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Revenue from Contracts with Customers (Impact of ASU 2014-09 on Balance Sheet and Income Statement) (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Jan. 01, 2018
Dec. 31, 2017
Dec. 31, 2016
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]              
Insurance premiums and service revenue earned $ 258 $ 252 $ 753 $ 720      
Other revenue 398 381 1,116 1,165      
Net revenue 1,505 1,462 4,366 4,292      
Compensation and benefits expense 274 264 872 814      
Other operating expenses 456 424 1,347 1,249      
Noninterest expense 807 753 2,460 2,341      
Income from continuing operations before income tax expense 465 395 1,254 1,097      
Income tax expense from continuing operations 91 115 280 350      
Net income from continuing operations 374 280 974 747      
Net income 374 282 973 748      
Comprehensive income 241 330 442 892      
Premiums receivable and other insurance assets 2,291   2,291     $ 2,047  
Other assets 5,796   5,796     5,663  
Assets 173,101 164,013 173,101 164,013   167,148  
Unearned insurance premiums and service revenue 3,020   3,020     2,604  
Liabilities 160,016   160,016     153,654  
Accumulated deficit (5,716)   (5,716)     (6,406)  
Equity 13,085 13,573 13,085 13,573 $ 13,375 13,494 $ 13,317
Liabilities and equity 173,101   173,101     167,148  
Effect of adopting the amendments to Topic 606              
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]              
Insurance premiums and service revenue earned (8)   (23)        
Other revenue (8)   (23)        
Net revenue (8)   (23)        
Compensation and benefits expense 0   (2)        
Other operating expenses (4)   (9)        
Noninterest expense (4)   (11)        
Income from continuing operations before income tax expense (4)   (12)        
Income tax expense from continuing operations (1)   (3)        
Net income from continuing operations (3)   (9)        
Net income (3)   (9)        
Comprehensive income (3)   (9)        
Premiums receivable and other insurance assets 133   133        
Other assets 44   44        
Assets 177   177        
Unearned insurance premiums and service revenue 312   312        
Liabilities 312   312        
Accumulated deficit (135)   (135)        
Equity (135)   (135)        
Liabilities and equity 177   177        
Retained earnings              
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]              
Net income 374 282 973 748      
Equity $ (5,716) $ (6,533) $ (5,716) $ (6,533) $ (6,510) $ (6,406) $ (7,151)