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Segment information
 3 Months Ended
Mar. 31, 2025
Segment Reporting [Abstract]  
Segment information
Reportable segments have been determined based upon the Company’s organizational structure which is primarily arranged around the delivery of products and services to similar customer types. The Company's internal profitability reporting system produces financial information, inclusive of net interest income and income before taxes, for each segment. Such information is reviewed by the Company's Chief Executive Officer, who has been identified as the chief operating decision maker, in evaluating operating decisions, business performance and the allocation of resources. The Company's reportable segments are Commercial Bank, Retail Bank and Institutional Services and Wealth Management.
The financial information of the Company's segments was compiled utilizing the accounting policies described in note 21 of Notes to Financial Statements in the Company's 2024 Annual Report. The management accounting policies and processes utilized in compiling segment financial information are highly subjective and, unlike financial accounting, are not based on authoritative guidance similar to GAAP. As a result, reported segment results are not necessarily comparable with similar information reported by other financial institutions. Furthermore, changes in management structure or allocation methodologies and procedures may result in changes in reported segment financial data.
Information about the Company's segments follows:
Three Months Ended March 31,
Commercial Bank Retail Bank Institutional Services and Wealth ManagementAll Other Total (c)
(Dollars in millions)2025202420252024202520242025202420252024
Net interest income (a)$529 $548 $972 $1,071 $171 $186 $23 $(125)$1,695 $1,680 
Noninterest income173 151 208 197 209 191 21 41 611 580 
Total revenue702 699 1,180 1,268 380 377 44 (84)2,306 2,260 
Provision for credit losses36 77 79 68 3 — 12 55 130 200 
Salaries and employee benefits151 146 196 190 106 100 434 397 887 833 
Depreciation and amortization10 9 62 65 2 2 56 54 130 130 
Other direct expenses67 66 99 100 26 28 206 239 398 433 
Indirect expense (b)123 124 279 244 81 75 (483)(443)— — 
Income (loss) before taxes315 277 465 601 162 172 (181)(386)761 664 
Income tax expense (benefit)84 76 118 155 41 44 (66)(142)177 133 
Net income (loss)$231 $201 $347 $446 $121 $128 $(115)$(244)$584 $531 
Average total assets$79,362 $81,083 $54,381 $52,232 $4,102 $3,636 $70,476 $74,527 $208,321 $211,478 
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(a)Net interest income is the difference between actual taxable-equivalent interest earned on assets and interest paid on liabilities by a segment and a funding charge (credit) based on the Company's internal funds transfer and pricing methodology. Segments are charged a cost to fund any assets (e.g. loans) and are paid a funding credit for any funds provided (e.g. deposits). The taxable-equivalent adjustment aggregated $12 million for each of the three-month periods ended March 31, 2025 and 2024 and is eliminated in "All Other" total revenues.
(b)Indirect expense represents centrally-allocated costs associated with data processing, risk management and other support services provided by the "All Other" category to the Commercial Bank, Retail Bank and Institutional Services and Wealth Management segments.
(c)Intersegment revenues and expenses were not material for the three-month periods ended March 31, 2025 and 2024.