Condensed Consolidated Statement Of Cash Flows (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2012		Mar. 31, 2011
Operating activities
Net income (loss)	$ 310		$ 146
Reconciliation of net income (loss) to net cash provided by (used in) operating activities
Depreciation and amortization	568		717
Other impairment	(6)		16
Changes in fair value of mortgage servicing rights	(1)		(117)
Provision for loan losses	140		113
(Gain) loss on sale of loans, net	(131)		(94)
Net (gains) losses on investment securities	(96)		(85)
Loss (gain) on extinguishment of debt	0		39
Originations and purchases of loans held-for-sale	(9,626)		(12,635)
Proceeds from sales and repayments of loans held-for-sale	11,111		15,835
Net change in:
Trading assets	(268)		77
Deferred income taxes	(31)		69
Interest payable	86		16
Other assets	755		(120)
Other liabilities	(865)		(321)
Other, net	196		(614)
Net cash provided by (used in) operating activities	2,142		3,042
Investing activities
Purchases of available-for-sale securities	(3,172)		(5,529)
Proceeds from sales of available-for-sale securities	2,940		4,475
Proceeds from maturities of available-for-sale securities	1,222		1,103
Net (increase) decrease in finance receivables and loans	(4,409)		(4,249)
Purchases of operating lease assets	(1,468)		(1,933)
Disposals of operating lease assets	465		1,882
Proceeds from sale of business units, net	29	[1]	46	[1]
Other, net	323		591
Net cash (used in) provided by investing activities	(4,070)		(3,614)
Financing activities
Net change in short-term borrowings	(546)		87
Net increase in bank deposits	1,737		1,670
Proceeds from issuance of long-term debt	10,749		13,804
Repayments of long-term debt	(10,024)		(13,211)
Dividends paid	(200)		(228)
Other, net	352		83
Net cash used in financing activities	2,068		2,205
Effect of exchange-rate changes on cash and cash equivalents	(141)		(266)
Net (decrease) increase in cash and cash equivalents	(1)		1,367
Adjustment for change in cash and cash equivalents of operations held-for-sale	45	[1],[2]	(91)	[1],[2]
Cash and cash equivalents at beginning of year	13,035		11,670
Cash and cash equivalents at end of year	13,079		12,946
Supplemental disclosures
Interest	1,218		1,465
Income taxes	178		305
Noncash items
Transfer of mortgage servicing rights into trading assets through certification	0		266
Other disclosures
Proceeds from sales and repayments of mortgage loans held-for-investment originally designated as held-for-sale	$ 63		$ 58

[1] The amounts are net of cash and cash equivalents of $64 million at March 31, 2012, and $7 million at March 31, 2011, of business units at the time of disposition.

[2] Cash flows of discontinued operations are reflected within operating, investing, and financing activities in the Condensed Consolidated Statement of Cash Flows. The cash balance of these operations is reported as assets of operations held-for-sale on the Condensed Consolidated Balance Sheet.