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Supplemental Information About The Credit Quality Of Financing Receivables And Allowance For Losses On Financing Receivables (Consumer) (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Mar. 31, 2013
Mar. 31, 2012
Dec. 31, 2012
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross $ 263,683   $ 273,936
Credit Quality Indicators      
Loans and leases receivable, Gross 263,683   273,936
Installment And Revolving Credit      
Loans and leases receivable, Gross 263,683   273,936
Consumer - Other      
Loans and leases receivable, Gross 263,683   273,936
Consumer Portfolio Segment [Member]
     
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Number Of Consumer Financing Receivable Customers Across US Including Private Label Credit Card And Sales Financing 54,000,000    
Percentage of customers with no metropolitan statistical area 6.00%    
Percentage Of US Consumer Financing Receivables Related To Credit Cards Loans 65.00%    
Percentage Of US Consumer Financing Receivables Related To Sales Finance Receivables 35.00%    
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 109,758   115,180
General reserves 3,399   2,950
Total impaired loans 3,202   3,220
Allowance for losses (specific reserves) 702   674
Past Due Financing Receivables      
Over 30 days past due 6.10%   6.50%
Over 90 days past due 3.40%   3.40%
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 18   24
Nonaccrual Financing Receivables      
Nonaccrual loans 4,072   4,301
Nonearning financing receivables 3,979   4,194
Allowance for losses as a percent of nonaccrual financing receivables 100.70%   84.30%
Allowance for losses as a percent of nonearning financing receivables 103.10%   86.40%
Impaired Loans      
Total impaired loans 3,202   3,220
Allowance for losses (specific reserves) 702   674
Average investment in loans 3,211   3,056
Interest income recognized 58 43 169
Interest income recognized on a cash basis 1 4 5
Credit Quality Indicators      
Maximum Percentage Of Private Label Consumer Financing Receivables Located In Any Metropolitan Area 5.00%    
Loans and leases receivable, Gross 109,758   115,180
Installment And Revolving Credit      
Loans and leases receivable, Gross 109,758   115,180
Consumer - Other      
Loans and leases receivable, Gross 109,758   115,180
Consumer Portfolio Segment [Member] | Score 614 or Less [Member]
     
Installment And Revolving Credit      
Percent of Financing Receivable Accounts With Credit Bureau Equivalent of 614 Or Less 97.00%    
Consumer Portfolio Segment [Member] | Troubled Debt Restructuring [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment 3,053   3,053
Changes In Loans Modified As Troubled Debt Restructurings 400    
Loans Modified As Troubled Debt Restructuring That Have Subsequently Experienced Payment Default 100 168  
Consumer Portfolio Segment [Member] | Performing Financing Receivable [Member]
     
Financing Receivables and Allowance for Losses      
Non-impaired financing receivables 106,556   111,960
Consumer Portfolio Segment [Member] | No Related Allowance [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment 92    
Consumer Portfolio Segment [Member] | Related Allowance [Member]
     
Impaired Loans      
Unpaid principal balance 3,139    
Average investment in loans 3,112    
Financing Receivable, Modifications, Recorded Investment 3,110    
Consumer Portfolio Segment [Member] | Impaired Loans [Member]
     
Financing Receivables and Allowance for Losses      
Allowance for losses (specific reserves) 702    
Impaired Loans      
Unpaid principal balance 3,262    
Allowance for losses (specific reserves) 702    
Financing Receivable, Modifications, Recorded Investment 3,202    
Consumer Portfolio Segment [Member] | Modifications Classified As TDRs In Last Twelve Months [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment   2,073  
Consumer Portfolio Segment [Member] | Modifications Classified As TDRs In Last Twelve Months [Member] | Troubled Debt Restructuring [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment 1,653    
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 31,689   33,451
Past Due Financing Receivables      
Over 30 days past due 11.20%   12.00%
Over 90 days past due 7.60%   7.50%
Nonaccrual Financing Receivables      
Nonaccrual loans 2,489   2,600
Nonearning financing receivables 2,452   2,569
Credit Quality Indicators      
Loans and leases receivable, Gross 31,689   33,451
Percent Of Non US Mortgages With Loan To Value Ratios Greater Than 90 Percent Covered By Third Party Mortgage Insurance 30.00%    
Installment And Revolving Credit      
Loans and leases receivable, Gross 31,689   33,451
Consumer - Other      
Loans and leases receivable, Gross 31,689   33,451
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio Less Than 80 Percent [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 17,722   18,613
Credit Quality Indicators      
Loans and leases receivable, Gross 17,722   18,613
Installment And Revolving Credit      
Loans and leases receivable, Gross 17,722   18,613
Consumer - Other      
Loans and leases receivable, Gross 17,722   18,613
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio From 80 To 90 Percent [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 5,343   5,739
Credit Quality Indicators      
Loans and leases receivable, Gross 5,343   5,739
Installment And Revolving Credit      
Loans and leases receivable, Gross 5,343   5,739
Consumer - Other      
Loans and leases receivable, Gross 5,343   5,739
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio Greater Than 90 Percent [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 8,624   9,099
Credit Quality Indicators      
Loans and leases receivable, Gross 8,624   9,099
Installment And Revolving Credit      
Loans and leases receivable, Gross 8,624   9,099
Consumer - Other      
Loans and leases receivable, Gross 8,624   9,099
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | UK [Member]
     
Credit Quality Indicators      
Reindexed Loan To Value Ratios Of Non US Mortgages 82.00%    
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | France [Member]
     
Credit Quality Indicators      
Reindexed Loan To Value Ratios Of Non US Mortgages 56.00%    
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 18,050   18,546
Past Due Financing Receivables      
Over 30 days past due 4.10%   3.90%
Over 90 days past due 1.20%   1.10%
Nonaccrual Financing Receivables      
Nonaccrual loans 231   224
Nonearning financing receivables 231   224
Credit Quality Indicators      
Loans and leases receivable, Gross 18,050   18,546
Installment And Revolving Credit      
Loans and leases receivable, Gross 18,050   18,546
Consumer - Other      
Loans and leases receivable, Gross 18,050   18,546
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Score 615 to 680 [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 4,247   4,496
Credit Quality Indicators      
Loans and leases receivable, Gross 4,247   4,496
Installment And Revolving Credit      
Loans and leases receivable, Gross 4,247   4,496
Consumer - Other      
Loans and leases receivable, Gross 4,247   4,496
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Score 614 or Less [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 3,410   3,557
Credit Quality Indicators      
Loans and leases receivable, Gross 3,410   3,557
Installment And Revolving Credit      
Loans and leases receivable, Gross 3,410   3,557
Consumer - Other      
Loans and leases receivable, Gross 3,410   3,557
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Secured Credit Quality Indicator Low Risk [Member] | Score 681 or Higher [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 10,393   10,493
Credit Quality Indicators      
Loans and leases receivable, Gross 10,393   10,493
Installment And Revolving Credit      
Loans and leases receivable, Gross 10,393   10,493
Consumer - Other      
Loans and leases receivable, Gross 10,393   10,493
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 48,523   50,853
Past Due Financing Receivables      
Over 30 days past due 4.20%   4.60%
Over 90 days past due 1.90%   2.00%
Nonaccrual Financing Receivables      
Nonaccrual loans 931   1,026
Nonearning financing receivables 931   1,026
Credit Quality Indicators      
Loans and leases receivable, Gross 48,523   50,853
Installment And Revolving Credit      
Loans and leases receivable, Gross 48,523   50,853
Consumer - Other      
Loans and leases receivable, Gross 48,523   50,853
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Score 615 to 680 [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 9,638   9,753
Credit Quality Indicators      
Loans and leases receivable, Gross 9,638   9,753
Installment And Revolving Credit      
Loans and leases receivable, Gross 9,638   9,753
Consumer - Other      
Loans and leases receivable, Gross 9,638   9,753
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Score 614 or Less [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 7,753   7,896
Credit Quality Indicators      
Loans and leases receivable, Gross 7,753   7,896
Installment And Revolving Credit      
Loans and leases receivable, Gross 7,753   7,896
Consumer - Other      
Loans and leases receivable, Gross 7,753   7,896
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Secured Credit Quality Indicator Low Risk [Member] | Score 681 or Higher [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 31,132   33,204
Credit Quality Indicators      
Loans and leases receivable, Gross 31,132   33,204
Installment And Revolving Credit      
Loans and leases receivable, Gross 31,132   33,204
Consumer - Other      
Loans and leases receivable, Gross 31,132   33,204
Consumer Portfolio Segment [Member] | Non US auto [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 3,937   4,260
Past Due Financing Receivables      
Over 30 days past due 3.20%   3.10%
Over 90 days past due 0.50%   0.50%
Nonaccrual Financing Receivables      
Nonaccrual loans 23   24
Nonearning financing receivables 23   24
Credit Quality Indicators      
Loans and leases receivable, Gross 3,937   4,260
Installment And Revolving Credit      
Loans and leases receivable, Gross 3,937   4,260
Consumer - Other      
Loans and leases receivable, Gross 3,937   4,260
Consumer Portfolio Segment [Member] | Non US auto [Member] | Score 615 to 680 [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 588   666
Credit Quality Indicators      
Loans and leases receivable, Gross 588   666
Installment And Revolving Credit      
Loans and leases receivable, Gross 588   666
Consumer - Other      
Loans and leases receivable, Gross 588   666
Consumer Portfolio Segment [Member] | Non US auto [Member] | Score 614 or Less [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 402   453
Credit Quality Indicators      
Loans and leases receivable, Gross 402   453
Installment And Revolving Credit      
Loans and leases receivable, Gross 402   453
Consumer - Other      
Loans and leases receivable, Gross 402   453
Consumer Portfolio Segment [Member] | Non US auto [Member] | Secured Credit Quality Indicator Low Risk [Member] | Score 681 or Higher [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 2,947   3,141
Credit Quality Indicators      
Loans and leases receivable, Gross 2,947   3,141
Installment And Revolving Credit      
Loans and leases receivable, Gross 2,947   3,141
Consumer - Other      
Loans and leases receivable, Gross 2,947   3,141
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 7,559   8,070
Past Due Financing Receivables      
Over 30 days past due 2.90%   2.80%
Over 90 days past due 1.70%   1.70%
Nonaccrual Financing Receivables      
Nonaccrual loans 398   427
Nonearning financing receivables 342   351
Credit Quality Indicators      
Loans and leases receivable, Gross 7,559   8,070
Installment And Revolving Credit      
Loans and leases receivable, Gross 7,559   8,070
Consumer - Other      
Loans and leases receivable, Gross 7,559   8,070
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator Low Risk [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 6,398   6,873
Credit Quality Indicators      
Loans and leases receivable, Gross 6,398   6,873
Installment And Revolving Credit      
Loans and leases receivable, Gross 6,398   6,873
Consumer - Other      
Loans and leases receivable, Gross 6,398   6,873
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator Moderate Risk [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 438   451
Credit Quality Indicators      
Loans and leases receivable, Gross 438   451
Installment And Revolving Credit      
Loans and leases receivable, Gross 438   451
Consumer - Other      
Loans and leases receivable, Gross 438   451
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator High Risk [Member]
     
Financing Receivables and Allowance for Losses      
Loans and leases receivable, Gross 723   746
Credit Quality Indicators      
Loans and leases receivable, Gross 723   746
Installment And Revolving Credit      
Loans and leases receivable, Gross 723   746
Consumer - Other      
Loans and leases receivable, Gross 723   746
Consumer Portfolio Segment [Member] | Consumer Other Portfolio [Member]
     
Financing Receivables and Allowance for Losses      
Allowance for losses (specific reserves) 75    
Impaired Loans      
Allowance for losses (specific reserves) 75    
Consumer Portfolio Segment [Member] | Consumer Other Portfolio [Member] | Related Allowance [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment 314    
Consumer Portfolio Segment [Member] | Remaining Consumer Business [Member]
     
Financing Receivables and Allowance for Losses      
Allowance for losses (specific reserves) 627    
Impaired Loans      
Allowance for losses (specific reserves) 627    
Consumer Portfolio Segment [Member] | Remaining Consumer Business [Member] | Related Allowance [Member]
     
Impaired Loans      
Financing Receivable, Modifications, Recorded Investment 2,796    
Consumer Portfolio Segment [Member] | Non US Consumer [Member] | Troubled Debt Restructuring [Member]
     
Impaired Loans      
Changes In Loans Modified As Troubled Debt Restructurings 234    
Consumer Portfolio Segment [Member] | Credit Card Loans [Member] | Troubled Debt Restructuring [Member]
     
Impaired Loans      
Changes In Loans Modified As Troubled Debt Restructurings $ 166