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Finance Receivables - Aging Analysis (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended
Mar. 31, 2013
Dec. 31, 2012
Mar. 31, 2012
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Number Of Days After Which Finance Receivable Is Considered Past Due any payment, including principal and interest, that has not been collected and is at least 31 days past the contractual due date    
Finance Receivables Aging Analysis [Abstract]      
Financing Receivables $ 76,999 $ 75,448 $ 73,029
International Segment [Member]
     
Finance Receivables Aging Analysis [Abstract]      
Financing Receivables 16,996 16,642  
North America Segment [Member]
     
Finance Receivables Aging Analysis [Abstract]      
Financing Receivables 60,003 58,806  
Consumer Portfolio Segment [Member]
     
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing 11 13  
Finance Receivables Aging Analysis [Abstract]      
31-60 Days past due 494 829  
61-90 Days past due 65 114  
91-120 Days past due 24 30  
Greater than 120 days past due 71 81  
Total past due 654 1,054  
Current 46,099 45,928  
Financing Receivables 46,753 46,982  
Consumer Portfolio Segment [Member] | International Segment [Member]
     
Finance Receivables Aging Analysis [Abstract]      
31-60 Days past due 47 46  
61-90 Days past due 15 17  
91-120 Days past due 8 9  
Greater than 120 days past due 27 29  
Total past due 97 101  
Current 8,459 8,641  
Financing Receivables 8,556 8,742  
Consumer Portfolio Segment [Member] | North America Segment [Member]
     
Finance Receivables Aging Analysis [Abstract]      
31-60 Days past due 447 783  
61-90 Days past due 50 97  
91-120 Days past due 16 21  
Greater than 120 days past due 44 52  
Total past due 557 953  
Current 37,640 37,287  
Financing Receivables 38,197 38,240  
Commercial Portfolio Segment [Member]
     
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing   5  
Finance Receivables Aging Analysis [Abstract]      
Total past due 48 40  
Current 30,198 28,426  
Financing Receivables 30,246 28,466  
Commercial Portfolio Segment [Member] | International Segment [Member]
     
Finance Receivables Aging Analysis [Abstract]      
Total past due 11 11  
Current 8,429 7,889  
Financing Receivables 8,440 7,900  
Commercial Portfolio Segment [Member] | North America Segment [Member]
     
Finance Receivables Aging Analysis [Abstract]      
Total past due 37 29  
Current 21,769 20,537  
Financing Receivables $ 21,806 $ 20,566