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Segment information
9 Months Ended
Sep. 30, 2024
Segment Reporting [Abstract]  
Segment information
Reportable segments have been determined based upon the Company's organizational structure and its internal profitability reporting system, which is organized by strategic business unit. The reportable segments are Commercial Bank, Retail Bank and Institutional Services and Wealth Management.
The financial information of the Company's segments was compiled utilizing the accounting policies described in note 23 of Notes to Financial Statements in the Company's 2023 Annual Report. The management accounting policies and processes utilized in compiling segment financial information are highly subjective and, unlike financial accounting, are not based on authoritative guidance similar to GAAP. As a result, the financial information of the reported segments is not necessarily comparable with similar information reported by other financial institutions. Furthermore, changes in management structure or allocation methodologies and procedures may result in changes in reported segment financial data.
Information about the Company's segments follows:
Three Months Ended September 30,
20242023
(Dollars in millions)Total
Revenues(a)
Inter-
segment
Revenues
Net
Income
(Loss)
Total Average AssetsTotal
Revenues(a)
Inter-
segment
Revenues
Net
Income
(Loss)
Total Average Assets
Commercial Bank$723 $— $239 $80,434 $738 $$251 $80,473 
Retail Bank1,292 — 446 53,128 1,307 — 473 51,024 
Institutional Services and Wealth
   Management
389 137 3,898 363 120 3,664 
All Other(72)(4)(101)72,121 (73)(4)(154)70,630 
Total$2,332 $— $721 $209,581 $2,335 $— $690 $205,791 

Nine Months Ended September 30,
20242023
(Dollars in millions)
Total
Revenues(a)
Inter-
segment
Revenues
Net
Income
(Loss)
Total Average Assets
Total
Revenues(a)
Inter-
segment
Revenues
Net
Income
(Loss)
Total Average Assets
Commercial Bank$2,139 $$645 $80,903 $2,308 $$819 $80,169 
Retail Bank3,854 — 1,364 52,771 3,837 — 1,400 51,124 
Institutional Services and Wealth
   Management
1,167 10 409 3,735 1,344 515 3,680 
All Other(266)(14)(511)73,599 (146)(13)(475)69,293 
Total$6,894 $— $1,907 $211,008 $7,343 $— $2,259 $204,266 
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(a)Total revenues are comprised of net interest income and other income. Net interest income is the difference between taxable-equivalent interest earned on assets and interest paid on liabilities owed by a segment and a funding charge (credit) based on the Company's internal funds transfer and allocation methodology. Segments are charged a cost to fund any assets (e.g. loans) and are paid a funding credit for any funds provided (e.g. deposits). The taxable-equivalent adjustment aggregated $13 million and $15 million for the three-month periods ended September 30, 2024 and 2023, respectively, and $38 million and $41 million for the nine-month periods ended September 30, 2024 and 2023, respectively, and is eliminated in "All Other" total revenues.