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Segment information (Tables)
12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Information about Company's Segments
Information about the Company’s segments is presented in the accompanying table.
Year Ended December 31,
Commercial Bank Retail Bank Institutional Services and Wealth Management
(Dollars in millions)202420232022202420232022202420232022
Net interest income (a)$2,212 $2,409 $2,302 $4,288 $4,352 $3,008 $748 $700 $403 
Noninterest income672 658 588 810 762 703 809 1,005 1,007 
Total revenue2,884 3,067 2,890 5,098 5,114 3,711 1,557 1,705 1,410 
Provision for credit losses266 297 66 288 173 101 — (1)
Salaries and employee benefits610 577 483 778 779 694 413 405 376 
Depreciation and amortization39 39 39 252 249 198 
Other direct expenses
285 275 213 421 465 386 102 156 211 
Indirect expense (b)490 455 389 1,048 964 929 307 298 272 
Income (loss) before taxes1,194 1,424 1,700 2,311 2,484 1,403 720 838 544 
Income tax expense (benefit)323 385 458 595 646 364 185 218 142 
Net income (loss)$871 $1,039 $1,242 $1,716 $1,838 $1,039 $535 $620 $402 
Average total assets$80,864 $80,243 $69,960 $53,043 $51,213 $49,059 $3,800 $3,675 $3,598 
All Other Total (c)
(Dollars in millions)202420232022202420232022
Net interest income (a)$(396)$(346)$109 $6,852 $7,115 $5,822 
Noninterest income136 103592,427 2,5282,357
Total revenue(260)(243)1689,279 9,6438,179
Provision for credit losses50 175351610 645517
Salaries and employee benefits1,361 1,2361,2343,162 2,9972,787
Depreciation and amortization208 201190508 497435
Other direct expenses
881 9891,0181,689 1,8851,828
Indirect expense (b)(1,845)(1,717)(1,590)— — — 
Income (loss) before taxes(915)(1,127)(1,035)3,310 3,6192,612
Income tax expense (benefit)(381)(371)(344)722 878620
Net income (loss)$(534)$(756)$(691)$2,588 $2,741 $1,992 
Average total assets$73,513 $70,266 $67,635 $211,220 $205,397 $190,252 
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(a)Net interest income is the difference between actual taxable-equivalent interest earned on assets and interest paid on liabilities by a segment and a funding charge (credit) based on the Company’s internal funds transfer pricing methodology. Segments are charged a cost to fund any assets (e.g. loans) and are paid a funding credit for any funds provided (e.g. deposits). The taxable-equivalent adjustment aggregated $50 million in 2024, $54 million in 2023 and $39 million in 2022 and is eliminated in "All Other" net interest income and income tax expense (benefit).
(b)Indirect expense represents centrally-allocated costs associated with data processing, risk management and other support services provided by the "All Other" category to the Commercial Bank, Retail Bank and Institutional Services and Wealth Management segments.
(c)Intersegment revenues and expenses were not material for the years ended December 31, 2024, 2023 and 2022.