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Commercial loan customers on four month repayment plan

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Commercial loan customers on twelve month repayment plan

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Commercial loan customers who have paid all deferred charges in full

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Amount of customers enrolled in loan program

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Percentage of dealers who deferred wholesale interest and insurance payments due to COVID-19.

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Percent of customers enrolling in program

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- Definition

Amount of financing receivable not past due.

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Amount of financing receivable past due.

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Amount before allowance of loans and leases held in portfolio, including but not limited to, commercial and consumer loans. Includes deferred interest and fees, undisbursed portion of loan balance, unamortized costs and premiums and discounts from face amounts. Excludes loans and leases covered under loss sharing agreements.

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Finance Receivables and Loans, Net (Past Due Financing Receivables and Loans Commercial) (Details) $ in Millions	3 Months Ended
	Sep. 30, 2020 USD ($)	Dec. 31, 2019 USD ($)	Sep. 30, 2019 USD ($)
Financing Receivable, Past Due [Line Items]
Finance receivables and loans, net	$ 118,028	$ 128,231	$ 128,609
Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	10	83
Financing receivable, recorded investment, current	27,858	38,224
Finance receivables and loans, net	27,868	38,307	$ 38,528
Automotive loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	7	62
Financing receivable, recorded investment, current	17,879	28,270
Finance receivables and loans, net	17,886	28,332
Other loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	0	17
Financing receivable, recorded investment, current	5,131	4,997
Finance receivables and loans, net	5,131	5,014
Real estate-backed loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	3	4
Financing receivable, recorded investment, current	4,848	4,957
Finance receivables and loans, net	4,851	4,961
Financing receivables, 30 to 59 days past due \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	0	34
Financing receivables, 30 to 59 days past due \| Automotive loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	0	34
Financing receivables, 30 to 59 days past due \| Other loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	0	0
Financing receivables, 30 to 59 days past due \| Real estate-backed loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	0	0
Financing receivables, 60 to 89 days past due \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	0	0
Financing receivables, 60 to 89 days past due \| Automotive loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	0	0
Financing receivables, 60 to 89 days past due \| Other loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	0	0
Financing receivables, 60 to 89 days past due \| Real estate-backed loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	0	0
Financing receivables, equal to greater than 90 days past due \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	10	49
Financing receivables, equal to greater than 90 days past due \| Automotive loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	7	28
Financing receivables, equal to greater than 90 days past due \| Other loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	0	17
Financing receivables, equal to greater than 90 days past due \| Real estate-backed loan \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Financing receivable, recorded investment, past due	$ 3	$ 4
Operating Segments \| Automotive Finance operations \| Commercial portfolio segment
Financing Receivable, Past Due [Line Items]
Commercial automotive customers enrolling in program	2,290
Percent of customers enrolling in program	73.00%
Percentage of dealers who deferred wholesale interest and insurance payments	32.00%
Commercial loan customers on four month repayment plan	29.00%
Commercial loan customers on twelve month repayment plan	69.00%
Commercial loan customers who have paid all deferred charges in full	2.00%
Commercial customers current on repayment terms	100.00%