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Loans (Loans by FICO Score, Consumer) (Details)
Sep. 30, 2017
Dec. 31, 2016
HELOC | FICO score 740 or greater    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 58.50% 56.90%
HELOC | FICO score 720-739    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 8.80% 8.80%
HELOC | FICO score 700-719    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 8.20% 8.60%
HELOC | FICO score 660-699    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 12.10% 13.20%
HELOC | FICO score 620-659    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 5.60% 5.60%
HELOC | FICO score less than 620    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 6.80% 6.90%
HELOC | Total    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 100.00% 100.00%
R E Installment Loans | FICO score 740 or greater    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 71.80% 70.30%
R E Installment Loans | FICO score 720-739    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 8.10% 8.30%
R E Installment Loans | FICO score 700-719    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 6.60% 6.80%
R E Installment Loans | FICO score 660-699    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 8.40% 8.40%
R E Installment Loans | FICO score 620-659    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 2.70% 3.50%
R E Installment Loans | FICO score less than 620    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 2.40% 2.70%
R E Installment Loans | Total    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 100.00% 100.00%
Permanent Mortgage Portfolio Segment | FICO score 740 or greater    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 45.10% 45.00%
Permanent Mortgage Portfolio Segment | FICO score 720-739    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 12.80% 9.50%
Permanent Mortgage Portfolio Segment | FICO score 700-719    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 11.00% 9.20%
Permanent Mortgage Portfolio Segment | FICO score 660-699    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 15.30% 17.10%
Permanent Mortgage Portfolio Segment | FICO score 620-659    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 7.00% 9.10%
Permanent Mortgage Portfolio Segment | FICO score less than 620    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 8.80% 10.10%
Permanent Mortgage Portfolio Segment | Total    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 100.00% 100.00%