Other Operating Expenses (Tables)

9 Months Ended

Sep. 30, 2013

Operating Expenses [Abstract]

Schedule of Other Operating Cost and Expense, by Component [Table Text Block]

Details of other operating expenses were as follows.

	Three months ended September 30,				Nine months ended September 30,
($ in millions)	2013		2012		2013		2012
Insurance commissions	$	93	$	93	$	278	$	286
Technology and communications	87		68		250		237
Professional services	38		43		140		113
Advertising and marketing	33		37		96		104
Lease and loan administration	29		89		141		200
Regulatory and licensing fees	25		30		87		94
Mortgage representation and warranty obligation, net (a)	22		30		103		171
Premises and equipment depreciation	20		20		61		56
Vehicle remarketing and repossession	15		11		42		39
Occupancy	12		12		34		38
Other	58		65		161		166
Total other operating expenses	$	432	$	498	$	1,393	$	1,504

(a) Refer to Note 26 for further details on representation and warranty obligation.