Other Operating Expenses

12 Months Ended

Dec. 31, 2011

Other Cost and Expense Disclosure, Operating [Abstract]

Other Operating Expenses

5.    Other Operating Expenses

Details of other operating expenses were as follows.

Year ended December 31, ($ in millions)	2011		2010		2009
Technology and communications	$	496	$	498	$	586
Insurance commissions	482		564		603
Professional services	352		294		557
Mortgage representation and warranty obligation, net	324		670		1,494
Regulatory penalties imposed in foreclosure related matters	223		—		—
Advertising and marketing	191		171		200
Lease and loan administration	187		160		163
Regulatory and licensing fees	132		118		28
State and local non-income taxes	131		110		118
Vehicle remarketing and repossession	128		188		189
Premises and equipment depreciation	97		90		81
Occupancy	95		92		102
Restructuring expense	51		80		44
Other	609		630		834
Total other operating expenses	$	3,498	$	3,665	$	4,999