640		—		698
Substandard	—		1		—		—		—		—		39		—		40
Doubtful	—		—		—		—		—		6		68		—		74
Total automotive	398		531		205		103		63		47		15,258		—		16,605
Other
Pass	356		530		359		269		337		179		5,869		144		8,043
Special mention	—		214		179		208		51		145		239		26		1,062
Substandard	—		—		51		3		26		83		24		18		205
Doubtful	—		—		—		—		—		57		9		—		66
Total other	356		744		589		480		414		464		6,141		188		9,376
Commercial real estate
Pass	748		1,533		1,141		901		653		863		—		36		5,875
Special mention	2		7		28		2		18		1		—		—		58
Substandard	—		3		—		—		—		—		—		—		3
Total commercial real estate	750		1,543		1,169		903		671		864		—		36		5,936
Total commercial	$	1,504	$	2,818	$	1,963	$	1,486	$	1,148	$	1,375	$	21,399	$	224	$	31,917

	Origination year														Revolving loans converted to term
December 31, 2022 ($ in millions)	2022		2021		2020		2019		2018		2017 and prior		Revolving loans				Total
Commercial
Commercial and industrial
Automotive
Pass	$	640	$	211	$	132	$	78	$	28	$	34	$	12,327	$	—	$	13,450
Special mention	23		47		—		—		10		21		1,016		—		1,117
Substandard	—		—		—		1		—		—		27		—		28
Total automotive	663		258		132		79		38		55		13,370		—		14,595
Other
Pass	594		469		607		419		54		133		5,344		89		7,709
Special mention	177		158		175		95		47		128		278		35		1,093
Substandard	—		—		4		51		—		139		55		13		262
Doubtful	—		—		—		64		—		25		—		—		89
Loss	—		—		—		—		—		—		1		—		1
Total other	771		627		786		629		101		425		5,678		137		9,154
Commercial real estate
Pass	1,481		1,118		951		679		369		716		9		13		5,336
Special mention	—		32		2		19		—		—		—		—		53
Total commercial real estate	1,481		1,150		953		698		369		716		9		13		5,389
Total commercial	$	2,915	$	2,035	$	1,871	$	1,406	$	508	$	1,196	$	19,057	$	150	$	29,138

The following table presents gross charge-offs of our finance receivables and loans for each portfolio class by origination year that occurred during the nine months ended September 30, 2023. Refer to Note 1 to the Consolidated Financial Statements in our 2022 Annual Report on Form 10-K for additional information on our charge-off policy.

	Origination year														Revolving loans converted to term
Nine months ended September 30, 2023 ($ in millions)	2023		2022		2021		2020		2019		2018 and prior		Revolving loans				Total
Consumer automotive	$	97	$	693	$	492	$	149	$	109	$	94	$	—	$	—	$	1,634
Consumer mortgage
Mortgage Finance	—		—		—		—		—		1		—		—		1
Mortgage — Legacy	—		—		—		—		—		2		—		—		2
Total consumer mortgage	—		—		—		—		—		3		—		—		3
Consumer other
Personal Lending	5		59		23		3		—		—		—		—		90
Credit Card	—		—		—		—		—		—		111		7		118
Total consumer other	5		59		23		3		—		—		111		7		208
Total consumer	102		752		515		152		109		97		111		7		1,845
Commercial
Commercial and industrial
Automotive	—		—		—		—		—		—		5		—		5
Other	—		—		—		—		57		—		—		—		57
Total commercial	—		—		—		—		57		—		5		—		62
Total finance receivables and loans	$	102	$	752	$	515	$	152	$	166	$	97	$	116	$	7	$	1,907

Schedule of Past Due Financing Receivables

The following table presents an analysis of our past-due commercial finance receivables and loans recorded at amortized cost basis.

($ in millions)	30–59 days past due		60–89 days past due		90 days or more past due		Total past due		Current		Total finance receivables and loans
September 30, 2023
Commercial
Commercial and industrial
Automotive	$	5	$	—	$	12	$	17	$	16,588	$	16,605
Other	1		2		3		6		9,370		9,376
Commercial real estate	—		—		—		—		5,936		5,936
Total commercial	$	6	$	2	$	15	$	23	$	31,894	$	31,917
December 31, 2022
Commercial
Commercial and industrial
Automotive	$	—	$	—	$	—	$	—	$	14,595	$	14,595
Other	—		1		2		3		9,151		9,154
Commercial real estate	—		—		—		—		5,389		5,389
Total commercial	$	—	$	1	$	2	$	3	$	29,135	$	29,138

Schedule of Loan Modifications and Troubled Debt Restructuring

The following tables present the amortized cost basis of loans that were modified subsequent to origination during the three months and nine months ended September 30, 2023, for each portfolio segment, by modification type. For additional information on loan modification types in scope of this disclosure, refer to Note 1. The below tables exclude consumer mortgage finance receivables and loans currently enrolled in a trial modification program. Trial modifications generally represent a three-month period during which the borrower makes monthly payments under the anticipated modified payment terms. If the borrower successfully completes the trial loan modification program, the contractual terms of the loan are updated and the modification is considered permanent. As of September 30, 2023, there were $4 million of consumer mortgage finance receivables and loans in a trial modification program.

	Payment extensions
Three months ended September 30, 2023 ($ in millions)	Payment deferrals (a)		Contractual maturity extensions		Principal forgiveness		Interest rate concessions		Combination		Total
Consumer automotive	$	—	$	62	$	1	$	—	$	—	$	63
Consumer mortgage
Mortgage Finance	—		1		—		—		—		1
Mortgage — Legacy	—		—		—		—		1		1
Total consumer mortgage	—		1		—		—		1		2
Consumer other
Credit Card	—		—		—		4		—		4
Total consumer other	—		—		—		4		—		4
Total consumer	—		63		1		4		1		69
Commercial
Commercial and industrial
Other	37		—		—		—		—		37
Total commercial	37		—		—		—		—		37
Total finance receivables and loans	$	37	$	63	$	1	$	4	$	1	$	106

(a)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the three months ended September 30, 2023.

	Payment extensions
Nine months ended September 30, 2023 ($ in millions)	Payment deferrals (a)		Contractual maturity extensions		Principal forgiveness		Interest rate concessions		Combination		Total (b)
Consumer automotive	$	—	$	99	$	13	$	—	$	30	$	142
Consumer mortgage
Mortgage Finance	—		2		—		—		2		4
Mortgage — Legacy	—		1		—		—		1		2
Total consumer mortgage	—		3		—		—		3		6
Consumer other
Credit Card	—		—		—		9		—		9
Total consumer other	—		—		—		9		—		9
Total consumer	—		102		13		9		33		157
Commercial
Commercial and industrial
Other	65		47		—		—		—		112
Total commercial	65		47		—		—		—		112
Total finance receivables and loans	$	65	$	149	$	13	$	9	$	33	$	269

(a)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the nine months ended September 30, 2023.

(b)Represents 0.2% of total finance receivables and loans outstanding as of September 30, 2023.

The following tables present the financial effect of loan modifications that occurred during the three months and nine months ended September 30, 2023.

	Payment extensions (a)	Principal forgiveness		Interest rate concessions (a)				Combination (a) (b)
Three months ended September 30, 2023 ($ in millions)	Number of months extended/deferred	Amount forgiven		Initial rate		Revised rate		Remaining term	Revised remaining term	Initial rate		Revised rate
Consumer automotive	28	$	—	—	%	—	%	—	—	—	%	—	%
Consumer mortgage
Mortgage Finance	210	—		—		—		—	—	—		—
Mortgage — Legacy	—	—		—		—		180	280	2.5		2.0
Total consumer mortgage	210	—		—		—		180	280	2.5		2.0
Consumer other
Credit Card	—	—		30.0		11.0		—	—	—		—
Total consumer other	—	$	—	30.0		11.0		—	—	—		—
Commercial
Commercial and industrial
Other (c)	3	$	—	—	%	—	%	—	—	—	%	—	%
Total commercial	3	$	—	—		—		—	—	—		—

(a)Calculated using a weighted-average balance for each portfolio class.

(b)Term is presented in number of months.

(c)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the three months ended September 30, 2023.

	Payment extensions (a)	Principal forgiveness		Interest rate concessions (a)				Combination (a) (b) (c)
Nine months ended September 30, 2023 ($ in millions)	Number of months extended/deferred	Amount forgiven		Initial rate		Revised rate		Remaining term	Revised remaining term	Initial rate		Revised rate
Consumer automotive	27	$	2	—	%	—	%	75	85	10.4	%	9.7	%
Consumer mortgage
Mortgage Finance	186	—		—		—		309	470	4.6		3.4
Mortgage — Legacy	76	—		—		—		174	283	2.7		2.0
Total consumer mortgage	149	—		—		—		284	435	4.3		3.1
Consumer other
Credit Card	—	—		30.0		8.0		—	—	—		—
Total consumer other	—	$	—	30.0		8.0		—	—	—		—
Commercial
Commercial and industrial
Other (d)	13	$	—	—	%	—	%	—	—	—	%	—	%
Total commercial	13	$	—	—		—		—	—	—		—

(a)Calculated using a weighted-average balance for each portfolio class.

(b)Term is presented in number of months.

(c)Some consumer mortgage combination loan modifications include deferrals of principal. The weighted average number of months deferred for these loans was 210 months.

(d)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the nine months ended September 30, 2023.

The following tables present the subsequent performance of loans recorded at amortized cost, by portfolio segment and credit quality indicator, that have been modified during the three months and nine months ended September 30, 2023.

Three months ended September 30, 2023 ($ in millions)	Current		30–59 days past due		60–89 days past due		90 or more days past due (a)		Total
Consumer automotive
Contractual maturity extensions	$	60	$	2	$	—	$	—	$	62
Principal forgiveness	—		—		—		1		1
Total consumer automotive	60		2		—		1		63
Consumer mortgage
Mortgage Finance
Contractual maturity extensions	1		—		—		—		1
Total Mortgage Finance	1		—		—		—		1
Mortgage — Legacy
Combination	1		—		—		—		1
Total Mortgage — Legacy	1		—		—		—		1
Total consumer mortgage	2		—		—		—		2
Consumer other
Credit Card
Interest rate concessions	2		1		—		1		4
Total consumer other	2		1		—		1		4
Total consumer	$	64	$	3	$	—	$	2	$	69

(a)Includes 67 consumer automotive loans with a total amortized cost of $1 million that have redefaulted during the three months ended September 30, 2023.

Three months ended September 30, 2023 ($ in millions)	Pass		Special mention		Substandard		Doubtful		Total
Commercial and industrial
Other
Payment deferrals (a)	$	—	$	—	$	—	$	37	$	37
Total commercial	$	—	$	—	$	—	$	37	$	37

(a)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the three months ended September 30, 2023.

Nine months ended September 30, 2023 ($ in millions)	Current		30–59 days past due		60–89 days past due		90 or more days past due (a)		Total
Consumer automotive
Contractual maturity extensions	$	89	$	7	$	2	$	1	$	99
Principal forgiveness	8		1		—		4		13
Combination	28		1		1		—		30
Total consumer automotive	125		9		3		5		142
Consumer mortgage
Mortgage Finance
Contractual maturity extensions	2		—		—		—		2
Combination	—		—		—		2		2
Total Mortgage Finance	2		—		—		2		4
Mortgage — Legacy
Contractual maturity extensions	1		—		—		—		1
Combination	1		—		—		—		1
Total Mortgage — Legacy	2		—		—		—		2
Total consumer mortgage	4		—		—		2		6
Consumer other
Credit Card
Interest rate concessions	5		1		1		2		9
Total consumer other	5		1		1		2		9
Total consumer	$	134	$	10	$	4	$	9	$	157

(a)Includes 108 consumer automotive loans with a total amortized cost of $3 million and 1 consumer mortgage loan with a total amortized cost of $2 million that redefaulted during the nine months ended September 30, 2023.

Nine months ended September 30, 2023 ($ in millions)	Pass		Special mention		Substandard		Doubtful		Total
Commercial and industrial
Other
Payment deferrals (a)	$	—	$	—	$	—	$	65	$	65
Contractual maturity extensions	34		7		6		—		47
Total commercial	$	34	$	7	$	6	$	65	$	112

(a)Includes a commercial and industrial loan within our Corporate Finance operations that was also granted a three-month contractual maturity extension during the nine months ended September 30, 2023.

The following tables present information related to finance receivables and loans recorded at amortized cost modified in connection with a TDR during the period.

Three months ended September 30, 2022 ($ in millions)	Number of loans	Pre-modification amortized cost basis		Post-modification amortized cost basis
Consumer automotive	11,733	$	193	$	187
Consumer mortgage
Mortgage Finance	4	3		3
Mortgage — Legacy	2	—		—
Total consumer mortgage	6	3		3
Consumer other
Credit Card	749	1		1
Total consumer other	749	1		1
Total consumer	12,488	197		191
Commercial
Commercial and industrial
Other	1	51		55
Total commercial	1	51		55
Total finance receivables and loans	12,489	$	248	$	246

Nine months ended September 30, 2022 ($ in millions)	Number of loans	Pre-modification amortized cost basis		Post-modification amortized cost basis
Consumer automotive	38,112	$	637	$	620
Consumer mortgage
Mortgage Finance	13	10		10
Mortgage — Legacy	9	1		1
Total consumer mortgage	22	11		11
Consumer other
Credit Card	1,843	3		3
Total consumer other	1,843	3		3
Total consumer	39,977	651		634
Commercial
Commercial and industrial
Other	5	462		466
Total commercial	5	462		466
Total finance receivables and loans	39,982	$	1,113	$	1,100

Schedule of Finance Receivables and Loans Redefaulted During the Period

The following tables present information about finance receivables and loans recorded at amortized cost that have redefaulted during the reporting period and were within 12 months or less of being modified as a TDR. Redefault is when finance receivables and loans meet the requirements for evaluation under our charge-off policy except for commercial finance receivables and loans, where redefault is defined as 90 days past due.

Three months ended September 30, 2022 ($ in millions)	Number of loans	Amortized cost		Charge-off amount
Consumer automotive	2,473	$	37	$	16
Consumer mortgage
Mortgage Finance	1	1		—
Total consumer mortgage	1	1		—
Consumer other
Credit Card	146	—		—
Total consumer other	146	—		—
Total consumer	2,620	$	38	$	16
Commercial
Commercial and industrial
Other	1	1		31
Total commercial	1	1		31
Total finance receivables and loans	2,621	$	39	$	47

Nine months ended September 30, 2022 ($ in millions)	Number of loans	Amortized cost		Charge-off amount
Consumer automotive	6,722	$	103	$	43
Consumer mortgage
Mortgage Finance	4	3		—
Total consumer mortgage	4	3		—
Consumer Other
Credit Card	225	—		—
Total consumer other	225	—		—
Total consumer	6,951	106		43
Commercial
Commercial and industrial
Other	1	1		31
Total commercial	1	1		31
Total finance receivables and loans	6,952	$	107	$	74