XML 112 R75.htm IDEA: XBRL DOCUMENT v2.4.0.8
Supplemental Information About The Credit Quality Of Financing Receivables And Allowance For Losses On Financing Receivables (Consumer) (Details) (USD $)
In Millions, unless otherwise specified
6 Months Ended 12 Months Ended
Jun. 30, 2013
Jun. 30, 2012
Dec. 31, 2012
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross $ 262,380   $ 273,936
Credit Quality Indicators      
Loans and leases receivable, Gross 262,380   273,936
Installment And Revolving Credit      
Loans and leases receivable, Gross 262,380   273,936
Consumer - Other      
Loans and leases receivable, Gross 262,380   273,936
Consumer Portfolio Segment [Member]
     
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Number Of Consumer Financing Receivable Customers Across US Including Private Label Credit Card And Sales Financing 55,000,000    
Percentage of customers with no metropolitan statistical area 6.00%    
Percentage Of US Consumer Financing Receivables Related To Credit Cards Loans 65.00%    
Percentage Of US Consumer Financing Receivables Related To Sales Finance Receivables 35.00%    
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 110,914   115,180
General reserves 3,483   2,950
Total impaired loans 3,209   3,220
Allowance for losses (specific reserves) 668   674
Past Due Financing Receivables      
Over 30 days past due 6.10%   6.50%
Over 90 days past due 3.20%   3.40%
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 22   24
Nonaccrual Financing Receivables      
Nonaccrual loans 3,846   4,301
Nonearning financing receivables 3,780   4,194
Allowance for losses as a percent of nonaccrual financing receivables 107.90%   84.30%
Allowance for losses as a percent of nonearning financing receivables 109.80%   86.40%
Impaired Loans      
Total impaired loans 3,209   3,220
Allowance for losses (specific reserves) 668   674
Average investment in loans 3,211   3,056
Interest income recognized 115 76 169
Interest income recognized on a cash basis 1 3 5
Credit Quality Indicators      
Maximum Percentage Of Private Label Consumer Financing Receivables Located In Any Metropolitan Area 5.00%    
Loans and leases receivable, Gross 110,914   115,180
Installment And Revolving Credit      
Loans and leases receivable, Gross 110,914   115,180
Consumer - Other      
Loans and leases receivable, Gross 110,914   115,180
Consumer Portfolio Segment [Member] | Score 614 or Less [Member]
     
Installment And Revolving Credit      
Percent of Financing Receivable Accounts With Credit Bureau Equivalent of 614 Or Less 97.00%    
Consumer Portfolio Segment [Member] | Troubled Debt Restructuring [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment 3,068   3,053
Changes In Loans Modified As Troubled Debt Restructurings 852    
Loans Modified As Troubled Debt Restructuring That Have Subsequently Experienced Payment Default 158 352  
Consumer Portfolio Segment [Member] | Performing Financing Receivable [Member]
     
Financing Receivables and Allowance for Losses      
Non-impaired financing receivables 107,705   111,960
Consumer Portfolio Segment [Member] | No Related Allowance [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment 85    
Consumer Portfolio Segment [Member] | Related Allowance [Member]
     
Impaired Loans      
Unpaid principal balance 3,183    
Average investment in loans 3,117    
Financing Receivable, Modifications, Recorded Investment 3,124    
Consumer Portfolio Segment [Member] | Impaired Loans [Member]
     
Financing Receivables and Allowance for Losses      
Allowance for losses (specific reserves) 668    
Impaired Loans      
Unpaid principal balance 3,298    
Allowance for losses (specific reserves) 668    
Financing Receivable, Modifications, Recorded Investment 3,209    
Consumer Portfolio Segment [Member] | Modifications Classified As TDRs In Last Twelve Months [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment 1,694 2,106  
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 31,784   33,451
Past Due Financing Receivables      
Over 30 days past due 11.80%   12.00%
Over 90 days past due 7.40%   7.50%
Nonaccrual Financing Receivables      
Nonaccrual loans 2,399   2,600
Nonearning financing receivables 2,388   2,569
Credit Quality Indicators      
Loans and leases receivable, Gross 31,784   33,451
Percent Of Non US Mortgages With Loan To Value Ratios Greater Than 90 Percent Covered By Third Party Mortgage Insurance 30.00%    
Installment And Revolving Credit      
Loans and leases receivable, Gross 31,784   33,451
Consumer - Other      
Loans and leases receivable, Gross 31,784   33,451
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio Less Than 80 Percent [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 17,764   18,613
Credit Quality Indicators      
Loans and leases receivable, Gross 17,764   18,613
Installment And Revolving Credit      
Loans and leases receivable, Gross 17,764   18,613
Consumer - Other      
Loans and leases receivable, Gross 17,764   18,613
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio From 80 To 90 Percent [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 5,340   5,739
Credit Quality Indicators      
Loans and leases receivable, Gross 5,340   5,739
Installment And Revolving Credit      
Loans and leases receivable, Gross 5,340   5,739
Consumer - Other      
Loans and leases receivable, Gross 5,340   5,739
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio Greater Than 90 Percent [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 8,680   9,099
Credit Quality Indicators      
Loans and leases receivable, Gross 8,680   9,099
Installment And Revolving Credit      
Loans and leases receivable, Gross 8,680   9,099
Consumer - Other      
Loans and leases receivable, Gross 8,680   9,099
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | UK [Member]
     
Credit Quality Indicators      
Reindexed Loan To Value Ratios Of Non US Mortgages 80.00%    
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | France [Member]
     
Credit Quality Indicators      
Reindexed Loan To Value Ratios Of Non US Mortgages 57.00%    
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 17,620   18,546
Past Due Financing Receivables      
Over 30 days past due 4.00%   3.90%
Over 90 days past due 1.20%   1.10%
Nonaccrual Financing Receivables      
Nonaccrual loans 225   224
Nonearning financing receivables 225   224
Credit Quality Indicators      
Loans and leases receivable, Gross 17,620   18,546
Installment And Revolving Credit      
Loans and leases receivable, Gross 17,620   18,546
Consumer - Other      
Loans and leases receivable, Gross 17,620   18,546
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Score 615 to 680 [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 4,162   4,496
Credit Quality Indicators      
Loans and leases receivable, Gross 4,162   4,496
Installment And Revolving Credit      
Loans and leases receivable, Gross 4,162   4,496
Consumer - Other      
Loans and leases receivable, Gross 4,162   4,496
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Score 614 or Less [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 3,196   3,557
Credit Quality Indicators      
Loans and leases receivable, Gross 3,196   3,557
Installment And Revolving Credit      
Loans and leases receivable, Gross 3,196   3,557
Consumer - Other      
Loans and leases receivable, Gross 3,196   3,557
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Secured Credit Quality Indicator Low Risk [Member] | Score 681 or Higher [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 10,262   10,493
Credit Quality Indicators      
Loans and leases receivable, Gross 10,262   10,493
Installment And Revolving Credit      
Loans and leases receivable, Gross 10,262   10,493
Consumer - Other      
Loans and leases receivable, Gross 10,262   10,493
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 50,155   50,853
Past Due Financing Receivables      
Over 30 days past due 3.90%   4.60%
Over 90 days past due 1.70%   2.00%
Nonaccrual Financing Receivables      
Nonaccrual loans 822   1,026
Nonearning financing receivables 822   1,026
Credit Quality Indicators      
Loans and leases receivable, Gross 50,155   50,853
Installment And Revolving Credit      
Loans and leases receivable, Gross 50,155   50,853
Consumer - Other      
Loans and leases receivable, Gross 50,155   50,853
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Score 615 to 680 [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 9,876   9,753
Credit Quality Indicators      
Loans and leases receivable, Gross 9,876   9,753
Installment And Revolving Credit      
Loans and leases receivable, Gross 9,876   9,753
Consumer - Other      
Loans and leases receivable, Gross 9,876   9,753
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Score 614 or Less [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 7,410   7,896
Credit Quality Indicators      
Loans and leases receivable, Gross 7,410   7,896
Installment And Revolving Credit      
Loans and leases receivable, Gross 7,410   7,896
Consumer - Other      
Loans and leases receivable, Gross 7,410   7,896
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Secured Credit Quality Indicator Low Risk [Member] | Score 681 or Higher [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 32,869   33,204
Credit Quality Indicators      
Loans and leases receivable, Gross 32,869   33,204
Installment And Revolving Credit      
Loans and leases receivable, Gross 32,869   33,204
Consumer - Other      
Loans and leases receivable, Gross 32,869   33,204
Consumer Portfolio Segment [Member] | Non US auto [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 3,808   4,260
Past Due Financing Receivables      
Over 30 days past due 3.30%   3.10%
Over 90 days past due 0.40%   0.50%
Nonaccrual Financing Receivables      
Nonaccrual loans 21   24
Nonearning financing receivables 21   24
Credit Quality Indicators      
Loans and leases receivable, Gross 3,808   4,260
Installment And Revolving Credit      
Loans and leases receivable, Gross 3,808   4,260
Consumer - Other      
Loans and leases receivable, Gross 3,808   4,260
Consumer Portfolio Segment [Member] | Non US auto [Member] | Score 615 to 680 [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 546   666
Credit Quality Indicators      
Loans and leases receivable, Gross 546   666
Installment And Revolving Credit      
Loans and leases receivable, Gross 546   666
Consumer - Other      
Loans and leases receivable, Gross 546   666
Consumer Portfolio Segment [Member] | Non US auto [Member] | Score 614 or Less [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 381   453
Credit Quality Indicators      
Loans and leases receivable, Gross 381   453
Installment And Revolving Credit      
Loans and leases receivable, Gross 381   453
Consumer - Other      
Loans and leases receivable, Gross 381   453
Consumer Portfolio Segment [Member] | Non US auto [Member] | Secured Credit Quality Indicator Low Risk [Member] | Score 681 or Higher [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 2,881   3,141
Credit Quality Indicators      
Loans and leases receivable, Gross 2,881   3,141
Installment And Revolving Credit      
Loans and leases receivable, Gross 2,881   3,141
Consumer - Other      
Loans and leases receivable, Gross 2,881   3,141
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 7,547   8,070
Past Due Financing Receivables      
Over 30 days past due 2.80%   2.80%
Over 90 days past due 1.60%   1.70%
Nonaccrual Financing Receivables      
Nonaccrual loans 379   427
Nonearning financing receivables 324   351
Credit Quality Indicators      
Loans and leases receivable, Gross 7,547   8,070
Installment And Revolving Credit      
Loans and leases receivable, Gross 7,547   8,070
Consumer - Other      
Loans and leases receivable, Gross 7,547   8,070
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator Low Risk [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 6,385   6,873
Credit Quality Indicators      
Loans and leases receivable, Gross 6,385   6,873
Installment And Revolving Credit      
Loans and leases receivable, Gross 6,385   6,873
Consumer - Other      
Loans and leases receivable, Gross 6,385   6,873
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator Moderate Risk [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 433   451
Credit Quality Indicators      
Loans and leases receivable, Gross 433   451
Installment And Revolving Credit      
Loans and leases receivable, Gross 433   451
Consumer - Other      
Loans and leases receivable, Gross 433   451
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator High Risk [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 729   746
Credit Quality Indicators      
Loans and leases receivable, Gross 729   746
Installment And Revolving Credit      
Loans and leases receivable, Gross 729   746
Consumer - Other      
Loans and leases receivable, Gross 729   746
Consumer Portfolio Segment [Member] | Consumer Other Portfolio [Member]
     
Financing Receivables and Allowance for Losses      
Allowance for losses (specific reserves) 73    
Impaired Loans      
Allowance for losses (specific reserves) 73    
Consumer Portfolio Segment [Member] | Consumer Other Portfolio [Member] | Related Allowance [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment 312    
Consumer Portfolio Segment [Member] | Remaining Consumer Business [Member]
     
Financing Receivables and Allowance for Losses      
Allowance for losses (specific reserves) 595    
Impaired Loans      
Allowance for losses (specific reserves) 595    
Consumer Portfolio Segment [Member] | Remaining Consumer Business [Member] | Related Allowance [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment 2,812    
Consumer Portfolio Segment [Member] | Non US Consumer [Member] | Troubled Debt Restructuring [Member]
     
Impaired Loans      
Changes In Loans Modified As Troubled Debt Restructurings 541    
Consumer Portfolio Segment [Member] | Credit Card Loans [Member] | Troubled Debt Restructuring [Member]
     
Impaired Loans      
Changes In Loans Modified As Troubled Debt Restructurings $ 311