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Segment information (Tables)
6 Months Ended
Jun. 30, 2011
Segment information (Tables) [Abstract]  
Information about the Company's segments
                                                 
    Three months ended June 30  
    2011     2010  
    Total     Inter-
segment
    Net     Total     Inter-
segment
    Net  
    revenues(a)     revenues     income (loss)     revenues(a)     revenues     income (loss)  
    (in thousands)  
Business Banking
  $ 104,012       971       26,584       102,610             26,552  
Commercial Banking
    228,564       1,190       95,111       194,575             81,612  
Commercial Real Estate
    134,066       448       65,058       109,487       39       43,667  
Discretionary Portfolio
    112,383       (4,419 )     58,362       5,580       (2,500 )     (4,073 )
Residential Mortgage Banking
    58,305       8,699       5,966       65,766       8,876       (467 )
Retail Banking
    311,484       2,967       54,645       315,638       2,690       67,080  
All Other
    139,044       (9,856 )     16,632       47,128       (9,105 )     (25,622 )
 
                                   
Total
  $ 1,087,858             322,358       840,784             188,749  
 
                                   
                                                 
    Six months ended June 30  
    2011     2010  
    Total     Inter-
segment
    Net     Total     Inter-
segment
    Net  
    revenues (a)   revenues     income (loss)     revenues (a)   revenues     income (loss)  
    (in thousands)  
Business Banking
  $ 203,789       1,933       52,884       204,406             51,896  
Commercial Banking
    442,176       2,356       183,442       386,981             158,480  
Commercial Real Estate
    259,372       804       114,068       219,900       57       87,420  
Discretionary Portfolio
    154,866       (12,206 )     74,489       (6,653 )     (5,247 )     (20,235 )
Residential Mortgage Banking
    116,153       19,006       10,751       128,883       17,073       128  
Retail Banking
    606,532       5,954       107,371       623,113       5,377       126,117  
All Other
    188,194       (17,847 )     (14,374 )     98,194       (17,260 )     (64,102 )
 
                                   
Total
  $ 1,971,082             528,631       1,654,824             339,704  
 
                                   
Summary of segment information
                         
    Average total assets  
    Six months ended     Year ended  
    June 30     December 31  
    2011     2010     2010  
    (in millions)  
Business Banking
  $ 4,861       4,884       4,843  
Commercial Banking
    16,856       15,504       15,461  
Commercial Real Estate
    14,227       13,255       13,194  
Discretionary Portfolio
    14,012       14,699       14,690  
Residential Mortgage Banking
    1,940       2,188       2,217  
Retail Banking
    11,776       12,191       12,079  
All Other
    6,590       5,886       5,896  
 
                 
Total
  $ 70,262       68,607       68,380  
 
                 
 
(a)   Total revenues are comprised of net interest income and other income. Net interest income is the difference between taxable-equivalent interest earned on assets and interest paid on liabilities by a segment and a funding charge (credit) based on the Company’s internal funds transfer and allocation methodology. Segments are charged a cost to fund any assets (e.g. loans) and are paid a funding credit for any funds provided (e.g. deposits). The taxable-equivalent adjustment aggregated $6,468,000 and