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Loans and Allowance for Credit Losses - Activity in Allowance for Credit Losses (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period $ 7,862 $ 7,934 $ 7,925 $ 7,839
Provision for credit losses 571 557 1,609 1,678
Loans charged-off 669 669 2,042 1,916
Less recoveries of loans charged-off (133) (105) (405) (326)
Net loan charge-offs (recoveries) 536 564 1,637 1,590
Balance at end of period 7,897 7,927 7,897 7,927
Add        
Provision for credit losses 571 557 1,609 1,678
Deduct        
Loans charged-off 669 669 2,042 1,916
Less recoveries of loans charged-off (133) (105) (405) (326)
Net loan charge-offs (recoveries) 536 564 1,637 1,590
Commercial | Commercial        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period 2,239 2,180 2,175 2,119
Provision for credit losses 111 155 466 475
Loans charged-off 129 165 471 484
Less recoveries of loans charged-off (37) (18) (88) (78)
Net loan charge-offs (recoveries) 92 147 383 406
Balance at end of period 2,258 2,188 2,258 2,188
Add        
Provision for credit losses 111 155 466 475
Deduct        
Loans charged-off 129 165 471 484
Less recoveries of loans charged-off (37) (18) (88) (78)
Net loan charge-offs (recoveries) 92 147 383 406
Commercial | Commercial real estate        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period 1,384 1,596 1,508 1,620
Provision for credit losses 46 49 (25) 82
Loans charged-off 110 80 209 152
Less recoveries of loans charged-off (7) (10) (53) (25)
Net loan charge-offs (recoveries) 103 70 156 127
Balance at end of period 1,327 1,575 1,327 1,575
Add        
Provision for credit losses 46 49 (25) 82
Deduct        
Loans charged-off 110 80 209 152
Less recoveries of loans charged-off (7) (10) (53) (25)
Net loan charge-offs (recoveries) 103 70 156 127
Consumer | Residential mortgages        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period 757 836 783 827
Provision for credit losses 28 (36) 1 (31)
Loans charged-off 3 3 11 10
Less recoveries of loans charged-off (4) (6) (13) (17)
Net loan charge-offs (recoveries) (1) (3) (2) (7)
Balance at end of period 786 803 786 803
Add        
Provision for credit losses 28 (36) 1 (31)
Deduct        
Loans charged-off 3 3 11 10
Less recoveries of loans charged-off (4) (6) (13) (17)
Net loan charge-offs (recoveries) (1) (3) (2) (7)
Consumer | Credit card        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period 2,665 2,498 2,640 2,403
Provision for credit losses 311 349 978 1,055
Loans charged-off 344 347 1,103 1,042
Less recoveries of loans charged-off (60) (48) (177) (132)
Net loan charge-offs (recoveries) 284 299 926 910
Balance at end of period 2,692 2,548 2,692 2,548
Add        
Provision for credit losses 311 349 978 1,055
Deduct        
Loans charged-off 344 347 1,103 1,042
Less recoveries of loans charged-off (60) (48) (177) (132)
Net loan charge-offs (recoveries) 284 299 926 910
Consumer | Other retail        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period 817 824 819 870
Provision for credit losses 75 40 189 97
Loans charged-off 83 74 248 228
Less recoveries of loans charged-off (25) (23) (74) (74)
Net loan charge-offs (recoveries) 58 51 174 154
Balance at end of period 834 813 834 813
Add        
Provision for credit losses 75 40 189 97
Deduct        
Loans charged-off 83 74 248 228
Less recoveries of loans charged-off (25) (23) (74) (74)
Net loan charge-offs (recoveries) $ 58 $ 51 $ 174 $ 154