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Finance Receivables and Loans, Net (Allowance for Credit Losses on Financing Receivables) (Details) - USD ($)
$ in Millions
3 Months Ended
Jan. 01, 2020
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Financing Receivable, Allowance for Credit Loss [Line Items]        
Financing receivable, allowance for credit losses, individually evaluated for impairment     $ 126  
Financing receivable, allowance for credit losses, collectively evaluated for impairment     1,162  
Loans and leases receivable, gross   $ 128,139 130,055 $ 128,231
Financing receivable, individually evaluated for impairment     997  
Financing receivable, collectively evaluated for impairment     129,058  
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan losses $ (1,263) (1,263) (1,242)  
Allowance for loan and lease losses, charge-offs   (384) (360)  
Allowance for loan and lease losses, recoveries   118 123  
Allowance for loan and lease losses, net charge-offs   (266) (237)  
Provision for loan losses   903 282  
Allowance for Loan and Lease Losses, Adjustments, Other   (1) 1  
Allowance for loan losses (2,609) (3,245) (1,288)  
Provision for credit losses   903 282  
Additional provision expense due to COVID 19        
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Provision for credit losses   602    
Consumer portfolio segment        
Financing Receivable, Allowance for Credit Loss [Line Items]        
Loans and leases receivable, gross   90,066   89,924
Consumer portfolio segment | Fair value | Finance receivables and loans, net        
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Loans receivable, fair value   10   11
Consumer portfolio segment | Automotive loan        
Financing Receivable, Allowance for Credit Loss [Line Items]        
Financing receivable, allowance for credit losses, individually evaluated for impairment     46  
Financing receivable, allowance for credit losses, collectively evaluated for impairment     1,024  
Loans and leases receivable, gross   72,832 71,553 72,390
Financing receivable, individually evaluated for impairment     501  
Financing receivable, collectively evaluated for impairment     71,052  
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan losses (1,075) (1,075) (1,048)  
Allowance for loan and lease losses, charge-offs   (373) (352)  
Allowance for loan and lease losses, recoveries   111 118  
Allowance for loan and lease losses, net charge-offs   (262) (234)  
Provision for loan losses   685 257  
Allowance for Loan and Lease Losses, Adjustments, Other   1 (1)  
Allowance for loan losses (2,409) (2,833) (1,070)  
Consumer portfolio segment | Real estate-backed loan        
Financing Receivable, Allowance for Credit Loss [Line Items]        
Financing receivable, allowance for credit losses, individually evaluated for impairment     22  
Financing receivable, allowance for credit losses, collectively evaluated for impairment     30  
Loans and leases receivable, gross   17,010 17,658 17,322
Financing receivable, individually evaluated for impairment     227  
Financing receivable, collectively evaluated for impairment     17,431  
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan losses (46) (46) (53)  
Allowance for loan and lease losses, charge-offs   (3) (3)  
Allowance for loan and lease losses, recoveries   5 5  
Allowance for loan and lease losses, net charge-offs   2 2  
Provision for loan losses   (3) (3)  
Allowance for Loan and Lease Losses, Adjustments, Other   0 0  
Allowance for loan losses (40) (39) (52)  
Consumer portfolio segment | Other        
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan losses (9) (9)    
Allowance for loan and lease losses, charge-offs   (5)    
Allowance for loan and lease losses, recoveries   1    
Allowance for loan and lease losses, net charge-offs   (4)    
Provision for loan losses   25    
Allowance for Loan and Lease Losses, Adjustments, Other   (1)    
Allowance for loan losses (25) (45)    
Commercial portfolio segment        
Financing Receivable, Allowance for Credit Loss [Line Items]        
Financing receivable, allowance for credit losses, individually evaluated for impairment     58  
Financing receivable, allowance for credit losses, collectively evaluated for impairment     108  
Loans and leases receivable, gross   38,073 40,844 38,307
Financing receivable, individually evaluated for impairment     269  
Financing receivable, collectively evaluated for impairment     40,575  
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan losses (133) (133) (141)  
Allowance for loan and lease losses, charge-offs   (3) (5)  
Allowance for loan and lease losses, recoveries   1 0  
Allowance for loan and lease losses, net charge-offs   (2) (5)  
Provision for loan losses   196 28  
Allowance for Loan and Lease Losses, Adjustments, Other   (1) 2  
Allowance for loan losses (135) (328) $ (166)  
Commercial portfolio segment | Automotive loan        
Financing Receivable, Allowance for Credit Loss [Line Items]        
Loans and leases receivable, gross   27,394   28,332
Commercial portfolio segment | Real estate-backed loan        
Financing Receivable, Allowance for Credit Loss [Line Items]        
Loans and leases receivable, gross   $ 4,801   $ 4,961
Accounting Standards Update 2016-13        
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for Loan and Lease Losses, Adjustments, Other 1,300      
Accounting Standards Update 2016-13 | Retained Earnings        
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan losses (1,346)      
Accounting Standards Update 2016-13 | Retained Earnings | Consumer portfolio segment | Automotive loan        
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan losses (1,334)      
Accounting Standards Update 2016-13 | Retained Earnings | Consumer portfolio segment | Real estate-backed loan        
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan losses (6)      
Accounting Standards Update 2016-13 | Retained Earnings | Consumer portfolio segment | Other        
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan losses (16)      
Accounting Standards Update 2016-13 | Retained Earnings | Commercial portfolio segment        
Financing Receivable, Allowance for Loan and Lease Losses [Roll Forward]        
Allowance for loan losses $ (2)