Segment information

3 Months Ended

Mar. 31, 2021

Segment Reporting [Abstract]

Segment information

14. Segment information

Reportable segments have been determined based upon the Company's internal profitability reporting system, which is organized by strategic business unit.  Certain strategic business units have been combined for segment information reporting purposes where the nature of the products and services, the type of customer and the distribution of those products and services are similar.  The reportable segments are Business Banking, Commercial Banking, Commercial Real Estate, Discretionary Portfolio, Residential Mortgage Banking and Retail Banking.

The financial information of the Company's segments was compiled utilizing the accounting policies described in note 22 of Notes to Financial Statements in the 2020 Annual Report.  The management accounting policies and processes utilized in compiling segment financial information are highly subjective and, unlike financial accounting, are not based on authoritative guidance similar to GAAP.  As a result, the financial information of the reported segments is not necessarily comparable with similar information reported by other financial institutions.  Furthermore, changes in management structure or allocation methodologies and procedures may result in changes in reported segment financial data.  

14. Segment information, continued

Information about the Company's segments is presented in the following table:

	Three Months Ended March 31
	2021								2020
	Total Revenues(a)		Inter- segment Revenues			Net Income (Loss)			Total Revenues(a)		Inter- segment Revenues			Net Income (Loss)
	(In thousands)
Business Banking	$	155,903		669			46,271		$	137,833		885			32,926
Commercial Banking		285,912		809			122,638			291,776		1,053			143,732
Commercial Real Estate		200,843		222			71,272			223,305		409			117,408
Discretionary Portfolio		134,544		(10,027	)		90,546			49,219		(13,037	)		25,668
Residential Mortgage Banking		153,760		22,183			49,611			125,561		21,417			24,616
Retail Banking		346,917		272			85,358			402,683		267			110,246
All Other		209,114		(14,128	)		(18,447	)		275,788		(10,994	)		(185,774	)
Total	$	1,486,993		—			447,249		$	1,506,165		—			268,822

	Average Total Assets
	Three Months Ended March 31				Year Ended December 31
	2021		2020		2020
	(In millions)
Business Banking	$	8,622		6,006		8,152
Commercial Banking		30,395		29,172		30,338
Commercial Real Estate		26,097		24,849		25,792
Discretionary Portfolio		23,650		27,143		27,726
Residential Mortgage Banking		6,506		3,218		4,038
Retail Banking		17,216		16,002		16,438
All Other		35,671		14,195		22,996
Total	$	148,157		120,585		135,480