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REVENUE (Tables)
12 Months Ended
Sep. 30, 2019
Revenue from Contract with Customer [Abstract]  
Performance Obligation, Recognition Period
Below is a listing of performance obligations that arise from contracts with customers, along with details on the satisfaction of each performance obligation, the significant payment terms and the nature of the goods and services being transferred, by reporting segment and other business operations:
Revenue Recognized Over Time:
Segment
Performance Obligation
Description
Natural Gas Distribution
Natural gas utility sales
NJNG's performance obligation is to provide natural gas to residential, commercial and industrial customers as demanded, based on regulated tariff rates, which are established by the BPU. Revenues from the sale of natural gas are recognized in the period that gas is delivered and consumed by customers, including an estimate for quantities consumed but not billed during the period. Payment is due each month for the previous month's deliveries. Natural gas sales to individual customers are based on meter readings, which are performed on a systematic basis throughout the billing period. The unbilled revenue estimates are based on estimated customer usage by customer type, weather effects and the most current tariff rates. NJNG is entitled to be compensated for performance completed until service is terminated.

Customers may elect to purchase the natural gas commodity from NJNG or may contract separately to purchase natural gas directly from third-party suppliers. As NJNG is acting as an agent on behalf of the third-party supplier, revenue is recorded for the delivery of natural gas to the customer.
Clean Energy Ventures
Commercial solar and wind electricity
Clean Energy Ventures operates wholly-owned solar projects that recognize revenue as electricity is generated and transferred to the customer. The performance obligation is to provide electricity to the customer in accordance with contract terms or the interconnection agreement and is satisfied upon transfer of electricity generated. All wind assets were sold as of February 7, 2019.

Revenue is recognized as invoiced and the payment is due each month for the previous month's services.
Clean Energy Ventures
Residential solar electricity
Clean Energy Ventures provides access to residential rooftop and ground-mount solar equipment to customers who then pay the Company a monthly fee. The performance obligation is to provide electricity to the customer based on generation from the underlying residential solar asset and is satisfied upon transfer of electricity generated.

Revenue is derived from the contract terms and is recognized as invoiced, with the payment due each month for the previous month's services.
Energy Services
Wholesale natural gas services
The performance obligation of Energy Services is to provide the customer transportation, storage and asset management services on an as-needed basis. Energy Services generates revenue through management fees, demand charges, reservation fees and transportation charges centered around the buying and selling of the natural gas commodity, representing one series of distinct performance obligations.

Revenue is recognized based upon the underlying natural gas quantities physically delivered and the customer obtaining control. Energy Services invoices customers on a monthly basis in line with the terms of the contract and based on the services provided. Payment is due each month for the previous month's invoiced services.
Home Services and Other
Service contracts
Home Services enters into service contracts with homeowners to provide maintenance and replacement services of applicable heating, cooling or ventilation equipment. All services provided relate to a distinct performance obligation which is to provide services for the specific equipment over the term of the contract.

Revenue is recognized on a straight-line basis over the term of the contract and payment is due upon receipt of the invoice.
Revenue Recognized at a Point in Time:
Home Services and Other
Installations
Home Services installs appliances, including but not limited to, furnaces, air conditioning units, boilers and generators, for customers. The distinct performance obligation is the installation of the contracted appliance, which is satisfied at the point in time the item is installed.

The transaction price for each installation differs accordingly. Revenue is recognition at a point in time upon completion of the installation, which is when the customer is billed.

Disaggregation of Revenue
Disaggregated revenues from contracts with customers by product line and by reporting segment and other business operations during the fiscal year ended September 30, 2019 is as follows:
 
Regulated
Unregulated
 
(Thousands)
Natural Gas Distribution
Clean Energy Ventures
Energy Services
Home Services
and Other
Total
Natural gas utility sales
$
680,151




$
680,151

Wholesale natural gas services


31,459


31,459

Service contracts



31,499

31,499

Installations and maintenance



19,403

19,403

Electricity sales

22,121



22,121

Eliminations(1)



(2,302
)
(2,302
)
Revenues from contracts with customers
680,151

22,121

31,459

48,600

782,331

Alternative revenue programs
10,364




10,364

Derivative Instruments
20,278

75,978

1,711,332


1,807,588

Eliminations(1)


(8,238
)

(8,238
)
Revenues out of scope
30,642

75,978

1,703,094


1,809,714

Total operating revenues
$
710,793

98,099

1,734,553

48,600

$
2,592,045

(1)
Consists of transactions between subsidiaries that are eliminated in consolidation.

Disaggregated revenues from contracts with customers by customer type and by reporting segment and other business operations during the fiscal year ended September 30, 2019 is as follows:
 
Regulated
Unregulated
 
(Thousands)
Natural Gas Distribution
Clean Energy Ventures
Energy Services
Home Services
and Other
Total
Residential
$
440,787

9,003


47,655

$
497,445

Commercial and industrial
171,357

13,118

31,459

945

216,879

Firm transportation
61,370




61,370

Interruptible and off-tariff
6,637




6,637

Revenues out of scope
30,642

75,978

1,703,094


1,809,714

Total operating revenues
$
710,793

98,099

1,734,553

48,600

$
2,592,045


Expected Timing of Performance
The timing of revenue recognition, customer billings and cash collections resulting in accounts receivables, billed and unbilled, and customers’ credit balances and deposits on the Consolidated Balance Sheets during the fiscal year ended September 30, 2019 are as follows:
 
Customer Accounts Receivable
Customers' Credit
(Thousands)
Billed
Unbilled
Balances and Deposits
Balance as of October 1, 2018
$
205,490

$
7,199

$
27,325

Decrease
(66,227
)
(689
)
(209
)
Balance as of September 30, 2019
$
139,263

$
6,510

$
27,116



Performance Obligation, in Excess of Billings
The following table provides information about receivables and revenue earned on contracts in progress in excess of billings, which are included within accounts receivable, billed and unbilled, and customers’ credit balances and deposits, respectively, on the Consolidated Balance Sheets as of September 30, 2019:
(Thousands)
Natural Gas Distribution
Clean Energy Ventures
Energy Services
Home Services
and Other
Total
Customer accounts receivable
 
 
 
 
 
Billed
$
36,302

3,233

97,301

2,427

$
139,263

Unbilled
6,510




6,510

Customers' credit balances and deposits
(27,114
)


(2
)
(27,116
)
Total
$
15,698

3,233

97,301

2,425

$
118,657