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Other Operating Expenses
3 Months Ended
Mar. 31, 2012
Other Cost and Expense Disclosure, Operating [Abstract]  
Other Operating Expenses
Other Operating Expenses
Details of other operating expenses were as follows.
 
 
Three months  ended
March 31,
($ in millions)
 
2012
 
2011
Technology and communications
 
$
126

 
$
119

Professional services
 
116

 
66

Insurance commissions
 
112

 
118

Lease and loan administration
 
46

 
44

Advertising and marketing
 
39

 
54

Regulatory and licensing fees
 
36

 
37

Premises and equipment depreciation
 
25

 
26

Vehicle remarketing and repossession
 
25

 
36

Occupancy
 
24

 
22

State and local non-income taxes
 
24

 
31

Mortgage representation and warranty obligation, net
 
19

 
26

Other
 
124

 
167

Total other operating expenses
 
$
716

 
$
746