Condensed Statement of Earnings (Unaudited) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2014		Mar. 31, 2013
Revenues
Revenues from services (a)	$ 10,522	[1]	$ 11,720	[1]
Other-than-temporary impairment on investment securities:
Total other-than-temporary impairment on investment securities	(38)		(289)
Less: Portion of other-than-temporary impairment recognized in accumulated other comprehensive income	4		11
Net other-than-temporary impairment on investment securities recognized in earnings	(34)		(278)
Revenues from services (Note 9)	10,488		11,442
Sales of goods	27		26
Total revenues	10,515		11,468
Costs and expenses
Interest	2,161		2,382
Operating and administrative	2,958		3,189
Cost of goods sold	25		21
Investment contracts, insurance losses and insurance annuity benefits	643		689
Provision for losses on financing receivables	970		1,457
Depreciation and amortization	1,616		1,697
Total costs and expenses	8,373		9,435
Earnings (loss) from continuing operations before income taxes	2,142		2,033
Benefit (provision) for income taxes	(198)		(84)
Earnings from continuing operations	1,944		1,949
Earnings (loss) from discontinued operations, net of taxes	12		(120)
Net earnings (loss)	1,956		1,829
Less net earnings (loss) attributable to noncontrolling interests	11		11
Net earnings (loss) attributable to the Company	1,945		1,818
Preferred stock dividends declared	0		0
Net earnings (loss) attributable to Company's common shareowners	1,945		1,818
Amounts attributable to the Company
Earnings (loss) from continuing operations	1,933		1,938
Earnings (loss) from discontinued operations, net of taxes	12		(120)
Net earnings (loss) attributable to the Company	$ 1,945		$ 1,818

[1] (a) Excluding net other-than-temporary impairment on investment securities.