10-K 1 1 SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 1994 Commission file number 0-10175 POLICY MANAGEMENT SYSTEMS CORPORATION (Exact name of registrant as specified in its charter) South Carolina 57-0723125 (State or other jurisdiction of (IRS Employer incorporation or organization) Identification No.) One PMS Center (P.O. Box Ten) Blythewood, S.C. (Columbia, S.C.) 29016 (29202) (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (803)735-4000 Securities registered pursuant to Section 12(b) of the Act: Name of each exchange Title of each class on which registered Common Stock, par value $.01 per share New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. The aggregate market value of the voting stock held by non-affiliates of the registrant was $784,457,736 at March 10, 1995 based on the closing market price of the Common Stock on such date, as reported by the New York Stock Exchange. The total number of shares of the registrant's Common Stock, $.01 per share par value, outstanding at March 10, 1995 was 19,362,984. DOCUMENTS INCORPORATED BY REFERENCE Specified sections of the registrants 1995 Proxy Statement in connection with its 1995 Annual Meeting of Stockholders are incorporated by reference in Part III hereof. Item 4 of Registrant's Report on Form 8-K, dated August 17, 1993, is incorporated by reference in Part III hereof. 2 PART I Item 1. Business The Company Organization and General Development Policy Management Systems Corporation ("Company"), a leading provider of standardized insurance software systems and automation, administration and information services to the worldwide insurance industry, is a South Carolina corporation incorporated in 1980. Prior to 1985, the Company operated primarily as a provider of insurance software systems and related automation support services to the property and casualty insurance market in the United States. Since that time the Company has expanded geographically into Canada, Europe and Australia, as well as into the life and health insurance markets and the information services market. The Company has also further expanded its software product and services offerings through client/server computing, strategic alliances, outsourcing and acquisitions, thereby strengthening the Company's ability to serve the global insurance marketplace. Geographic Expansion The Company initially realized that developing international customers and marketplaces was essential in becoming a leading provider of insurance solutions and systems to the worldwide insurance industry. The Company opened its Canadian office in 1977, and since that time has expanded operations to include several European countries and the Pacific region. The Company currently has international customers in 29 different countries around the world (see Segment Information). The Company's acquisition of Vital Data, located in Bergen, Norway, in 1993 expanded its international growth in the Nordic countries. This acquisition provides the Company with an important outsourcing center as well as a development center for the Company's European life systems (see Acquisitions). The Company further strengthened its position in Europe and other foreign markets, with the acquisition of Creative Holdings Group, Limited ("Creative") in December 1994 (see Acquisitions). Creative provides software solutions and professional services to medium-sized general insurance companies, and is headquartered in the United Kingdom with offices in England, Australia and Southeast Asia. Client/Server Technology Prior to 1989 the Company offered insurance software systems to the property and casualty insurance industry, designed to run on traditional mainframe, midrange and personal computers. In 1987, the Company began development of an integrated relational database client/server solution for the insurance industry known as Series III. Using relational databases and cooperative processing between hardware platforms and allowing access to data from multiple sources through advanced networks, Series III provides a seamless flow of information between insurance agents, branch offices and the home office of insurance companies. With the completion of Release 7 in 1994, Series III, with the exception of workers' compensation insurance, is a comprehensive solution for all facets of the property and casualty insurance industry worldwide, and will also serve as the platform for certain life and health insurance industry solutions. The Company also continues to provide solutions to the insurance industry through its Series II products, an earlier generation of solutions which are traditional mainframe or personal computer products, and the POINT system, which is a midrange platform typically marketed to small-to medium-sized insurers. The Company's acquisition of CYBERTEK in August, 1993 (see Acquisitions) provided the Company with the CK/4 Enterprise Solution, a totally integrated solution for the life insurance industry. The Company is also currently integrating the CYBERTEK functionality into the development of an integrated client/server solution for the life insurance industry, known as CYBERLife. Strategic Alliances To expand its software product and services offerings, the Company has formed certain strategic alliances. For example, the Company's efforts on Series III development continue to be enhanced by a Development and Marketing Agreement between the Company and International Business Machines Corporation ("IBM"). The Company also 3 entered into a Value-Added Reseller agreement with IBM for the AS/400 business computer system in conjunction with the Company's mid-range POINT system. The Company also supports an open systems strategy, which allows the host-based components of Series III to be portable across other technology platforms. The Company's recently formed strategic alliance with AT&T Global Information Solutions ("AT&T Global") in 1994 resulted in the general availability of Series III technology for the full range of scalable UNIX-based platforms provided by AT&T Global (see Product Development). As part of the open systems initiative, the Company joined Oracle's Business Alliance Program and Sybase's Open Solutions Partners Program. As Value-Added Resellers for both Oracle and Sybase, the Company positioned itself for developing its solutions to the insurance industry based on customer demand. Outsourcing In 1987, the Company began to place more emphasis on outsourcing and facilities management services market for both the private and public sectors, and today provides a full range of outsourcing services. These services range from providing processing for highly regulated lines of business to furnishing complete processing capabilities for all of an insurer's business. The Company has also added complete systems management, systems maintenance, facilities management and processing. An important sector of the Company's outsourcing business is Total Policy Management ("TPM"). Unlike traditional outsourcing that focuses on information systems, TPM combines automation, information and policy processing to provide the highest level of outsourcing to insurance companies. The Company provides outsourcing services from data centers located in North America, Europe and Australia. Acquisitions During 1985, the Company initiated an expansion into the property and casualty information services business, to assist insurers in risk selection, pricing and claims adjusting. By 1988, through acquisitions of regional providers of these information services, the Company had developed a nationwide network to provide the full range of information services. These services were further expanded from 1990 through 1994, with the acquisition of companies that provide information services primarily related to the life and health insurance industries. Between 1986 and 1989, the Company, through business acquisitions, took initial steps towards becoming a major supplier of automation solutions for the life and health insurance markets. Since then, the Company has continued to expand its product and services offerings and in August 1993, acquired CYBERTEK Corporation ("CYBERTEK") of Dallas, Texas. CYBERTEK is a leading provider of information management systems and processing solutions designed to meet the needs of the life insurance and financial services industries. The Company is currently enhancing and integrating the business functions of CYBERTEK products with certain of the Company's Series III industry applications. In 1993 the Company acquired Vital Data in Bergen, Norway to expand the Company's international growth into the Scandinavian countries of Norway, Finland, Sweden, and Denmark. In 1994, the Company, through its subsidiary PMS Norden, began developing systems for individual life and group and life pensions, and began researching the integration of these systems with Series III, for the European market. To further strengthen its position in Europe and other foreign markets, the Company acquired Creative Holdings Group, Limited ("Creative") in December 1994. Creative, headquartered in the United Kingdom with offices in England, Australia, and Southeast Asia, provides services and products to medium-sized general insurance companies. This acquisition positions the Company to capitalize on business opportunities throughout Europe, the Pacific Rim, and Australia. Business Strategy The Company's business strategy is to offer value to customers by structuring long-term relationships and agreements that provide its customers with continuously updated solutions, while providing a high degree of recurring revenues to the Company. During the early stages of the Company's development, a major portion of the Company's revenues was derived from systems licensing activities (43.7% in 1985). As the Company has continued to enhance its position as a provider of a full range of business solutions to the worldwide insurance industry, the portion of the Company's revenues derived from systems licensing activities has declined, representing 18.1% of total revenues in 1994. The remainder of the Company's revenues are derived primarily from outsourcing, professional services and information services activities. As a result of this strategy, initial license charges, that portion of license charges from systems licensing activities which is generally recognized as revenue upon execution of a license obligation and delivery of the product, have declined, representing 7.7% of total revenues in 1994, compared to 16.4% in 1985. 4 Segment Information The Company operates in one business segment, the providing of computer software systems and automation and administration support and information services to the worldwide insurance industry. The majority of the Company's revenues are generated from products and services provided in the United States, although the Company does have customers in a total of 29 foreign countries. The following table illustrates the relative percentages of total revenue represented by the Company's products and services in the United States and foreign countries. Percent of Revenue Year ended December 31, 1994 1993 1992 United States 84.8% 87.1% 84.5% Canada 4.1% 4.3% 3.5% Europe 6.7% 5.5% 8.3% Asia 4.4% 3.1% 3.7% Software Products The Company offers over 137 business solutions, which include more than 90 application software systems, designed to meet the needs of the property and casualty, life and health insurance markets. The Company's primary software systems currently run on mid- range and large scale IBM computers or IBM compatible equipment utilizing most IBM operating systems. In addition, a number of systems run on intelligent workstations. The Company also supports an open systems strategy, which provides for the host- based software components to be converted to certain Unix platforms, allowing customers the capability of adding cost- effective increments of processing power (see Product Development). The Company's software products automate most insurance processing functions, including various underwriting, claims, accounting, financial and regulatory reporting and cash management functions. The systems have been designed to permit ease of use, providing flexibility in adapting them to a particular customer's requirements and modifying them as business conditions change. The systems are modular in structure and facilitate the application of updates and enhancements, as well as the interfacing and integration to different systems. Most of the systems will operate on either a stand-alone basis or in conjunction with each other. Series III client/server technologies serve as a platform for the Company's systems for the property and casualty, life and health insurance markets. A primary objective of Series III is the full integration of the information and data gathering, processing, underwriting, claims handling and reporting processes for providers of insurance, creating a cooperative processing environment. In this cooperative processing environment, insurance professionals, using advanced intelligent workstations, can process multiple tasks concurrently with minimal clerical support and data entry. The foundation of Series III is the Company's Integrated Application Platform ("IAP"), more fully described below. Series III uses advanced and emerging technologies such as relational databases, graphical user interfaces and imaging. Series III technologies provide for system upgrades, additions and interfaces to be implemented more quickly and at reduced costs, with minimum disruption to ongoing operations. The Company obtains from third parties licenses for a wide range of software products and services which are used in varying degrees to develop and enhance the Company's products and in performing services for its customers. Such products range from mainframe operating systems to graphical user interfaces. Although such products licensed from third parties are important to the products and services offered by the Company, there is generally no single product licensed from a third party that, if discontinued, would significantly impact the Company's development of its products and performance of its services. Insurance Industry Software Products Billing and Collection BILLING AND COLLECTION MANAGEMENT SYSTEM ("BCMS") - An on- line system that automates management of billing and collections for single, consolidated, third party, agency, and account current disciplines. Personal and commercial lines are supported and may be collected and paid through on-line cash entry, lockbox, optical character readers ("OCR"), or electronic funds transfer ("EFT") methods. The system features user defined pay plans, finance and service charges and delinquency plans and supports payroll deduction plans. 5 BILLING AND COLLECTION WORKSTATION ("BCWS") - Client/server solution that automates the management of billing and collections for property and casualty, individual life and health, and group life and health lines of business. Multiple billing disciplines (including single policy, account bill, third party, agency) and collection methods (including cash entry, lockbox, OCR, EFT, and credit card) are designed to offer enhanced flexibility to the user. Client CLIENT INFORMATION SYSTEM ("CIS") - DB/2-based mainframe system with a CICS front-end which serves as a common repository of information relating to an insurance company's clients and provides an index to other corporate data. CIS bridges computer systems, regardless of the software product and vendor, and displays various business relationships that exist between the client and the insurance company. CLIENT INFORMATION WORKSTATION ("CIWS") - Client/server solution that automates the management of information about a person, company, prospect or provider who has a relationship with an insurance company. Financial FINANCIAL WORKSTATION ("FWS") - Client/server solution that provides financial balancing and summarization for general ledger interaction. FINANCIAL MANAGEMENT SYSTEM ("FMS") - VSAM-based on- line, real time integrated general ledger solution that allows for the allocation of expenses, budgeting, reporting, transaction balancing, and file updating. Management Information MANAGEMENT DECISION SUPPORT ("MDS") - Workstation tool that provides insurance professionals with the capability to design and run queries against information contained in relational databases and allows on-line access to current and historical versions of various standard reports. Reinsurance REINSURANCE MANAGEMENT SYSTEM ("RMS") - Client/server solution that provides data capture of reinsurance rules that are used to generate and manage cessions and retrocessions to provide an accurate analysis of reinsurance placement for premiums and losses. General Office WORK IN PROCESS ("WIP") - Client/server solution that facilitates the management, including tracking, assigning, reassigning and controlling, of various tasks generated in an insurance company environment. Architecture INTEGRATED APPLICATION PLATFORM ("IAP") - A technical platform which, using client/server technology, provides the capability to develop applications and link software systems, whether they are those of the Company or another party. Includes data models, process models and other Series III architecture foundations. Property & Casualty Software Products Underwriting And Policy Administration POLICY MANAGEMENT SYSTEM ("PMS") - PMS, the Company's most comprehensive and widely used mainframe system, performs the functions essential to all phases of the management of property and casualty insurance policies. This system is designed to reduce paper work dependency, facilitate rapid access to information and improve service. Principal automated functions performed by PMS are policy rating and premium calculation, policy printing, renewal and endorsement generation and certain reinsurance processing. UNDERWRITING WORKSTATION ("UWS") - Client/server solution that stores and manages policy information in a central location to improve the accuracy and consistency of underwriting decisions. Automates rate, quote, and policy issuance, eliminating the need for manual intervention. "Rating Processor- and "Underwriting Decision Support- ("UDS") are subcomponents of Underwriting Workstation that may be licensed separately. MICRO MAINFRAME SYSTEM ("MMS") - An intelligent workstation based system designed to meet the policy processing and rating needs of property and casualty insurance companies. MMS emulates mainframe functions on a workstation allowing the maintenance of software rating applications that run in either a mainframe or workstation environment. 6 Claims CLAIMS HANDLING SYSTEM ("CHS") - An intelligent workstation based system which automates most claims handling related functions of property and casualty insurance companies, including claims payments, and facilitates the uploading and downloading of claims information between host and remote computers. CLAIMS WORKSTATION ("CWS") - Client/server solution that automates the claims handling processes, as well as providing access to the various claims functions and information in a distributed environment. Management Information And Reinsurance INSURANCE MANAGEMENT INFORMATION SYSTEM ("IMIS") - A management information and reporting system that provides premium, loss experience, reinsurance and actuarial reporting to satisfy insurance company management and statutory reporting requirements for property and casualty insurance companies. MANAGEMENT INFORMATION SYSTEMS ("MIS") - Client/server system that provides data generation and manipulation capabilities to fulfill the management, annual statement, actuarial, bureau, and other reporting requirements of a broad range of insurance companies. Midrange Platform POINT - An integrated midrange property and casualty processing system designed to run on IBM's AS/400 computer. Provides policy, claims, financial and reinsurance management, coupled with a relational database for general insurance companies based in the Americas. ALL LINES RATING - A midrange solution that automates rate, quote, premium generation and policy issuance for personal and commercial lines for POINT. Supports new business, endorsements and renewals. INSURE/90 - A fully integrated, on-line system designed to run on IBM's AS/400 platform. Provides comprehensive functions for the back office administration and management needs for European, Canadian and Pacific Rim general insurance companies of all sizes. Sales And Marketing ADVANCED COMMUNICATIONS ACCESS ("ACA") - A bridge between application systems that interfaces IBM mainframe- based company systems with mini- and micro-based systems. ACA provides communications, data translation, and routing capabilities, and supports ACORD and SCIO standards for several lines of business. Life Software Products CK4/VS - An advanced administration system that provides real- time processing for advanced or traditional life, annuity and health insurance products. CK4/VS' exclusive Product Line Architecture allows the user to define unique, competitive products without costly modifications. CK4/VS offers fast product introduction, increased productivity and strong agent and policyholder service because of its real-time processing and communication structure. CK4 WORKSTATION ADVISOR - Allows the Personal Computer to be utilized to provide an intelligent administrative workstation for mainframe and client/server based applications. A scripting facility allows business processes to be re-engineered to improve productivity and enhance customer service. SALESPRO - An integrated sales illustration system used by agents, which produces advanced sales illustrations for products like universal life, variable universal life, interest sensitive life, whole life and annuities. Options for split dollar, comparisons, executive bonus plans, and deferred compensation are also available. NEW BUSINESS EXPEDITOR - Integrates several existing systems to automate the processing of a new policy application, including the initial sales proposal, policy submission, underwriting, information gathering, and final policy issuance. New Business Expeditor integrates with CK4/VS and other individual life insurance administrative systems. CK4 UNDERWRITING ADVISOR - Uses the COGENSYS Judgment Processor combined with Auto/Issue and an application entry component to automate the underwriting process. CK4 INFORMATION EXPEDITOR - Uses electronic data interchange to manage the information coming into the home office from third party information providers. Reports from information providers such as blood test results and inspection reports are receipted and matched with the application file electronically. COGENSYS JUDGMENT PROCESSOR - A software system designed to emulate the decision-making logic of an effective human expert in a variety of business application areas, including life insurance and property and casualty underwriting. 7 COGENSYS INFORMATION MANAGER - A front-end system with the ability to create and manipulate electronic versions of forms which are used in conjunction with Judgment Processor. The system is flexible and multilingual and provides an automatic interface between spreadsheets and existing microcomputer and mainframe databases within a customer's company. COGENSYS APPLICATION MANAGER - A scheduling and tracking system that manages the activities of the COGENSYS Judgment Processor and Information Manager. It integrates the entire COGENSYS Judgment software line of products and provides query and management reports of the entire process. PRIVATE LIFE INSURANCE SYSTEM ("PLIS") - European automatic user- controlled computer system for processing of individual life insurance policies which covers all functions in the production of individual life insurance and pension plans including: signing of new policies, policy endorsements, reimbursements, premium payments, simulation and statistics and case processing. BELIV - European application for administration of life and pension insurance. Beliv provides all functionality from quoting, administration of contract and employee information, disbursements and termination of the contract. The Beliv application is modular and integrates with other Series III systems, as well as non-Series III systems. Health Software Products HEALTH ENTERPRISE SOLUTION ("HES") - A comprehensive series of systems designed for the administration and management of most indemnity and managed care health products. Functions supported include point of service, capitation and a full array of other managed care requirements. HES includes ADMIN and CAPS (as described below) as sub-systems. CLAIMS ADMINISTRATION AND PAYMENT SYSTEM ("CAPS") - A claims administration and payment system with advanced capabilities supporting the cost management and extensive data collection needs of most health insurers. CLAIMS ADMINISTRATION SYSTEM ("CAS II") - An on-line immediate update claims system that supports cost management programs, such as Preferred Provider Organizations, precertifications and second surgical opinions for medium-sized insurance companies or self- administered clients. GROUP ADMINISTRATION AND BILLING SYSTEM ("ADMIN") - A group health insurance billing and administration system which automates and integrates membership, premium calculation, billing and collection, receivables, arrears and information management. PROVIDER INFORMATION MANAGEMENT SYSTEM ("PIMS") - A relational database provider information solution that retains information on demographics and pricing solutions in order to administer HMO and managed care business requirements. Product Support and Services Most customers licensing the Company's software systems pay a monthly license fee which entitles the customer to MESA (Maintenance, Enhancements and Services Availability). Under the maintenance provisions of MESA the Company provides telephone support and error correction to current base versions of licensed systems. The enhancement provisions of MESA provide any additions or modifications to the licensed systems, if and when they become generally available as a result of the Company's continuing research and development efforts. Services availability allows customers access to professional services, other than maintenance and enhancements, which are provided under separate arrangements during the MESA term. The Company offers professional services, which include systems implementation, systems migration and integration assistance, consulting and educational services. These services are available under services agreements and are charged for separately. These services are generally provided under time and material contracts and in some circumstances under fixed price arrangements. Additionally, the Company offers outsourcing and information services ranging from making available software licensed from the Company on a remote processing basis from the Company's data centers to automated information services through the Company's North America telecommunications network using the Company's database products. Outsourcing services are typically provided under contracts having terms from three to ten years. Professional Services BUSINESS NEEDS ANALYSIS - Maps a customer's strategic plan in conjunction with the rollout of future Series III releases and defines the sequence, time frame, and effort of tactical projects necessary to meet that strategy. 8 CONSULTING SERVICES - Experienced personnel are available for consultation in the areas of insurance and data processing. Consulting services can range from project management to programming. EDUCATION SERVICES - Offers a comprehensive selection of hands-on classes to familiarize customers with the use of systems. Classes can be taught at the customer's site or at the Company's home office. Education Services also provides a Resource, Evaluation, and Planning Service to help customers identify their training needs, as well as Series III University enrollment and curriculum. IMPLEMENTATION SUPPORT - The Company's project teams provide the customer their expertise in planning, customization, modification, installation and testing. Packages are available for all of the Company's systems. Outsourcing Services The Company offers comprehensive outsourcing services from its data centers located in North America, Europe and Australia. These services range from providing processing capabilities for highly regulated lines of business such as Massachusetts automobile and automobile assigned risk plans to providing complete processing capabilities for all or most of a customer's business by making available software systems licensed from the Company on a remote basis; to assuming complete systems management, processing and administration support responsibilities for a customer, including complete policyholder services and claims support. Information Services The Company offers a wide range of information services which are packaged to facilitate efficient review of underwriting risks and may be ordered and received on an automated basis through the Company's nationwide telecommunications network. These information services, which are designed to assist insurance professionals in making better decisions about risk selection, pricing and claims settlement, currently include motor vehicle reports (driving record), credit reports and histories, property inspection and valuation reports, property claims estimating, premium audits, physician reports and medical histories, as well as undisclosed driver information, driver mileage verification and claims histories provided through the Company's database services. Product Development Historically, the computer software and services industry has experienced rapid technological changes in hardware and software. Additionally, the insurance industry is constantly subject to regulatory changes and new requirements. This combination of change requires the Company to develop new products and enhance its existing products to constantly meet the automation needs of the worldwide insurance industry. An example of the Company's continuing product development effort is the Company's new generation of systems; Series III for property and casualty and CYBERLife for the financial services industry (see Software Products above). Although development efforts for the full release of Series III for the property and casualty insurance industry will continue, major components of Series III have been delivered since development began in 1987. With the completion of Release 7 in 1994, Series III, with the exception of worker's compensation insurance, offers a comprehensive solution to the property and casualty industry worldwide. CYBERLife represents a significant investment to rearchitect the existing suite of CYBERTEK enterprise solutions into a true client/server environment. CYBERLife will offer a completely integrated solution to the financial services industry with releases beginning in 1995. While the Company intends to continue to develop applications for IBM architecture platforms, it also supports open systems. This open systems approach, which allows the host-based components to be converted to various platforms, will allow separate software products to be integrated with one another, as well as with the customer's existing and future systems, whether provided by the Company or other vendors. The first agreement to support open systems development is with NCR Corporation, an AT&T subsidiary, now known as AT&T Global Information Solutions ("AT&T Global"). The Company and AT&T Global are jointly marketing the Company's Series III systems worldwide to insurance companies implementing AT&T Global's UNIX- based solutions. AT&T Global has provided a full range of scalable platforms to the Company and in 1994 the Company successfully ported the Series III host-based components to run on AT&T's 3555, a symmetric multiprocessor system. In addition, AT&T Global has made a commitment to support the marketing of the Series III software and to participate in the funding of the conversion of the Series III host-based software to AT&T Global's UNIX-based platforms. The Company is also in the process of re-engineering its POINT system, a midrange solution designed for use by mid-sized property and casualty insurance companies, to make it portable across different hardware platforms. The POINT Open system, with this open systems direction, will offer insurance companies increased flexibility in adding functionality and processing power. 9 In an effort to maintain and strengthen its competitive position, the Company expends substantial amounts on internal product development. Expenditures for internal product development, which were capitalized, were $30.7, $24.7, and $24.3 million in 1994, 1993, and 1992, respectively, representing 6.2%, 5.5%, and 5.0%, respectively, of total revenues. In addition to its continuing development efforts, the Company, in the past several years, has expended significant amounts on business and software product acquisitions in an effort to expand its product and services offerings and its presence in the marketplace. The Company acquired software products with a cost basis of $2.0, $25.1, and $17.7 million in 1994, 1993, and 1992, respectively, representing .4%, 5.5%, and 3.6%, respectively, of total revenues. The Company intends to continue to expand its product and services offerings through internal development and acquisitions. Marketing and Customers The Company markets its products and services to several thousand property and casualty insurance companies, life insurance companies, health insurance organizations and independent agents and adjusters. In addition, the Company offers its software products and automation and administration support services in 37 foreign countries. At December 31, 1994, the Company was providing its products and services to more than 8,700 insurance companies, agents and adjusters. No one customer accounted for more than 10% of revenues during the year ended December 31, 1994. The Company markets its products and services through a staff of approximately 200 employees, including salesmen and marketing support personnel, most of whom are specialists in the insurance industry and data processing. The Company's marketing force works extensively with each prospective customer, analyzing its specific requirements. Consequently, the marketing process may extend over several months for a prospective customer seeking a major automation or information solution. In addition to its own software products, the Company markets certain third party software products to its customers. Typically, these products are designed to perform noninsurance functions or to improve the control and productivity of computer resources. Licenses and Product Protection The Company's revenues are generated primarily by licensing to customers standardized insurance software systems and providing outsourcing, professional services and information services to the worldwide insurance industry. Software systems are licensed under the terms of substantially standard nonexclusive and nontransferable license agreements, which generally have a noncancelable minimum term of six years and provide for an initial license charge and a monthly license charge. The initial license charge grants a right to use the software system available at the time the license is signed. The monthly license charge, which covers the right to use during the term of the agreement, also provides access to Maintenance, Enhancements and Services Availability ("MESA") (See description under Product Support and Services). The Company relies upon contract, intellectual property, copyright and other bodies of law to protect its products as trade secrets and confidential proprietary information. The Company's agreements with its customers and prospective customers prohibit disclosure of the Company's trade secret and proprietary information to third parties without the consent of the Company and generally restrict their use of the Company's products to only their operations. The Company also informs its employees of the proprietary nature of its products and obtains from them an agreement not to disclose trade secrets and proprietary information. Notwithstanding those restrictions, it may be possible for competitors of the Company to obtain unauthorized access to the Company's trade secrets and proprietary information. The Company also has registered service marks or pending applications for registration for many of its software products. Competition The computer software and services industry is highly competitive. Based upon its knowledge of the industry, the Company believes it is a leading provider of comprehensive insurance software systems and related outsourcing, professional services and information services to the worldwide insurance industry. Very large insurers, which internally develop systems similar to those of the Company, along with their affiliates, may not become major customers of the Company for software. There are also a number of independent companies who offer software systems which perform certain, but not all of the functions performed by the Company's systems. There are a number of larger companies, including computer manufacturers, computer service and software companies and insurance companies, that have greater financial resources than the Company and the technological abili 10 ty to develop software products similar to those offered by the Company. There are also a number of companies that provide information services similar to those provided by the Company to the insurance industry. These companies present a significant competitive challenge to the Company's information services business. The Company competes on the basis of its service, price, system functionality and technological advances. However, the Company believes the most important considerations for potential consumers of its products and services are product capability, ease of installation and use, reliability and quality of technical support, documentation and training, integration of the products and services capabilities and the experience and financial resources of the Company. Employees At December 31, 1994, the Company had 4,340 full-time employees and 4,678 total employees located in offices worldwide. Item 2. Properties The Company owns its 700,000 square foot headquarters complex located on 145 acres in Columbia, South Carolina. The Company leases space at 37 various locations domestically for its regional and branch offices throughout the United States. Internationally, the Company has 14 locations in 7 countries throughout Canada, Europe and the Pacific Rim. The Company, through its data centers located in North America, Europe and Australia, utilizes 16 mid-range and mainframe computers. All computers are owned or held under long-term leases. In total, these computers have 7,464 megabytes of memory and are capable of processing approximately 772.2 million instructions per second. The Company is currently utilizing 70% to 90% of this capacity. Item 3. Legal Proceedings As previously disclosed, the Company did not meet its earnings plan for the first quarter of 1993, due principally to the deterioration in the Company's health insurance systems business. Following this announcement, the Company's stock price dropped by over 40% and, within 24 hours, litigation was commenced in the United States District Court for the District of South Carolina against the Company and certain of its present and former officers and directors in the form of a class action on behalf of purchasers of the Company's common stock between March 18, 1992, and ultimately, July 8, 1993. The lawsuit alleged that, among other things, the Company had failed to prepare its financial statements in accordance with generally accepted accounting principles and omitted to disclose certain information in violation of federal securities laws. Partly in response to these allegations, the Company conducted its own internal review of its accounting practices and financial statements for the years 1990 through 1993. The Company engaged new independent accountants to review its internal controls and to conduct a special audit of the Company's financial statements covering the year 1992 and the first six months of 1993. The special audit and detailed internal review required several adjustments to the Company's previously reported financial statements. These adjustments are reported in Item 6 of Part II and Note 2 of Notes to Consolidated Financial Statements in the Company's Annual Report on Form 10-K/A for the year ended December 31, 1993, and resulted in an increase in earnings per share for the year 1992 of 10 cents per share and a $5.1 million increase in retained earnings as of December 31, 1992, as compared to prior publicly reported results. There was no change in annual earnings per share for 1990 or 1991. The Company implemented new control procedures recommended as part of the controls review and expanded its management team. In December 1994, the Company reached an agreement, subject to court approval, to settle the shareholder class action. The settlement of $31 million will be paid by the Company's Directors' and Officers' Liability Insurance Carrier, the Company's former accountants and the Company. The Company's portion of the settlement and associated litigation costs resulted in a special one-time charge of $34.2 million ($21.3 million after tax) which has been recognized as an expense in the accompanying Consolidated Statement of Operations for the year ended December 31, 1994. This represents the Company's portion of the total settlement, plus the Company's litigation costs of $18.1 million ($11.2 million after tax), less the recovery from the insurance company. In June 1993, the Securities and Exchange Commission ("SEC") commenced a formal investigation into possible violations of the Federal securities laws in connection with the Company's public reports and financial statements, as 11 well as trading in the Company's securities. The SEC has issued a formal order of investigation which provides the SEC staff with the power to subpoena documents and to compel testimony in connection with their investigation. The United States Attorney for the District of South Carolina also is conducting an investigation into certain of these matters. The Company is cooperating with these investigations. In addition to the litigation described above, the Company is presently involved in litigation arising out of the Company's change in the direction of its future life software systems development following the acquisition of CYBERTEK and an early version of its Series III software. There are also various other litigation proceedings and claims arising in the ordinary course of business. The Company believes it has meritorious defenses and is vigorously defending these matters. While the resolution of these matters could have a material adverse effect on the results of operations in future periods, the Company does not expect these matters to have a material adverse effect on its consolidated financial position. The Company, however, is unable to predict the ultimate outcome or the potential financial impact of these matters. Item 4. Submission of Matters to a Vote of Security Holders At the Company's Annual Meeting of Stockholders, held October 13, 1994, the Company's stockholders approved the election of three Directors, Roy L. Faulks (17,477,827 votes for and 172,435 abstentions), Frederick B. Karl (17,474,328 votes for and 175,934 abstentions) and Richard G. Trub (17,470,026 votes for and 180,236 abstentions), to serve a term of three years and one Director, Steven A. Denning, to serve a term of two years (17,476,983 votes for and 173,279 abstentions), approved the ratification of the selection of independent auditors (17,555,619 votes for, 28,558 against and 66,085 abstentions) and approved a proposal to amend the Company's Articles of Incorporation to remove the mandatory retirement age for members of the Board of Directors (16,359,664 votes for, 307,261 votes against and 983,337 abstentions). On the matters presented for shareholder vote, there were no broker non-votes. 12 Executive Officers of the Registrant Name Age Position G. Larry Wilson 48 Chairman of the Board, President and Chief Executive Officer David T. Bailey 48 Executive Vice President Charles E. Callahan 46 Executive Vice President Donald A. Coggiola 55 Executive Vice President Robert L. Gresham 52 Executive Vice President and Treasurer Stephen G. Morrison 45 Executive Vice President, Secretary and General Counsel Timothy V. Williams 45 Executive Vice President and Chief Financial Officer James P. Brown 48 Senior Vice President G. Larry Wilson - Chairman of the Board (since 1985), President and Chief Executive Officer of the Company (since 1980) and his current term as Director will expire in 1995; Director of LEGENT Corporation, Vienna, Virginia. Employed by the Company since its inception. David T. Bailey - Executive Vice President of the Company since 1986. Responsible for the Property and Casualty Insurance Group. Employed by the Company since 1981. Charles E. Callahan - Executive Vice President of the Company since 1989. Responsible for the Life, Health and Information Services Group. Employed by the Company since 1983. Donald A. Coggiola - Executive Vice President of the Company since 1986. Responsible for the Industry Markets Group. Employed by the Company since 1979. Robert L. Gresham - Executive Vice President of the Company since 1986. Responsible for the Corporate Services Group. Employed by the Company since 1978. Stephen G. Morrison - Executive Vice President, Secretary and General Counsel of the Company since January 1994. Responsible for the administration of the legal affairs of the Company. Employed by the Company since January 1994. Prior to joining the Company, Mr. Morrison was engaged full time in the practice of law as Senior Partner with Nelson, Mullins, Riley & Scarborough in Columbia, South Carolina. In that capacity, Mr. Morrison served as the Company's chief outside litigation counsel for matters other than those described in Note 8 to the Financial Statements. Mr. Morrison will continue his affiliation with Nelson, Mullins, Riley & Scarborough and continues to perform certain services in that capacity on a declining basis. Timothy V. Williams - Executive Vice President and Chief Financial Officer of the Company since February 1994. Responsible for the Financial Services Group. Employed by the Company since February 1994. Prior thereto, Mr. Williams served in senior management capacities with Holiday Inn Worldwide, based in Atlanta, Georgia, most recently as Executive Vice President of Corporate Services and Chief Financial Officer. James P. Brown - Senior Vice President of the Company since 1992. Responsible for the Total Policy Management Group since February 1994. Employed by the Company since 1982. 13 PART II Item 5. Market for the Registrant's Common Equity and Related Stockholder Matters The Company's common stock is traded on the New York Stock Exchange, symbol PMS. The Company has never paid or declared a cash dividend on its common stock. The following table sets forth for the calendar periods indicated the high and low market prices for the Company's common stock. 1994 High Low First Quarter...... $39 3/4 $28 3/4 Second Quarter..... 35 1/8 25 3/4 Third Quarter...... 41 1/2 32 1/4 Fourth Quarter..... 47 3/4 37 1/4 1993 High Low First Quarter...... $87 1/4 $74 1/2 Second Quarter..... 86 1/4 32 7/8 Third Quarter...... 36 3/4 21 5/8 Fourth Quarter..... 31 3/8 22 1/4 Title of Class Common Stock, $.01 par value Number of Record Holders as of March 10, 1995 1,619 14 Item 6. Selected Consolidated Financial Data
(Unaudited) (Unaudited) Results of Operations 1994 1993 1992 1991 1990 (In Thousands, Except Per Share Data) Revenues......................... $492,706 $453,099 $489,261 $411,156 $341,692 Operating income (loss).......... (19,745) (77,053) 78,971 63,659 51,207 Other income and expenses, net... 1,256 10,656 11,792 9,117 4,222 Income (loss) before income taxes (benefit)................ (18,489) (66,397) 90,763 72,776 55,429 Net income (loss)................ $ (9,658) $(56,134) $ 61,522 $ 42,596 $ 37,166 Net income (loss) per share...... $ (.46) $ (2.46) $ 2.65 $ 2.21 $ 1.92 Fully diluted net income per share............... - - - $ 2.14 $ 1.80 Financial Condition Cash and equivalents, marketable securities and investments..... $ 34,304 $156,772 $238,521 $197,414 $152,994 Current assets................... 167,725 287,737 343,913 299,750 246,461 Current liabilities.............. 76,856 80,981 57,226 67,505 46,363 Working capital.................. 90,869 206,756 286,687 232,245 200,098 Total assets..................... 524,031 659,803 706,942 632,692 529,249 Long-term debt (excludes current portion)............... 4,162 5,655 6,001 5,976 102,633 Total liabilities................ 147,109 182,831 127,866 132,813 201,841 Stockholders' equity............. 376,922 476,972 579,076 499,879 327,408 The above should be read in conjunction with the Consolidated Financial Statements, Notes thereto and Management's Discussion and Analysis of Financial Condition and Results of Operations appearing in this Annual Report. The results of operations in 1994 and 1993 reflect special charges of $71.9 million (after taxes $44.2 million, or $2.27 per share) and $98.8 million (after taxes $76.2 million, or $3.29 per share), respectively. Earnings per share, before special charges, were $1.65 and $.83 for 1994 and 1993, respectively. See Quarterly Consolidated Results of Operations on page 45 and Note 12 of Notes to Consolidated Financial Statements on page 42.
15 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations Results of Operations Set forth below are certain operating items expressed as a percentage of revenues and the percent increase (decrease) for those items between the periods presented:
Percent Increase (Decrease) Percentage of Revenue 1994 1993 Year Ended December 31, vs vs 1994 1993 1992 1993 1992 Revenues: Licensing................... 18.1% 16.5% 14.9% 19.3% 2.3% Services.................... 81.9 83.5 85.1 6.7 (9.1) 100.0 100.0 100.0 8.7 (7.4) Costs and Expenses: Employee compensation and benefits.............. 35.5 37.0 34.4 4.3 (.3) Computer and communications expenses.................. 5.2 4.9 4.3 13.3 6.1 Information services and data acquisition costs.... 26.9 28.8 19.0 1.7 40.3 Impairment and restructuring charges, net.............. 6.3 17.8 - (61.9) - Purchased research and development............... .5 - - - - Litigation settlement and expense, net.............. 6.9 - - - - Depreciation and amortization of property, equipment and intangibles............... 11.6 13.1 10.8 (3.3) 12.0 Other operating costs and expenses.................. 11.1 15.4 15.4 (21.3) (7.3) 104.0 117.0 83.9 (3.3) 29.2 Operating income (loss)....... (4.0) (17.0) 16.1 74.4 (197.6) Other income and expenses, net............... .2 2.3 2.4 (88.2) (9.6) Income (loss) before income taxes (benefit)............. (3.8) (14.7) 18.5 72.2 (173.2) Income taxes (benefit)........ (1.8) (2.3) 6.0 (14.0) 135.1 Net income (loss)............. (2.0)% (12.4)% 12.5% 82.8 (191.2)
The Company's revenues are generated principally by licensing to customers standardized insurance software systems and providing automation and administrative support and information services to the worldwide insurance industry. Licensing revenues are provided for under the terms of nonexclusive and nontransferable license agreements, which generally have a noncancelable minimum term of six years and provide for an initial license charge and a monthly license charge. Services revenues are derived from professional support services, which include implementation and integration assistance, consulting and education services, information and outsourcing services ranging from making available software licensed from the Company on a remote processing basis 16 from the Company's data centers, to complete systems management, processing, administration support and automated information services through the Company's nationwide telecommuni- cations network using the Company's database products. Revenues Licensing 1994 Change 1993 Change 1992 (Dollars In Millions) Initial charges.... $38.1 43.8% $26.5 (3.6)% $27.5 Monthly charges.... 51.0 5.8% 48.2 5.9 % 45.5 $89.1 19.3% $74.7 2.3 % $73.0 Percentage of revenues......... 18.1% 16.5% 14.9% Initial license revenues for 1994 increased $11.6 million (43.8%) compared to 1993. The increase is principally related to new systems licensed by life insurers ($10.4 million) and to an expanded license agreement with a large Blue Cross Blue Shield organization and other licensing activities in the health insurance systems business ($6.5 million). Increased system licensing in the life insurance market reflects growing customer interest in the Company's CK/4 Enterprise and impending release of CYBERLife software system solutions. These system solutions incorporate and capitalize on the capabilities of software products acquired in the acquisition of CYBERTEK Corporation in August 1993 and components of the Company's Series III technology. The Company does not expect to see recurring transactions such as the large Blue Cross Blue Shield license expansion ($5.9 million) in the near term as health insurers, for the most part, are still reluctant to make major systems decisions. The increase in initial license revenues, experienced by the life and health insurance systems businesses, was partially offset by a reduction in system licensing revenues from property and casualty insurers. Although down $5.3 million (20.1%) for the year, property and casualty initial licensing revenues increased $7.4 million (135.3%) for the combined third and fourth quarters of 1994, compared to the corresponding period in 1993. This increase reflects growing customer acceptance of the Company's integrated client/server technology available in Series III and the Company's POINT system, which is typically marketed to small- to medium-sized insurers. Larger insurers also licensed POINT for their specialized niche markets and subsidiary companies. Initial license revenues for 1993 decreased $1.0 million (3.6%) compared to 1992. This decrease was due principally to a decrease in both the life ($5.3 million) and health ($5.0 million) insurance systems businesses. The decrease in licensing revenues attributable to the life business arose from the Company's decision to develop new releases of certain of its life systems based on the business functions of CYBERTEK software rather than to continue licensing the Company's existing life products. The Company's development work on new releases began in September 1993 and the Company began making new releases of its CK/4 Enterprise systems generally available in the second quarter of 1994. The Company believes the decline in licensing revenues attributable to the health business was directly related to the uncertainty created by the national debate over proposals to restructure the country's healthcare system and the unwillingness of insurers to make commitments for any significant new enterprise-wide systems, while the move from indemnity to managed care products is rapidly evolving. These decreases were partially offset by an increase in initial license revenues related to the property and casualty insurance business of $9.3 million. A significant portion of property and casualty licensing activity occurred during the first half of 1993. Subsequent to April 1993, the Company believes the property and casualty licensing activity was negatively affected by the Company's special audit and related activities, which were not concluded until February 1994. Subsequent to April 1994, when the Company announced its third and fourth quarter and annual 1993 operating results, property and casualty licensing revenues began to reflect a more traditional level of activity. Monthly license revenues for 1994 increased $2.8 million (5.8%) compared to 1993. This increase is principally related to an increase attributable to licenses acquired as part of the acquisition of CYBERTEK Corporation in August 1993 and to other new licensing activities in both the domestic and international life insurance markets. This increase was partially offset by a $1.6 million decline in other licensing activity, principally in the health insurance systems business. 17 Monthly license revenues for 1993 increased $2.7 million (5.9%) compared to 1992. This increase is principally related to an increase of $2.1 million attributable to licenses acquired as part of the acquisition of CYBERTEK Corporation and to $.6 million related to the health insurance systems business. Monthly license revenues related to property and casualty business remained relatively unchanged due principally to the decline in licensing activity during the second half of 1993, as stated above. Services 1994 Change 1993 Change 1992 (Dollars In Millions) Professional and outsourcing...... $208.6 13.7 % $183.5 (28.6)% $256.9 Information........ 193.0 .7 % 191.7 23.8 % 154.8 Other.............. 2.0 (37.5)% 3.2 (30.4)% 4.6 $403.6 19.3 % $378.4 (9.1)% $416.3 Percentage of revenues......... 81.9% 83.5% 85.1% Professional and outsourcing services revenues for 1994 increased $25.1 million (13.7%) compared to 1993. This increase was principally related to additional services from existing and new contracts with property and casualty insurance companies and residual markets of $25.9 million for total policy management outsourcing services, an increase of $10.2 million in services arising out of the acquisition of CYBERTEK Corporation in August 1993 and $13.8 million of additional services from the Company's European life insurance business, principally related to new customers and the acquisition of a data center, including its workforce, in Bergen, Norway, in December 1993. These increases were partially offset by the wind-down of the New Jersey Market Transition Facility (MTF) project, where revenues from this property and casualty business decreased from $19.7 million in 1993 to $3.4 million in 1994 and to a decrease of $6.7 million in the Company's health insurance systems business. As a result of an increased role in servicing additional new contracts with insurance companies and residual markets, the Company started to replace revenues lost from the MTF, during 1994. The increase in new outsourcing services in Europe is principally the result of signing one of the largest outsourcing agreements in the Company's history in December 1993. Professional and outsourcing services revenues for 1993 decreased $73.4 million (28.6%) compared to 1992. The decrease was principally related to a decline in services provided by the Company's health insurance systems business and to the wind-down of the MTF project. Prior to the wind-down of the MTF, annual MTF revenues in 1992 were $68.4 million. The Company believes the decline in health revenues was directly related to the significant restructuring proposals discussed above. For a more detailed discussion of the effects of healthcare reform, see Costs and Expenses below. Information services revenues for 1994 increased $1.3 million (.7%) compared to 1993. This increase is principally related to $2.5 million of life information services (principally attending physician statements and personal medical history interviews), which was partially offset by a reduction in revenues associated with the Company's property and casualty risk information services business. Information services revenues for 1993 increased $36.9 million (23.8%) compared to 1992. This increase is principally related to $35.6 million of new services provided to the independent agency market and new customers, and to $8.2 million of life information services (principally attending physician statements and personal medical history interviews). These increases were partially offset by a $6.9 million reduction in revenues associated with the Company's domestic property and casualty risk information services business. The Company believes that decreases associated with the Company's domestic property and casualty automobile and risk information services business, described above, relate principally to significant changes in the property and casualty insurance industry. As a result of the catastrophic losses arising from several natural disasters in 1992 and 1993, insurers have experienced significant underwriting margin erosion. In some cases, insurance companies were forced to discontinue writing business in certain high-risk areas and in general have reduced new business activity. Consequently, the demand for information services has declined, intensifying competition 18 among information providers and placing downward pressure on price. Although faced with lower volumes and reductions in its price structure, the Company was able to compete, through its national information gathering network, by delivering information electronically and integrating the information into its policy and claims administration systems. During the first quarter of 1994 there was a major earthquake in California and, by the second quarter, several insurance companies that used the Company's information services had stopped writing business in that state. With the loss of key customers and the prospect of a further decline in sales resulting from this changing industry environment, the Company undertook a detailed assessment to determine future expectations for this business. For a more detailed discussion of the effects of this assessment, see Costs and Expenses below. Costs and Expenses Employee compensation and benefits increased $7.1 million (4.3%) for 1994 compared with 1993, and is principally related to an increase of $16.1 million in costs associated with the acquisition of CYBERTEK Corporation in August 1993, the acquisition of a data center, including its workforce, in Bergen, Norway, in December 1993, and the increased use of temporary labor throughout the year. The increase in costs associated with these acquisitions was partially offset by a reduction in compensation and other benefits of $7.8 million resulting from a downsizing in the Company's health insurance services staff from 388 at the end of 1993 to 220 at the end of 1994. These staff reductions are part of the Company's restructuring of its health business (see Note 12 of Notes to Consolidated Financial Statements). Although employee compensation and benefits remained relatively unchanged from 1992 to 1993, the Company did experience a reduction in compensation and other benefits resulting from the downsizing in the Company's health insurance systems staff, which was partially offset by costs associated with the acquisition of CYBERTEK Corporation in August 1993. Computer and communications expenses increased $3.0 million (13.3%) to $25.4 million for 1994 compared to $22.4 million for 1993. This increase results primarily from increased costs associated with business acquisitions. The increase of $1.3 million (6.1%) for 1993 compared to 1992 is primarily related to costs associated with the CYBERTEK acquisition. Information services and data acquisition costs increased $2.2 million (1.7%) for 1994 compared with the corresponding period in 1993, due primarily to an increase in the volume of state fees for motor vehicle reports, which is part of the Company's property and casualty automobile information services business, and an increase in the volume of fees for medical reports provided by the Company's life information services business. Information services and data acquisition costs increased $37.5 million (40.3%) to $130.3 million for 1993 compared to $92.8 million for 1992. This increase is principally related to services provided to the independent agency market and new customers, and to a lessor degree, life information services (principally attending physician statements and personal medical history interviews). The Company recorded certain impairment and restructuring charges/credits amounting to $30.7 and $80.7 million for 1994 and 1993, respectively. The amount recorded in October 1994 includes a $21.6 million charge related to the impairment of identifiable intangible assets and goodwill associated with acquired businesses, principally the property and casualty automobile and risk information services business, an $11.5 million charge related to the impairment of acquired software products, which were discontinued, a $4.4 million credit related to a change in the Company's estimates associated with certain restructuring reserves established in June 1993 and a $2.0 million charge related to established liabilities for the costs of terminating certain lease obligations in the United Kingdom and related costs of consolidating the Company's existing operations with those of an acquired business in the United Kingdom. Impairment charges were recorded in June 1993 to reduce the carrying value of certain identifiable intangible assets and goodwill related to its health insurance systems business of $54.9 million and restructuring charges of $25.2 million associated with employee severance and outplacement ($5.2 million), and to an ongoing lease obligation and/or termination for the planned future abandonment of certain leased office facilities ($20.0 million). The Company also recorded other restructuring charges of $.6 million at June 30, 1993 (see Note 12 of Notes to Consolidated Financial Statements). 19 The Company, as a result of significant changes in the property and casualty insurance industry (see Revenues above), experienced a $5.1 million operating loss (before interest and income taxes) in its property and casualty domestic automobile and risk information services business in 1994. Revenues associated with this business amounted to $128.9 and $133.0 million for 1994 and 1993, respectively. Although the Company took actions during 1994 to improve the overall performance of this business, such as implementing management changes, realignment and consolidation of field offices, and refining and enhancing current product offerings, this business continued to reflect declining sales and earnings, with the loss of business from key customers. (For a further discussion see Revenues above.) As a result of a detailed business assessment, revised forecast of discounted expected future cash flows and the application of the Company's accounting policy to evaluate recoverability, the Company determined that the carrying value of certain intangible assets of this business was not fully recoverable. The Company recorded impairment charges of $19.1 million to write-off the carrying value of certain identifiable intangible assets ($6.4 million) and goodwill ($12.7 million) related to its property and casualty automobile and risk information services business. The acquisition of CYBERTEK provided the Company with the opportunity to develop new releases of certain of its life software systems based on the business functions of CYBERTEK software, and to assess strategic changes in direction related to the Company's development of its future life software systems. As a result, the Company determined in the fourth quarter of 1994 that certain business operations and software systems acquired in Austria would not be compatible with the Company's future direction. The Company decided that it would cease operations related to this business and would no longer market or license the acquired software system. Consequently, the Company recorded impairment charges to write-off the carrying value of certain identifiable intangible assets, goodwill and acquired software, of $2.2 million related to this prior business acquisition. These non-cash impairment charges include acquired software of $1.5 million and identifiable intangible assets and goodwill of $.7 million. The Company decided that it would cease to do business in certain markets with respect to the CAPSIL business and operations acquired from Capsco Pallm Systems, Inc. The Company determined that the functionality and technical platform represented by acquired software systems would be replaced by software that is being and has been developed in conjunction with its future strategic direction. As a result of its evaluation, the Company determined that no write-down of the software is necessary. The Company did, however, record impairment charges of $1.8 million to reduce the carrying value of certain identifiable intangible assets ($.7 million) and goodwill ($1.1 million), relating to the acquired business in the United States. Due to a decision by one of the Company's property and casualty insurance customers not to license software acquired by the Company for integration into its property and casualty software systems and the Company's decision not to market or license such software, the Company recorded impairment charges of $1.9 million to write-off the carrying value of such software. During the fourth quarter of 1994, the Company also decided it would no longer market or license its Agency Workstation System ("AWS"), an automated insurance agency sales and marketing software system, acquired from Agency Automation Partners Limited. As more of the Company's customers have become operational on Series III and plan the full implementation of Series III functions, the Company changed its strategy for integrated system solutions between the insurance company and its agents (or independent agents) or direct marketers. As a result, the Company will change its dependency on AWS and integrate new agency software system tools with its Series III functions. Consequently, the Company recorded impairment charges of $8.1 million to write-off the carrying value of AWS. During 1994, the Company as a result of new events occurring changed its estimates and reduced its restructuring reserves associated with its health insurance systems business, established in June 1993, by $4.4 million, $2.6 million of which resulted from a change in the scheduled downsizing of the Company's health staff and a corresponding reduction in amounts established for severance and outplacement costs and $1.8 million of which resulted from a lease termination at amounts less than those established for the planned future abandonment of certain leased office facilities. 20 The Company established reserves of $2.0 million at December 31, 1994, in connection with the acquisition of Creative Group Holdings, Limited ("Creative"), to provide for the costs of terminating the Company's existing lease obligations in the United Kingdom and relocation and severance costs associated with consolidating its existing operations. The Company also expensed $2.6 million of purchased research and development, related to the Creative acquisition, at December 31, 1994 (see Note 2 of Notes to Consolidated Financial Statements). The Company announced, in December 1994, that it reached an agreement in principle, subject to court approval, to settle the securities class action pending against the Company. The settlement of $31 million will be paid by the Company's Directors' & Officers' Liability Insurance Carrier, the Company's former accountants and the Company. The Company's portion of the settlement and associated litigation costs resulted in a special one-time charge of $34.2 million ($21.3 million after tax) in the fourth quarter of 1994. This represents the Company's portion of the settlement, plus the Company's litigation costs of $18.1 million ($11.3 million after tax), less the recovery from the insurance company (see Note 8 of Notes to Consolidated Financial Statements). Depreciation and amortization expense decreased $2.0 million (3.3%) for 1994 compared with 1993. This decrease is principally related to a reduction in amortization charges of $5.1 million associated with the impairment of certain identifiable intangible assets, goodwill and software products principally related to the Company's health insurance systems and property and casualty information services businesses. This reduction was partially offset by an increase in amortization charges of $3.5 million associated with identifiable intangible assets, goodwill and software products related to the CYBERTEK acquisition in August 1993. Depreciation and amortization expense increased $6.3 million (12.0%) for 1993 compared with 1992. This increase is principally related to an increase in amortization charges of $3.1 million associated with purchased software, $2.6 million associated with a change in the useful lives for goodwill, effective January 1, 1993 (see Note 1 of Notes to Consolidated Financial Statements), $3.1 million associated with additional property and equipment placed in service and $1.7 million associated with identifiable intangible assets, goodwill and software products principally related to the CYBERTEK acquisition in August 1993. These increases were partially offset by a decrease of $2.4 million associated with the impairment of certain identifiable intangible assets, goodwill and software products related to the Company's health insurance systems business and $1.8 million associated with a change in the estimated useful life of the Company's internally developed software from four to five years, effective January 1, 1993. Other operating costs and expenses for 1994 decreased $14.8 million (21.3%) compared with 1993. The decrease is primarily attributable to $16.4 million of charges related to early project terminations, the deductible under the Company's Directors' and Officers' liability insurance policy in response to shareholder litigation, cost overruns on certain projects and other related charges recorded in June, 1993. In addition to these charges, other operating costs and expenses declined as a result of a reduction in the cost of equipment sold, a decrease in costs associated with the wind-down of the New Jersey MTF project, a decrease associated with the recovery of certain receivables previously written off, and an increase in amounts capitalized principally related to the internal development of the Company's life software systems. These decreases were partially offset by an increase in operating costs associated with providing total policy management outsourcing services for new customers. Other operating costs and expenses for 1993 decreased $5.5 million (7.3%) compared with 1992. This decrease principally relates to a reduction in costs associated with the wind-down of the MTF project. However, the June 1993 one-time charges of $16.4 million partially offset this reduction in costs. Operating Income The Company incurred operating losses of $19.7 and $77.1 million for 1994 and 1993, respectively. These losses were solely attributable to various special charges aggregating $71.9 and $98.8 million for 1994 and 1993, respectively. As discussed above, special charges in 1994 relate to impairment and restructuring charges ($35.1 million), charges related to the write-off of 21 purchased research and development costs arising out of the Company's acquisition of Creative in December 1994 ($2.6 million) and charges related to settling the Company's securities class action ($34.2 million). The special charges in 1993 of $98.8 million relate to impairment and restructuring charges of $80.7 million and $18.1 million related to the June, 1993 special charge discussed above. Operating income, excluding impairment and restructuring charges and other special charges described above, amounted to $52.2 and $21.7 million for 1994 and 1993, respectively, compared to $79.0 million in 1992. As a percentage of revenues, operating income, excluding special charges, increased to 10.6% for 1994 from 4.8% for 1993, down from 16.1% in 1992. A significant portion of both the Company's revenues and its operating income is derived from initial licensing charges received as part of the Company's software licensing activities. Because a substantial portion of these revenues are recorded at the time new systems are licensed, there can be significant fluctuations from quarter-to-quarter and year-to-year in the revenues and operating income derived from licensing activities. This is attributable principally to the timing of customers' decisions to enter into license agreements with the Company, which the Company is unable to control. Set forth below is a comparison of initial license revenues by quarter expressed as a percentage of total initial license revenues and total revenues for each of the years presented: First Second Third Fourth Quarter Quarter Quarter Quarter Total 1994 Initial license revenues.... 9.5% 27.4% 37.6% 25.5% 100.0% Total revenues.............. 3.1% 8.4% 11.3% 7.8% 7.7% 1993 Initial license revenues.... 31.1% 45.0% 12.8% 11.1% 100.0% Total revenues.............. 6.9% 10.2% 3.1% 2.7% 5.8% 1992 Initial license revenues.... 25.4% 23.9% 16.3% 34.4% 100.0% Total revenues.............. 5.9% 5.4% 3.6% 7.5% 5.6% The information services businesses, which include property and casualty as well as life information services, produced an operating loss for 1994 of $2.9 million. The property and casualty business produced an operating loss of $6.1 million. These results were weaker than for 1993 when the property and casualty business produced an operating loss of $4.6 million, resulting in operating income of $.4 million for all information services. The 1994 performance in property and casualty is reflective of increasing price competition and changing market conditions. During 1994, the Company's life insurance systems business benefited from an increase of $14.8 million in licensing revenues and $24.4 million in professional and outsourcing services, which includes the results of CYBERTEK. The Company's decision to develop new releases of certain of its life systems based on the business functions of CYBERTEK software and the process of integrating CYBERTEK functionality into certain existing Series III applications, had the effect of significantly reducing revenues and operating income from the life insurance services business in the short-term. The Company's health insurance systems business benefited in 1994 from a significant license agreement expansion with a Blue Cross Blue Shield organization resulting in the recognition of $5.9 million in revenue and from a reduction in operating costs associated with amortization charges for certain identifiable intangible assets and goodwill, which were written off at June 30, 1993, and rental expense related to lease terminations and compensation and other benefit costs through the downsizing of staff. The Company has engaged an investment banking firm to assist in evaluating its health insurance systems business. 22 Investment income decreased $3.8 million for 1994 compared with 1993, as a result of a lower level of investable funds, resulting from large cash expenditures for the acquisition of CYBERTEK Corporation ($59.7 million) in August 1993, the repurchase in April 1993 of 970,668 shares of the Company's common stock ($48.7 million), the repurchase in May 1994 of 2,278,537 of the 3,797,561 shares of common stock held by IBM ($56.6 million), the repurchase of 995,500 shares of the Company's outstanding common stock on the open market ($35.3 million) under its 2.5 million share repurchase authorization, and to a decrease in interest income related to long-term accounts receivable. Investment income decreased $2.2 million for 1993 compared to 1992, as a result of a lower level of investable funds, resulting from large cash expenditures in 1993. As part of the Company's repurchase of 2,278,537 of the 3,797,561 shares of its common stock held by IBM, at a price of $24.71 per share, and the open market repurchase of 995,500 shares of common stock, the Company liquidated a portion of its marketable securities portfolio. The Company incurred a loss on the sale of securities of $1.9 million related directly to this liquidation during 1994 (see Note 11 of Notes to Consolidated Financial Statements). Interest expense and other charges increased $.4 million for 1994 compared with 1993, primarily as a result of the amortization of discounts associated with long-term restructuring liabilities recorded at June 30, 1993. These liabilities, which are part of restructuring charges established to recognize as a loss the planned future abandonment of certain facilities relating to the restructuring of the Company's health insurance services business, were reduced $1.8 million during 1994 (see Note 12 of Notes to Consolidated Financial Statements). Interest expense and other charges increased $1.3 million for 1993 compared to 1992, primarily as a result of the amortization of discounts associated with long-term restructuring liabilities recorded in 1993. The effective income tax (benefit) rate (income taxes expressed as a percentage of pre-tax income) was (47.8%), (15.5%), and 32.2% for the years ended December 31, 1994, 1993, and 1992, respectively. The effective tax benefit rate in 1993 was significantly lower than the statutory rate due to the nontaxable write-off of goodwill related to impairment (see Note 12 of Notes to Consolidated Financial Statements). The effective tax benefit rate in 1994 changed significantly, due principally to the Company's settlement with the Internal Revenue Service relating to all issues in the 1985 through 1990 examination. As a result of this settlement, the Company's 1994 provision for income taxes reflected a $6.0 million reduction of taxes provided in prior periods. The effective income tax benefit rate for 1994 includes the impact of the increase in the highest marginal corporate tax rate resulting from the enactment of the Omnibus Budget Reconciliation Act of 1993. The decrease in the effective rate for 1992 was due primarily to an increase in nontaxable investment income. Liquidity and Capital Resources December 31, 1994 1993 (In Millions) Cash and equivalents, marketable securities and investments.................. $ 34.3 $156.8 Current assets..................... 167.7 287.7 Current liabilities................ 76.8 81.0 Working capital.................... 90.9 206.7 Long-term debt..................... 4.2 5.7 Cash provided by operations........ 59.9 80.8 Cash provided (used) by investing activities............. 33.9 (38.9) Cash used by financing activities.. (98.9) (49.8) 23 The Company's financial condition remained strong at December 31, 1994. Working capital was $90.9 million, including cash, cash equivalents and marketable securities of $28.7 million and excluding $5.6 million of long-term investments. Cash, cash equivalents, marketable securities and investments were $34.3 million at December 31, 1994, as compared to $156.8 million at December 31, 1993, a net decrease of $122.5 million resulting primarily from the repurchase of common stock; cash payments in connection with the Company's securities class action and to the acquisition of Creative Group Holdings, Limited, in December 1994 for a total consideration of $19.9 million, of which $18.8 million was paid in 1994. Cash provided by operations was $59.9 million for the year ended December 31, 1994, compared with $80.8 million and $107.8 million for the years ended December 31, 1993 and 1992, respectively. The lower cash flow from operations in 1994 was principally the result of the payments to settle the shareholder class action and related expenses ($29.4 million) and payment of restructuring liabilities described in greater detail below. Before the effect of these items cash flow from operations would have been greater for 1994 than 1993. Cash flow from operations was greater in 1992 than either 1994 or 1993 principally because of the higher levels of net income as discussed in greater detail in preceding sections of this analysis. The Company recorded, at June 30, 1993, impairment charges to reduce the carrying value of certain identifiable intangible assets and goodwill related to its health insurance services business of $54.9 million. In connection with this impairment and write-down, the Company also decided to restructure this business and take a restructuring charge of $25.2 million as of June 30, 1993. Costs to restructure the health business are composed of $5.2 million associated with employee severance and outplacement, and $20.0 million related to an ongoing lease obligation and/or termination for the planned future abandonment of certain leased office facilities (see Note 12 of Notes to Consolidated Financial Statements). Cash outlays with respect to the restructuring charges were $12.2 million for 1994. The Company reduced its liabilities for accrued restructuring charges by $9.5 million ($10.7 million in cash outlays, less $1.2 million in non-cash discount amortization) for lease terminations and $1.5 million in cash outlays for employee severance and outplacement costs. Additionally, the Company adjusted its restructuring liability established for employee severance and outplacement, and lease termination costs downward (for a further discussion, see Costs and Expenses above). Cash outlays for severance, outplacement and lease termination costs are expected to be approximately $6.3 million for 1995. Excluding short-term investments, net cash used by investing activities amounted to $79.4 million for 1994. During 1994, net cash used for investments included $24.8 million that was invested in data processing and communications equipment, support software and office furniture and equipment. Amounts capitalized for internal software development increased to $30.7 million for 1994 compared to $24.7 million for the corresponding period in 1993, due primarily to the development of life software systems based on the business functions of CYBERTEK software and the process of integrating CYBERTEK software functionality with certain existing Series III applications. Significant expenditures anticipated for 1995, excluding any possible business acquisitions and stock repurchases, are as follows: acquisition of data processing and communications equipment, support software, building improvements and office furniture, fixtures and equipment ($10.0 million); costs relating to the internal development of software systems ($33.0 million); and payments relating to past business acquisitions ($6.3 million). During the fourth quarter of 1994, the Company entered into a $30.0 million unsecured line of credit with a bank for the purpose of supporting temporary working capital needs. However, there were no borrowings outstanding under this line of credit as of December 31, 1994, which expires on January 15, 1996 (see Note 7 of Notes to Consolidated Financial Statements). The Company is currently negotiating a $200 million medium-term line of credit for the purpose of funding certain business activities, including, but not limited to, the acquisition of businesses, the repurchase of the Company's stock, the reduction of short-term debt incurred in connection therewith or for general corporate purposes. 24 The Company has historically used the cash generated from operations for the development and acquisition of new products, acquisition of businesses and repurchase of the Company's stock. The Company anticipates that, subject to market condition, it will continue to use its cash for all of these purposes in the future and that projected cash from operations will be able to meet presently anticipated needs; however, the Company may also consider incurring debt, as discussed above, as needed to accomplish specific objectives in these areas and for other general corporate purposes. Factors That May Affect Future Results The Company's future operating results may be affected by a number of factors, including uncertainties relative to economic conditions, industry factors, the Company's ability to develop and sell its products profitably, the Company's ability to successfully increase market share in its core business while expanding its product base into other markets and the Company's ability to effectively manage expense growth relative to revenue growth in anticipation of continued pressure on gross margins. The Company's operating results could be adversely affected should the Company be unable to anticipate customer demand accurately, to introduce new products on a timely basis or to effectively manage the impact on the Company of changes in the insurance marketplace. Contracts with governmental agencies involve a variety of special risks, including the risk of early contract termination by the governmental agency and changes associated with newly elected state administrations or newly appointed regulators. A significant portion of both the Company's revenue and its operating income is derived from initial licensing charges received as part of the Company's software licensing activities. Because a substantial portion of these revenues is recorded at the time new systems are licensed, there can be significant fluctuations from period to period in the revenues and operating income derived from licensing activities. This is attributable principally to the timing of customers' decisions to enter into license agreements with the Company, which the Company is unable to control. Because of the foregoing factors, as well as other factors affecting the Company's operating results, past financial performance should not be considered to be a reliable indicator of future performance, and investors should not use historical trends to anticipate results or trends in future periods. Seasonality and Inflation The Company's operations have not proven to be significantly seasonal, although quarterly revenues and net income could be expected to vary at times. This is attributable principally to the timing of customers entering into license agreements with the Company and fluctuations in the amount of certain information services used by customers, principally during holiday seasons and periods of severe weather. The Company is unable to control the timing of these decisions or fluctuations. Although the Company cannot accurately determine the amounts attributable thereto, the Company has been affected by inflation through increased costs of employee compensation and other operating expenses. To the extent permitted by the marketplace for the Company's products and services, the Company attempts to recover increases in costs by periodically increasing prices. Additionally, most of the Company's license agreements and long- term services agreements provide for annual increases in charges. 25 Item 8. Financial Statements and Supplementary Data Index to Consolidated Financial Statements and Supplementary Data Page Report of Independent Accountants.................... 25 Consolidated Financial Statements and Notes: Consolidated Statements of Operations for the years ended December 31, 1994, 1993 and 1992... 26 Consolidated Balance Sheets as of December 31, 1994 and 1993......................... 27 Consolidated Statements of Changes in Stockholders' Equity for the years ended December 31, 1994, 1993 and 1992................... 28 Consolidated Statements of Cash Flows for the years ended December 31, 1994, 1993 and 1992....... 29 Notes to Consolidated Financial Statements........... 30 Quarterly Consolidated Results of Operations......... 45 Supplemental Schedules: Schedule II - Valuation and Qualifying Accounts...... 46 Report of Independent Accountants.................... 47 Supplemental schedules other than those listed above are omitted because of the absence of conditions under which they are required or because the required information is included in the consolidated financial statements or in the notes thereto. 26 Policy Management Systems Corporation Report of Independent Accountants To the Board of Directors Policy Management Systems Corporation We have audited the accompanying consolidated balance sheets of Policy Management Systems Corporation and subsidiaries as of December 31, 1994 and 1993 and the related statements of operations, changes in stockholders' equity and cash flows for the years ended December 31, 1994, 1993 and 1992. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. As discussed in Note 8 to the consolidated financial statements, the Company is presently involved in litigation and investigations into possible security law violations. The ultimate outcome of these matters cannot presently be determined. Accordingly, no provision for liability, if any, that may result from these uncertainties has been made in the consolidated financial statements. In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Policy Management Systems Corporation and subsidiaries as of December 31, 1994 and 1993 and the results of their operations and their cash flows for the years ended December 31, 1994, 1993 and 1992 in conformity with generally accepted accounting principles. As discussed in Note 1 to the consolidated financial statements, the Company adopted the provisions of Statement of Financial Accounting Standards No. 115 "Accounting for Certain Investments in Debt and Equity Securities" in 1994. Atlanta, Georgia February 9, 1995 27 Policy Management Systems Corporation Consolidated Statements of Operations
Year Ended December 31, 1994 1993 1992 (In Thousands, Except Per Share Data) Revenues: Licensing.................................. $ 89,083 $ 74,664 $ 73,007 Services................................... 403,623 378,435 416,254 492,706 453,099 489,261 Costs and Expenses: Employee compensation and benefits......... 174,822 167,678 168,144 Computer and communications expenses....... 25,426 22,440 21,149 Information services and data acquisition costs........................ 132,484 130,267 92,827 Impairment and restructuring charges, net.. 30,728 80,733 - Purchased research and development......... 2,551 - - Litigation settlement and expenses, net.... 34,194 - - Depreciation and amortization of property, equipment and intangibles................ 57,326 59,289 52,945 Other operating costs and expenses......... 54,920 69,745 75,225 512,451 530,152 410,290 Operating income (loss)...................... (19,745) (77,053) 78,971 Other Income and Expenses: Investment income.......................... 6,114 9,898 12,073 Gain (loss) on sale of marketable securities............................... (1,857) 3,388 1,046 Interest expense and other charges......... (3,001) (2,630) (1,327) 1,256 10,656 11,792 Income (loss) before income taxes (benefit).. (18,489) (66,397) 90,763 Income taxes (benefit)....................... (8,831) (10,263) 29,241 Net income (loss)............................ $ (9,658) $(56,134) $ 61,522 Net income (loss) per share.................. $ (.46) $ (2.46) $ 2.65 Weighted average number of shares............ 20,865 22,858 23,236 See accompanying notes.
28 Policy Management Systems Corporation Consolidated Balance Sheets
December 31, 1994 1993 (In Thousands, Except Share Data) Assets Current assets: Cash and equivalents........................ $ 17,686 $ 24,122 Marketable securities....................... 11,051 132,650 Receivables, net of allowance for uncollectible amounts of $1,024 ($1,817 at 1993)................... 90,474 92,975 Income tax receivable....................... 31,072 18,764 Deferred income taxes....................... 6,644 9,491 Other....................................... 10,798 9,735 Total current assets.................... 167,725 287,737 Property and equipment, net................... 136,503 139,029 Receivables................................... 500 4,716 Goodwill and other intangibles, net........... 77,763 85,969 Capitalized software costs, net............... 118,621 117,513 Deferred income taxes......................... 12,453 21,585 Investments................................... 5,567 - Other......................................... 4,899 3,254 Total assets............................ $524,031 $659,803 Liabilities Current liabilities: Accounts payable and accrued expenses....... $ 50,231 $ 42,256 Accrued restructuring charges............... 5,648 9,521 Accrued contract termination costs.......... 1,819 2,714 Current portion of long-term debt........... 4,734 6,986 Income taxes payable........................ 2,279 - Unearned revenues........................... 11,930 19,121 Other....................................... 215 383 Total current liabilities............... 76,856 80,981 Long-term debt................................ 4,162 5,655 Deferred income taxes......................... 54,671 74,151 Accrued restructuring charges................. 10,796 19,735 Other......................................... 624 2,309 Total liabilities....................... 147,109 182,831 Commitments and contingencies (Note 8) Stockholders' Equity Special stock, $.01 par value, 5,000,000 shares authorized........................... - - Common stock, $.01 par value, 75,000,000 shares authorized, 19,362,984 shares issued and outstanding (22,637,021 at 1993)........ 194 226 Additional paid-in capital.................... 170,323 262,167 Retained earnings............................. 206,974 216,632 Foreign currency translation adjustment....... (451) (2,053) Unrealized holding loss on marketable securities (118) - Total stockholders' equity............... 376,922 476,972 Total liabilities and stockholders' equity................ $524,031 $659,803 See accompanying notes.
29 Policy Management Systems Corporation Consolidated Statements of Changes in Stockholders' Equity
Unrealized Foreign Holding Additional Currency Loss on Common Paid-In Retained Translation Marketable Stock Capital Earnings Adjustment Securities Total (In Thousands) Balance, December 31, 1991........... $231 $289,314 $211,244 $ - $ (910) $499,879 Net income.................. - - 61,522 - - 61,522 Stock options exercised (469,483 shares).......... 4 18,592 - - - 18,596 Transfer of marketable equity securities to current portfolio......... - - - - 910 910 Foreign currency translation adjustment................ - - - (1,831) - (1,831) Balance, December 31, 1992........... 235 307,906 272,766 (1,831) - 579,076 Net loss.................... - - (56,134) - - (56,134) Stock options exercised (21,777 shares)........... - 1,062 - - - 1,062 Repurchase of 970,668 shares of common stock.... (10) (48,650) - - - (48,660) Issuance of stock to employee benefit plan (61,715 shares)...... 1 1,849 - - - 1,850 Foreign currency translation adjustment................ - - - (222) - (222) Balance, December 31, 1993........... 226 262,167 216,632 (2,053) - 476,972 Net loss.................... - - (9,658) - - (9,658) Repurchase of 3,274,037 shares of common stock, net of expenses........... (32) (91,844) - - - (91,876) Unrealized holding loss on marketable securities..... - - - - (118) (118) Foreign currency translation adjustment................ - - - 1,602 - 1,602 Balance, December 31, 1994........... $194 $170,323 $206,974 $ (451) $ (118) $376,922 See accompanying notes.
30 Policy Management Systems Corporation Consolidated Statements of Cash Flows
Year Ended December 31, 1994 1993 1992 (In Thousands) Operating Activities Net income (loss)................................. $ (9,658) $ (56,134) $ 61,522 Adjustments to reconcile net income (loss) to net cash provided by operating activities: Depreciation and amortization................... 58,813 63,157 51,104 Deferred income taxes........................... (8,192) (2,997) 2,178 Loss (gain) on sale of marketable securities.... 1,857 (3,388) (2,760) Provision for uncollectible accounts............ 955 1,768 712 Impairment charges.............................. 33,089 54,890 - Purchased research and development.............. 2,551 - - Changes in assets and liabilities: Accrued restructuring and lease termination costs............................. (11,595) 25,843 - Receivables..................................... 10,351 19,748 (11,878) Income tax receivable........................... (12,299) (15,873) (1,774) Accounts payable and accrued expenses........... 2,241 (1,460) (1,108) Income taxes payable............................ 1,104 1,327 160 Other, net...................................... (9,356) (6,058) 9,675 Cash provided by operations.................. 59,861 80,823 107,831 Investing Activities Proceeds from sales/maturities of marketable available-for-sale securities.................... 341,250 382,973 208,563 Purchases of available-for-sale securities........ (228,313) (296,344) (252,046) Proceeds from maturities of held-to-maturity securities....................................... 2,217 - - Purchases of held-to-maturity securities.......... (1,823) - - Acquisition of property and equipment............. (24,774) (39,272) (56,011) Capitalized internal software development costs... (30,666) (24,698) (24,344) Purchased software................................ (418) (4,336) (5,702) Proceeds from disposal of property and equipment................................... (580) 9,062 4,307 Business acquisitions............................. (22,955) (66,261) (2,194) Cash provided (used) by investing activities.. 33,938 (38,876) (127,427) Financing Activities Payments on long-term debt........................ (6,992) (3,681) (2,066) Payments on capital lease obligations - - (467) Issuance of common stock under stock option plans.................................... - 690 14,692 Issuance of common stock to employee benefit plan.................................... - 1,850 - Repurchase of outstanding common stock............ (91,876) (48,660) - Cash provided (used) by financing activities.. (98,868) (49,801) 12,159 Effect of exchange rate changes on cash............. (1,367) 17 (213) Net decrease in cash and equivalents................ (6,436) (7,837) (7,650) Cash and equivalents at beginning of period......... 24,122 31,959 39,609 Cash and equivalents at end of period............... $ 17,686 $ 24,122 $ 31,959 Noncash Activities Long-term debt arising from and assumed in connection with business acquisition............. $ 2,347 $ 6,580 $ 2,187 Supplemental Information Interest paid..................................... 2,342 1,579 958 Income taxes paid................................. 10,249 13,431 25,126 See accompanying notes.
31 Policy Management Systems Corporation Notes to Consolidated Financial Statements Note 1. Summary of Significant Accounting Policies Basis of Presentation The consolidated financial statements are prepared on the basis of generally accepted accounting principles and include the accounts of the Company and its subsidiaries, all of which are wholly-owned. All material intercompany balances and transactions have been eliminated. Certain amounts previously presented in the consolidated financial statements for prior periods have been reclassified to conform to current classifications. Revenue Recognition The Company's revenues are generated primarily by licensing to customers standardized insurance software systems and providing automation and administrative support and information services to the insurance industry. Software systems are licensed under the terms of substantially standard nonexclusive and nontransferable license agreements, which generally have a noncancelable minimum term of six years and provide for an initial license charge and a monthly license charge. The initial license charge, which grants a right to use the software system currently available at the time the license is signed, is recognized as revenue upon delivery of the product and receipt of a signed contractual obligation, if collectibility is probable and no significant vendor obligations remain. The monthly license charge provides access to Maintenance, Enhancements and Services Availability (MESA). Under the maintenance provisions of MESA, the Company provides telephone support and error correction to current versions of licensed systems. Under the enhancement provisions of MESA, the Company will provide any additions or modifications to the licensed systems, which the Company may deliver from time to time to licensees of those systems if and when they become generally available. The monthly license charge is recognized as revenue on a monthly basis throughout the term of the MESA provision of the license agreement. Services availability allows customers access to professional services, other than maintenance and enhancements, which are provided under separate arrangements during the MESA term. The Company provides professional support services, including systems implementation and integration assistance, consulting and educational services, which are available under services agreements and charged for separately. These services are generally provided under time and material contracts and in some circumstances under fixed price arrangements. Under fixed price contracts, revenue is recognized on the basis of the estimated percentage of completion of service provided using the cost-to- cost method. Changes in estimates to complete and losses, if any, are recognized in the period in which they are determined. The Company does from time to time enter into certain joint development arrangements. Although these arrangements are varied, the Company principally will undertake custom development of a product or enhancement and typically retain all marketing rights and titles to such development. The Company does, however, have certain joint marketing arrangements. Joint development arrangements are generally provided for under fixed price agreements and in some circumstances on a time and material basis. The Company recognizes revenue on the same basis as professional support services; however, where technological feasibility has already been established, the Company will capitalize the portion of development costs which exceed customer funding provided under the joint development arrangement. The Company also offers information and outsourcing services ranging from making available software licensed from the Company on a remote processing basis from the Company's data centers, to complete systems management, processing, administrative support and automated information services through the Company's nationwide telecommunications network using the Company's data base products. Outsourcing services are typically provided under contracts having terms from three to ten years, while agreements to provide information services have terms from one to five years, and in some cases month-to-month. Revenues from substantially all outsourcing and information services are recognized at the time the service is performed and losses, if any, are recognized in the period in which they are determined. 32 Marketable Securities Prior to January 1, 1994, interest-bearing marketable securities were stated at amortized cost, which approximated market value. Current marketable equity securities are stated at the aggregate of lower of cost or market and a valuation allowance is provided for the excess, if any, of cost over market. The fair values of marketable securities are estimated based on quoted market prices for those or similar investments. Gains or losses on marketable securities are determined on the specific identification method. Investment securities with maturities of three months or less at the time of acquisition are considered cash equivalents. Effective January 1, 1994, the Company adopted the provisions of Statement of Financial Accounting Standards No. 115 "Accounting for Certain Investments in Debt and Equity Securities" (FAS 115). Pursuant to FAS 115, debt securities included in the Company's investment portfolio for which there is a positive intent and ability to hold to maturity are carried at amortized cost. Debt securities that may be sold prior to maturity and all marketable equity securities are classified as available-for-sale and carried at fair value. The fair value is estimated based on quoted market prices for those or similar investments. Net unrealized gains and losses, determined on the specific identification method, on securities classified as available-for- sale are carried as a separate component of Stockholder's Equity. The Company's adoption of FAS 115 did not have a material impact on the financial statements taken as a whole. Property and Equipment Property and equipment, including certain equipment acquired under capital leases and support software acquired for internal use, are stated at cost less accumulated depreciation and amortization. Property and equipment are depreciated on a straight-line basis over their estimated useful lives. Assets acquired under capital leases are amortized over the term of the related lease. Goodwill and Other Acquired Intangible Assets Identifiable intangible assets and goodwill are recorded and amortized over their estimated economic lives or periods of future benefit. The lives established for these assets are a composite of many factors which are subject to change because of the nature of the Company's operations. This is particularly true for goodwill which reflects value attributable to the going concern nature of acquired businesses, the stability of their operations, market presence and reputation. Accordingly, the Company evaluates the continued appropriateness of these lives and recoverability of the carrying value of such assets based upon the latest available economic factors and circumstances. The Company evaluates the recoverability of all long-lived assets including specific intangible assets and goodwill based upon a comparison of discounted estimated future cash flows from the related operations with the then corresponding carrying values of those assets. A rate considered to be commensurate with the risk involved is used to discount the cash flows. Impairment of value, if any, is recognized in the period in which it is determined. For all years through December 31, 1992, the Company had amortized goodwill over an estimated useful life of 25 years. Effective January 1, 1993, the Company began to amortize goodwill over an estimated life of 15 years for goodwill related to information and computer services company acquisitions and 10 years for goodwill related to software company acquisitions. The Company believes these lives more appropriately reflect the current economic circumstances for such businesses and the related period of future benefit. Longer lives will be used for future business acquisitions only where independent third party studies support such lives. Other identifiable purchased intangible assets are being amortized on a straight-line basis over their estimated period of benefit ranging from 5 to 10 years. Capitalized Sofware Costs In accordance with Statement of Financial Accounting Standards No. 86, "Accounting for the Costs of Computer Software to Be Sold, Leased or Otherwise Marketed" (FAS 86), certain costs incurred in the internal development of computer software which is to be licensed to customers and costs of purchased computer software, consisting primarily of software acquired through business acquisitions, are capitalized and amortized at the greater of the amount computed using (i) the ratio that current gross revenues for a product bear to the total of current and anticipated future gross revenues of that product or (ii) the straight-line method over the remaining estimated economic life of the product including the period being reported on. Costs which are capitalized as part of 33 internally developed software primarily include direct and indirect costs associated with payroll, computer time and allocable depreciation and other direct allocable costs, among others. All costs incurred prior to the establishment of technological feasibility have been expensed as research and development costs during the periods in which they were incurred and amounted to $2.5, $2.7 and $13.3 million for the years ended December 31, 1994, 1993 and 1992, respectively. The amount by which unamortized software costs exceeds the net realizable value, if any, is recognized in the period it is determined. For all years through December 31, 1992, the Company amortized internally developed software on a straight-line basis over an estimated useful life of four years. Commencing January 1, 1993, the Company began to amortize such software over five years and to-date has used the straight-line method over the remaining estimated useful life. Income Taxes The provision for income taxes and corresponding balance sheet accounts are determined in accordance with Statement of Financial Accounting Standards No. 109, "Accounting for Income Taxes" (FAS 109). Under FAS 109, the deferred tax liabilities and assets are determined based on temporary differences between the bases of certain assets and liabilities for income tax and financial reporting purposes. These differences are primarily attributable to differences in the recognition of depreciation and amortization of property, equipment and intangible assets and certain software development costs and revenues. Net Income (Loss) Per Share Net income (loss) per share is based upon the weighted average number of common shares outstanding. Outstanding stock options are common stock equivalents, and are excluded from the computation of net income (loss) per share since their effect is antidilutive. Foreign Currency Translation The local currencies of the Company's foreign subsidiaries have been determined to be the functional currencies. Assets and liabilities of foreign subsidiaries are translated into United States dollars at current exchange rates and resulting translation adjustments are included as a separate component of stockholders' equity. Revenue and expense accounts of these operations are translated at average exchange rates prevailing during the year. Transaction gains and losses, which were not material, are included in the results of operations of the period in which they occur. Note 2. Acquisitions On December 31, 1994, the Company acquired all of the outstanding capital stock of Creative Group Holdings, Limited (Creative) for an aggregate consideration of $19.6 million. Creative, headquartered in the United Kingdom, is a British holding company whose wholly-owned subsidiaries provide software consulting, development, licensing and financing services to medium-sized general insurance companies. Creative currently has offices in England, Australia and Southeast Asia. 34 The acquistion has been recorded using the purchase method of accounting. Accordingly, the Consolidated Statement of Operations of the Company for the year ended December 31, 1994 does not include the results of operations of Creative for the period. The consolidated balance sheet as of December 31, 1994 includes the assets and liabilities acquired as of that date. In connection with the acquisition, the Company recorded an estimated liability of $2.0 million at December 31, 1994, to provide for the costs of terminating the Company's existing lease obligations in the United Kingdom ($1.8 million) and relocation and severance costs of consolidating its existing operations in the United Kingdom with Creative ($.2 million). These costs are included in Impairment and restructuring charges, net in the accompanying Consolidated Statements of Operations. At December 31, 1994, the Company also recorded a write-off of $2.6 million of the purchase price of Creative as purchased research and development. The total cost of the acquisition was determined, and assigned to the assets acquired, as follows: (In Thousands) Total consideration paid........................... $19,634 Direct costs of acquisition........................ 304 Total cost to be assigned to net assets acquired... 19,938 Add - Liabilities assumed......................... 8,789 Less - Cost assigned to tangible and identifiable intangible assets acquired (including $1,572 purchased software cost).................... 15,560 Less - Write-off of purchased research and development............................. 2,551 Cost assigned to goodwill.......................... $10,616 In August 1993, the Company consummated the acquistion of all of the outstanding stock of CYBERTEK Corporation (CYBERTEK), a computer software development, services and processing company. The acquisition was recorded using the purchase method of accounting and, of the total $59.7 million cost to acquire CYBERTEK, $26.3 million was assigned to goodwill. Supplemental pro-forma information is not presented since these acquisitions were not material. Note 3. Marketable Securities In May 1993, the Financial Accounting Standards Board issued Statement of Financial Accounting Standards (FAS) No. 115, "Accounting for Certain Investments in Debt and Equity Securities." The Company adopted the provisions of this statement for investments held as of and acquired after January 1, 1994 and in accordance with the statement, prior period financial statements have not been restated to reflect the change in accounting principle. In accordance with this statement, debt securities for which there is a positive intent and ability to hold to maturity are carried at amortized cost. Debt securities that may be sold prior to maturity and all marketable equity securities are classified as available-for-sale and carried at fair value. Net unrealized gains and losses on securities classified as available-for-sale are carried as a separate component of Stockholders' Equity. The Company has no securities classified as trading securities. Realized gains and losses are included in net income and the cost of securities sold is based on the specific identification method. As of December 31, 1994, the Company received $145.9 million proceeds from sales of available-for-sale securities, and recognized $1.9 million in gross realized losses, based on the specific identification method. The net unrealized holding loss on available-for-sale securities for the year ended December 31, 1994, included as a component of shareholder's equity is $.1 million. There were no sales or transfers of debt securities out of the held-to-maturity category during the year ended December 31, 1994. As of December 31, 1993, the amortized cost of the Company's marketable securities was $132.6 million, with a market value of $135.0 million. 35 The following is a summary of available-for-sale and held-to- maturity securities included in marketable securities as of December 31, 1994:
Gross Gross Amortized Unrealized Unrealized Cost Market Gains Losses (In Thousands) Available-for-Sale Securities: Short-Term Municipal bonds and notes......... $ 1,000 $ 1,000 - - U.S. Government bonds and notes... 2,957 2,942 - $ (15) 3,957 3,942 - (15) Long-Term Municipal bonds and notes......... 4,033 3,946 $ 11 (98) U.S. Government bonds and notes... 1,032 1,016 - (16) 5,065 4,962 11 (114) Total........................... $ 9,022 $ 8,904 $ 11 $ (129) Held-to-Maturity Securities: Short-Term Municipal bonds and notes......... $ 102 $ 101 $ - $ (1) U.S. Government bonds and notes... 2,045 1,983 - (62) 2,147 2,084 - (63) Long-Term Municipal bonds and notes......... 5,567 5,320 - (247) U.S. Government bonds and notes... - - - - 5,567 5,320 - (247) Total........................... $ 7,714 $ 7,404 $ - $ (310)
The following is a maturity summary of the available-for-sale and the held-to-maturity securities included in marketable securities as of December 31, 1994: Available-for-Sale Held-to-Maturity Amortized Amortized Cost Market Cost Market (In Thousands) Due within 1 year $ 3,957 $ 3,942 $ 2,147 $ 2,084 Due after 1 year through 5 years 4,065 3,962 2,735 2,677 Due after 5 years through 10 years - - 2,584 2,419 Due after 10 years 1,000 1,000 248 224 $ 9,022 $ 8,904 $ 7,714 $ 7,404 36 Note 4. Property and Equipment A summary of property and equipment is as follows:
Estimated December 31, Useful Life 1994 1993 (Years) (In Thousands) Cost: Land........................................... - $ 2,566 $ 2,557 Buildings and improvements..................... 10-40 60,456 59,618 Construction in progress....................... - 461 - Leasehold improvements......................... 1-10 2,407 3,293 Office furniture, fixtures and equipment....... 5-15 42,828 37,630 Data processing and communications equipment and support software......................... 2-5 149,026 134,552 Other.......................................... 3-5 4,360 4,002 262,104 241,652 Less: Accumulated depreciation and amortization............................. (125,601) (102,623) Property and equipment......................... $136,503 $139,029
Depreciation and amortization charged to expense was $28.7, $27.2 and $24.1 million for the years ended December 31, 1994, 1993 and 1992, respectively. Note 5. Goodwill and Other Intangible Assets A summary of goodwill and other intangible assets is as follows: December 31, 1994 1993 (In Thousands) Goodwill $ 65,961 $ 76,500 Customer lists 17,984 27,010 Covenants not to compete 2,461 4,956 Other 6,660 3,653 93,066 112,119 Less: Accumulated amortization (15,303) (26,150) $ 77,763 $ 85,969 Goodwill and other intangible assets in the amount of $21.6 million (net of related amortization of $19.3 million) were written off as part of the Company's impairment and restructuring charges (see Note 12). Amortization charged to expense was $8.7, $9.3 and $8.4 million for the years ended December 31, 1994, 1993 and 1992, respectively. 37 Note 6. Capitalized Software Costs A summary of capitalized software costs is as follows: December 31, 1994 1993 (In Thousands) Internally developed software........ $154,992 $124,326 Purchased software................... 32,305 47,655 187,297 171,981 Less: Accumulated amortization....... (68,676) (54,468) Capitalized software costs........... $118,621 $117,513 Purchased software in the amount of $11.5 million (net of related amortization of $5.2 million) was written off as part of the Company's impairment and restructuring charges (see Note 12). Amortization charged to expense was $19.8, $22.4 and $20.3 million for the years ended December 31, 1994, 1993 and 1992, respectively. Note 7. Long-Term Debt and Other Borrowings Long-term debt is as follows: December 31, 1994 1993 (In Thousands) Notes payable, due through February 2015, interest at 3.69% to 9.00%............... $ 8,896 $ 12,641 Less: Current portion...................... 4,734 6,986 Long-term debt............................. $ 4,162 $ 5,655 During the fourth quarter of 1994, the Company entered into an unsecured line of credit agreement with a bank for the purpose of supporting temporary working capital needs. The rate of interest to be charged on borrowings under this facility is the 90-day London Interbank Bid Offer Rate (LIBOR) plus one percent. The interest rate is adjusted at 90-day intervals and accrued interest is payable monthly. The maximum amount which may be outstanding under the agreement is $30 million, which matures with unpaid accrued interest on January 15, 1996. The Company paid a non-refundable commitment fee of .10 percent of the $30 million line of credit and pays a fee of .15 percent per annum quarterly on the average unused portion thereof. There were no borrowings outstanding under the line of credit as of December 31, 1994. Note 8. Commitments and Contingencies Commitments The Company occupies leased facilities under various operating leases expiring through 2014. The leases for certain facilities contain options for renewal and provide for escalation of annual rentals based upon increases in the lessors' operating costs. Rent expense under leases for facilities was $7.4, $7.7 and $8.7 million for the years ended December 31, 1994, 1993 and 1992, respectively. An amount of $1.8 million for lease abandonment charges is included in the impairment and restructuring charges in the accompanying statements of operations for the year ended December 31, 1994. Amounts of $7.8 million for lease termination costs and $12.2 million for lease abandonment charges are included in the impairment and restructuring charges in the accompanying statement of operations for the year ended December 31, 1993 (see Note 12). The Company leases certain data processing and related equipment primarily under operating leases expiring through 1995. Rent expense under operating leases for such equipment was $5.2, 38 $4.3 and $4.3 million for the years ended December 31, 1994, 1993 and 1992, respectively. Future minimum lease obligations under noncancelable operating leases are stated below and include payments over 20 years aggregating $16.8 million related to a leasehold planned for future abandonment (see Note 12): Facilities Year Ending December 31, (In Thousands) 1995.............................. $10,524 1996.............................. 10,189 1997.............................. 6,255 1998.............................. 3,086 1999.............................. 2,421 Thereafter........................ 10,579 Total............................... $43,054 Contingencies - Legal Proceedings As previously disclosed, the Company did not meet its earnings plan for the first quarter of 1993, due principally to the deterioration in the Company's health insurance systems business. Following this announcement, the Company's stock price dropped by over 40% and, within 24 hours, litigation was commenced in the United States District Court for the District of South Carolina against the Company and certain of its present and former officers and directors in the form of a class action on behalf of purchasers of the Company's common stock between March 18, 1992, and ultimately, July 8, 1993. The lawsuit alleged that, among other things, the Company had failed to prepare its financial statements in accordance with generally accepted accounting principles and omitted to disclose certain information in violation of federal securities laws. Partly in response to these allegations, the Company conducted its own internal review of its accounting practices and financial statements for the years 1990 through 1993. The Company engaged new independent accountants to review its internal controls and to conduct a special audit of the Company's financial statements covering the year 1992 and the first six months of 1993. The special audit and detailed internal review required several adjustments to the Company's previously reported financial statements. These adjustments are reported in Item 6 of Part II and Note 2 of Notes to Consolidated Financial Statements in the Company's Annual Report on Form 10-K/A for the year ended December 31, 1993, and resulted in an increase in earnings per share for the year 1992 of 10 cents per share and a $5.1 million increase in retained earnings as of December 31, 1992, as compared to prior publicly reported results. There was no change in annual earnings per share for 1990 or 1991. The Company implemented new control procedures recommended as part of the controls review and expanded its management team. In December 1994, the Company reached an agreement, subject to court approval, to settle the shareholder class action. The settlement of $31 million will be paid by the Company's Directors' and Officers' Liability Insurance Carrier, the Company's former accountants and the Company. The Company's portion of the settlement and associated litigation costs resulted in a special one-time charge of $34.2 million ($21.3 million after tax) which has been recognized as an expense in the accompanying Consolidated Statement of Operations for the year ended December 31, 1994. This represents the Company's portion of the total settlement, plus the Company's litigation costs of $18.1 million ($11.2 million after tax), less the recovery from the insurance company. In June 1993, the Securities and Exchange Commission (SEC) commenced a formal investigation into possible violations of the Federal securities laws in connection with the Company's public reports and financial statements, as well as trading in the Company's securities. The SEC has issued a formal order of investigation which provides the SEC staff with the power to subpoena documents and to compel testimony in connection with their investigation. The United States Attorney for the District of South Carolina also is conducting an investigation into certain of these matters. The Company is cooperating with these investigations. In addition to the litigation described above, the Company is presently involved in litigation arising out of the Company's change in the direction of its future life software systems development following the acquisition of CYBERTEK and an early version of its Series III software. There are also various other litigation proceedings and claims arising in the ordinary 38 course of business. The Company believes it has meritorious defenses and is vigorously defending these matters. While the resolution of these matters could have a material adverse effect on the results of operations in future periods, the Company does not expect these matters to have a material adverse effect on its consolidated financial position. The Company, however, is unable to predict the ultimate outcome or the potential financial impact of these matters. Note 9. Income Taxes A reconciliation of the difference between the actual income tax provision (benefit) and the expected provision (benefit), computed using the applicable statutory rate is as follows: Year ended December 31, 1994 1993 1992 Provision for taxes at the statutory rate....................... (35.0)% (35.0)% 34.0 % Increase (decrease) in provision from: Goodwill amortization................ 6.5 % 22.9 % 1.2 % Goodwill impairment.................. 18.6 % - - Internal Revenue Service settlement......................... (32.5)% - - Revaluation of deferred state income tax liability............... (5.4)% - - Purchased research and development........................ 4.8 % - - Nontaxable investment income......... (6.7)% (3.6)% (3.7)% State and local income taxes, net of federal tax effect.......... (0.2)% (1.4)% 0.5 % Increase in statutory rate........... - 1.6 % - Other................................ 2.1 % - 0.2 % (12.8)% 19.5 % (1.8)% Effective income tax................... provision (benefit) rate............. (47.8)% (15.5)% 32.2 % An analysis of the income tax provision (benefit) is as follows: Year ended December 31, 1994 1993 1992 (In Thousands) Current taxes....................... $(5,607) $ (7,266) $27,063 Deferred income taxes relating to temporary differences: Depreciation and amortization of property, equipment and intangibles................... (7,808) 3,834 (1,907) Capitalized internal software development costs............. 6,481 4,914 4,458 Impairment and restructuring of operations.................... 2,145 (12,855) - Internal Revenue Service settlement.................... (6,000) - - Revaluation of deferred state income tax liability.......... (999) - - Other........................... 2,957 1,110 (373) (3,224) (2,997) 2,178 Total income tax provision (benefit)........... $(8,831) $(10,263) $29,241 40 An analysis of the net deferred income tax liability is as follows: December 31, 1994 1993 (In Thousands) Current deferred assets: Net operating loss carryforward.................. $ 411 $ 4,315 Other............................................ 6,233 5,176 Current deferred assets.......................... 6,644 9,491 Long-term deferred assets: Impairment and restructuring of operations....... 5,743 12,855 State tax credits................................ 4,945 4,987 Other............................................ 1,765 3,743 Long term deferred assets........................ 12,453 21,585 Total deferred assets............................ $19,097 $31,076 Current deferred liabilities: Other............................................ $ 613 - Current deferred liabilities..................... 613 - Long-term deferred liabilities: Depreciation and amortization of property, equipment and intangibles........................ 12,439 $28,272 Capitalized internal software development costs.. 39,526 32,971 Other............................................ 2,707 12,908 Long-term deferred liabilities................... 54,672 74,151 Total deferred liabilities....................... $55,285 $74,151 The Company generated a $14.5 million net operating loss for the year ended December 31, 1994 for tax purposes. This loss, which is anticipated to be carried forward, will expire in 2009. Additionally, the Company has loss carryforwards of $1.1 million at December 31, 1994 related to a business acquisition in 1991. The acquired loss carryforwards are subject to a $.4 million annual limitation and will expire in 2002. The entire benefit related to the Company's loss carryforwards has been recognized in the consolidated financial statements. On August 10, 1993 the Omnibus Budget Reconciliation Act of 1993 was signed into law. This Act increased the highest marginal federal income tax rate from 34% to 35%. Under the provisions of FAS 109, deferred tax liabilities and assets are adjusted for the effect of a change in tax laws or rates. Furthermore, the effect is included in the income tax provision for the reporting period that includes the enactment date. As such, the net loss for the period ended December 31, 1993 was increased by $1.1 million to reflect the increase in tax rates. The Company's U.S. income tax returns for the years 1985 through 1990 have been examined by the Internal Revenue Service (IRS). The Company reached a final settlement with the IRS related to all issues in the 1985 through 1990 examinations. As a result of this settlement, the Company paid $3.9 million and reduced its provision for income taxes for the year ended December 31, 1994 by $6.0 million for taxes provided in prior periods. 41 Note 10. Employee Benefit Plans Profit Sharing Retirement Plan Eligible employees of the Company are covered under the Company's profit sharing retirement plan. The Company's contribution to the plan is determined by the Board of Directors of the Company. Employees make no contributions to this plan. The Company made a contribution of $.8 million in early 1993 for the plan year 1992. No contributions were made for 1994 and 1993. Retirement Savings Plan The Company offers a 401(k) retirement savings plan for eligible employees. During 1994, Participants could elect to have up to 10% of their salary withheld, on either a before-tax or an after- tax basis, or a combination of both for investment in the program. The Company would make a matching contribution of 50% for the first 6% of salary contributed by the Participant on either a before-tax or an after-tax basis as the Participant elected, but not to both. Beginning in 1995, the Company will make a matching contribution of 100% of the first 3% of salary contributed by the Participant and also a matching contribution of 50% of the next 3% of salary contributed by the Participant. Participants may also make limited additional contributions which are not subject to matching contributions by the Company. Participants have several options as to how their contributions may be invested, but through October 1993, all matching contributions had been invested in common stock of the Company. Company contributions made after October 1993 were, and continue to be, invested in a government money market fund, except as Participants may otherwise redirect such Company contributions previously made. The Company's contribution on behalf of participating employees was $2.2, $1.9, and $1.9 million for the years ended December 31, 1994, 1993 and 1992, respectively. Stock Option Plans The Company has various plans under which options to purchase shares of the Company's common stock have been granted to eligible employees and members of the Board of Directors of the Company. In 1992, options were granted under the 1989 Stock Option Plan to eligible employees and members of the Board of Directors, subject to approval by the Company's stockholders of an amendment to increase the number of shares available for grant under that plan. In January 1993, options were also granted under the Company's 1993 Long-Term Incentive Plan for Executives, subject to approval by the Company's stockholders. At the annual meeting of the Company's stockholders in April 1993, the amendment to the 1989 Stock Option Plan and the 1993 Long-Term Incentive Plan for Executives were approved. In January and February 1994, options were granted under the 1993 Long-Term Incentive Plan for Executives to two new executive officers, according to the formula in the plan. In May 1994, options were granted under the 1989 Stock Option Plan to eligible employees. In October 1994, additional options were granted under the 1989 Stock Option Plan to the Directors and to certain senior executives, a portion of which are subject to approval by the Company's stockholders of an amendment to increase the number of shares reserved for issuance under that plan. In November 1994, options were granted to a new Director under the 1989 Stock Option Plan, subject to approval by the Company's stockholders of the aforementioned amendment. Pursuant to the formula regarding promotions of participating officers, as set forth in the 1993 Long-Term Incentive Plan for Executives, options were granted under this plan to certain individuals who had been promoted since participating in the plan. 42 Option activity under all of the stock option plans is summarized as follows: Year Ended December 31, 1994 1993 1992 Shares under option at beginning of year............ 1,725,119 1,202,856 1,295,297 Granted......................... 1,361,143 592,500 396,300 Exercised....................... - (21,777) (469,483) Forfeited....................... (281,934) (48,460) (19,258) Shares under option at end of year................... 2,804,328 1,725,119 1,202,856 Shares under option exercisable at end of period.............. 878,165 766,805 443,297 Shares available for future grant.................. 174,653 1,175,916 996,939 The exercise price of options exercised under plans, other than under the 1993 Long-Term Incentive Plan for Executives, during the years ended December 31, 1994, 1993 and 1992, were $15.13 to $49.63 and the exercise prices of shares under option at December 31, 1994, 1993 and 1992, other than under the 1993 Long-Term Incentive Plan for Executives, were $15.13 to $69.38. All options granted under plans, other than those granted under the 1993 Long-Term Incentive Plan for Executives, have exercise prices at 100% of market value at date of grant and other than the October 1994 grant to the executives are exercisable at the rate of 33 1/3% per year (cumulative) beginning one year from date of grant. The options granted in October to the senior executives are exercisable at the rate of 33 1/3% per year (cumulative) beginning three years from the date of grant. Options granted in 1993 under the 1993 Long-Term Incentive Plan for Executives have been granted at 105% of market value at the date of grant; all these options have an exercise price of $81.90. (For individuals who were or may be selected later to participate in the 1993 Long-Term Incentive Plan for Executives or for additional options which were granted or may be granted to participants due to promotions, said percentage is based on the year the individual was or may be selected or promoted as follows: 1993 - 105%; 1994 - 104%; 1995 - 103%; 1996 - 102%; 1997 - 101%; and 1998 - 100%.) Options granted under the plan in 1993 become exercisable as follows: 25% on January 1, 1995; 25% on January 1, 1997; and 50% on January 1, 1999. For individuals who were selected or may be selected to participate in the plan or for additional options which were granted or may be granted to participants due to promotions, the number of options granted and what percentage becomes exercisable on the above dates are determined according to formulas described in the plan. Note 11. Certain Transactions The Company announced on April 27, 1994, that it had agreed with IBM to repurchase 2,278,537 of the 3,797,561 shares of the Company's common stock held by IBM and that the remainder of the Company's shares owned by IBM would be purchased by the General Atlantic Partners group, a New York-based private investment firm. The Company completed the repurchase of these shares on May 16, 1994, at a share price of $24.71, which approximated an aggregate cash expenditure of $56.6 million. The shares repurchased by the Company represent 10% of its total shares outstanding prior to the repurchase. Pursuant to a stock repurchase program approved by the Board of Directors in July 1994, the Company may purchase from time to time up to 2.5 million shares of its issued and outstanding common stock. This program is flexible as to the timing and method of acquisition of these shares. As of December 31, 1994, the Company had repurchased, on the open market, 995,500 shares of its common stock for a total of $35.3 million. 43 Note 12. Impairment and Restructuring Charges The Company, as a result of significant changes in the property and casualty insurance industry, experienced a $5.1 million operating loss (before interest and income taxes) in its property and casualty domestic automobile and risk information services business in 1994. Revenues associated with this business amounted to $128.9 and $133.0 million for 1994 and 1993, respectively. Although the Company took actions during 1994 to improve the overall performance of this business, such as implementing management changes, realignment and consolidation of field offices, and refining and enhancing current product offerings, this business continued to reflect declining sales and earnings, with the loss of key customers. The Company determined that there was a trend towards reduced sales and acceptance of new business in the industry as a result of five years of major catastrophic losses. The Company believes that this industry is reacting to these catastrophic losses by focusing on risk concentration and in many cases making deliberate decisions to discontinue writing business in certain high risk areas, and some insurers ceased doing business or withdrew from certain states. This combination of factors could result in a continued decline in demand for certain information services. Although the Company consolidated its branch network offices to lower its fixed costs, this did not offset the increasing variable costs incurred due to the geographic dispersion of the Company's customer base. As competition has increased, leading to intense price competition among information providers, the Company's competitors, through package pricing, are offering certain competing products to the market below the Company's cost. As a result of a detailed business assessment, revised forecast of discounted expected future cash flows and the application of the Company's accounting policy to evaluate recoverability, the Company determined that the carrying value of certain intangible assets of this business was not fully recoverable. The Company recorded, at October 1, 1994, impairment charges of $19.1 million to write-off the carrying value of certain identifiable intangible assets ($6.4 million) and goodwill ($12.7 million) related to its property and casualty automobile and risk information services business. The Company has applied its methodology for measuring impairment (see Note 1) by discounting expected future cash flows. In determining its forecasted future results, the Company considered historical financial performance, current and prospective insurance industry environment and market conditions and the long-term opportunities for future growth in the respective businesses. The Company believes that its forecasted future results based on current market conditions and recent historical trends, is the best estimate of the Company's discounted future cash flows. Expected future cash flows for this business are based on the current level of operating loss continuing in the near-term with only a modest recovery over the long-term principally because the Company expects the negative impact of the insurance industry market environment to continue into the future. Consequently, at the end of the forecast period, a residual was included based on an estimate of liquidation value. The Company used a discount rate of 18% which reflects its weighted average cost of capital, which includes a factor for equity commensurate with the risk associated with the information services business. This rate was determined using the Capital Asset Pricing Model which reflects the return the Company should achieve on its investment. The acquisition of CYBERTEK provided the Company with the opportunity to develop new releases of certain of its life software systems based on the business functions of CYBERTEK software, and to assess strategic changes in direction related to the Company's development of its future life software systems. As a result, the Company determined in the fourth quarter of 1994 that certain business operations and software systems acquired in Austria would not be compatible with the Company's future direction. The Company decided that it would cease operations related to this business and would no longer market or license the acquired software system. Consequently, the Company recorded impairment charges to write-off the carrying value of certain identifiable intangible assets, goodwill and acquired software of $2.2 million related to this prior business acquisition. These non-cash impairment charges include acquired software of $1.5 million and identifiable intangible assets and goodwill of $.7 million. 44 The Company decided that it would cease to do business in certain markets with respect to the CAPSIL business and operations acquired from Capsco Pallm Systems, Inc. The Company determined that the functionality and technical platform represented by acquired software would be replaced by software that is being and has been developed in conjunction with its future strategic direction. As a result of its evaluation, the Company determined that no write-down of the software is necessary. The Company did, however, record impairment charges of $1.8 million to reduce the carrying value of certain identifiable intangible assets ($.7 million) and goodwill ($1.1 million) relating to the acquired business in the United States. Due to a decision by one of the Company's property and casualty insurance customers not to license software acquired by the Company for integration into its property and casualty software systems and the Company's decision not to market or license such software, the Company recorded impairment charges of $1.9 million to write-off the carrying value of such software. During the fourth quarter of 1994, the Company decided it would no longer market or license its Agency Workstation System ("AWS"), an automated insurance agency sales and marketing software system, acquired from Agency Automation Partners Limited. As more of the Company's customers have become operational on Series III and plan the full implementation of Series III functions, the Company changed its strategy for integrated system solutions between the insurance company and its agents (or independent agents) or direct marketers. As a result, the Company will change its dependency on AWS and integrate new agency software system tools with its Series III functions. Consequently, the Company recorded impairment charges of $8.1 million to write-off the carrying value of AWS. Impairment and restructuring charges in 1993 totaling $80.7 million resulted primarily from impairment charges to reduce the carrying value of certain identifiable assets and goodwill related to the Company's health insurance systems business of $54.9 million and restructuring charges of $25.2 million associated with employee severance and outplacement ($5.2 million), and to an ongoing lease obligation and/or termination for the planned future abandonment of certain leased office facilities ($20.0 million). These charges were recorded at June 30, 1993, after the Company determined that it did not have some of the systems to respond to the most likely future initiatives in the health care insurance industry, and that many of the Company's existing health insurance products, primarily those acquired in business acquisitions, would require substantial modification or complete reformation. As a part of these non-cash impairment charges, acquired software of $9.2 million was written-off. Non-cash impairment charges included certain other identifiable intangibles of $6.3 million and goodwill of $39.4 million. The Company also recorded other restructuring charges of $.6 million. During 1994, the Company as a result of new events occuring changed its estimates and reduced its restructuring reserves associated with its health insurance systems business, established in June 1993, by $4.4 million, $2.6 million of which resulted from a change in the scheduled downsizing of the Company's health staff and a corresponding reduction in amounts established for severance and outplacement costs and $1.8 million of which resulted from a lease termination at amounts less than those established for the planned future abandonment of certain leased office facilities. Since June 30, 1993, the Company has continued to downsize its health staff from 437 to 220 at the end of 1994. Compensation and other benefits decreased $7.8 million for 1994 as a result of downsizing from 388 at the end of 1993. The Company has not completed its downsizing as originally anticipated due principally to contractual services provided to certain customers. As services obligations are completed, downsizing will continue as planned. 45 Note 13. Segment Information The Company operates in one business segment, providing insurance software systems and providing automation and administrative support and information services to the worldwide insurance industry. Less than ten percent of the Company's revenues to unaffiliated customers are generated from exports, and no one customer accounted for more than ten percent of total consolidated revenues during the year ended December 31, 1994. The Company operates in several geographical areas worldwide. A summary of the Company's operations by area follows (in thousands): Year ended December 31, Net revenues 1994 United States............................... $445,462 International............................... 65,049 Eliminations................................ (17,805) Total net revenues....................... $492,706 Income (loss) before income taxes (benefit) United States............................... $(15,189) International............................... (2,026) Eliminations................................ (1,274) Total income (loss) before income taxes (benefit)........................ $(18,489) Identifiable assets United States............................... $491,768 International............................... 59,935 Eliminations................................ (27,672) Total identifiable assets................ $524,031 Note 14. Concentration of Credit Risk Financial instruments which potentially subject the Company to concentration of credit risk consist principally of cash equivalents, marketable securities and trade receivables. The Company places its cash, cash equivalents and marketable securities with high credit quality entities and limits the amount of credit exposure with any one entity. In addition, the Company performs ongoing evaluations of the relative credit standing of these entities, which are considered in the Company's investment strategy. Concentration of credit risk with respect to trade accounts receivable are generally diversified due to the large number of entities comprising the Company's customer base across the insurance industry. The Company performs ongoing credit evaluations on certain of its customers' financial condition, but generally does not require collateral to support customer receivables. The Company establishes an allowance for uncollectible accounts based upon factors surrounding the credit risk of specific customers, historical trends and other information. 46 Policy Management Systems Corporation Quarterly Consolidated Results of Operations (Unaudited)
First Second Third Fourth Quarter Quarter Quarter Quarter (In Thousands, Except Per Share Data) 1994 Revenues $115,942 $124,741 $126,993 $125,030 Operating income (loss) 7,817 13,670 14,626 (55,858) Other income and expenses, net 911 223 (333) 455 Income (loss) before income taxes (benefit) 8,728 13,893 14,293 (55,403) Net income (loss) $ 5,568 $ 8,598 $ 9,723 $ (33,547) Net income (loss) per share $ .25 $ .40 $ .49 $ (1.73) 1993 Revenues $119,215 $116,708 $108,885 $108,291 Operating income (loss) 15,317 (97,465) 752 4,343 Other income and expenses, net 5,926 2,015 1,333 1,382 Income (loss) before income taxes (benefit) 21,243 (95,450) 2,085 5,725 Net income (loss) $ 13,625 $ (74,048) $ 346 $ 3,943 Net income (loss) per share $ .58 $ (3.27) $ .02 $ .17
The results of operations in 1994 reflect special charges recorded in the fourth quarter of $71.9 million (after taxes $44.2 million, or $ 2.27 per share). As a result of the Internal Revenue Service settlement, the Company's 1994 provision for income taxes reflected a $6.0 million reduction of taxes provided in prior periods (see Note 9 in the Notes to the Consolidated Financial Statements). The results of operations for 1993 reflect special charges of $98.8 million (after taxes, $76.2 million, or $3.29 per share). Special charges recorded for the three months ended June 30, 1993 reflect impairment and restructuring charges related to certain identifiable intangible assets and acquired software of the Company's health insurance systems business of $80.7 million (after taxes $65.0 million, or $2.87 per share). Additionally, the Company recorded charges of $.5 million (after taxes $.3 million, or $.01 per share) and $17.6 million (after taxes $10.9 million, or $.48 per share), for the three months ended March 31, and June 30, 1993, respectively. For a further discussion of these special charges see Management's Discussion and Analysis of Financial Condition and Results of Operations and Note 12 of Notes to Consolidated Financial Statements. 47 SCHEDULE II Policy Management Systems Corporation Valuation and Qualifying Accounts
Additions Balance Charged at Charged to Balance Beginning to Other at End Description of Period Expenses Accounts Deductions of Period (In Thousands) Allowance for uncollectible amounts Year ended December 31, 1994........ $ 1,817 955 59(1) (1,807)(2) $ 1,024 Allowance for uncollectible amounts Year ended December 31, 1993........ $ 1,630 1,768 601(1) (2,182)(2) $ 1,817 Allowance for uncollectible amounts Year ended December 31, 1992........ $ 1,198 711 - (279)(2) $ 1,630 Accrued restructuring and lease termination cost Year ended December 31, 1994........ $29,256 73(3) - 12,885(4) $16,444 Accrued restructuring and lease termination cost Year ended December 31, 1993........ $ 0 29,696(3) - (440)(4) $29,256 Note: (1) Amounts acquired through business acquisitions and/or recovery of amounts previously written off. (2) Write-off of amounts uncollectible. (3) Principally relates to amounts estimated for employee severance and outplacement and to ongoing lease obligations and/or terminations for the planned future abandonment of certain leased office facilities, including credit amounts for changes in these estimates. (4) Principally cash payments related to lease terminations and employee severance and outplacement costs.
48 Policy Management Systems Corporation Report of Independent Accountants To the Board of Directors Policy Management Systems Corporation Our report on the consolidated financial statements of Policy Management Systems Corporation, which contains an emphasis paragraph related to ongoing litigation and investigations into possbile security law violations, is included on page 25 of this Form 10-K. In connection with our audits of such financial statements, we have also audited the related financial statement schedule listed in the index on page 24 of this Form 10-K. In our opinion, the financial statement schedule referred to above, when considered in relation to the basic financial statements taken as a whole, presents fairly, in all material respects, the information required to be included therein. Atlanta, Georgia February 9, 1995 49 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure Item 4 of the Company's Report on Form 8-K, dated August 17, 1993, is incorporated herein by reference. Item 10. Directors and Executive Officers of the Registrant Information other than the listing of Executive Officers of the Company, which is set forth in Part I of this Form 10-K, is contained under the heading "Election of Directors" in the Company's 1995 Proxy Statement and is incorporated herein by reference. Item 11. Executive Compensation The section of the Company's 1995 Proxy Statement titled "Compensation Plans and Arrangements" is incorporated herein by reference. Item 12. Security Ownership of Certain Beneficial Owners and Management The sections of the Company's 1995 Proxy Statement titled "Principal Stockholders" and "Election of Directors" are incorporated herein by reference. Item 13. Certain Relationships and Related Transactions The section of the Company's 1995 Proxy Statement titled "Certain Transactions" is incorporated herein by reference. 50 PART IV Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K Financial Statements and Schedules See Index to Consolidated Financial Statements and Supplementary Data on page 24. Exhibits Filed Exhibits required to be filed with this Annual Report on Form 10-K are listed in the following Exhibit Index. Certain of such exhibits which have heretofore been filed with the Securities and Exchange Commission and which are designated by reference to their exhibit numbers in prior filings are hereby incorporated herein by reference and made a part thereof. Pursuant to Rule 15d-21 promulgated under the Securities Exchange Act of 1934, the following annual report for the Company's employee stock purchase plan will be furnished to the Commission when the information becomes available: Form 11-K for the Company's 401(k) Retirement Savings Plan for the year ended December 31, 1994 is incorporated herein by reference. Form 8-K The Company filed a report on Form 8-K, dated December 7, 1994 under Item 5. Other Events, relating to an agreement in principle, subject to court approval, to settle the securities class action pending against the Company. 51 Signatures Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. (REGISTRANT) POLICY MANAGEMENT SYSTEMS CORPORATION BY (SIGNATURE) /s/ Timothy V. Williams DATE March 31, 1995 Timothy V. Williams, Executive Vice President and Chief Financial Officer BY (SIGNATURE) /s/ Stan F. Stoudenmire DATE March 31, 1995 Stan F. Stoudenmire, Vice President and Corporate Controller Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. BY (SIGNATURE) /s/ G. Larry Wilson (NAME AND TITLE) G. Larry Wilson, Chairman of the DATE March 31, 1995 Board of Directors, President and Chief Executive Officer BY (SIGNATURE) /s/ Roy L. Faulks (NAME AND TITLE) Roy L. Faulks, Vice Chairman of the DATE March 31, 1995 Board of Directors BY (SIGNATURE) /s/ John P. Seibels (NAME AND TITLE) John P. Seibels, Director DATE March 31, 1995 BY (SIGNATURE) /s/ Frederick B. Karl (NAME AND TITLE) Frederick B. Karl, Director DATE March 31, 1995 BY (SIGNATURE) /s/ Richard G. Trub (NAME AND TITLE) Richard G. Trub, Director DATE March 31, 1995 BY (SIGNATURE) /s/ Joseph D. Sargent (NAME AND TITLE) Joseph D. Sargent, Director DATE March 31, 1995 BY (SIGNATURE) /s/ Dr. John M. Palms (NAME AND TITLE) Dr. John M. Palms, Director DATE March 31, 1995 BY (SIGNATURE) /s/ Joe M. Henson (NAME AND TITLE) Joe M. Henson, Director DATE March 31, 1995 BY (SIGNATURE) /s/ Steven A. Denning (NAME AND TITLE) Steven A. Denning, Director DATE March 31, 1995
EX-99 2 EXHIBIT INDEX 1 Policy Management Systems Corporation Exhibit Index Exhibit Number 3. ARTICLES OF INCORPORATION AND BY-LAWS A. Articles of Incorporation of the Company, as amended through October 13, 1994, incorporating all amendments thereto subsequent to December 31, 1993 (Filed herewith) B. Bylaws of the Company, as amended through July 19, 1994, incorporating all amendments thereto subsequent to December 31, 1993 (Filed herewith) 4. INSTRUMENTS DEFINING THE RIGHTS OF SECURITY HOLDERS, INCLUDING INDENTURES A. Articles of Incorporation of the Company, as amended through October 13, 1994, incorporating all amendments thereto subsequent to December 31, 1993 (See Exhibit 3A) 10. MATERIAL CONTRACTS A. Policy Management Systems Corporation 1985 Employee Stock Purchase Plan (Filed as Exhibit 10(z) to Form 10-K for the year ended December 31, 1985) B. Policy Management Systems Corporation 1986 Stock Option Plan (Filed as Exhibit 10(ee) to Form 10-K for the year ended December 31, 1986) C. Policy Management Systems Corporation 1989 Stock Option Plan (Filed Exhibit 10(Y) to Form 10-K for the year ended December 31, 1990) D. Deferred Compensation Agreement with G. Larry Wilson (Filed as Exhibit 10(A) to Form 10-K for the year ended December 31, 1993) E. Executive Compensation Agreement with G. Larry Wilson (Filed as Exhibit 10(B) to Form 10-K for the year ended December 31, 1993) F. Annual Bonus Program for Executive Officers (Filed as Exhibit 10(C) to Form 10-K for the year ended December 31, 1993) G. CYBERTEK Corporation Acquisition Agreement (Filed as Exhibit 10(D) to Form 10-K for the year ended December 31, 1993) H. Employment Agreement with Stephen G. Morrison (Filed as Exhibit 10(A) to Form 10-Q for the quarter ended March 31, 1994) I. Stock Option/Non-Compete Agreement with Stephen G. Morrison (Filed as Exhibit 10(B) to Form 10-Q for the quarter ended March 31, 1994) J. Shareholders' Agreement, dated April 26, 1994, among Policy Management Systems Corporation, General Atlantic Partners 14, L.P. and GAP Coinvestment Partners (Filed as Exhibit 10(A) to Form 10-Q for the quarter ended September 30, 1994) K. Registration Rights Agreement, dated April 26, 1994 among Policy Management Systems Corporation, General Atlantic Partners 14, L.P. and GAP Coinvestment Partners (Filed as Exhibit 10(B) to Form 10-Q for the quarter ended September 30, 1994) L. Employment Agreement with Timothy V. Williams (Filed herewith) M. Stock Option/Non-Compete Form Agreement for named executive officers together with schedule identifying particulars for each named executive officer (Filed as Exhibit 10(A) to Form 10-Q for the quarter ended September 30, 1992) N. Stock Option/Non-Compete Form Agreement for named executive officers together with schedule identifying particulars for each named executive officer (Filed as Exhibit 10(C) to Form 10-Q for the quarter ended September 30, 1994) 2 O. Stock Option (Non-Compete Form Agreement for named executive officers ) together with schedule identifying particulars for each named executive (Filed herewith) P. Policy Management Systems Corporation 1993 Long-Term Incentive Plan for Executives (Filed herewith) Q. First Amendment to the Policy Management Systems Corporation 1989 Stock Option Plan (Filed herewith) 11. STATEMENT REGARDING COMPUTATION OF PER SHARE EARNINGS (Filed herewith) 21. SUBSIDIARIES OF THE REGISTRANT (Filed herewith) 23. CONSENTS OF EXPERTS AND COUNSEL Consent of Coopers & Lybrand (Filed herewith) 27. FINANCIAL DATA SCHEDULE (Filed herewith) 99. ADDITIONAL EXHIBITS Report on Form 8-K, dated August 17, 1993 (Filed herewith) EX-3 3 EXHIBIT 3A 1 STATE OF SOUTH CAROLINA SECRETARY OF STATE ARTICLES OF INCORPORATION OF POLICY MANAGEMENT SYSTEMS, INC. Name Changed To Policy Management Systems Corporation 8/28/81 (File This Form in Duplicate Originals) (Sect. 33-7-30 of 1976 Code) (INSTRUCTIONS ON PAGE 4) For Use By This Space For Use By The Secretary of State The Secretary of State File No. D44681 /s/ John T. Campbell Fee Paid $45 ($13 ) Secretary of State R.N. 5382 Date: 7/18/80 Filed July 18, 1980 1. The name of the proposed corporation is POLICY MANAGEMENT SYSTEMS, INC. 2. The initial registered office of the corporation is 1501 Lady Street located in the city of Columbia county of Richland and the State of South Carolina and the name of its initial registered agent at such address is J. Smith Harrison. 3. The period of duration of the corporation shall be perpetual. 4. The corporation is authorized to issue shares of stock as follows: Authorized No. Class of Shares of Each Share Par Value 2 Common 1,000 $10.00 ________________ ______________ ____________ ________________ ______________ ____________ ________________ ______________ ____________ ________________ ______________ ____________ ________________ ______________ ____________ If shares are divided into two or more classes or if any class of shares is divided into series within a class, the relative rights, preferences, and limitations of the shares of each class, and of each series within a class, are as follows: No exceptions 5. Total authorized capital stock 1,000 shares at $10.00 par value. Please see instructions on Page 4. 6. It is represented that the corporation will not begin business until there has been paid into the corporation the minimum consideration for the issue of shares, which is $1,000.00 of which at least $500.00 is in cash. 7. The number of directors constituting the initial board of directors of the corporation is One (1) and the names and addresses of the persons who are to serve as directors until the first annual meeting of shareholders or until their successors be elected and qualify are: J. Smith Harrison 1501 Lady Street, Columbia, S.C. 29201 (Name) (Address) (Name) (Address) (Name) (Address) (Name) (Address) 8. The general nature of the business for which the corporation is 3 organized is (it is not necessary to set forth in the purposes powers enumerated in Section (33-3-10 of 1976 Code). The nature of the business and the objects and purposes to be transacted, promoted, or carried on by the Corporation are to engage in any lawful act or activity for which any corporation may be organized under South Carolina law; including, but not limited to the development, manufacture, licensing, distribution, service, sale, purchase, resale, and financing of computer software systems and computer hardware, including supplies, materials, parts, and equipment pertinent thereto. 9. Provisions which the incorporators elect to include in the articles of incorporation are as follows: A. Pre-emptive rights - No shareholder or other person shall have any pre-emptive right whatsoever. B. By-Laws - The initial By-Laws shall be adopted by the Board of Directors. The Board of Directors has the power to alter, amend, or repeal the By-Laws or adopt new By-Laws, subject to repeal or change by action of the shareholders. C. Indemnification - The Corporation shall indemnify those persons permitted to be indemnified by South Carolina Code 33-13-180 (1976), as amended, and may insure such persons to the extent permitted by such statute. (CONTINUED ON BACK) 10. The name and address of each incorporator is: Name Street & Box No. City County State Seibels, Bruce 1501 Lady Street, Columbia, Richland, South Carolina & Company 4 SEIBELS, BRUCE & COMPANY BY: /s/ J. Smith Harrison (Signature of Incorporator) Date: July 18, 1980 J. Smith Harrison, Executive Vice President (Type or Print Name) BY: /s/ Sterling E. Beale (Signature of Incorporator) Sterling E. Beale, Senior Vice President (Type or Print Name) BY: (Signature of Incorporator) (Type or Print Name) 5 STATE OF SOUTH CAROLINA OFFICE OF THE SECRETARY OF STATE JOHN T. CAMPBELL INSTRUCTIONS FOR PREPARING ARTICLES OF INCORPORATION No. 1 Name - must NOT be similar to an existing corporation. The name must also contain the word CORPORATION, INCORPORATION, LIMITED or the abbreviation of one of these. No. 2 Must have a complete street address (A POST OFFICE BOX IS NOT ACCEPTABLE) and it may be the address of the corporation of one of its officers. The agent may be an officer or employee of the corporation or it may be an attorney. No. 3 Self explanatory. No. 4 Class of shares - must be common and may include some preferred. Authorized shares - is the number of shares which the corporation may issue. Par value - will be the value of each share to be sold. No. 5 Authorized capital - is equal to number of shares times par value as shown by No. 4. No. 6 Self explanatory. No. 7 Name and complete address (street or box number) for the initial board of directors. The number of directors shall consist of at least three except if shareholders are less than three - then you have one (1) director for each shareholder. No. 8 Must briefly state the SPECIFIC purposes for which the corporation is organized. 6 No. 9 Usually not used. No. 10 Must have name and address (street or box number) of EACH incorporator (may be one or more incorporators). No. 10 - Page 2. Each incorporator must sign. No. 10 - Page 3. Verification must be completed and signed by EACH incorporator. No. 11 Certificate of attorney - must be signed by an attorney LICENSED to practice in the STATE OF SOUTH CAROLINA. FEES - Authorized capital NOT exceeding $100,000, fee is $45. Authorized capital exceeding $100,000, fee is $45 PLUS $.40 for each $1,000 exceeding $100,000. MAXIMUM FEE IS $1,005. When no par stock is used, a $10 par is assumed for the basis of computing the filing fee. NOTE -- These articles are filed in duplicate and must be accompanied by the first report of corporation and check of $10, MADE PAYABLE TO THE S.C. TAX COMMISSION. NAME AVAILABILITY SHOULD BE CLEARED IN WRITING. CLEARANCE BY TELEPHONE IS NOT RECOMMENDED AS IT IS NOT OFFICIAL. ITEM 9 (CONTINUED) D. Amendment of Articles of Incorporation - Except as otherwise provided by statute or by these Articles of Incorporation, these Articles may be altered, amended or repealed at any meeting of the shareholders by the affirmative vote of the holders of sixty-six and two-thirds percent (66 2/3%) of each class of shares of the Corporation entitled to vote thereon. 7 STATE OF SOUTH CAROLINA COUNTY OF RICHLAND The undersigned J. Smith Harrison and Sterling E. Beale, Officers of Seibels, Bruce & Company, do hereby certify that they are the incorporators of Policy Management Systems, Inc. Corporation and are authorized to execute this verification; that each of the undersigned for himself does hereby further certify that he has read the foregoing document, understands the meaning and purport of the statements therein contained and the same are true to the best of his information and belief. SEIBELS, BRUCE & COMPANY BY: /s/ J. Smith Harrison (Signature of Incorporator) BY: /s/ Sterling E. Beale (Signature of Incorporator) __________________________________ (Signature of Incorporator) (Each Incorporator Must Sign) CERTIFICATE OF ATTORNEY 11. I, Robert H. Uehling, an attorney licensed to practice in the State of South Carolina, certify that the corporation, to whose articles of incorporation this certificate is attached, has complied with the requirements of chapter [sic] 7 of Title 33 of the South Carolina Code of 1976, relating to the organization of corporations, and that in my opinion, the corporation is organized for a lawful purpose. Date: July 18, 1980 /s/ Robert H. Uehling (Signature) 8 Robert H. Uehling (Type or Print Name) Address: 1501 Lady Street Columbia, South Carolina 29201 SCHEDULE OF FEES (Payable at time of filing Articles of [sic] With Secretary of State) Fee for filing Articles ..........$ In addition to the above, $.40 for each $1,000.00 of the aggregate value of shares which the Corporation is authorized to issue, but in no case less than nor more than..................... NOTE: THIS FORM MUST BE COMPLETED IN ITS ENTIRETY BEFORE IT WILL BE ACCEPTED FOR FILING. THIS FORM MUST BE ACCOMPANIED BY THE FIRST REPORT OF CORPORATIONS AND A CHECK IN THE AMOUNT OF $10 PAYABLE TO THE SOUTH CAROLINA TAX COMMISSION. Please see instructions on the reverse side. 9 STATE OF SOUTH CAROLINA SECRETARY OF STATE ARTICLES OF AMENDMENT To The Articles of Incorporation of Policy Management Systems, Inc. (File This Form in Duplicate) For Use By This Space For Use By The Secretary of State Secretary of State File No. D44681 Fee Paid $61.00 R.N. 21705 Date: 8/28/81 Pursuant to Authority of Section 33-15-10 the South Carolina Code of 1976 as amended, the undersigned Corporation adopts the following Articles of Amendment to its Articles of Incorporation: 1. The name of the Corporation is Policy Management Systems, Inc. 2. The Registered Office of the Corporation is 1501 Lady Street in the City of Columbia, County of Richland and the State of South Carolina and the name of the Registered Agent at such address is J. Smith Harrison. (Complete item 3 or 4 whichever is relevant) 3. a. The following Amendment of the Articles of Incorporation was adopted by the shareholders of the Corporation on August 27, 1981. (Text of Amendment) See Attachment #1 b. At the date of adoption of the Amendment, the total number of all outstanding shares of the Corporation was ten (10). The total of such shares entitled to vote, and the vote of such 10 shares was: Total Number of Number of Shares Voted Shares Entitled To Vote For Against 10 10 0 ATTACHMENT I Question #3 1. Article 1: The name of the Corporation is Policy Management Systems Corporation. 2. Article 3: The Corporation is authorized to issue shares of stock as follows: Common Stock 10,000,000 $.01 par value Special Stock 5,000,000 $.01 par value Common Stock represents an increase in the authorized Common Stock from 1,000 shares at $10.00 par value to 10,000,000 shares at $.01 par value. Special Stock represents a new series of $.01 par value special stock for which the Board of Directors shall have the right to determine and fix the relative rights and preferences. 3. Article 5: Total Authorized Capital Stock, 15,000,000 shares at $.01 par value. 4. Article 8: The nature of the business and the objects and purposes to be transacted, promoted or carried on by the Corporation shall include, but not be limited to the development, manufacture, licensing, distribution, service, sale, purchase, resale and financing of Computer Software Systems including education 11 pertaining to such Systems, and Computer Hardware, including supplies, materials, parts and equipment thereto; and furthermore to engage in any lawful act or activity for which any corporation may be organized under South Carolina law. 5. Article 9 Article 9 of the original Articles of Incorporation and including the Addendum of July 18, 1980, attached to Addendum: the original Articles of Incorporation is repealed and the new Addendum, dated August 28, 1981 and attached hereto as Schedule 1 and incorporated herein by reference, is approved as an integral part of this Amendment. Question #5 Ten (10) shares of the previously authorized stock had been issued by the Corporation. These shares shall be automatically converted into 5,800,000 shares of $.01 par value Common Stock of the Corporation for the ten (10) shares of $10.00 par value stock outstanding. All certificates of the $10.00 par value Common Stock of the Corporation shall be called for cancellation. Question #6 Stated capital is changed from $10,000 to $100,000. 12 SCHEDULE I ADDENDUM a. Pre-emptive Rights. No shareholder or other person shall have any pre-emptive right whatsoever. b. By-Laws. The initial By-Laws shall be adopted by the board of directors at the organizational meeting of the corporation. The board of directors has the power to alter, amend, or repeal the By-Laws or adopt new By-Laws by the affirmative vote of 2/3 of the directors then in office. The shareholders shall also have the power to alter, amend, or repeal the By-Laws or adopt new By-Laws by the affirmative vote of the holders of sixty-six and two-thirds percent of each class of shares entitled to vote thereon. c. Indemnification; Insurance. The corporation shall indemnify those persons permitted to be indemnified by S.C. Code [sic] Section 33-13-180 (1976), as amended, and may insure such persons to the extent permitted by such statute. d. Number Classification and Election of Directors. The board of directors shall be limited to a maximum of sixteen directors, with the precise number thereof to be fixed as the board shall from time to time resolve. The members of the board of directors need not be shareholders nor need they be residents of any particular state. Subject to the provisions of S.C. Code 33-13-50 (a), the directors shall be classified with respect to the time for which they shall severally hold office by dividing them into three classes, each consisting of an approximately equal number of directors, and each director of the corporation shall hold office until his successor shall be elected and shall qualify. e. Removal of Directors. (A) Directors may be removed without cause by the affirmative vote of the holders of a majority of the shares entitled to vote at an election of directors, such vote being taken at a meeting of the shareholders called for that purpose at which the holders of eighty (80%) percent of the shares entitled to vote are present in person or represented by proxy. No amendment, alteration, change or repeal of this subparagraph (A) of Article f. may be effected unless it is first approved by the 13 affirmative vote of holders of not less than eighty (80%) percent of each class of shares of the company entitled to vote thereon. (B) Directors may be removed for cause by (1) the affirmative vote of the holders of a majority of the shares entitled to vote at an election of directors, such vote being taken at a meeting of the shareholders called for that purpose at which a quorum as provided in Article h. is present, or (2) the affirmative vote of the majority of the members of the board of directors at a specially called meeting which shall consider ony [sic] removal and replacement of such director. "Cause" shall be defined under the terms of Section 33-13-70 (f) of the South Carolina Code of Laws of 1976, as amended. (C) The removal of directors as provided in subsections (A) and (B) (1) immediately above shall in every case be subject to the following provision: No director who has been elected by cumulative voting may be removed if the votes cast against his removal would be sufficient to elect him if then cumulatively voted at an election of the entire board of directors, or, if there be classes of directors, at an election of the class of directors of which he is a part. f. Amendment by Shareholders. Except as otherwise provided by statute or by these Articles of Incorporation, these Articles may be altered, amended or repealed at any meeting of the shareholders by the affirmative vote of the holders of sixty-six and two-thirds percent of each class of shares of the company entitled to vote thereon. g. Quorum. The holders of a majority of the shares issued and outstanding and entitled to vote thereat, present in person or represented by proxy, shall be requisite and shall constitute a quorum at meetings of the shareholders for the transaction of business except as otherwise provided by statute, by these Articles of Incorporation or by the By-Laws. If a quorum is not present or represented at a meeting of the shareholders, the shareholders entitled to vote, present in person or represented by proxy, shall have power to adjourn the meeting from time to time, without notice other than announcement at the meeting, until a quorum is present or represented. At an adjourned meeting at which a quorum is present or represented, any business may be transacted which might have been transacted at the meeting as originally notified. h. Majority Vote; Withdrawal of Quorum. When a quorum is present at 14 a meeting, the vote of the holders of a majority of the shares having voting power, present in person or represented by proxy, shall decide any question brought before the meeting, unless the question is one on which, by express provision of the statutes, these Articles of Incorporation, or the By-Laws, a higher vote is required in which case the express provision shall govern. The shareholders present at a duly constituted meeting may continue to transact business until adjournment, despite the withdrawal of enough shareholders to leave less than a quorum. i. Method of Voting. Each outstanding share of common stock shall be entitled to one vote in each matter submitted to a vote at a meeting of shareholders. Each outstanding share of other classes of stock, if any, shall have such voting rights as may be prescribed by the board of directors. j. Business Combinations. (A) For purposes of this Article k only, the following terms shall have the following meanings unless the context otherwise requires: (1) "Company" shall mean Policy Management Systems Corporation, South Carolina corporation. (2) "equity security" means any stock or similar security; or any security convertible, with or without consideration, into such a security, or carrying any warrant to subscribe to or purchase such a security; or any such warrant or right. (3) "group" means and includes persons, firms and corporations acting in concert, whether or not as a formal group. (4) "substantially all of the assets" means assets representing at least thirty percent (30%) of the fair market value of the net assets or at least twenty-five percent (25%) of the fair market value of the gross assets held by the person, firm or corporation immediately prior to the proposed sale, lease or exchange. (B) If any person, firm or corporation (hereinafter referred to in this Article k as the "Corporation") or any person, firm or 15 corporation controlling the Corporation, controlled by the Corporation or under common control with the Corporation, or any group of which the Corporation or any of the foregoing persons, firms or corporations are members, or any other group controlling the Corporation, controlled by the Corporation, or under common control with the Corporation, owns of record, or owns beneficially, directly or indirectly, more than ten percent (10%) of any class of equity security of the Company, then any merger or consolidation of the Company with the Corporation, or any sale, lease or exchange of substantially all of the assets of the Company or the Corporation to the other (any such merger, consolidation, sale, lease or exchange being hereinafter referred to in this Article k as a "business combination") may not be effected unless a meeting of the shareholders of the Company is held to act thereon and the proposed business combination is approved by the affirmative vote of holders of not less than eighty percent (80%) of each class of equity security of the Company entitled to vote thereon. (C) For the purpose of this Article k, any corporation, person or entity will be deemed to be the beneficial owner of any equity security of the Company: (1) which it owns directly, whether or not of record, or (2) which it has the right to acquire pursuant to any agreement or arrangement or understanding or upon exercising of conversion rights, exchange rights, warrants or options or otherwise, or (3) which are beneficially owned, directly or indirectly (including shares deemed to be owned through application of clause (2) above), by any 'affiliate' or 'associate' as those terms as defined in Rule 12b-2 of the General Rules and Regulations under the Securities Exchange Act of 1934 as in effect on July 1, 1978, or (4) which are beneficially owned, directly or indirectly (including shares deemed owned through application of clause (2) above) by any other corporation, person or entity with which it or any of its 'affiliates' or 'associates' has any agreement or arrangement or understanding for the purpose of acquiring, holding, 16 voting or disposing of equity security of the Company. For purposes only of determining whether a corporation, person or other entity owns beneficially, directly or indirectly, 10% or more of the outstanding equity securities of the Company, the outstanding equity securities of the Company will be deemed to include any equity securities that may be issuable pursuant to any agreement, arrangement or understanding or upon exercise of conversion rights, exchange rights, warrants, options or otherwise which are deemed to be beneficially owned by such corporation, person or other entity pursuant to the foregoing provisions of this Paragraph (C). (D) No amendment, alteration, change or repeal of any provision of this Article k may be effected unless first approved by the affirmative vote of holders of not less than eighty percent (80%) of each class of equity security of the Company entitled to vote thereon. (E) Anything herein to the contrary notwithstanding, the provisions of Paragraphs (B) and (D) of this Article k requiring an eighty percent (80%) shareholder vote shall not apply in the event at a meeting duly called and held three-fourths (3/4) of all of the members of the Board of Directors shall have voted in favor of the proposed business combination or proposed amendment, alteration, change or repeal of this Article k, and in such event, the requisite shareholder approval, if any, shall be as otherwise provided in these Articles, the by-laws of the Company or by applicable law. August 27, 1981 Action of the Sole Shareholder of Policy Management Systems, Inc. Taken by Unanimous Written Consent In Lieu of A Meeting The undersigned, being the sole shareholders of Policy Management Systems, Inc., does hereby consent to the adoption of, and does adopt, 17 the following resolutions, which action shall have the same force and effect as if taken by unanimous affirmative vote at a special meeting of the Shareholders of the Corporation duly called and held, and direct that this written consent of such action be filed with the minutes of the proceedings of the Shareholders of the Corporation. RESOLVED, that the Articles of Amendment attached to the minutes of this meeting are hereby approved by the unanimous vote of the Shareholders of the Corporation, and the President and Secretary of the Corporation are hereby authorized to execute and file said Articles of Amendment. RESOLVED, that the amended and restated By-Laws of the Corporation attached to the minutes of this meeting are hereby approved and adopted by the unanimous vote of the Shareholders of the Corporation. RESOLVED, that Sterling E. Beale is hereby declared elected as a director of the Corporation for a term of office running until the next annual meeting of the Shareholders of the Corporation, and until his successor has been elected or appointed and has qualified, or until his earlier resignation, removal from office, or death, to serve as Director pursuant to the By-Laws. WITNESS the consent of the Sole Shareholders of the Corporation, this 28th day of August, 1981. SEIBELS, BRUCE & COMPANY BY: /s/ Roy L. Faulks Roy L. Faulks, Executive Vice President ATTEST: /s/ J. Smith Harrison Secretary 18 ARTICLES OF AMENDMENT (Continued) c. At the date of adoption of the Amendment, the number of outstanding shares of each class entitled to vote as a class on the Amendment, and the vote of such shares, was: (if inapplicable, insert "none") Number of Shares Number of Shares Voted Class Entitled to Vote For Against NONE 4. a. Prior to the organizational meeting the Corporation and with the consent of the subscribers, the following Amendment was adopted by the Incorporator(s) on ______________. (Text of Amendment) Not Applicable b. The number of withdrawals of subscribers, if such be the case is N/A . c. The number of Incorporators are N/A and the number voting for the Amendment was ______ and the number voting against the Amendment was ________. 5. The manner, if not set forth in the Amendment, in which any exchange, reclassification, or cancellation or issued shares provided for in the Amendment shall be effected, is as follows: (if not applicable, insert "no change") See Attachment #1 6. The manner in which the Amendment effects a change in the amount of stated capital, and amount of stated capital, expressed in dollars, as changed by the Amendment, is as follows: (if not applicable, insert "no change") See Attachment #1 Date: August 28, 1981 Policy Management Systems 19 Corporation (Name of Corporation) /s/ G. Larry Wilson G. Larry Wilson, President /s/ Robert L. Gresham Robert L. Gresham, Secretary Note: Any person signing this form, shall either opposite ____________________________ or beneath his signature, clearly and legibly state his name and the capacity in which ____________________________ he signs. Must be signed in accordance with Section (1.4) Act of 1962 (12-11.4). ____________________________ Supplement Code 1962. STATE OF South Carolina ) ) ss: COUNTY OF Richland ) The undersigned G. Larry Wilson and Robert L. Gresham do hereby certify that they are the duly elected and acting President and Secretary respectively, of Policy Man. Sys. Corp. and are authorized to execute this document; that each of the undersigned for himself does 20 hereby further certify that he signed and was so authorized, has read the foregoing document, understands the meaning and purport of the statements therein contained and the same are true to the best of his information and belief. Dated at Columbia, SC, this 28th day of August, 1981 /s/ G. Larry Wilson G. Larry Wilson /s/ Robert L. Gresham Robert L. Gresham SCHEDULE OF FEES (Payable at time of filing application with Secretary of State) Filing Fee $ 5.00 Taxes 40.00 Total Fee $45.00 Note: If The Amendment effects an increase in capital stock, in lieu of the above, the filing fees will be as follows: Fee for filing application ............. $ 5.00 In addition to the above. $.40 for each $1,000.00 of the total increase in the aggregate value of authorized shares, but in no case less than 40.00 nor more than 1,000.00 21 D44681 /s/ John T. Campbell $45 Secretary of State 8213 12/07/82 Filed: Dec. 7, 1982 STATE OF SOUTH CAROLINA ) ) STATEMENT OF REDEMPTION OF SHARES COUNTY OF RICHLAND ) Pursuant to Authority of Section 33-9-200 of the South Carolina Code of 1976 as amended, the following Statement of Redemption of Shares is filed on behalf of POLICY MANAGEMENT SYSTEMS CORPORATION by G. Larry Wilson, President and Robert L. Gresham, Secretary: 1. The name of the Corporation is POLICY MANAGEMENT SYSTEMS CORPORATION and its principal place of business is 1321 Lady Street (Post Office Box Ten), Columbia, South Carolina 29201. 2. The corporation has redeemed four hundred thousand (400,000) shares of common stock. 3. The aggregate number of inssued [sic] shares in the corporation is seven million five hundred thousand (7,500,000) shares of common stock. 4. The amount of stated capital of the corporation after giving effect to such redemption is seventy-five thousand and 00/00 ($75,000.00) dollars. 5. The redeemed shares have been restored to the status of authorized but unissued shares. December 6, 1982 POLICY MANAGEMENT SYSTEMS CORPORATION /s/ G. Larry Wilson G. Larry Wilson, President 22 /s/ Robert L. Gresham Robert L. Gresham, Secretary STATE OF SOUTH CAROLINA ) ) COUNTY OF RICHLAND ) The undersigned G. Larry Wilson and Robert L. Gresham do hereby certify that they are the duly elected and acting President and Secretary, respectively, of Policy Management Systems Corporation and are authorized to execute this document; that each of the undersigned for himself does hereby further certify the [sic] that he signed and was so authorized, has read the foregoing document, understands the meaning and purport of the statements therein contained and the same are true to the best of his information and belief. Dated at Columbia, South Carolina, this 6th day of December, 1982. December 6, 1982 /s/ G. Larry Wilson G. Larry Wilson, President /s/ Robert L. Gresham Robert L. Gresham, Secretary 23 STATE OF SOUTH CAROLINA SECRETARY OF STATE ARTICLES OF AMENDMENT To The Articles of Incorporation of Policy Management Systems Corporation (File This Form in Duplicate) For Use By This Space For Use By The Secretary of State The Secretary of State File No. D44681 /s/ John T. Campbell Fee Paid $97.00 Secretary of State R.N. 20648 Date: 9-20-83 Filed: Sep. 20, 1983 Pursuant to Authority of Section 33-15-10 the South Carolina Code of 1976 as amended, the undersigned Corporation adopts the following Articles of Amendment to its Articles of Incorporation: 1. The name of the Corporation is Policy Management Systems Corporation. 2. The Registered Office of the Corporation is 1501 Lady Street in the City of Columbia, County of Richland and the State of South Carolina and the name of the Registered Agent at such address is J. Smith Harrison. (Complete item 3 of 4 whichever is relevant) 3. a. The following Amendment of the Articles of Incorporation was adopted by the shareholders of the Corporation on September 14, 1983 (Text of Amendment) Article 3: The period of duration of the corporation shall be perpetual. 24 Article 4: The Corporation is authorized to issue shares of stock as follows: Authorized No. Par Class of Shares of each class Value Common Stock 33,000,000 $.01 Special Stock 5,000,000 $.01 Article 5: Total authorized capital stock 38,000,000 shares at $.01 par value. b. At the date of adoption of the Amendment, the total number of all outstanding shares of the Corporation was 8,102,300. The total of such shares entitled to vote, and the vote of such shares was: Total Number of Shares Number of Shares Voted Entitled to Vote For Against 8,102,300 5,819,437 2,713 c. At the date of adoption of the Amendment, the number of outstanding shares of each class entitled to vote as a class on the Amendment, and the vote of such shares, was: (if inapplicable, insert "none") Number of Shares Number of Shares Voted Class Entitled to Vote For Against Common Stock 8,102,300 5,819,437 2,713 4. a. Prior to the organizational meeting [sic] the Corporation and with the consent of the subscribers, the following Amendment was adopted by the Incorporator(s) on __________________ (Text of Amendment) 25 Not applicable b. The number of withdrawals of subscribers, if such be the case is ___________ c. The number of Incorporators are _______ and the number voting for the Amendment was _______ and the number voting against the Amendment was _______ 5. The manner, if not set forth in the Amendment, in which any exchange, reclassification, or cancellation or issued shares provided for in the Amendment shall be effected, is as follows: (if not applicable, insert "no change") No Change 6. The manner in which the Amendment effects a change in the amount of stated capital, and amount of stated capital, expressed in dollars, as changed by the Amendment, is as follows: (if not applicable, insert "no change") Stated capital is changed from $100,000.00 to $330,000.00. Date: September 14, 1983 Policy Management Systems Corporation (Name of Corporation) /s/ G. Larry Wilson G. Larry Wilson, President /s/ Robert L. Gresham Robert L. Gresham, Sr. Vice President & Secretary Note: Any person signing this form, shall either ____________________________________ opposite or beneath his (Name and Title) signature, clearly and legibly state his name and the capacity in ____________________________________ 26 which he signs. Must (Name and Title) be signed in accordance with Section 33-1-40 of ___________________________________ the 1976 Code, as amended. (Name and Title) STATE OF South Carolina ) ) ss: COUNTY OF Richland ) The undersigned G. Larry Wilson and Robert L. Gresham do hereby certify that they are the duly elected and acting President and Secretary respectively, of Policy Management Systems Corporation and are authorized to execute this document; that each of the undersigned for himself does hereby further certify that he signed and was so authorized, has read the foregoing document, understands the meaning and purport of the statements therein contained and the same are true to the best of his information and belief. Dated at Columbia, S.C. this 14th day of September, 1983. /s/ G. Larry Wilson G. Larry Wilson /s/ Robert L. Gresham Robert L. Gresham SCHEDULE OF FEES (Payable at time of filing application with Secretary of State) Filing Fee $ 5.00 Taxes 40.00 Total Fee $45.00 Note: If The Amendment effects an increase in capital stock, in lieu of the above, the filing fees will be as follows: 27 Fee for filing application ............. $ 5.00 In addition to the above, $.40 for each $1,000.00 of the total increase in the aggregate value of authorized shares, but in no case less than 40.00 nor more than 1,000.00 28 JOINT PLAN OF MERGER AND AGREEMENT OF MERGER BETWEEN POLICY MANAGEMENT SYSTEMS CORPORATION AND MUTUAL DATA, INC. WITH POLICY MANAGEMENT SYSTEMS CORPORATION AS SURVIVING CORPORATION D44681 /s/ John T. Campbell $45.00 Secretary of State R.N. 1496 7/11/84 Filed: July 10, 1984 WHEREAS, POLICY MANAGEMENT SYSTEMS CORPORATION (hereinafter "PMSC") is a South Carolina corporation with its principle place of business in Columbia, South Carolina; and WHEREAS, the authorized capital stock of PMSC consists of (1) 33,000,000 shares of Common Stock of the par value of $.005 each of which 16,216,000 shares are issued and outstanding; 174,000 additional shares are reserved for the grant and exercise of options, and 16,610,000 shares are authorized, but unissued and (2) 5,000,000 shares of Special Stock of a par value of $.01 each, all of which is [sic] authorized, but unissued; and WHEREAS, MUTUAL DATA, INC. (hereinafter "MDI") is a Massachusetts corporation having its principal place of business in Boston, Massachusetts; and WHEREAS, the authorized capital stock of MDI consists of 20,000 shares of common stock with no par value of which shares 12,948 are outstanding and are all owned legally and beneficially by PMSC, 552 shares are held in the treasury, and 6,500 shares are authorized, but unissued. 29 WHEREAS, the Boards of Directors of PMSC and MDI, respectively, deem it desirable and in the best interests of the corporations and their shareholders that the properties, businesses, assets and liabilities of both corporations be combined into one (1) surviving corporation which shall be PMSC; NOW, THEREFORE, in consideration of the premises and of the mutual covenants and agreements set forth for the purpose of prescribing the terms and conditions of such merger in accordance with the applicable laws of the State of South Carolina and the Commonwealth of Massachusetts, the parties hereto covenant and agree as follows: 1. MERGER. At the close of business on July 16, 1984 at which time all of the following events shall have happened, viz., (a) This Agreement shall have been adopted and approved by the Board of Directors of PMSC in accordance with the requirements of Section 33-17-50 of the South Carolina Business Corporation Act, as amended, and that fact shall have been certified by the Secretary of PMSC under its corporate seal; and (b) This Agreement shall have been adopted and approved by the Sole Shareholder and Board of Directors of MDI in accordance with the laws of the Commonwealth of Massachusetts, and that fact shall have been certified by the Clerk of MDI under its corporate seal; and (c) The Articles of Merger, executed and verified shall be filed, in accordance with the requirements of Section 33-1-60 of the South Carolina Business Corporation Act, as amended; thereupon, MDI shall be deemed to have merged with and into PMSC which shall survive the merger. Such date shall be herein referred to as the "effective date of merger." 2. TERMS AND CONDITIONS: the terms and conditions of the merger and the mode of carrying it into effect are as follows: (a) The corporate identity, existence, purposes, powers, franchises, rights and immunities of PMSC (the "Surviving Corporation") shall continue unaffected and unimpaired by the 30 merger, and the corporate identify, existence, purposes, powers, franchises, rights and immunities of MDI as provided in Section 33-17- 60 of the South Carolina Business Corporation Act, as amended, shall be merged into PMSC and PMSC shall be fully vested therewith. The separate corporate existence of MDI, except insofar as the same may be continued by statute, shall cease upon the effective date of the merger whereupon PMSC and MDI shall become a single corporation. (b) The Articles of Incorporation and the Bylaws, each as heretofore amended, of PMSC shall remain in effect unaltered as the Articles of Incorporation of the Surviving Corporation. Such Articles of Incorporation, as amended, separate and apart from this Joint Plan of Merger and Agreement of Merger, shall be, and may be separately certified as the Articles of Incorporation of PMSC after the effective date of Merger. (c) The duly qualified and acting directors and officers of PMSC immediately prior to the effective date of merger, as provided herein, shall be the directors and officers of the Surviving Corporation. (d) The manner and basis of converting the shares of each of the constituent corporations, and the manner and basis of making distribution to shareholders of the constituent corporations in extinguishment of or in substitution of their shares shall be as follows: (i) The merger shall effect no change in any of the shares of PMSC stock and none of its shares shall be converted as a result of the merger. (ii) Each share of MDI stock issued and outstanding as of hte [sic] effective date of merger shall, by virtue of the merger, be canceled, and be of no further force and effect. (e) MDI will use its best efforts to procure from the respective lessors in all leases in which MDI is the Lessee, and the other party or parties to all contracts or rights to which MDI is a party, such appropriate consents in writing to the succession 31 of PMSC to the interests of MDI in such leases, contracts and rights as PMSC shall have requested. (f) Upon the effective date of the merger, all rights, privileges, powers, franchises, and interests of MDI, both of a public and private nature, all of its property, real, personal, and mixed, all debts due on whatever account, and every other interest of MDI shall be deemed transferred to and shall vest in PMSC without further act or deed as effectually as they were theretofore vested in MDI, and all claims, demands, property, and every other interest shall be as effectively the property of PMSC as they were of MDI. All rights of creditors and liens upon the property of MDI shall be preserved unimpaired, and all debts, liabilities, restrictions and duties of MDI shall attach to PMSC and may be enforced against it to the same extent as if they had been incurred or contracted by it. (g) If at any time PMSC shall consider or be advised that any further deeds, assignments, or other instruments or any other things are necessary or advisable to vest, perfect, or confer, of record or otherwise, in PMSC the title to any property or rights of MDI acquired or to be acquired by reason of the merger, MDI and its officers and directors shall execute and deliver all such deeds, assignments, and other instruments and do all things necessary to vest, perfect, or confirm title to such property or rights in PMSC or otherwise to carry out the terms of this agreement, and the officers and directors of PMSC are fully authorized in the name of MDI or otherwise to take any and all such action. (h) PMSC consents to be sued and served with process in the Commonwealth of Massachusetts or in such other jurisdictions as may be applicable in any proceeding for the enforcement of any obligation of MDI, or any obligation hereafter incurred by PMSC, and appoints the Secretary of State of the Commonwealth of Massachusetts as its agent to accept service of process in any such proceeding in the Commonwealth of Massachusetts. (i) Notwithstanding any of the provisions of this Agreement, the Directors of PMSC, at any time prior to the effective date of merger herein contemplated, for any reason they may deem sufficient and proper, shall have the power and authority to abandon and refrain from making effective the contemplated merger set forth herein, in which case this Plan and Agreement 32 shall thereby be canceled and become null and void. (j) No term or provision of this Joint Plan of Merger and Agreement of Merger shall be construed so as to limit, restrict of diminish or otherwise to operate in derogation of, any of the terms or provisions of the South Carolina Business Corporation Act, as amended, governing or otherwise affecting the merger of MDI into PMSC as contemplated herein. IN WITNESS WHEREOF the parties to this Agreement have caused their respective corporate seals to be hereunto affixed and these presents to be signed by their respective Presidents, all as of this 10th day of July, 1984. PMSC MDI POLICY MANAGEMENT SYSTEMS MUTUAL DATA, INC. CORPORATION BY: /s/ G. Larry Wilson BY: /s/ Rudolph J. Laporte (AUTHORIZED SIGNATURE) (AUTHORIZED SIGNATURE) G. Larry Wilson, President Rudolph J. Laporte, President ATTEST as to PMSC: ATTEST as to MDI: /s/ Robert L. Gresham /s/ Robert L. Gresham Robert L. Gresham, Secretary Robert L. Gresham, Clerk [Corporate Seal] [Corporate Seal] 33 Certificate of G. Larry Wilson The undersigned, G. Larry Wilson, hereby certifies that: (1) He has read and understands the meaning and purport of the statements contained in the foregoing document; (2) Such statements are true; and (3) He signed the document in the capacity indicated and is authorized so to sign; and (4) The foregoing document has duly adopted by the Board of Directors of Policy Management Systems Corporation and upon the date of such adoption Policy Management Systems Corporation owned 100% percent of the outstanding shares of stock of Mutual Data, Inc. /s/ G. Larry Wilson G. Larry Wilson President of Policy Management Systems Corporation 34 Certificate of Rudolph J. Laporte The undersigned, Rudolph J. Laporte, hereby certifies that: (1) He has read and understands the meaning and purport of the statements contained in the foregoing document; (2) Such statements are true; and (3) He signed the document in the capacity indicated and is authorized so to sign. /s/ Rudolph J. Laporte Rudolph J. Laporte President of Mutual Data, Inc. 35 Certificate of Robert L. Gresham The undersigned, Robert L. Gresham, hereby certifies that: (1) He has read and understands the meaning and purport of the statements contained in the foregoing document; (2) Such statements are true; and (3) He signed the document in the capacity indicated and is authorized so to sign; and (4) The foregoing document has been duly adopted by the Board of Directors of Policy Management Systems Corporation and upon the date of such adoption Policy Management Systems Corporation owned 100% percent of the outstanding shares of stock of Mutual Data, Inc. /s/ Robert L. Gresham Robert L. Gresham Secretary of Policy Management Systems Corporation Clerk of Mutual Data, Inc. 36 NOTICE OF CHANGE OF REGISTERED OFFICE OR REGISTERED AGENT OR BOTH STATE OF SOUTH CAROLINA SECRETARY OF STATE (File This Form in Duplicate) Filing Fee $5.00 For Use By This Space For Use By The Secretary of State The Secretary of State File No. D44681 /s/ Fee Paid Secretary of State C.B. Date: Filed Sep. 18, 1986 CHS 01/02 4973 86-013884/86-013884 16.50:20 012 09-18-86 AMT: $5.00 SECT OF STATE OF SOUTH CAROLINA Pursuant to Section 33-5-10 of the 1976 Code, the undersigned Corporation which is. (A) A domestic corporation incorporated in South Carolina on July 18, 1980; or (B) A foreign corporation incorporated in _____________________ on ______________, and authorized to do business in South Carolina on ______________ whose registered or principal office in the jurisdiction of its incorporation is ______________ in the City of __________________ and the State of _____________________. now gives notice of the change of its registered office or its 37 registered agent or both, and submits the following statement: (1) The name of the Corporation is Policy Management Systems Corporation. (2) The address of the present registered office is 1501 Lady Street, Columbia, S.C. (3) The address to which its registered office is to be changed is One PMS Center, Blythewood, South Carolina 29016. (4) The name of the present registered agent is J. Smith Harrison. (5) The name of the successor registered agent is Robert L. Gresham. (6) The address of the registered office and the address of the business office of the registered agent, as changed, will be identical. (7) State whether such change was authorized by action of the Board of Directors: Yes Policy Management Systems Corporation (Name of Corporation) BY: /s/ G. Larry Wilson G. Larry Wilson President (Title) BY: /s/ Van E. Edwards, III Van E. Edwards, III 38 September 15, 1986 Assistant Secretary (Date) (Title) 39 ARTICLES OF MERGER MERGING UNDERWRITING SERVICES OF AMERICA CORPORATION AND GENERAL INFORMATION SERVICES, INC. WITH AND INTO POLICY MANAGEMENT SYSTEMS CORPORATION D44681 /s/ John T. Campbell Secretary of State Filed: Dec. 30, 1986 JUL 01/02 4973 86-019398/86-019406 09:00:20 004 12-30-86 AMT: $45.00 SECT OF STATE OF SOUTH CAROLINA Pursuant to Section 33-17-50 of the South Carolina Business Corporation Act, Policy Management Systems Corporation, a South Carolina corporation (sometimes hereinafter the "Parent" or the "Surviving Corporation") which owns one-hundred percent (100%) of the outstanding shares of each class of Underwriting Services of America Corporation, a South Carolina corporation, and one-hundred percent (100%) of the outstanding shares of each class of General Information Services, Inc., a South Carolina corporation, (sometimes hereinafter collectively the "Subsidiaries") adopts the following Articles of Merger: FIRST: the name of the undersigned corporation into which the merger is effected is Policy Management Systems Corporation. SECOND: the effective date of the merger is December 31, 1986. THIRD: the Plan of Merger attached hereto (the "Plan") and incorporated herein by this reference was duly adopted by the board of directors of Policy Management Systems Corporation as of October 14, 1986, and Policy Management Systems Corporation, as owner of all the issued shares of the Subsidiaries, thereafter waived the mailing of a copy of the Plan. FOURTH: as to the Subsidiaries in the merger, the number of shares 40 outstanding, the designation and number of outstanding shares of each owned by the Parent are as follows: Number of Shares Number of Owned by Policy Name of Shares Management Systems Corporation Outstanding Designation Corporation Underwriting Services of America Corporation 1,000 common 1,000 General Information Services, Inc. 1,000 common 1,000 FIFTH: under the terms of the South Carolina Business Corporation Act, shareholder approval is not required because the Parent owns one hundred percent of the shares of the Subsidiaries before the merger. IN WITNESS WHEREOF, the undersigned corporation has caused these Articles of Merger to be executed in its name by its President and Secretary, as of the 19 day of December, 1986. POLICY MANAGEMENT SYSTEMS CORPORATION By: /s/ G. Larry Wilson G. Larry Wilson, President By: /s/ Robert L. Gresham Robert L. Gresham, Secretary 41 STATE OF SOUTH CAROLINA COUNTY OF RICHLAND G. Larry Wilson, being the President, and Robert L. Gresham being the Secretary, of Policy Management Company [sic], each being duly sworn, deposes and says that he has read and understands the meaning and purport of the statements in the foregoing "Articles of Merger", that he has the authority to sign the document and that the statements therein are true and correct or that he is informed or believes that such statements are true. /s/ G. Larry Wilson G. Larry Wilson, President /s/ Robert L. Gresham Robert L. Gresham, Secretary Sworn to and subscribed before me this 19th day of December, A.D. 1986. NOTARIAL SEAL /s/ Van E. Edwards, III Notary Public Commission Data: Expires: 8/25/95 42 PLAN OF MERGER AMONG POLICY MANAGEMENT SYSTEMS CORPORATION AND UNDERWRITING SERVICES OF AMERICA CORPORATION AND GENERAL INFORMATION SERVICES, INC. WITH POLICY MANAGEMENT SYSTEMS CORPORATION AS SURVIVING CORPORATION WHEREAS, POLICY MANAGEMENT SYSTEMS CORPORATION (hereinafter "PMSC") is a South Carolina corporation with its principle place of business in Blythewood, South Carolina; and WHEREAS, the authorized capital stock of PMSC consists of (1) 33,000,000 shares of Common Stock of the par value of $.01 each of which 16,282,087 shares are issued and outstanding; and 16,717,913 shares are authorized, but unissued and (2) 5,000,000 shares of Special Stock of a par value of $.01 each, all of which is authorized, but unissued, and WHEREAS, UNDERWRITING SERVICES OF AMERICA CORPORATION (hereinafter "USA") is a South Carolina corporation having its principal [sic] place of business in Blythewood, South Carolina; and WHEREAS, the authorized capital stock of USA consists of 1,000 shares of common stock with a par value of $1.00 of which 1,000 shares are outstanding, and are all owned legally and beneficially by PMSC; and WHEREAS, GENERAL INFORMATION SERVICES, INC. (hereinafter "GIS") is a South Carolina corporation having its principal [sic] place of business in Blythewood, South Carolina; and 43 WHEREAS, the authorized capital stock of GIS consists of 1,000 shares of common stock with a par value of $1.00 of which shares 1,000 shares are outstanding and are all owned legally and beneficially by PMSC; WHEREAS, the Board of Directors of PMSC deem it desirable and in the best interests of the corporations and their shareholders that the properties, businesses, assets and liabilities of PMSC, USA and GIS corporations be combined into one (1) surviving corporation which shall be PMSC: WITNESSETH: The following constitutes the terms and conditions of the merger of USA and GIS with and into PMSC: 1. Merger 1.1 On the "effective date of merger" (as defined hereafter) USA and GIS shall be merged with and into PMSC, with PMSC as the surviving corporation, and the separate existence of USA and GIS shall cease. The identity, existence, purpose, rights, privileges, immunities and powers of PMSC shall continue unaffected and unimpaired by the merger, except as otherwise specifically set forth herein. 1.2 Effective date of merger: This Plan of Merger shall become effective on 11:59 p.m. Eastern Standard Time on December 31, 1986. 2. TERMS AND CONDITIONS: The terms and conditions of the merger and the mode of carrying it into effect are as follows: 2.1 The corporate identity, existence, purposes, powers, franchises, rights and immunities of PMSC (the "Surviving Corporation") shall continue unaffected and unimpaired by the merger, and the corporate identity, existence, purposes, powers, franchises, rights and immunities of USA and GIS shall be merged into PMSC and PMSC shall be fully vested therewith, 44 as provided in the South Carolina Business Corporation Act, as amended. The separate corporate existence of USA and GIS, except insofar as the same may be continued by statute, shall cease upon the effective date of the merger whereupon PMSC and USA and GIS shall become a single corporation. 2.2 The Articles of Incorporation, as heretofore amended, of PMSC shall remain in effect unaltered as the Articles of Incorporation of the Surviving Corporation. Such Articles of Incorporation, as amended, separate and apart from this Plan of Merger, shall be, and may be separately certified as the Articles of Incorporation of PMSC after the effective date of merger. 2.3 The duly qualified and acting directors and officers of PMSC immediately prior to the effective date of merger, as provided herein, shall be the directors and officers of the Surviving Corporation. 2.4 The manner and basis of converting the shares of each of the constituent corporations, and the manner and basis of making distribution to shareholders of the constituent corporations in extinguishment of or in substitution of their shares shall be as follows: (i) The merger shall effect no change in any of the shares of PMSC stock and none of its shares shall be converted as a result of the merger. (ii) Each share of USA and GIS stock issued and outstanding as of the effective data of merger shall, by virtue of the merger, be canceled, and be of no further force and effect. 2.5 USA and GIS will use their best efforts to procure from the respective lessors in all leases in which USA and GIS are the Lessees, and the other party or parties to all contracts or rights to which USA and GIS are parties, such appropriate consents in writing to the succession of PMSC to the interests of USA and GIS in such leases, contracts and rights as PMSC shall have requested. 2.6 Upon the effective date of the merger, all rights, privileges, 45 powers, franchises, and interests of USA and GIS, both of a public and private nature, all of its property, real, personal, and mixed, all debts due on whatever account, and every other interest of USA and GIS shall be deemed transferred to and shall vest in PMSC without further act or deed as effectually as they were theretofore vested in USA and GIS, and all claims, demands, property, and every other interest shall be as effectively the property of PMSC as they were of USA and GIS. All rights of creditors and liens upon the property of USA and GIS shall be preserved unimpaired, and all debts, liabilities, restrictions and duties of USA and GIS shall attach to PMSC and may be enforced against it to the same extent as if they had been incurred or contracted by it. 2.7 If at any time PMSC shall consider or be advised that any further deeds, assignments, or other instruments or any other things are necessary or advisable to vest, perfect, or confer, of record or otherwise, in PMSC the title to any property or rights of USA and GIS acquired or to be acquired by reason of the merger, USA and GIS and their officers and directors shall execute and deliver all such deeds, assignments, and other instruments and do all things necessary to vest, perfect, or confirm title to such property or rights in PMSC or otherwise to carry out the terms of this Plan of Merger, and the officers and directors of PMSC are fully authorized in the name of USA and GIS or otherwise to take any and all such action. 2.8 Notwithstanding any of the provisions of this Plan of Merger, the Directors of PMSC, at any time prior to the effective date of merger herein contemplated, for any reason they may deem sufficient and proper, shall have the power and authority to abandon and refrain from making effective the contemplated merger set forth herein, in which case this Plan of Merger shall thereby be canceled and become null and void. 2.9 No term or provision of this Plan of Merger shall be construed so as to limit, restrict or diminish or otherwise to operate in derogation of any of the terms or provisions of the South Carolina Business Corporation Act, as amended, governing or otherwise affecting the merger of USA and GIS into PMSC as contemplated herein. 46 D44681 DEC 31 1986 ARTICLES OF MERGER MERGING PMS COMPUCLAIM SYSTEMS CORPORATION AND BUSINESS COMPUTER SYSTEMS CORPORATION WITH AND INTO POLICY MANAGEMENT SYSTEMS CORPORATION JUL 01/02 4973 81-000077/87-000077 10:06:20 004 01-02-87 AMT: $45.00 SECT OF STATE OF SOUTH CAROLINA Pursuant to Section 33-17-50 of the South Carolina Business Corporation Act, Policy Management Systems Corporation, a South Carolina corporation (sometimes hereinafter the "Parent" or the "Surviving Corporation") which owns one-hundred percent (100%) of the outstanding shares of each class of PMS Compuclaim Systems Corporation, a Texas corporation, and Business Computer Systems Corporation, a Texas corporation (sometimes hereinafter the "Subsidiaries") adopts the following Articles of Merger: FIRST: the name of the undersigned corporation into which the merger is effected is Policy Management Systems Corporation. SECOND: the effective date of the merger is December 31, 1986. THIRD: the Plan of Merger attached hereto (the "Plan") and incorporated herein by this reference was duly adopted by the board of directors of Policy Management Systems Corporation as of October 14, 1986, and Policy Management Systems Corporation, as owner of all the issued shares of the Subsidiaries, thereafter waived the mailing of a copy of the Plan. FOURTH: as to the Subsidiaries in the merger, the number of shares outstanding, the designation and number of outstanding shares of each owned by the Parent are as follows: 47 Number of Shares Number of Owned by Policy Name of Shares Management Systems Corporation Outstanding Designation Corporation PMS Compuclaim Systems Corporation 1,000 common 1,000 Business Computer Systems Corporation 11,248 common 11,248 FIFTH: under the terms of the South Carolina Business Corporation Act, shareholder approval is not required because the Parent owns one hundred percent of the shares of each Subsidiary before the merger. IN WITNESS WHEREOF, the undersigned corporation has caused these Articles of Merger to be executed in its name by its President and Secretary, as of the 29 day of December, 1986. POLICY MANAGEMENT SYSTEMS CORPORATION BY: /s/ G. Larry Wilson G. Larry Wilson, President BY: /s/ Robert L. Gresham Robert L. Gresham, Secretary 48 STATE OF SOUTH CAROLINA COUNTY OF RICHLAND G. Larry Wilson, being the President, and Robert L. Gresham being the Secretary, of Policy Management Systems Corporation, each being duly sworn, deposes and says that he has read and understands the meaning and purport of the statements in the foregoing "Articles of Merger," that he has the authority to sign the document and that the statements therein are true and correct or that he is informed or believes that such statements are true. /s/ G. Larry Wilson G. Larry Wilson, President /s/ Robert L. Gresham Robert L. Gresham, Secretary Sworn to and subscribed before me this 29 day of December, A.D. 1986. NOTARIAL SEAL /s/ Van E. Edwards, III Notary Public Commission Data: 8/23/95 49 PLAN OF MERGER AMONG POLICY MANAGEMENT SYSTEMS CORPORATION AND PMS COMPUCLAIM CORPORATION AND BUSINESS COMPUTER SYSTEMS CORPORATION WITH POLICY MANAGEMENT SYSTEMS CORPORATION AS SURVIVING CORPORATION WHEREAS, POLICY MANAGEMENT SYSTEMS CORPORATION (hereinafter "PMSC") is a South Carolina corporation with its principle place of business in Blythewood, South Carolina; and WHEREAS, the authorized capital stock of PMSC consists of (1) 33,000,000 shares of Common Stock of the par value of $.01 each of which 16,282,087 shares are issued and outstanding; and 16,717,913 shares are authorized, but unissued and (2) 5,000,000 shares of Special Stock of a par value of $.01 each, all of which is authorized, but unissued; and WHEREAS, PMS COMPUCLAIM CORPORATION (hereinafter "COMPUCLAIM") is a Texas corporation having its principal [sic] place of business in Dallas, Texas; and WHEREAS, the authorized capital stock of COMPUCLAIM consists of 100,000 shares of common stock with a par value of $1.00 of which 1,000 shares are outstanding and are all owned legally and beneficially by PMSC, and 99,000 shares are authorized, but unissued; and WHEREAS, BUSINESS COMPUTER SYSTEMS CORPORATION (hereinafter "BCS") is a Texas corporation having its principal [sic] place of business in Dallas, Texas; and 50 WHEREAS, the authorized capital stock of BCS consists of 30,000 shares of common stock with a par value of $1.00 of which shares 11,248 are outstanding and are all owned legally and beneficially by PMSC and 18,752 shares are authorized, but unissued; and WHEREAS, the Board of Directors of PMSC deem it desirable and in the best interests of the corporations and their shareholders that the properties, businesses, assets and liabilities of PMSC, COMPUCLAIM and BCS corporations be combined into one (1) surviving corporation which shall be PMSC; WITNESSETH: The following constitutes the terms and conditions of the merger of COMPUCLAIM and BCS with and into PMSC: 1. Merger [sic] 1.1 On the "effective date of merger" (as defined hereinafter) COMPUCLAIM and BCS shall be merged with and into PMSC, with PMSC as the surviving corporation, and the separate existence of COMPUCLAIM and BCS shall cease. The identity, existence, purpose, rights, privileges, immunities and powers of PMSC shall continue unaffected and unimpaired by the merger, except as otherwise specifically set forth herein. 1.2 Effective date of merger: This Plan of Merger shall become effective on December 31, 1986 at 11:59 P.M. 2. TERMS AND CONDITIONS: The terms and conditions of the merger and the mode of carrying it into effect are as follows: 2.1 The corporate identity, existence, purposes, powers, franchises, rights and immunities of PMSC (the "Surviving Corporation") shall continue unaffected and unimpaired by the merger, and the corporate identity, existence, purposes, powers, franchises, rights and immunities of COMPUCLAIM and BCS shall be merged into PMSC a South Carolina corporation 51 with its principle offices at One PMS Center, Blythewood, South Carolina 29016 and PMSC shall be fully vested therewith, as provided in the South Carolina Business Corporation Act, as amended, and the Texas Business Corporation Act, as amended. The separate corporate existence of COMPUCLAIM and BCS, except insofar as the same may be continued by statute, shall cease upon the effective date of the merger whereupon PMSC and COMPUCLAIM and BCS shall become a single corporation. 2.2 The Articles of Incorporation, as heretofore amended, of PMSC shall remain in effect unaltered as the Articles of Incorporation of the Surviving Corporation. Such Articles of Incorporation, as amended, separate and apart from this Plan of Merger, shall be, and may be separately certified as the Articles of Incorporation of PMSC after the effective date of merger. 2.3 The duly qualified and acting directors and officers of PMSC immediately prior to the effective date of merger, as provided herein, shall be the directors and officers of the Surviving Corporation. 2.4 The manner and basis of converting the shares of each of the constituent corporations, and the manner and basis of making distribution to shareholders of the constituent corporations in extinguishment of or in substitution of their shares shall be as follows: (i) The merger shall effect no change in any of the shares of PMSC stock and none of its shares shall be converted as a result of the merger. (ii) Each share of COMPUCLAIM and BCS stock issued and outstanding as of the effective date of merger shall, by virtue of the merger, be canceled, and be of no further force and effect. 2.5 COMPUCLAIM and BCS will use their best efforts to procure from the respective lessors in all leases in which COMPUCLAIM and BCS are the Lessees, and the other party or parties to all contracts to rights to which COMPUCLAIM and BCS are parties, 52 such appropriate consents in writing to the succession of PMSC to the interests of COMPUCLAIM and BCS in such leases, contracts and rights as PMSC shall have requested. 2.6 Upon the effective date of the merger, all rights, privileges, powers, franchises, and interests of COMPUCLAIM and BCS, both of a public and private nature, all of its property, real, personal, and mixed, all debts due on whatever account, and every other interest of COMPUCLAIM and BCS shall be deemed transferred to and shall vest in PMSC without further act or deed as effectually as they were theretofore vested in COMPUCLAIM and BCS, and all claims, demands, property, and every other interest shall be as effectively the property of PMSC as they were of COMPUCLAIM and BCS. All rights of creditors and liens upon the property of COMPUCLAIM and BCS shall be preserved unimpaired, and all debts, liabilities, restrictions and duties of COMPUCLAIM and BCS shall attach to PMSC and may be enforced against it to the same extent as if they had been incurred or contracted by it. 2.7 If at any time PMSC shall consider or be advised that any further deeds, assignments, or other instruments or any other things are necessary or advisable to vest, perfect, or confer, of record or otherwise, in PMSC the title to any property or rights of COMPUCLAIM and BCS acquired or to be acquired by reason of the merger, COMPUCLAIM and BCS and their officers and directors shall execute and deliver all such deeds, assignments, and other instruments and do all things necessary to vest, perfect, or confirm title to such property or rights in PMSC or otherwise to carry out this Plan of Merger, and the officers and directors of PMSC are fully authorized in the name of COMPUCLAIM and BCS or otherwise to take any and all such action. 2.8 PMSC consents to be sued and served with process in Texas or in such other jurisdiction as may be applicable in any proceeding for the enforcement of any obligation of COMPUCLAIM and/or BCS, or any obligation hereafter incurred by PMSC, and appoints the Secretary of State of Texas as its agent to accept service of process in any such proceeding in the State of Texas. 2.9 Notwithstanding any of the provisions of this Plan of Merger, the Directors of PMSC, at any time prior to the effective date of merger herein contemplated, for any reason they may deem 53 sufficient and proper, shall have the power and authority to abandon and refrain from making effective the contemplated merger set forth herein, in which case this Plan of Merger shall thereby be canceled and become null and void. 2.10 No term or provision of this Plan of Merger shall be construed so as to limit, restrict or diminish or otherwise to operate in derogation of any of the terms or provisions of the South Carolina Business Corporation Act, as amended, and Texas Business Corporation Act, as amended, governing or otherwise affecting the merger of COMPUCLAIM and BCS into PMSC as contemplated herein. 54 Articles of Amendment to the Articles of Incorporation of Policy Management Systems Corporation Pursuant to [sic] Sections 33-6-102 & 33-10-102 of the Business Corporation Act of the State of South Carolina D44681 /s/ John T. Campbell Secretary of State Filed: Aug. 23, 1989 WMJ 01/02 4973 89-012439/89-012439 16.18:20 004 06-24-89 AMT: $110.00 SECT OF STATE OF SOUTH CAROLINA Policy Management Systems Corporation, a South Carolina corporation (the "Corporation"), hereby certifies: 1. The name of the Corporation is Policy Management Systems Corporation. 2. A. The Articles of Incorporation of the Corporation are hereby amended by the addition of a provision stating the number, designation, powers, relative, participating, optional and other special rights of a series of Special Stock of the Corporation, as fixed by the Board of Directors of the Corporation under authority contained in the Corporation's Articles of Incorporation. B. To effect the foregoing, the Articles of Incorporation are amended by adding the following provisions to Article 4 thereof: "There is hereby established a series of the Corporation's authorized Special Stock, to be designated as the Series A Convertible 55 Special Stock, par value $.01 per share. The relative rights, preferences and limitations of the Series A Convertible Special Stock, insofar as not already fixed by any other provision of these Articles of Incorporation shall, as fixed by the Board of Directors of the Corporation in the exercise of authority conferred by these Articles of Incorporation, and as permitted by [sic] Sections 33-6-102 & 33-10-102 of the South Carolina Business Corporation Act, be as follows: (i) Designation and Number of Shares. The shares of such series shall be designated as "Series A Convertible Special Stock" (the "Series A Preferred Stock"). The par value of each share of the Series A Preferred Stock shall be $.01. The number of shares initially constituting the Series A Preferred Stock shall be 3,797,561; provided, however, that the number of shares of Series A Preferred Stock may be increased, by an amendment of this paragraph (i) approved by the Board of Directors of the Corporation, if within the authority of the Board of Directors of the Corporation under Article 4 of the Articles of Incorporation, to such greater number of shares of Series A Preferred Stock as are at any time issuable pursuant to the Series A Preferred Stock Purchase Agreement, but may not otherwise be increased without the affirmative vote of the holders of at least 66 2/3% of the outstanding Series A Preferred Stock, voting as a separate class. (ii) Dividends or Distributions. (A) The holders of shares of the Series A Preferred Stock, in preference to the holders of shares of any other series of Preferred Stock or other class or series of capital stock, including the Common Stock, par value $.01 per share (the "Common Stock"), of the Corporation ranking junior to the Series A Preferred Stock with respect to the payment of dividends, shall be entitled to receive, when, as and if declared by the Board of Directors, out of funds of the Corporation legally available therefor, (1) cumulative cash dividends ("Regular Dividends") is an amount equal to 3.5% of the then Liquidation Price of such shares, payable in equal semi-annual payments on the fifteenth day of March and September in each year (each such date being referred to herein as a "Regular Dividend Payment Date"), commencing on March 15, 1990, less the amount of all cash dividends declared on shares of the Series A Preferred Stock pursuant to the following clause (2) since the immediately preceding Regular Dividend Payment Date or, with respect to the first Regular Dividend Payment Date, since the 56 date of original issuance of the Series A Preferred Stock (the "Issue Date") and (2) dividends payable in cash on the payment date for each cash dividend declared on the shares of Common Stock in an amount per share of Series A Preferred Stock equal to the number of shares of Common Stock into which each share of Series A Preferred is then convertible times the cash dividends then to be paid on each share of Common Stock. Regular Dividends payable on the Series A Preferred Stock shall only "accrue" and be payable on a Regular Dividend Payment Date and shall not "accrue" during the period between Regular Dividend Payment Dates; provided that Regular Dividends payable on the first Regular Dividend Payment Date shall be equal to (a) 3.5% of the then Liquidation Price, multiplied by (b) the number of days that elapse between the Issue Date and such first Regular Dividend Payment Date, divided by (c) 182.5. (B) The Corporation shall pay a cash dividend on the Series A Preferred Stock as provided in clause (2) of paragraph (ii)(A) above immediately prior to or at the same time it pays a cash dividend on the shares of Common Stock. In addition, if the Corporation shall pay any dividend or make any distribution on the shares of Common Stock payable in assets, securities or other forms of noncash consideration (other than dividends or distributions solely in shares of Common Stock), then, in each such case, the Corporation shall simultaneously pay or make on each outstanding share of the Series A Preferred Stock a dividend or distribution in like kind equal to the number of shares of Common Stock into which each share of Series A Preferred Stock is then convertible times such dividend or distribution on each share of Common Stock. (C) Regular Dividends payable pursuant to paragraph (ii)(A) above shall accrue and only be cumulative from the Regular Dividend Payment Date of such dividends whether or not such Regular Dividends have been declared and whether or not there are any funds of the Corporation legally available for the payment of dividends. Accrued but unpaid Regular Dividends shall not bear interest. Regular Dividends paid on the shares of Series A Preferred Stock in an amount less than the total amount of such Regular Dividends at the time accrued and payable on such shares shall be allocated pro rata on a share-by-share basis among all such shares at the time outstanding. The Board of Directors may fix a record date for determination of holders of shares of Series A Preferred Stock entitled to receive a dividend or distribution declared thereon, which record date shall be (1) in the case of any cash dividend on the Series A Preferred Stock as provided in clause (2) of paragraph 57 (ii)(A) above, the same as the record date for any corresponding dividend on the Common Stock and (2) in all other cases, no more than 60 nor less than 10 days prior to the date fixed by the Board of Directors for the payment thereof. (iii) Voting Rights. The holders of shares of Series A Preferred Stock shall have the following voting rights: (A) Each holder of Series A Preferred Stock shall be entitled to a number of votes equal to the number of shares of Common Stock into which each share of the Series A Preferred Stock is then convertible, for each share of the Series A Preferred Stock held of record on each matter on which holders of the Common Stock or shareholders generally are entitled to vote, multiplied by the number of votes per share which the holders of the Common Stock or shareholders generally then have with respect to such matter. (B) Except as otherwise provided herein or by applicable law, the holders of shares of Series A Preferred Stock and the holders of shares of Common Stock shall vote together as one class for the election of directors of the Corporation and on all other matters submitted to a vote of shareholders of the Corporation. (C) So long as the Purchaser shall beneficially own shares of Series A Preferred Stock representing an aggregate of at least 10% of the Outstanding Voting Power of the Corporation, in the sole discretion of the holders of a majority of the outstanding shares of Series A Preferred Stock, the number of directors constituting the Board of Directors of the Corporation shall be increased from the number constituting the Board of Directors on the Issue Date by one (if at such time such an increase shall not already be in effect). In addition to voting together with the holders of Common Stock for the election of other directors of the Corporation, the holders of record of the Series A Preferred Stock, voting separately as a class to the exclusion of the holders of Common Stock, shall be entitled at any annual meeting of shareholders for the election of directors (and at each subsequent annual meeting of shareholders), to vote for the election of such additional director, if any, of the Corporation, the holders of any Series A Preferred Stock being entitled to cast one vote per share of the Series A Preferred Stock and such director being elected by the affirmative vote of the holders of a majority of the outstanding shares of Series A Preferred Stock. In addition to any other vote which may be required by the Articles of Incorporation, any director who shall have been so elected pursuant to the next 58 preceding sentence may be removed without cause only by the affirmative vote of the holders of the Series A Preferred Stock at the time entitled to cast a majority of the votes entitled to be cast for the election of any such director at a special meeting of such holders called for that purpose, and any vacancy thereby created may be filled by the vote of such holders. In the sole discretion of the holders of a majority of the outstanding shares of Series A Preferred Stock, the holders of the Series A Preferred Stock shall be divested of the foregoing special voting rights, subject to revesting at any time and from time to time in the sole discretion of the holders of a majority of the outstanding shares of Series A Preferred Stock. Upon the divestiture or termination of the foregoing special voting rights, the term of office of any person who may have been elected director pursuant to said special voting rights shall forthwith terminate, and the number of directors constituting the Board of Directors shall be reduced by one. The voting rights granted by this subsection (C) shall be in addition to any other voting rights granted to the holders of the Series A Preferred Stock in this paragraph (iii). (D) Except as provided herein or by applicable law, holders of Series A Preferred Stock shall have no special voting rights and their consent shall not be required (except to the extent they are entitled to vote with holders of Common Stock as set forth herein) for authorizing or taking any corporate action (other than pursuant to the Series A Preferred Stock Purchase Agreement). (iv) Certain Restrictions. (A) Whenever Regular Dividends payable on shares of Series A Preferred Stock as required by paragraph (ii) are in arrears, thereafter and until all accrued and unpaid Regular Dividends, whether or not declared, on the outstanding shares of Series A Preferred Stock shall have been declared and paid in full, the Corporation shall not: (1) declare or pay dividends on, make any other distributions on, or redeem or purchase or otherwise acquire for consideration any shares of stock ranking junior (either as to dividends or upon liquidation, dissolution or winding up) to the Series A Preferred Stock; or 59 (2) redeem or purchase or otherwise acquire for consideration any shares of Series A Preferred Stock. (B) The Corporation shall not permit any Subsidiary of the Corporation to purchase or otherwise acquire for consideration any shares of stock of the Corporation unless the Corporation could, under subparagraph (A) of this paragraph (iv), purchase or otherwise acquire such shares at such time and in such manner. (v) Liquidation Rights. (A) Upon the liquidation, dissolution or winding up of the Corporation, whether voluntary or involuntary, no distribution shall be made to the holders of shares of stock ranking junior (either as to dividends or upon liquidation, dissolution, or winding up) to the Series A Preferred Stock unless, prior thereto, the holders of Series A Preferred Stock shall have received an amount in cash equal to the Liquidation Price per share. (B) In the event the assets of the Corporation available for distribution to the holders of shares of Series A Preferred Stock upon liquidation, dissolution or winding up of the Corporation shall be insufficient to pay in full all amounts to which such holders shall be entitled pursuant to paragraph (v)(A), the entire assets of the Corporation available for distribution to the holders of the Series A Preferred Stock shall be distributed ratably among them. (C) Upon any such liquidation, dissolution or winding up of the Corporation, after the holders of the Series A Preferred Stock shall have been paid in full the amounts to which they shall be entitled pursuant to paragraph (v)(A), the remaining assets of the Corporation shall be distributed to the holders of any capital stock, including the Common Stock, ranking junior (upon liquidation, dissolution or winding up) to the Series A Preferred Stock. (D) Written notice of such liquidation, dissolution or winding up, stating a payment date, the amount of the payment and the place where the amounts distributable shall be payable, shall be mailed by overnight, certified or registered mail, return receipt requested, no less than 20 days prior to the payment date stated therein, to each holder of shares of Series A Preferred Stock, at such holder's address as it appears on the transfer books of the Corporation. (vi) Certain Events. Neither the consolidation, merger or other 60 business combinations of the Corporation with or into any other Person or Persons nor the sale of all or substantially all of the assets of the Corporation shall be deemed to be a liquidation, dissolution or winding up of the Corporation for purposes of paragraph (v). (vii) Redemption; No Sinking Fund. (A) The Corporation may, at any time after the third anniversary of the Issue Date, redeem the Series A Preferred Stock, in whole but not in part, at the Redemption Prices (expressed as a percentage of the then Liquidation Price) per share of Series A Preferred Stock set forth below: If redeemed during the 12-month period beginning on the anniversary of the Issue Date falling in: Year Redemption Price 1992 106% 1993 105 1994 104 1995 103 1996 102 1997 101 1998 and thereafter 100 (B) If the Development and Marketing Agreement (as defined in the Series A Preferred Stock Purchase Agreement) is terminated pursuant to its terms either (i) by the Company for cause or (ii) by the Purchaser for convenience, the Corporation may, at any time prior to the third anniversary of the Issue Date, by giving notice in accordance with paragraph (vii)(C) within 60 days after such termination, redeem the Series A Preferred Stock, in whole but not in part, at a Redemption Price per share of Series A Preferred Stock equal to 107% of the then Liquidation Price of such shares. (C) The Corporation shall notify each holder of Series A Preferred Stock at least 60 days in advance of the proposed Redemption Date and the Redemption Price; provided that, in the event that the Purchaser shall, after receiving such notice, notify the Company of the exercise of its registration rights under Section 8 of the Series A Preferred Stock Purchase Agreement, the Redemption Date shall be extended until the public offering of the 61 Purchaser's Series A Preferred Stock shall have been completed or abandoned. The right to convert shares of Series A Preferred Stock shall terminate on the Redemption Date, as the same may be extended in accordance with the preceeding [sic] sentence. (D) The Series A Preferred Stock shall not be subject to or entitled to the operation of a retirement or sinking fund. (viii) Ranking. The Series A Preferred Stock shall rank prior to any other equity securities of the Corporation, including the Common Stock, with respect to the payment of dividends and the distribution of assets upon the liquidation, dissolution or winding up of the Corporation. (ix) Reacquired Shares. Any Series A Preferred Stock purchased or otherwise acquired by the Corporation in any manner whatsoever shall be retired and canceled promptly after the acquisition thereof. All such shares shall upon their cancelation become authorized but unissued shares of Special Stock, without designation as to series until such shares are once more designated as part of a particular series by resolution of the Board of Directors. (x) Amendment. None of the powers, preferences and relative, participating, optional and other special rights of the Series A Preferred Stock as provided herein shall be amended in any manner which would alter or change the powers, preferences, rights or privileges of the holders of Series A Preferred Stock so as to affect them adversely without the affirmative vote of the holders of at least 66 2/3% of the outstanding Series A Preferred Stock, voting as a separate class. (xi) Conversion. Each share of Series A Preferred Stock may be converted at any time at the option of the holder thereof, into shares of Common Stock, on the terms and conditions set forth in this paragraph (xi). (A) Subject to the provisions for adjustment hereinafter set forth, each share of Series A Preferred Stock shall be convertible in the manner hereinafter set forth into one fully paid and nonassessable share of Common Stock. (B) The number of shares of Common Stock into which each share of Series A Preferred Stock is convertible shall be subject to adjustment from time to time as follows: (1) In case the Corporation shall at any time or from time 62 to time declare a dividend, or make a distribution, on the outstanding shares of Common Stock in shares of Common Stock or subdivide or reclassify the outstanding shares of Common Stock into a greater number of shares or combine or reclassify the outstanding shares of Common Stock into a smaller number of shares of Common Stock, then, and in each such case, the number of shares of Common Stock into which each share of Series A Preferred Stock is convertible shall be adjusted so that the holder of each share thereof shall be entitled to receive, upon the conversion thereof, the number of shares of Common Stock which the holder of a share of Series A Preferred Stock would have been entitled to receive after the happening of any of the events described above had such share been converted immediately prior to the happening of such event or the record date therefor, whichever is earlier. An adjustment made pursuant to this clause (1) shall become effective (a) in the case of any such dividend or distribution, immediately after the close of business on the record date for the determination of holders of shares of Common Stock entitled to receive such dividend or distribution, or (b) in the case of any such subdivision, reclassification or combination, at the close of business on the day upon which such corporate action becomes effective. (2) In case the Corporation shall at any time or from time to time issue shares of Common Stock (or securities convertible into shares of Common Stock) at a price per share (or having a conversion price per share) less than $30.75 divided by the number of shares of Common Stock into which a share of Series A Preferred Stock is then convertible (the "Conversion Price") as of the date of issuance of such shares or of such convertible securities, then, and in each such case, the number of shares of Common Stock into which each share of Series A Preferred Stock is convertible shall be adjusted so that the holder of each share thereof shall be entitled to receive, upon the conversion thereof, the number of shares of Common Stock determined by multiplying (a) the number of shares of Common Stock into which such share was convertible on the day immediately prior to such date by (b) a fraction, the numerator of which shall be the sum of (I) the number of shares of Common Stock outstanding on such date and (II) the number of additional shares of Common Stock issued (or into which the convertible securities may convert), and the denominator of which shall be the sum of (I) the number of shares of Common Stock outstanding on such date and (II) the 63 number of shares of Common Stock which the aggregate consideration receivable by the Corporation for the total number of shares of Common Stock so issued (or into which the convertible securities may convert) would purchase at such Conversion Price on such date. An adjustment made pursuant to this clause (2) shall be made on the next Business Day following the date on which any such issuance is made and shall be effective retroactively immediately after the close of business on such date. For purposes of this clause (2), the aggregate consideration receivable by the Corporation in connection with the issuance of shares of Common Stock or of securities convertible into shares of Common Stock shall be deemed to be equal to the sum of the aggregate offering price (before deduction of reasonable underwriting discounts or commissions and expenses) of all such securities plus the minimum aggregate amount, if any, payable upon conversion of any such convertible securities into shares of Common Stock. The issuance of any shares of Common Stock (whether treasury shares or newly issued shares) pursuant to a dividend or distribution on, or subdivision, combination or reclassification of, the outstanding shares of Common Stock requiring an adjustment in the conversion ratio pursuant to clause (1) of this sub-paragraph (B) shall not be deemed to constitute an issuance of Common Stock or convertible securities by the Corporation to which this clause (2) applies. The issuance of any of the following shall not be deemed to constitute an issuance of Common Stock or convertible securities of the Corporation to which this clause (2) applies: shares of Common Stock pursuant to any Employee Stock Plan (as defined in the Series A Preferred Stock Purchase Agreement) approved by the shareholders of the Corporation; shares of Common Stock issued upon conversion, exchange or exercise of securities convertible into Common Stock that were issued pursuant to a dividend or other distribution (of rights or otherwise) on the Common Stock in which the Series A Preferred Stock shared on a pro rata basis, according to the number of shares of Common Stock into which one share of Series A Preferred Stock was then convertible; and shares of Common Stock (or securities convertible into shares of Common Stock) in connection with the pending acquisition of Advanced Systems Applications, Inc. (3) In case at any time the Corporation shall be a party to any transaction (including, without limitation, a merger, consolidation, sale of all or substantially all of the 64 Corporation's assets, liquidation or recapitalization of the Common Stock and excluding any transaction to which clause (1) or (2) of this sub-paragraph (B) applies) in which the previously outstanding Common Stock shall be changed into or exchanged for different securities of the Corporation or common stock or other securities of another corporation or interests in a noncorporate entity or other property (including cash) or any combination of any of the foregoing (each such transaction being herein called the "Transaction", the date of consummation of the Transaction being herein called the "Consummation Date", the Corporation (in the case of a recapitalization of the Common Stock to which this clause (3) applies or any other such transaction in which the Corporation retains substantially all of its assets and survives as a corporation) or such other corporation or entity (in each other case) being herein called the "Acquiring Company", and the common stock (or equivalent equity interests) of the Acquiring Company being herein called the "Acquirer's Common Stock"), then, as a condition of the consummation of the Transaction, lawful and adequate provisions shall be made so that each holder of shares Series A Preferred Stock shall be entitled, at the election of the Series A Preferred Stock as provided in the following sentence, to the treatment accorded pursuant to sub-clause (a)(I) or (a)(II) and, to the extent applicable, (a)(III). The selection by the holders of shares of Series A Preferred Stock of the treatment to be accorded such shares from among the alternatives specified in the preceding sentence shall require the affirmative vote of the holders of at least 66 2/3% of the outstanding shares of Series A Preferred Stock, voting in person or by proxy, at a meeting of such stockholders, which vote shall be taken on or before the later of (I) the 30th day following the Consummation Date, and (II) the 60th day following the day of delivery or mailing to such holders of the last proxy statement relating to the vote on the Transaction by the holders of the Common Stock, and which vote shall bind all holders of shares of Series A Preferred Stock and their transferees; if the holders of shares of Series A Preferred Stock are unable to or for any other reason do not make a selection, then the Board of Directors of the Corporation shall make such selection, in accordance with this clause (3), from among the alternatives specified in this clause (3). Notwithstanding the foregoing any holder of Series A Preferred Stock shall in all events be entitled to the treatment accorded pursuant to sub-clause (a)(III) in the 65 event the circumstances specified therein shall occur. Any selection made by the holders of shares of Series A Preferred Stock in accordance with the second preceding sentence shall be communicated in writing to the Corporation as promptly as practicable after the vote referred to above shall have been taken. (a) In case of any Transaction, each share of Series A Preferred Stock shall continue to remain outstanding and shall be subject to all provisions of these Articles of Amendment, as in effect prior to such Transaction except that: (I) each share of Series A Preferred Stock shall thereafter be convertible into, in lieu of the Common Stock issuable upon such conversion prior to the Consummation Date, shares of the Acquirer's Common Stock, unless the Acquiring Company fails to meet the requirements set forth in (IV), (V) and (VI) below, in which case shares of the common stock of the corporation (herein called a "Parent") which directly or indirectly controls the Acquiring Company if it meets the requirements set forth in (IV), (V) and (VI) below, at a conversion price per share equal to the Conversion Price in effect immediately prior to the Consummation Date multiplied by a fraction the numerator of which is the market price per share (determined in the same manner as provided in the definition of Current Market Price) of the Acquirer's Common Stock or the Parent's common stock, as the case may be, immediately prior to the Consummation Date and the denominator of which is the Current Market Price per share of Common Stock immediately prior to the Consummation Date (subject in each case to adjustments from and after the Consummation Date as nearly equivalent as possible to the adjustments provided for in this paragraph (xi)); (II) each share of Series A Preferred Stock shall thereafter be convertible into, in lieu of the Common Stock issuable upon such conversion prior to the Consummation Date, the amount of securities or other property to which such holder would actually have been entitled as a holder of shares of Common Stock upon the consummation of the Transaction if such holder had converted such shares of Series A Preferred Stock 66 immediately prior to such Transaction (subject to adjustments from and after the Consummation Date as nearly equivalent as possible to the adjustments provided for in this paragraph (xi)); provided that if in connection with the Transaction a tender or exchange offer shall have been made and there shall have been acquired pursuant thereto more than 50% of the outstanding shares of Common Stock, and if the holders of shares of Series A Preferred Stock so designate in the notice given to the Corporation which specifies their selection of this alternative (a)(II), each holder of such shares shall be entitled to receive upon conversion thereof, the amount of securities or other property to which such holder would actually have been entitled as a holder of shares of Common Stock if such holder had converted such shares of Series A Preferred Stock prior to the expiration of such tender or exchange offer and accepted such offer and had sold therein the percentage of all the shares of Common Stock issuable upon conversion of its shares of Series A Preferred Stock equal to the percentage of shares of the then outstanding Common Stock so purchased in the tender or exchange offer, with the remaining portion of its shares or Series A Preferred Stock thereafter being convertible into the amount of securities or other property to which such holder would actually have been entitled upon the consummation of the Transaction as a holder of shares of Common Stock if such holder had converted such shares of Series A Preferred Stock immediately prior to such Transaction (subject to adjustments from and after the Consummation Date as nearly equivalent as possible to the adjustments provided for in this paragraph (xi)); or (III) if neither the Acquiring Company nor the Parent meets the requirements set forth in (IV), (V) and (VI) below, each share of Series A Preferred Stock shall thereafter be convertible into, in lieu of the Common Stock issuable upon such conversion prior to the Consummation Date, an amount in cash equal to the Fair Market Value in cash, as of the Consummation Date (computed without interest), of the shares of capital stock or other securities or property (other than cash) to which the holder of shares of Series A Preferred Stock would be entitled, pursuant to (II) above (including the proviso thereof, if applicable) upon 67 conversion of each such share, as determined by an independent investment banking firm (with an established national reputation as a valuer of equity securities) selected by the Corporation, plus the cash, if any, into which each such share of Series A Preferred Stock would be convertible pursuant to (II) above. The Corporation agrees to obtain, and deliver to each holder of shares of Series A Preferred Stock a copy of the determination of such an independent investment banking firm within 15 days after the Consummation Date of any Transaction to which (III) above is applicable. The requirements referred to above in the case of the Acquiring Company or its Parent are that immediately after the Consummation Date: (IV) it is a solvent corporation or other entity organized under the laws of any State of the United States of America having its common stock or, in the case of an entity other than a corporation, equivalent equity securities, listed on the New York Stock Exchange or the American Stock Exchange or quoted by the NASDAQ National Market System or any successor thereto or comparable system, and such common stock or equivalent equity security continues to meet the requirements for such listing or quotation; (V) it is required to file, and in each of its three fiscal years immediately preceding the Consummation Date (or since its inception) has filed, reports with the Securities and Exchange Commission (the "Commission") pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended; and (VI) in the case of the Parent, such Parent is required to include the Acquiring Company in the consolidated financial statements contained in the Parent's Annual Report on Form 10-K as filed with the Commission and is not itself included in the 68 consolidated financial statements of any other Person (other than its consolidated subsidiaries). Notwithstanding anything contained herein to the contrary, the Corporation shall not effect any Transaction unless prior to the consummation thereof each corporation or entity (other than the Corporation) which may be required to deliver any securities or other property upon the conversion of shares of Series A Preferred Stock, or the satisfaction of conversion rights as provided herein, shall assume, by written instrument delivered to each holder of shares of Series A Preferred Stock, the obligation to deliver to such holder such securities or other property to which, in accordance with the foregoing provisions, such holder may be entitled, and such corporation or entity shall have similarly delivered to each holder of shares of Series A Preferred Stock an opinion of counsel for such corporation or entity, which opinion shall state that the right, powers and privileges of the outstanding shares of Series A Preferred Stock, including, without limitation, the conversion provisions applicable thereto, if any, shall thereafter continue in full force and effect and shall be enforceable against such corporation or entity in accordance with the term hereof and thereof. All calculations under this paragraph (B) shall be made to the nearest one one-hundredth of a share. (C) If any adjustment in the number of shares of Common Stock into which each share of Series A Preferred Stock may be converted required pursuant to this paragraph (xi) would result in an increase or decrease of less than one-half of one percent in the number of shares of Common Stock into which each share of Series A Preferred Stock is then convertible, the amount of any such adjustment shall be carried forward and adjustment with respect thereto shall be made at the earlier of (1) the time of and together with any subsequent adjustment, which, together with such amount and any other amount or amounts so carried forward, shall aggregate at least one-half of one-percent of the number of shares of Common Stock into which each share of Series A Preferred Stock is then convertible or (2) three years after the date on which such adjustment otherwise would have been made. (D) The Board of Directors may increase the number of shares of Common Stock into which each share of Series A Preferred Stock 69 may be converted, in addition to the adjustments required by this paragraph (xi), as shall be determined by it (as evidenced by a resolution of the Board of Directors) to be advisable in order to avoid or diminish any income deemed to be received by any holder for federal income tax purposes of shares of Common Stock or Series A Preferred Stock resulting from any events or occurrences giving rise to adjustments pursuant to this paragraph (xi) or from any other similar event. (E) The holder of any shares of Series A Preferred Stock may exercise its right to convert such shares into shares of Common Stock by surrendering for such purpose to the Corporation, at its principal office or at such other office or agency maintained by the Corporation for that purpose, a certificate or certificates representing the shares of Series A Preferred Stock to be converted accompanied by a written notice stating that such holder elects to convert all or a specified whole number of such shares in accordance with the provisions of this paragraph (xi) and specifying the name or names in which such holder wishes the certificate or certificates for shares of Common Stock to be issued. In case such notice shall specify a name or names other than that of such holder, such notice shall be accompanied by payment of all transfer taxes payable upon the issuance of shares of Common Stock in such name or names. Other than such taxes, the Corporation will pay any and all issue and other taxes (other than taxes based on income) that may be payable in respect of any issue or delivery of shares of Common Stock on conversion of Series A Preferred Stock pursuant hereto. As promptly as practicable, and in any event within five business days after the surrender of such certificate or certificates and the receipt of such notice relating thereto and, if applicable, payment of all transfer taxes (or the demonstration to the satisfaction of the Corporation that such taxes have been paid), the Corporation shall deliver or cause to be delivered (1) certificates representing the number of validly issued, fully paid and nonassessable full shares of Common Stock to which the holder of shares of Series A Preferred Stock so converted shall be entitled and (2) if less than the full number of shares of Series A Preferred Stock evidenced by the surrendered certificate or certificates are being converted, a new certificate or certificates, of like tenor, for the number of shares evidenced by such surrendered certificate or certificates less the number of shares converted. Such conversion shall be deemed to have been made at the close of business on the date of giving of such notice and of such surrender of the certificate or certificates representing the shares of Series A Preferred Stock to be converted 70 so that the rights of the holder thereof as to the shares being converted shall cease except for the right to receive shares of Common Stock in accordance herewith, and the person entitled to receive the shares of Common stock shall be treated for all purposes as having become the record holder of such shares of Common Stock at such time. The Corporation shall not be required to convert, and no surrender of shares of Series A Preferred Stock shall be effective for that purpose, while the transfer books of the Corporation for the Common Stock are closed for any purpose (but not for any period in excess of 15 days); but the surrender of shares of Series A Preferred Stock for conversion during the period while such books are so closed shall become effective for conversion immediately upon the reopening of such books, as if the conversion had been made on the date such shares of Series A Preferred Stock were surrendered, and at the conversion rate in effect at the date of such surrender. (F) Upon conversion of any shares of Series A Preferred Stock, the holder thereof shall be entitled to receive any accrued but unpaid dividends on such shares of Series A Preferred Stock. (G) In connection with the conversion of any shares of Series A Preferred Stock, no fractions of shares of Common Stock shall be issued, but in lieu thereof the Corporation shall pay a cash adjustment in respect of such fractional interest in any amount equal to such fractional interest multiplied by the Current Market Price per share of Common Stock on the day on which such shares of Series A Preferred Stock are deemed to have been converted. (H) The Corporation shall at all times reserve and keep available out of its authorized and unissued Common Stock, solely for the purpose of effecting the conversion of the Series A Preferred Stock, such number of shares of Common Stock as shall from time to time be sufficient to effect the conversion of all then outstanding shares of Series A Preferred Stock. The Corporation shall from time to time, in accordance with the laws of South Carolina, increase the authorized amount of Common Stock if at any time the number of authorized shares of Common Stock remaining unissued shall not be sufficient to permit the conversion at such time of all then outstanding shares of Series A Preferred Stock. (I) In the event that one of the events described in Section 12 of the Series A Preferred Stock Purchase Agreement shall have occurred, and the Purchaser shall have received the certificate and 71 the opinion referred to in such Section 12, all shares of the Series A Preferred Stock shall be deemed to have been converted into, and shall (without any action of the holder thereof) becomes, that number of shares of Common Stock into which the Series A Preferred Stock was then convertible in accordance with the provisions hereof and the shares of Series A Preferred Stock shall be returned to the status of authorized but unissued shares. (xii) Reports as to Adjustments. Whenever the number of shares of Common Stock into which each share of Series A Preferred Stock is convertible is adjusted as provided in paragraph (xi), the Corporation shall promptly mail to the holders of record of the outstanding shares of Series A Preferred Stock at their respective addresses as the same shall appear in the Corporation's stock records a notice stating that the number of shares of Common Stock into which the shares of Series A Preferred Stock are convertible has been adjusted and setting forth the new number of shares of Common Stock (or describing the new stock, securities, cash or other property) into which each share of Series A Preferred Stock is convertible as a result of such adjustment, a brief statement of the facts requiring such adjustment and the computation thereof, and when such adjustment became effective. (xiii) Notice of Certain Events. In case: (A) the Corporation shall declare a dividend, or make a distribution on the outstanding shares of Common Stock in shares of Common Stock or subdivide or reclassify the outstanding shares of Common Stock into a greater number of shares or combine or reclassify the outstanding shares of Common Stock into a smaller number of shares of Common Stock; (B) the Corporation shall issue shares of Common Stock (or securities convertible into shares of Common Stock) at a price per share (or having a conversion price per share) less than the Conversion Price as of the date of issuance of such shares or of such convertible securities; (C) the Corporation shall declare, order, pay or make a dividend or other distribution on its Common Stock, other than shares of Common Stock; or (D) the Corporation shall be a party to any Transaction; then the Corporation shall promptly (but in any event at least 10 days prior to the applicable record date, effective date or date of 72 issuance) mail to the holders of record of the outstanding shares of Series A Preferred Stock at their respective addresses as the same shall appear on the Corporation's stock records a notice stating the date on which a record is to be taken for the purpose of such dividend or other distribution, the date or anticipated date on which such subdivision, reclassification or combination is expected to become effective, the date or anticipated date on which such issuance is to occur or the Consummation Date of such Transactions (and which notice shall also state, if applicable, the date as of which it is expected that holders of shares of Common Stock of record shall be entitled to exchange their shares of Common Stock for securities or other property). (xiv) Certain Definitions. For the purposes of these Articles of Amendment: "Affiliate" shall mean, as to any Person, any other Person which directly or indirectly controls, or is under common control with, or is controlled by, such Person. As used in this definition, "control" (including, with its correlative meanings, "controlled by" and "under common control with") shall mean possession, directly or indirectly, of power to direct or cause the direction of management or policies (whether through ownership of securities or partnership or other ownership interests, by contract or otherwise). A Person shall be deemed the "beneficial owner" of, and shall be deemed to "beneficially own", any securities (a) which such Person or any of its Affiliates is deemed to "beneficially own" within the meaning of Rule 13d.3 under the Securities Exchange Act of 1934, and the rules and regulations thereunder or (b) which such Person or any of its Affiliates has the right to acquire (whether such right is exercisable immediately or only after the passage of time) pursuant to any agreement, arrangement or understanding or upon the exercise of any right of conversion or exchange, warrant, option or otherwise. "Business Day" shall mean any day other than a Saturday, Sunday, or a day on which banking institutions in the State of New York are authorized or obligated by law or executive order to close. "Current Market Price" per share of Common Stock on any date shall be deemed to be the average of the daily closing prices per share of Common Stock for the 20 consecutive Trading Days immediately prior to such date; provided that such 20 consecutive Trading Days shall in no event include any Trading Day (A) before the first full Trading Day 73 after the first public announcement of the issuance of the dividend or other distribution or (B) after the last full Trading Day prior to the commencement of "ex-dividend" trading on the exchange or market specified in the following sentence. The closing price for each day shall be the last sale price, regular way, or, in case no such sale takes place on such day, the average of the closing bid and asked prices, regular way, in either case as reported in the principal consolidated transaction reporting system with respect to securities listed or admitted to trading on the New York Stock Exchange or, if the Common Stock is not listed or admitted to trading on the New York Stock Exchange, as reported in the principal consolidated transaction reporting system with respect to securities listed on the principal national securities exchange on which the Common Stock is listed or admitted to trading or, if the Common Stock is not listed or admitted to trading on any national securities exchange, the last quoted sale price or, if not so quoted, the average of the high bid and low asked prices in the over-the-counter market, as reported by the National Association of Securities Dealers, Inc. Automated Quotation System ("NASDAQ") or such other system then in use, or, if on any such date the Common Stock is not quoted by any such organization, the average of the closing bid and asked prices as furnished by a professional market maker making a market in the Common Stock selected by the Board of Directors. If the Common Stock is not publicly held or so listed or publicly traded, "Current Market Price" shall mean the Fair Market Value per share as determined in good faith by the Board of Directors of the Corporation. "Fair Market Value" shall mean the amount which a willing buyer would pay a willing seller in an arm's-length transaction. "Liquidation Price" measured per share of Series A Preferred Stock a [sic] of any particular date shall mean the sum of (a) $30.75 plus (b) an amount equal to all unpaid Regular Dividends, whether or not declared, accrued on such share through the date as of which the Liquidation Price is being paid. "Outstanding Voting Power of the Corporation" shall mean the total number of votes which may be cast in the election of directors of the Corporation at any meeting of shareholders of the Corporation if all Voting Securities then outstanding were present and voted at such meeting, other than votes that may be cast only by one class or series of stock (other than Common Stock) or upon the happening of a contingency. "Person" shall mean any individual, firm, corporation or other entity, and shall include any successor (by merger or otherwise) of 74 such entity. "Purchaser" shall mean International Business Machines Corporation, a New York corporation. "Series A Preferred Stock Purchase Agreement" shall mean the Stock Purchase Agreement dated July 26, 1989, between the Purchaser and the Corporation, as it may be amended from time to time. "Subsidiary" of any Person shall mean any corporation or other entity of which a majority of the voting power of the voting equity securities or equity interest is owned, directly or indirectly, by such Person. "Trading Day" shall mean a day on which the principal national securities exchange on which the Common Stock is listed or admitted to trading is open for the transaction of business or, if the Common Stock is not listed or admitted to trading on any national securities exchange, any day other than a Saturday, Sunday, or a day on which banking institutions in the State of New York are authorized or obligated by law or executive order to close. "Voting Securities" shall mean the shares of Common Stock and any other securities of the Corporation entitled to vote generally in the election of directors of the Corporation, and any other securities (including rights and options) convertible into, exchangeable for or exercisable for, any of the foregoing (whether or not presently convertible, exchangeable or exercisable), including the Series A Preferred Stock." 3. The amendment to the Articles of Incorporation of the Corporation set forth in Article 2 of these Articles of Amendment was authorized and adopted by the Board of Directors of the Corporation at a meeting duly held on July 26, 1989. No shareholder action was required for the adoption of these Articles of Amendment. IN WITNESS WHEREOF, Policy Management Systems Corporation has caused these Articles of Amendment to be duly executed by its President and Chief Executive Officer and attested to by its Secretary and has caused its corporate seal to be affixed hereto, as of this 23rd day of August, 1989. 75 POLICY MANAGEMENT SYSTEMS CORPORATION BY: /s/ G. Larry Wilson G. Larry Wilson President and Chief Executive Officer (Corporate Seal) ATTEST: /s/ Robert L. Gresham Robert L. Gresham Secretary 76 ARTICLES OF AMENDMENT TO THE ARTICLES OF INCORPORATION OF POLICY MANAGEMENT SYSTEMS CORPORATION D44681 /s/ John T. Campbell Secretary of State Filed: Oct. 25, 1989 JSR 01/02 4973 09-015403/89-015403 16:01:00 004 10-27-89 AMT: $110.00 SECT OF STATE OF SOUTH CAROLINA Policy Management Systems Corporation (the "Corporation"), hereby certifies: 1. The name of the Corporation is Policy Management Systems Corporation. 2. The Articles of Incorporation of the Corporation are hereby amended to delete all of the provisions of Article 2 of those Articles of Amendment filed by the Corporation with the South Carolina Secretary of State on August 23, 1989; and that the 3,797,561 shares of Special Stock designated to be Series A Convertible Special Stock in such Articles of Amendment filed on August 23, 1989, are hereby returned to the status of authorized but unissued and undesignated shares of the class of Special Stock, $.01 par value per share, and the Corporation shall have 5,000,000 shares of such class of Special Stock authorized for which the Board of Directors shall have the right to determine and fix the relative rights and preferences. 3. The amendment to the Articles of Incorporation set forth in Article 2 of these Articles of Amendment was proposed and recommended for approval to the shareholders by the Board of Directors of the Corporation. On the record date for determining shareholders entitled to vote at the special meeting of shareholders held on October 25, 1989, there were 15,397,023 shares of Common Stock outstanding and 3,797,561 shares of Series A Convertible Special Stock outstanding, of which all shares of both classes were entitled to vote as a single 77 voting group and of which the 3,797,561 shares of Series A Convertible Special Stock were entitled to vote as a separate voting group, and 11,378,811 shares of Common Stock and all shares of Series A Convertible Special Stock were indisputably represented at the Special Meeting. 10,301,080 shares of Common stock voted for the amendment, 1,043,867 shares of Common Stock voted against the amendment, and all shares of Series A Convertible Special Stock voted for the amendment. The number of votes cast for the amendment by each voting group was sufficient for approval by each voting group. IN WITNESS WHEREOF, Policy Management Systems Corporation has caused these Articles of Amendment to be duly executed by its President and Chief Executive Officer and attested by its Secretary and has caused its corporate seal to be affixed hereto as of this 25th day of October, 1989. POLICY MANAGEMENT SYSTEMS CORPORATION BY: /s/ G. Larry Wilson G. Larry Wilson President and Chief Executive Officer (Corporate Seal) ATTEST: /s/ Robert L. Gresham Robert L. Gresham Secretary 78 ARTICLES OF MERGER OF ADVANCED SYSTEM APPLICATIONS, INC. WITH AND INTO POLICY MANAGEMENT SYSTEMS CORPORATION D44681 /s/ John T. Campbell Secretary of State Filed: Dec. 28, 1990 MBC 01/02/4973 90-018291/90-018291 15 20:20 004 12-28-90 AMT: $110.00 SECT OF STATE OF SOUTH CAROLINA Pursuant to the provisions of Section 33-11-104 of the South Carolina Business Corporation Act of 1988, POLICY MANAGEMENT SYSTEMS CORPORATION, a corporation organized and existing under the laws of the State of South Carolina (the "Surviving Corporation"), and ADVANCED SYSTEM APPLICATIONS, INC., a corporation organized and existing under the laws of the State of Delaware ("ASA"), hereby execute the following Articles of Merger. 1. The Plan of Merger, providing for the merger of ASA with and into the Surviving Corporation (the "Merger") is set forth as Exhibit A to these Articles of Merger. 2. The Surviving Corporation, Policy Management Systems Corporation, shall be the surviving corporation resulting from the Merger and shall continue to conduct its business under the name "Policy Management Systems Corporation". 3. All of the outstanding shares of ASA were held by the Surviving Corporation when the Plan of Merger was approved, and no amendment of the Articles of Incorporation of the Surviving Corporation was adopted; therefore, no action of the shareholders of either PMSC or ASA was required for approval of such Plan of Merger. 79 4. The Merger shall be effective on the later of (i) 12:01 a.m. Eastern Standard Time on January 1, 1991, (ii) the time these Articles of Merger are filed with the Secretary of State of the State of South Carolina or (iii) the time a certificate of ownership and merger is filed with the Secretary of State of the State of Delaware. IN WITNESS WHEREOF, each of the undersigned corporation has caused these Articles of Merger to be duly executed in its name this 16th day of October, 1990. The Surviving Corporation: POLICY MANAGEMENT SYSTEMS CORPORATION Attest: /s/ Robert L. Gresham BY: /s/ G. Larry Wilson Robert L. Gresham G. Larry Wilson Executive Vice President, Chairman of the Board and Treasurer and Secretary President ASA: Attest: ADVANCED SYSTEM APPLICATIONS, INC. /s/ Robert L. Gresham BY: /s/ G. Larry Wilson Robert L. Gresham G. Larry Wilson Treasurer and Secretary Chairman and President 80 EXHIBIT A PLAN OF MERGER THIS PLAN OF MERGER (hereinafter referred to as the "Plan of Merger") by and between POLICY MANAGEMENT SYSTEMS CORPORATION, a South Carolina corporation (sometimes hereinafter referred to as "PMSC" or the "Surviving Corporation"), and ADVANCED SYSTEM APPLICATIONS, INC., a Delaware corporation (sometimes hereinafter referred to as "ASA") (PMSC and ASA are sometimes hereinafter collectively referred to as the "Constituent Corporations"). W I T N E S S E T H: WHEREAS, PMSC is the sole beneficial owner of all of the outstanding capital stock of ASA; and WHEREAS, THE [sic] Board of Directors of PMSC has determined that it is in the best interest of PMSC and ASA for ASA to be merged with and into PMSC on the terms set forth below; The following constitutes the terms and conditions of the merger of ASA with and into PMSC: 1. Merger. 1.1 Names of Constituent Corporations; Merger. The names of the corporations proposing to merge hereunder are: (i) Policy Management Systems Corporation, a South Carolina corporation, and (ii) Advanced System Applications, Inc., a Delaware corporation. On the Effective Date (as defined in Section 1.2 hereof), ASA shall be merged with and into PMSC and the separate existence of ASA shall cease. The Constituent Corporations shall become a single corporation which shall be a South Carolina corporation and which shall continue in existence as the Surviving Corporation under the name "Policy Management Systems Corporation." Except as otherwise specifically set forth herein, the identity, existence, purposes, powers, franchises, rights and immunities of the Surviving Corporation shall continue unaffected and unimpaired 81 by the merger. 1.2 Effective Date. This Plan of Merger shall become effective as of the time the articles of merger referred to in Section 4 hereof have been filed with the Secretary of State of the State of South Carolina as required by the laws of the State of South Carolina. 2. Terms and Conditions of the Merger. 2.1 Articles of Incorporation and Bylaws of Surviving Corporation. On the Effective Date, the Articles of Incorporation of PMSC, as heretofore amended, shall remain in effect unaltered as the Articles of Incorporation of the Surviving Corporation. Such Articles of Incorporation, as amended, separate and apart from this Plan of Merger, shall be, and may be separately certified as the Articles of Incorporation of PMSC after the Effective Date. The Bylaws of PMSC, as in effect immediately prior to the Effective Date, shall continue in full force and effect as the Bylaws of the Surviving Corporation until altered or amended as provided therein or in accordance with the laws of the State of South Carolina. The duly qualified and acting officers and directors of PMSC immediately prior to the Effective Date shall continue to be the directors and officers of the Surviving Corporation. 2.2 Property and Liabilities. On the Effective Date, the separate existence of ASA shall cease, and ASA shall be merged with and into PMSC. As the Surviving Corporation, PMSC shall, from and after the Effective Date, possess all the rights, privileges, immunities, powers and franchises of whatever nature and description, and shall be subject to all the restrictions, duties, obligations and liabilities of each of the parties hereto; and all rights, privileges, immunities, powers and franchises of each of the parties hereto; and all property (real, personal and mixed) and all debts due to either of the Constituent Corporations on whatever account, including subscriptions to shares, and all other choses [sic] in action, and all and every other interest, of or belonging to any of them shall be vested in the Surviving Corporation; and all property, rights, privileges, immunities, powers and franchises, and all and every other interest shall be thereafter as effectually the property of the Surviving 82 Corporation as they were the Constituent Corporations; and the title to any real estate vested by deed or otherwise in any of them shall not revert to or be in any way impaired by reason of such merger. All rights of creditors and liens upon the property of the Constituent Corporations shall be preserved unimpaired, and all debts, liabilities, obligations and duties of the Constituent Corporations shall henceforth attach to and be the liabilities of the Surviving Corporation and may be enforced against it to the same extent as if such debts, liabilities and duties had been incurred or contracted by it. Any claim existing or action or proceeding pending by or against the Constituent Corporations may be prosecuted as if the merger had not taken place, or the Surviving Corporation may be substituted in any such action or proceeding. If at any time the Surviving Corporation shall consider or be advised that any further assignments, assurances in law, or other acts or instruments are necessary or desirable to vest, perfect, or confirm in the Surviving Corporation the title to any property or rights of the Constituent Corporations, the Constituent Corporations and their proper officers and directors shall and will do all such acts and things as may be necessary or proper to vest, effect, or confirm title to such property or rights in the Surviving Corporation and otherwise to carry out the purposes of this Plan of Merger. 3. Manner and Basis of Conversion and Exchange of Shares. 3.1 Stock of PMSC. The merger shall effect no change in any of the shares of PMSC stock, and none of its shares shall be converted or otherwise affected as a result of the Merger. 3.2 Stock of ASA. All of the capital stock of ASA shall cease to exist and shall be deemed cancelled, retired and eliminated and be of no further force and effect. 4. Additional Matters. PMSC and ASA shall cause articles of merger or certificates of ownership and merger and such other documents as may be required under the laws of the States of South Carolina and Delaware to be executed, and the Surviving Corporation shall cause such articles of merger, certificates of ownership and merger and other documents to be filed as required by the laws of the States of South Carolina 83 and Delaware and shall cause all fees with respect thereto to be paid and all notices with respect thereto to be properly given or published. IN WITNESS WHEREOF, each of the undersigned corporations has caused these Articles of Merger to be duly executed in its name this 16th day of October, 1990. The Surviving Corporation: POLICY MANAGEMENT SYSTEMS CORPORATION Attest: /s/ Robert L. Gresham BY: /s/ G. Larry Wilson Robert L. Gresham G. Larry Wilson Executive Vice President, Chairman of the Board and Treasurer and Secretary President ASA: Attest: ADVANCED SYSTEM APPLICATIONS, INC. /s/ Robert L. Gresham BY: /s/ G. Larry Wilson Robert L. Gresham G. Larry Wilson Treasurer and Secretary Chairman and President 84 STATE OF SOUTH CAROLINA SECRETARY OF STATE ARTICLES OF AMENDMENT /s/ Jim Miles Secretary of State Filed May 30, 1991 Pursuant [sic] Section 3-10-106 of the 1976 South Carolina Code, as amended, the undersigned corporation adopts the following Articles of Amendment to its Articles of Incorporation: 1. The name of the corporation is Policy Management Systems Corporation. 2. On May 14, 1991, the corporation adopted the following Amendment(s) of its Articles of Incorporation: (Type or attach the complete text of Each Amendment) (See Attachment A) 3. The manner, if not set forth in the amendment, in which any exchange, reclassification, or cancellation of issued shares provided for in the Amendment shall be effected, is as follows: (if not applicable, insert "not applicable" or "NA"). N/A 4. Complete either a or b, whichever is applicable. a. [x] Amendment(s) adopted by shareholder action. At the date of adoption of the amendment, the number of outstanding shares of each voting group entitled to vote separately on the Amendment, and the vote of such shares was: 85
Number of Number of Number of Votes Number of Undisputed* Outstanding Votes Entitled Represented at Shares Voted Voting Group Shares to be Cast the meeting For Against Common Stock 19,606,252 19,606,252 16,529,231 14,724,404 1,668,760 Special Stock -0- ------ ------ ------- ------ NOTE: Pursuant to Section 33-10-106(6)(i), the corporation can alternatively state the total number of undisputed shares cast for the amendment by each voting group together with a statement that the number of [sic] cast for the amendment by each voting group was sufficient for approval by that voting group.
b. [ ] The Amendment(s) was duly adopted by the incorporators or board of directors without shareholder approval pursuant to [sic] Section 33-6-102(d), 33-10-102 and 33-10-105 of the 1976 South Carolina Code as amended, and shareholder action was not required. 5. Unless a delayed date is specified, the effective date of these Articles of Amendment shall be the date of acceptance for filing by the Secretary of State (See [sic] Section 33-1-230(b)): N/A DATE: May 14, 1991 Policy Management Systems Corporation (Name of Corporation) BY: /s/ Robert L. Gresham (Signature) 86 Robert L. Gresham (Type or Print Name and Office) Executive Vice President Secretary and Treasurer 87 ATTACHMENT A Article 4 is deleted in its entirety and replaced with: 4. The Corporation is authorized to issue shares of stock as follows: Authorized No. Par Class of Shares of each class Value Common Stock 75,000,000 $.01 Special Stock 5,000,000 $.01 Special Stock is a class of $.01 par value special stock for which the Board of Directors shall have the right to determine the preferences, limitations and relative rights, within the limits set forth in Section 33-6-101 of the Code of Laws of South Carolina 1976, and any amended or successor provisions thereof. Article 5 is deleted in its entirety and is replaced with: 5. Total authorized capital stock 80,000,000 shares at $.01 par value. 88 STATE OF SOUTH CAROLINA SECRETARY OF STATE ARTICLES OF AMENDMENT /s/ Jim Miles Secretary of State Filed October 31,1994 Pursuant [sic] Section 3-10-106 of the 1976 South Carolina Code, as amended, the undersigned corporation adopts the following Articles of Amendment to its Articles of Incorporation: 1. The name of the corporation is Policy Management Systems Corporation. 2. On October 13, 1994, the corporation adopted the following Amendment(s) of its Articles of Incorporation: Article 9.e. is deleted in its entirety from the Articles of Incorporation of the Company and the remaining provisions of Article 9 are relettered accordingly. 3. The manner, if not set forth in the amendment, in which any exchange, reclassification, or cancellation of issued shares provided for in the Amendment shall be effected, is as follows: (if not applicable, insert "not applicable" or "NA"). N/A 4. Complete either a or b, whichever is applicable. a. [x] Amendment(s) adopted by shareholder action. At the date of adoption of the amendment, the number of outstanding shares of each voting group entitled to vote 89 separately on the Amendment, and the vote of such shares was:
Number of Number of Number of Votes Number of Undisputed* Outstanding Votes Entitled Represented at Shares Voted Voting Group Shares to be Cast the meeting For Against Common Stock 20,358,484 20,358,484 17,650,262 16,359,664 307,261 Special Stock -0- ------ ------ ------- ------ NOTE: Pursuant to Section 33-10-106(6)(i), the corporation can alternatively state the total number of undisputed shares cast for the amendment by each voting group together with a statement that the number of [sic] cast for the amendment by each voting group was sufficient for approval by that voting group.
b. [ ] The Amendment(s) was duly adopted by the incorporators or board of directors without shareholder approval pursuant to [sic] Section 33-6-102(d), 33-10-102 and 33-10-105 of the 1976 South Carolina Code as amended, and shareholder action was not required. 5. Unless a delayed date is specified, the effective date of these Articles of Amendment shall be the date of acceptance for filing by the Secretary of State (See [sic] Section 33-1-230(b)): N/A DATE: October 26, 1994 Policy Management Systems Corporation (Name of Corporation) BY: /s/ Stephen G. Morrison (Signature) 90 Stephen G. Morrison (Type or Print Name and Office) Executive Vice President Secretary,and General Counsel RETURN FORM(S) TO: Office of Secretary of State Corporations Division P.O. Box 11350 Columbia, S.C. 29211 Form Approved by South Carolina Secretary of State 1/89 91 FILING INSTRUCTIONS 1. Two copies of this form, the original and either a duplicate original or a comformed copy, must be filed. If the space in this form is insufficient, please attach additional sheets containing a reference to the appropriate paragraph in this form. 3. Filing fees and taxes payable to the Secretary of State at time of filing application. Filing Fee $ 10.00 Filing Tax 100.00 Total $110.00
EX-3 4 EXHIBIT 3B 1 AMENDED AND RESTATED BYLAWS OF POLICY MANAGEMENT SYSTEMS CORPORATION JULY 19, 1994 2 POLICY MANAGEMENT SYSTEMS CORPORATION TABLE OF CONTENTS ARTICLE 1 OFFICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Section 1: Registered Office and Agent. . . . . . . . . . . . 1 Section 2: Other Offices. . . . . . . . . . . . . . . . . . . 1 ARTICLE 2 SHAREHOLDERS. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Section 1: Place of Meetings. . . . . . . . . . . . . . . . . 1 Section 2: Annual Meetings. . . . . . . . . . . . . . . . . . 1 Section 3: Special Meetings . . . . . . . . . . . . . . . . . 1 Section 4: Notice . . . . . . . . . . . . . . . . . . . . . . 2 Section 5: Quorum . . . . . . . . . . . . . . . . . . . . . . 2 Section 6: Majority Vote; Withdrawal of Quorum. . . . . . . . 3 Section 7: Method of Voting . . . . . . . . . . . . . . . . . 3 Section 8: Record Date. . . . . . . . . . . . . . . . . . . . 3 Section 9: Shareholder Proposals. . . . . . . . . . . . . . . 3 ARTICLE 3 DIRECTORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Section 1: Management . . . . . . . . . . . . . . . . . . . . 4 Section 2: Number, Classification and Election of Directors . . . . . . . . . . . . . . . . . . . . . . . . 4 Section 3: Election of Directors. . . . . . . . . . . . . . . 4 Section 4: Nomination of Directors. . . . . . . . . . . . . . 5 Section 5: Removal of Directors . . . . . . . . . . . . . . . 5 Section 6: Vacancies. . . . . . . . . . . . . . . . . . . . . 6 Section 7: Place of Meetings. . . . . . . . . . . . . . . . . 6 Section 8: Regular Meetings . . . . . . . . . . . . . . . . . 6 Section 9: Special Meetings . . . . . . . . . . . . . . . . . 6 Section 10: Telephone and Similar Meetings. . . . . . . . . . 6 Section 11: Quorum; Majority Vote . . . . . . . . . . . . . . 6 Section 12: Compensation. . . . . . . . . . . . . . . . . . . 6 Section 13: Procedure . . . . . . . . . . . . . . . . . . . . 7 Section 14: Action Without Meeting. . . . . . . . . . . . . . 7 ARTICLE 4 BOARD COMMITTEES. . . . . . . . . . . . . . . . . . . . . . . . . . 7 Section 1: Designation. . . . . . . . . . . . . . . . . . . . 7 3 Section 2: Executive Committee. . . . . . . . . . . . . . . . 7 Section 3: Audit Committee. . . . . . . . . . . . . . . . . . 7 Section 4: Nominating Committee . . . . . . . . . . . . . . . 8 Section 5: Compensation Committee . . . . . . . . . . . . . . 8 Section 6: Other Committees . . . . . . . . . . . . . . . . . 8 Section 7: Meetings . . . . . . . . . . . . . . . . . . . . . 8 Section 8: Quorum; Majority Vote. . . . . . . . . . . . . . . 8 Section 9: Procedure. . . . . . . . . . . . . . . . . . . . . 9 Section 10: Action Without Meeting. . . . . . . . . . . . . . 9 Section 11: Telephone and Similar Meetings. . . . . . . . . . 9 ARTICLE 5 OFFICERS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Section 1: Offices. . . . . . . . . . . . . . . . . . . . . . 9 Section 2: Term . . . . . . . . . . . . . . . . . . . . . . . 9 Section 3: Vacancies. . . . . . . . . . . . . . . . . . . . . 10 Section 4: Compensation . . . . . . . . . . . . . . . . . . . 10 Section 5: Removal. . . . . . . . . . . . . . . . . . . . . . 10 Section 6: Chairman of the Board. . . . . . . . . . . . . . . 10 Section 7: Vice Chairman of the Board . . . . . . . . . . . . 10 Section 8: Chief Executive Officer. . . . . . . . . . . . . . 10 Section 9: President. . . . . . . . . . . . . . . . . . . . . 10 Section 10: Vice Presidents . . . . . . . . . . . . . . . . . 10 Section 11: Secretary . . . . . . . . . . . . . . . . . . . . 11 Section 12: Assistant Secretary . . . . . . . . . . . . . . . 11 Section 13: Treasurer . . . . . . . . . . . . . . . . . . . . 11 Section 14: Assistant Treasurers. . . . . . . . . . . . . . . 12 Section 15: General Counsel . . . . . . . . . . . . . . . . . 12 ARTICLE 6 CERTIFICATES AND SHAREHOLDERS . . . . . . . . . . . . . . . . . . . 12 Section 1: Certificates . . . . . . . . . . . . . . . . . . . 12 Section 2: Issuance of Shares . . . . . . . . . . . . . . . . 12 Section 3: Rights of Corporation with Respect to Registered Owners . . . . . . . . . . . . . . . . . . . . 13 Section 4: Transfers of Shares. . . . . . . . . . . . . . . . 13 Section 5: Registration of Transfer . . . . . . . . . . . . . 13 Section 6: Lost, Stolen or Destroyed Certificates. . . . . . . . . . . . . . . . . . . . . . . 13 Section 7: Restrictions on Shares . . . . . . . . . . . . . . 13 Section 8: Control Share Acquisitions Statute . . . . . . . . 14 Section 9: Voting of Stock Held . . . . . . . . . . . . . . . 14 ARTICLE 7 GENERAL PROVISIONS. . . . . . . . . . . . . . . . . . . . . . . . . 14 4 Section 1: Distributions. . . . . . . . . . . . . . . . . . . 14 Section 2: Books and Records. . . . . . . . . . . . . . . . . 14 Section 3: Execution of Documents . . . . . . . . . . . . . . 14 Section 4: Fiscal Year. . . . . . . . . . . . . . . . . . . . 15 Section 5: Seal . . . . . . . . . . . . . . . . . . . . . . . 15 Section 6: Resignation. . . . . . . . . . . . . . . . . . . . 15 Section 7: Computation of Days. . . . . . . . . . . . . . . . 15 Section 8: Amendment of Bylaws. . . . . . . . . . . . . . . . 15 Section 9: Construction . . . . . . . . . . . . . . . . . . . 15 Section 10: Headings. . . . . . . . . . . . . . . . . . . . . 16 5 AMENDED AND RESTATED BYLAWS OF POLICY MANAGEMENT SYSTEMS CORPORATION JULY 19, 1994 ARTICLE 1: OFFICES Section 1: Registered Office and Agent. The registered office of the Corporation and the registered agent shall be at One PMS Center, Blythewood, South Carolina 29016. Section 2: Other Offices. The Corporation may also have offices at such other places within and without the State of South Carolina as the Board of Directors may from time to time determine or the business of the Corporation may require. ARTICLE 2: SHAREHOLDERS Section 1: Place of Meetings. Meetings of shareholders shall be held at the time and place, within or without the State of South Carolina, stated in the notice of the meeting or in a waiver of notice. Section 2: Annual Meetings. An annual meeting of the shareholders shall be held each year on a date and at a time to be set by the Board of Directors in accordance with all applicable notice requirements. At the meeting, the shareholders shall elect directors and transact such other business as may properly be brought before the meeting. Section 3: Special Meetings. (a) Special meetings of the shareholders, for any purpose or purposes, unless otherwise required by the South Carolina Business Corporation Act of 1988, as amended or any successor provisions thereof (the "Act"), the Articles of Incorporation of the Corporation (the "Articles"), or these Bylaws, may be called by the chief executive officer, the president, the chairman of the Board of Directors or a majority of the Board of Directors. (b) In addition to a special meeting called in accordance with subsection 3(a) of this Article 2, the Corporation shall, if and to the extent that it is required by applicable law, hold a special meeting of shareholders if the holders of at least ten percent of all the votes entitled to be cast on any issue proposed to be considered at such special meeting sign, date and deliver to the secretary of the Corporation one or more written demands for the meeting. Such written demands shall be delivered to the secretary by 6 certified mail, return receipt requested. Such written demands sent to the secretary of the Corporation shall set forth as to each matter the shareholder or shareholders propose to be presented at the special meeting (i) a description of the purpose or purposes for which the meeting is to be held (including the specific proposal(s) to be presented); (ii) the name and record address of the shareholder or shareholders proposing such business; (iii) the class and number of shares of the Corporation that are owned of record by the shareholder or shareholders as of a date within ten days of the delivery of the demand; (iv) the class and number of shares of the Corporation that are held beneficially, but not held of record, by the shareholder or shareholders as of a date within ten days of the delivery of the demand; and (v) any interest of the shareholder or shareholders in such business. Any such special shareholders' meeting shall be held at a location designated by the Board of Directors. The Board of Directors may set such rules for any such meeting as it may deem appropriate, including when the meeting will be held (subject to any requirements of the Act), the agenda for the meeting (which may include any proposals made by the Board of Directors), who may attend the meeting in addition to shareholders of record and other such matters. (c) Business transacted at any special meeting shall be confined to the specific purpose or purposes stated in the notice of the meeting. Section 4: Notice. (a) Written or printed notice stating the place, day and hour of the meeting and, in the case of a special meeting, the specific purpose or purposes for which the meeting is called, shall be delivered by the Corporation not less than ten nor more than sixty days before the date of the meeting, either personally or by mail, to each shareholder of record entitled to vote at such meeting. If mailed, such notice shall be deemed effective when deposited with postage prepaid in the United States mail, addressed to the shareholder at the address appearing on the stock transfer books of the Corporation. Except as may be expressly provided by law, no failure or irregularity of notice of any regular meeting shall invalidate the same or any proceeding thereat. (b) The notice of each special shareholders meeting shall include a description of the specific purpose or purposes for which the meeting is called. Except as provided by law, the Articles or these Bylaws, the notice of an annual shareholders meeting need not include a description of the purpose or purposes for which the meeting is called. 7 Section 5: Quorum. The holders of a majority of the shares issued and outstanding and entitled to vote thereat, present in person or represented by proxy, shall be requisite and shall constitute a quorum at meetings of the shareholders for the transaction of business except as otherwise provided by statute, by the Articles or these Bylaws. If a quorum is not present or represented at a meeting of the shareholders, the shareholders entitled to vote, present in person or represented by proxy, shall have the power to adjourn the meeting from time to time, without notice other than announcement at the meeting, until a quorum is present or represented. At an adjourned meeting at which a quorum is present or represented, any business may be transacted which might have been transacted at the meeting as originally notified. Once a share is represented for any purpose at a meeting it is deemed present for quorum purposes. Section 6: Majority Vote; Withdrawal of Quorum. Except in regards to the election of directors, when a quorum is present at a meeting, the vote of the holders of a majority of the shares having voting power, present in person or represented by proxy, shall decide any question brought before the meeting, unless the question is one on which, by express provision of the statutes, the Articles or these Bylaws, a higher vote is required in which case the express provision shall govern. Directors shall be elected by a plurality vote of the shareholders. The shareholders present at a duly constituted meeting may continue to transact business until adjournment, despite the withdrawal of enough shareholders to leave less than a quorum. Section 7: Method of Voting. Each outstanding share of common stock shall be entitled to one vote on each matter submitted to a vote at a meeting of shareholders. Each outstanding share of other classes of stock, if any, shall have such voting rights as may be prescribed by the Board of Directors. Proxies delivered by facsimile to the Corporation, if otherwise in order, shall be valid. Votes shall be taken by voice, by hand or in writing, as directed by the chairman of the meeting. Voting for directors shall be in accordance with Article 3, Section 3 of these Bylaws. Section 8: Record Date. For the purpose of determining shareholders entitled to notice of or to vote at any meeting of shareholders, including any special meeting, or shareholders entitled to receive payment of dividends, or in order to make a determination of shareholders for any other purpose, the Board of Directors may fix in advance a date as the record date for any such determination of shareholders, such date in any case to be not less than ten nor more than seventy days prior to the date on which the particular action, requiring such determination of shareholders, is to be taken. Except as otherwise provided by law, if no record date is fixed for the determination of shareholders entitled to notice of or to vote at a meeting of shareholders, or of shareholders entitled to receive payment of dividends, the date on which notice of the meeting is mailed, or the date on which the resolution of the Board of Directors declaring such dividend is adopted, as the case may be, shall be the record date. Section 9: Shareholder Proposals. To the extent required by applicable law, a shareholder may bring a proposal before an annual meeting of shareholders as set forth in this Section 9. To be properly brought before an annual meeting of shareholders, business must be 8 (a) specified in the notice of meeting (or any supplement thereto) given by or at the direction of the Board of Directors; (b) otherwise properly brought before the meeting by or at the direction of the Board of Directors; or (c) otherwise properly brought before the meeting by a shareholder. In addition to any other applicable requirements, for business to be properly brought before an annual meeting by a shareholder, the shareholder must have given timely notice thereof in writing to the secretary of the Corporation. To be timely, a shareholder's notice must be given, either by personal delivery or by United States mail, postage prepaid, return receipt requested to the secretary of the Corporation not later than ninety days in advance of the annual meeting. A shareholder's notice to the secretary of the Corporation shall set forth as to each matter the shareholder proposes to bring before the annual meeting (a) a description of the business desired to be brought before the annual meeting (including the specific proposal(s) to be presented) and the reasons for conducting such business at the annual meeting; (b) the name and record address of the shareholder proposing such business; (c) the class and number of shares of the Corporation that are owned of record by the shareholder as of the record date for the meeting, if such date has been made publicly available, or as of a date within ten days of the effective date of the notice by the shareholder if the record date has not been made publicly available; (d) the class and number of shares of the Corporation that are held beneficially, but not held of record, by the shareholder as of the record date for the meeting, if such date has been made publicly available, or as of a date within ten days of the effective date of the notice by the shareholder if the record date has not been made publicly available; and (e) any interest of the shareholder in such business. In the event that a shareholder attempts to bring business before an annual meeting without complying with the provisions of this Section 9, the chairman of the meeting shall declare to the meeting that the business was not properly brought before the meeting in accordance with the foregoing procedures, and such business shall not be transacted. The chairman of any annual meeting, for good cause shown and with proper regard for the orderly conduct of business at the meeting, may waive in whole or in part the operation of this Section 9. ARTICLE 3: DIRECTORS Section 1: Management. The business and affairs of the Corporation shall be managed by the Board of Directors who may exercise all such powers of the Corporation and do all such lawful acts and things as are not by law, the Articles or these Bylaws directed or required to be done or exercised by the shareholders. Section 2: Number, Classification and Election of Directors. The Board of Directors shall be limited to a maximum of sixteen directors, with the precise number thereof to be fixed as the Board shall from time to time resolve. The members of the Board of Directors need not be shareholders nor need they be residents of any particular state. Subject to the Act, the directors shall be classified in accordance with the Articles. 9 Section 3: Election of Directors. Directors shall be elected by a plurality vote. Each shareholder entitled to vote at an election of directors shall be entitled to cumulate his votes in accordance with the Act. Section 4: Nomination of Directors. To the extent required by applicable law, shareholders may nominate directors as set forth in this Section 4. Nominations, other than those made by or on behalf of the Board of Directors of the Corporation, shall be made in writing and shall be delivered either by personal delivery or by United States mail, postage prepaid, return receipt requested, to the secretary of the Corporation no later than (a) with respect to an election to be held at an annual meeting of shareholders, ninety days in advance of such meeting; and (b) with respect to an election to be held at a special meeting of shareholders for the election of directors, the close of business on the seventh day following the date on which notice of such meeting is first given to shareholders. Each notice shall set forth: (a) the name and address of the shareholder who intends to make the nomination and of the person or persons to be nominated; (b) a representation that the shareholder is a holder of record of stock of the Corporation entitled to vote at such meeting and intends to appear in person or by proxy at the meeting to nominate the person or persons specified in the notice; (c) a description of all arrangements or understandings between the shareholder and each nominee and any other person or persons (naming such person or persons) pursuant to which the nomination or nominations are to be made by the shareholder; (d) such other information regarding each nominee proposed by such shareholder as would be required to be included in a proxy statement filed pursuant to the proxy rules of the Securities and Exchange Commission, had the nominee been nominated, or intended to be nominated, by the Board of Directors; and (e) the consent of each nominee to serve as a director of the Corporation if so elected. The chairman of the meeting may refuse to acknowledge the nomination of any person not made in compliance with the foregoing procedure. The chairman of any such meeting, for good cause shown and with proper regard for the orderly conduct of business at the meeting, may waive in whole or in part the operation of this Section 4. Section 5: Removal of Directors. (a) Directors may be removed without cause by the affirmative vote of the holders of a majority of the shares entitled to vote at an election of directors, such vote being taken at a meeting of the shareholders called for that purpose at which the holders of eighty percent (80%) of the shares entitled to vote are present in person or represented by proxy. No amendment, alteration, change or repeal of this subparagraph of Article 3, Section 5 may be effected unless it is first approved by the affirmative vote of holders of not less than eighty percent (80%) of each class of shares of the Corporation entitled to vote thereon. (b) Directors may be removed for cause by the affirmative vote of the holders of a majority of the shares entitled to vote at an election of directors, such 10 vote being taken at a meeting of the shareholders called for that purpose at which a quorum as provided in Article 2, Section 6 is present. (c) No director who has been elected by cumulative voting may be removed if the votes cast against his removal would be sufficient to elect him if then cumulatively voted at an election of the entire Board of Directors, or, if there be classes of directors, at an election of the class of Directors of which his is a part. Section 6: Vacancies. Any vacancy occurring in the Board of Directors, whether by increase in the number of directors or by death, resignation, removal or otherwise may be filled by an affirmative vote of a majority of the remaining directors then in office for a term ending at the next annual meeting of the shareholders of the Corporation. Section 7: Place of Meetings. Meetings of the Board of Directors, regular or special, may be held either within or without the State of South Carolina. Section 8: Regular Meetings. Regular meetings of the Board of Directors may be held without notice at such time and place as shall from time to time be determined by the Board. Section 9: Special Meetings. Special meetings of the Board of Directors may be called by the chairman, the chief executive officer, the president or any executive vice president, on not less than one hour's notice. Notice of a special meeting may be given by personal notice, telephone, facsimile, electronic communication, overnight courier or United States mail to each director. Any such special meeting shall be held at such time and place as shall be stated in the notice of the meeting. The notice need not describe the purpose or purposes of the special meeting. Section 10: Telephone and Similar Meetings. Directors may participate in and hold a meeting by means of conference telephone or similar communications equipment by means of which all persons participating in the meeting can hear each other. Participation in such a meeting shall constitute presence in person at the meeting, except where a person participates in the meeting for the express purpose of objecting to the holding of the meeting or the transacting of any business at the meeting on the ground that the meeting is not lawfully called or convened, and does not thereafter vote for or assent to action taken at the meeting. Section 11: Quorum; Majority Vote. At meetings of the Board of Directors a majority of the number of directors then in office shall constitute a quorum for the transaction of business. The act of a majority of the directors present at a meeting at which a quorum is present shall be the act of the Board of Directors, except as otherwise specifically provided by law, the Articles or these Bylaws. If a quorum is not present at a meeting of the Board of Directors, the directors present may adjourn the meeting from time to time, without notice other than announcement at the meeting, until a quorum is present. 11 Section 12: Compensation. Each director shall be entitled to receive such reasonable compensation as may be determined by resolution of the Board of Directors. By resolution of the Board of Directors, the directors may be paid their expenses, if any, of attendance at each meeting of the Board of Directors and may be paid a fixed sum for attendance at each meeting of the Board of Directors. No such payment shall preclude any director from serving the Corporation in any other capacity and receiving compensation therefor. Members of the Executive Committee, Audit Committee, other standing committees and special committees may, by resolution of the Board of Directors, be allowed compensation for attending committee meetings. Section 13: Procedure. The Board of Directors shall keep regular minutes of its proceedings. The minutes shall be placed in the minute book of the Corporation. Section 14: Action Without Meeting. Any action required or permitted to be taken at a meeting of the Board of Directors may be taken without a meeting by unanimous written consent of all the directors. Such consent shall have the same force and effect as a meeting vote and may be described as such in any document. ARTICLE 4: BOARD COMMITTEES Section 1: Designation. The Board of Directors may, by resolution adopted by a majority of the full Board, designate an Executive Committee, an Audit Committee, a Nominating Committee, a Compensation Committee and other committees. Each committee must have two or more members who serve at the pleasure of the Board of Directors. To the extent specified by the Board of Directors, in the Articles or in these Bylaws, each committee may exercise the authority of the Board of Directors. So long as prohibited by law, however, a committee of the Board may not (a) authorize distributions; (b) approve or propose to shareholders action required by the Act to be approved by shareholders; (c) fill vacancies on the Board of Directors or on any of its committees; (d) amend the Articles; (e) adopt, amend or repeal these Bylaws; (f) approve a plan of merger not requiring shareholder approval; (g) authorize or approve reacquisition of shares, except according to a formula or method prescribed by the Board of Directors; or (h) authorize or approve the issuance or sale or contract for sale of shares, or determine the designation and relative rights, preferences and limitations of a class or series of shares, except that the Board of Directors may authorize a committee (or a senior executive officer of the Corporation) to do so within limits specifically prescribed by the Board of Directors. Section 2: Executive Committee. The Executive Committee shall consist of two or more directors elected by the Board, one of whom shall be the chief executive officer of the Corporation. When the Board of Directors is not in session, the Executive Committee, to the extent permitted by applicable law, shall have and may exercise all of the authority of the Board of Directors in the management of the business and affairs of the Corporation. 12 Section 3: Audit Committee. The Audit Committee shall consist of three or more directors elected by the Board, none of whom shall be employed by the Corporation in any capacity other than as directors, the chairman of which shall be appointed by the chief executive officer. The Audit Committee shall select and nominate for consideration of the Board of Directors independent auditors of the Corporation, shall be responsible for the arrangements for the scope of the independent examination of the financial records of the Corporation by such auditors, shall give appropriate consideration to the controls of such audit and shall perform such other duties and assume such additional responsibility as may from time to time be placed upon it by the Board of Directors. Section 4: Nominating Committee. The Nominating Committee shall consist of two or more directors elected by the Board. The Nominating Committee shall nominate for consideration of the Board of Directors candidates for director, president, secretary, treasurer, general counsel, and, if so directed by the Board, chief executive officer. The nominating committee shall, if so directed by the Board, nominate for consideration of the Board of Directors candidates for the other offices and non-officer positions the Board has the power to appoint. The Nominating Committee shall perform such other duties and assume such additional responsibility as may from time to time be placed upon it by the Board of Directors. Section 5: Compensation Committee. The Compensation Committee shall consist of two or more directors elected by the Board. The Compensation Committee shall be responsible for the overall administration of all matters pertaining to compensation of the officers and employees of the Corporation. The committee shall give appropriate consideration to any salary administration plan or bonus plan which may from time to time be proposed or adopted by the Corporation. The Compensation Committee shall perform such other duties and assume such additional responsibility as may be placed upon it by the Board of Directors. Section 6: Other Committees. The Board of Directors may appoint such other committees as it deems appropriate, each consisting of two or more directors. Any director may serve on any such other committee. Any committee appointed under this Section 6 shall perform such duties and assume such responsibility as may from time to time be placed upon it by the Board of Directors. Section 7: Meetings. Time, place and notice of Executive, Audit, Nominating, Compensation and other committee meetings shall be as called and specified by the chief executive officer, the committee chairman or any two members of each committee. Section 8: Quorum; Majority Vote. At meetings of the Executive, Audit, Nominating, Compensation and other committees, a majority of the number of members designated by the Board of Directors shall constitute a quorum for the transaction of business. The act of a majority of the members present at any meeting at which a quorum is present shall be the act of the Executive, Audit, Nominating, Compensation and other committees, except as otherwise specifically provided by the Act, the Articles or these Bylaws. If a quorum is not 13 present at a meeting of the Executive, Audit, Nominating, Compensation or other committees, the members present may adjourn the meeting from time to time, without notice other than an announcement at the meeting, until a quorum is present. Section 9: Procedure. The Executive, Audit, Nominating, Compensation and other committees shall keep regular minutes of their proceedings and report the same to the Board of Directors at its next regular meeting. The minutes of the proceedings of the Executive, Audit, Nomination, Compensation and other committees shall be placed in the minute book of the Corporation. Section 10: Action Without Meeting. Any action required or permitted to be taken at a meeting of the Executive, Audit, Nominating, Compensation or other committees may be taken without a meeting by unanimous written consent of all the members of the respective committee. Such consent shall have the same force and effect as a meeting vote and may be described as such in any document. Section 11: Telephone and Similar Meetings. Executive, Audit, Nominating, Compensation and other committee members may participate in and hold a meeting by means of conference telephone or similar communications equipment by means of which all persons participating in the meeting can hear each other. Participation in such a meeting shall constitute presence in person at the meeting, except where a person participates in the meeting for the express purpose of objecting to the holding of the meeting or the transacting of any business at the meeting on the ground that the meeting is not lawfully called or convened, and does not thereafter vote for or assent to action taken at the meeting. ARTICLE 5: OFFICERS Section 1: Offices. The officers of the Corporation shall consist of a president (who in the absence of a separately appointed chief executive officer shall also hold the office of chief executive officer), a secretary, a treasurer, and a general counsel, and if elected, a chairman of the board and vice chairman of the board, and, if appointed, a chief executive officer separate from the president, one or more executive vice presidents, one or more senior vice presidents, one or more vice presidents, one or more assistant secretaries, and one or more assistant treasurers. The Board of Directors may also create and establish other officer positions or non-officer positions as it deems appropriate. The Board of Directors shall have the authority to appoint, or may authorize the chief executive officer to appoint or authorize specified officers to appoint, the persons who shall hold such offices specified herein and such other offices and non-officer positions as may be established by the Board. The Board of Directors may also elect a chairman of the board and a vice chairman of the board from among its members. Any two or more offices may be held by the same person. 14 Section 2: Term. Each officer shall serve at the pleasure of the Board of Directors (or, if appointed by an officer of the Corporation pursuant to this Article, at the pleasure of the Board of Directors, the chief executive officer, and/or such other officer who is authorized to appoint the officer) until his or her death, resignation, or removal, or until his or her replacement is elected or appointed in accordance with this Article. Section 3: Vacancies. Any vacancy occurring in any office of the Corporation may be filled by the Board of Directors. Any vacancy in an office that was filled by the chief executive officer or other authorized officer may also be filled by the chief executive officer or by such other officer who is authorized to fill such office. Section 4: Compensation. The compensation of all officers of the Corporation shall be fixed by the Board of Directors or by a committee or officer appointed by the Board of Directors. Officers may serve without compensation. Section 5: Removal. All officers (regardless of how elected or appointed) may be removed, with or without cause, by the Board of Directors. Any officer appointed by the chief executive officer or another officer may also be removed, with or without cause, by the chief executive officer or by any officer authorized to appoint the officer to be removed. Removal will be without prejudice to the contract rights, if any, of the person removed, but shall be effective notwithstanding any damage claim that may result from infringement of such contract rights. Section 6: Chairman of the Board. The office of the chairman of the board may be filled by the Board at its pleasure by the election of one of its members to the office. The chairman shall preside at all meetings of the Board, and shall perform such other duties as may be assigned to him by the Board of Directors. Section 7: Vice Chairman of the Board. The office of vice chairman of the board may be filled by the Board at its pleasure by the election of one of its members to the office. In the absence of the chairman of the board or in the event that that office is vacant either temporarily or otherwise, during such period the vice chairman shall assume the duties of the office of the chairman of the board. Section 8: Chief Executive Officer. If the Board chooses to have a chief executive officer other than the president, the position of chief executive officer may be filled by the Board at its pleasure. The chief executive officer shall be responsible for the general and active management of the business and affairs of the Corporation, and shall see that all orders and resolutions of the Board are carried into effect. The chief executive officer shall preside at all meetings of the shareholders. He shall perform such other duties and have such other authority and powers as the Board of Directors may from time to time prescribe. Section 9: President. In the event no other person is designated the chief executive officer of the Corporation, or in the event that office is vacant either temporarily or otherwise, 15 during such period the president shall serve as chief executive officer and have the duties of that office. He shall perform such other duties and have such other authority and powers as the Board of Directors may from time to time prescribe. Section 10: Vice Presidents. The vice presidents (including the executive and senior vice presidents), as such officers are appointed, with the executive vice presidents being the most senior, and the senior vice presidents being next senior, in the order of their seniority (based initially on title and then on original time of appointment), unless otherwise determined by the Board of Directors, shall, in the absence or disability of the president, perform the duties and have the authority and exercise the powers of the president. They shall perform such other duties and have such other authority and powers that may from time to time be prescribed by the Board of Directors or delegated by an authorized officer. Section 11: Secretary. (a) The secretary shall attend all meetings of the Board of Directors and all meetings of the shareholders and record all votes, actions and the minutes of all proceedings in a book to be kept for that purpose and shall perform like duties for the executive and other committees when required. (b) He shall give, or cause to be given, notice of all meetings of the shareholders and special meetings of the Board of Directors. (c) He shall keep in safe custody the seal of the Corporation and, when authorized by the Board of Directors or the Executive Committee, affix it to any instrument requiring it. When so affixed, it shall be attested by his signature or by the signature of the treasurer or an assistant secretary. (d) He shall be under the supervision of the president. He shall perform such other duties and have such other authority and powers as may from time to time be prescribed by the Board of Directors or delegated by an authorized officer. Section 12: Assistant Secretary. The assistant secretaries, as such officers are appointed, in the order of their seniority (based on original time of appointment), unless otherwise determined by the Board of Directors, shall, in the absence or disability of the secretary, perform the duties and have the authority and exercise the powers of the secretary. They shall perform such other duties and have such other powers as may from time to time be prescribed by the Board of Directors or delegated by an authorized officer. Section 13: Treasurer. 16 (a) The treasurer shall have the custody of the corporate funds and securities and shall keep full and accurate accounts of receipts and disbursements of the Corporation and shall deposit all moneys and other valuables in the name and to the credit of the Corporation in appropriate depositories. (b) He shall disburse the funds of the Corporation ordered by the Board of Directors, and prepare financial statements as they direct. (c) He shall perform such other duties and have such other authority and powers as may from time to time be prescribed by the Board of Directors or delegated by an authorized officer. (d) His books and accounts shall be opened at any time during business hours to the inspection of any directors of the Corporation. Section 14: Assistant Treasurers. The assistant treasurers, as such officers are appointed, in the order of their seniority (based on original time of appointment), unless otherwise determined by the Board of Directors, shall in the absence or disability of the treasurer, perform the duties and have the authority and exercise the powers of treasurer. They shall perform such other duties and have such other powers as may from time to time be prescribed by the Board of Directors or delegated by an authorized officer. Section 15: General Counsel. The general counsel of the Corporation shall be responsible for the administration of the legal affairs of the Corporation. He shall perform such other duties and have such other powers as may from time to time be prescribed by the Board of Directors or delegated by an authorized officer. ARTICLE 6: CERTIFICATES AND SHAREHOLDERS Section 1: Certificates. Certificates in the form determined by the Board of Directors shall be delivered representing all shares of which shareholders are entitled. Certificates shall be consecutively numbered and shall be entered in the books of the Corporation as they are issued. At a minimum, each share certificate must state on its face: (a) the name of the Corporation and that it is organized under the laws of South Carolina; (b) the name of the person to whom issued; and (c) the number and class of shares and the designation of the series, if any, the certificate represents. Each share certificate (a) must be signed (either manually or in facsimile) by at least two officers, including the president, a vice president or such other officer or officers as the Board of Directors shall designate; and (b) may bear the corporate seal or its facsimile. If the person who signed (either manually or in facsimile) a share certificate no longer holds office when the certificate is issued, the certificate is nevertheless valid. 17 Section 2: Issuance of Shares. The Board of Directors may authorize shares to be issued for consideration consisting of any tangible or intangible property or benefit to the Corporation, including cash, promissory notes, services performed, written contracts for services to be performed or other securities of the Corporation. Before the Corporation issues shares, the Board of Directors must determine that the consideration received or to be received for shares to be issued is adequate. That determination by the Board of Directors is conclusive insofar as the adequacy of consideration for the issuance of shares relates to whether the shares are validly issued, fully paid and nonassessable. When the Corporation receives the consideration for which the Board of Directors authorized the issuance of shares, the shares issued therefor are fully paid and nonassessable. Section 3: Rights of Corporation with Respect to Registered Owners. Prior to due presentation for transfer of registration of its shares, the Corporation may treat the registered owner of the shares as the person exclusively entitled to vote the shares, to receive any dividend or other distribution with respect to the shares, and for all other purposes; and the Corporation shall not be bound to recognize any equitable or other claim to or interest in the shares on the part of any other person, whether or not it has express or other notice of such a claim or interest, except as otherwise provided by law. Section 4: Transfers of Shares. Transfers of shares shall be made upon the books of the Corporation kept by the Corporation or by the transfer agent designated to transfer the shares, only upon direction of the person named in the certificate or by an attorney lawfully constituted in writing. Before a new certificate is issued, the old certificate shall be surrendered for cancellation or, in the case of a certificate alleged to have been lost, stolen or destroyed, the provisions of these Bylaws shall have been complied with. Section 5: Registration of Transfer. The Corporation shall register the transfer of a certificate for shares presented to it for transfer if: ((a) the certificate is properly endorsed by the registered owner or by his duly authorized attorney; (b) the signature of such person has been guaranteed by a commercial bank or brokerage firm that is a member of the National Association of Securities Dealers and reasonable assurance is given that such endorsements are effective; (c) the Corporation has no notice of an adverse claim or has discharged any duty to inquire into such a claim; (d) any applicable law relating to the collection of taxes has been complied with; and (e) the transfer is in compliance with applicable provisions of any transfer restrictions of which the Corporation shall have notice. Section 6: Lost, Stolen or Destroyed Certificates. The Corporation shall issue a new certificate in place of any certificate for shares previously issued if the registered owner of the certificate: (a) makes proof in affidavit form that the certificate has been lost, destroyed or wrongfully taken; (b) requests the issuance of a new certificate before the Corporation has notice that the certificate has been acquired by a purchaser for value in good faith and without notice of an adverse claim; (c) gives a bond in such form, and with such surety or sureties, with fixed or open penalty, as the Corporation may direct, to indemnify the Corporation (and its transfer agent 18 and registrar, if any) against any claim that may be made on account of the alleged loss, destruction or theft of the certificate; and (d) satisfies any other reasonable requirements imposed by the Corporation. When a certificate has been lost, apparently destroyed or wrongfully taken, and the holder of record fails to notify the Corporation within a reasonable time after he has notice of it, and the Corporation registers a transfer of the shares represented by the certificate before receiving such notification, the holder of record is precluded from making any claim against the Corporation for the transfer or for a new certificate. Section 7: Restrictions on Shares. The Board of Directors, on behalf of the Corporation, or the shareholders may impose restrictions on the transfer of shares (including any security convertible into, or carrying a right to subscribe for or acquire shares) to the maximum extent permitted by law. A restriction does not affect shares issued before the restriction was adopted unless the holders of the shares are parties to the restriction agreement or voted in favor of the restriction. A restriction on the transfer of shares is valid and enforceable against the holder or a transferee of the holder if the restriction is authorized by this Section 7 and its existence is noted conspicuously on the front or back of the certificate. Section 8: Control Share Acquisitions Statute. The Corporation elects not to be subject to or governed by the South Carolina Control Share Acquisitions Statute contained in Sections 35-2-101 to 35-2-111 of the South Carolina Code, or any amended or successor provisions thereof. Section 9: Voting of Stock Held. Unless otherwise provided by resolution of the Board of Directors or of the Executive Committee, the president or any executive vice president shall from time to time appoint an attorney or attorneys or agent or agents of this Corporation, in the name and on behalf of this Corporation, to cast the vote which this Corporation may be entitled to cast as a shareholder or otherwise in any other corporation, any of whose stock or securities may be held by this Corporation, at meetings of the holders of the stock or other securities of such other corporation, or to consent in writing to any action by any of such other corporation, and shall instruct the person or persons so appointed as to the manner of casting such votes or giving such consent and may execute or cause to be executed on behalf of this Corporation and under its corporate seal or otherwise, such written proxies, consents, waivers or other instruments as may be necessary or proper; or, in lieu of such appointment, the president or any executive vice president may attend in person any meetings of the holders of stock or other securities of any such other corporation and their vote or exercise any or all power of this Corporation as the holder of such stock or other securities of such other corporation. ARTICLE 7: GENERAL PROVISIONS Section 1: Distributions. The Board of Directors may authorize, and the Corporation may make, distributions (including dividends on its outstanding shares) in the manner and upon the terms and conditions provided by applicable law and the Articles. 19 Section 2: Books and Records. The Corporation shall keep correct and complete books and records of account and shall keep minutes of the proceedings of its shareholders and Board of Directors. Section 3: Execution of Documents. The Board of Directors or these Bylaws shall designate the officers, employees and agents of the Corporation who shall have the power to execute and deliver deeds, contracts, mortgages, bonds, debentures, checks and other documents for and in the name of the Corporation, and may authorize such officers, employees and agents to delegate such power (including authority to redelegate) to other officers, employees or agents of the Corporation. Unless so designated or expressly authorized by these Bylaws, no officer, employee or agent shall have any power or authority to bind the Corporation by any contract or engagement or to pledge its credit or to render it liable pecuniarily for any purpose or any amount. Section 4: Fiscal Year. The fiscal year of the Corporation shall be the same as the calendar year. Section 5: Seal. The Corporation's seal shall contain the name of the Corporation and the name of the state of incorporation. The seal may be used by impressing it or reproducing a facsimile of it or otherwise. Section 6: Resignation. A director may resign by delivering written notice to the Board of Directors, the chairman or the Corporation. Such resignation of a director is effective when the notice is delivered unless the notice specifies a later effective date. An officer may resign at any time by delivering notice to the Corporation. Such resignation of an officer is effective when the notice is delivered unless the notice specifies a later effective date. If a resignation of an officer is made effective at a later date and the Corporation accepts the future effective date, the pending vacancy may be filled before the effective date if it is provided that the successor does not take office until the effective date. Section 7: Computation of Days. In computing any period of days prescribed hereunder the day of the act after which the designated period of days begins to run is not to be included. The last day of the period so computed is to be included. Section 8: Amendment of Bylaws. (a) These Bylaws may be altered, amended or repealed or new Bylaws may be adopted at any meeting of the Board of Directors at which a quorum is present, by a two-thirds (2/3) vote of the directors then in office, provided notice of the proposed alteration, amendment or repeal is contained in the notice of the meeting. 20 (b) These Bylaws may also be altered, amended or repealed or new Bylaws may be adopted at any meeting of the shareholders at which a quorum is present or represented by proxy, by the affirmative vote of the holders of sixty-six and two-thirds (66-2/3%) percent of each class of shares entitled to vote thereon, provided notice of the proposed alteration, amendment or repeal is contained in the notice of the meeting. (c) Upon adoption of any new bylaw by the shareholders, the shareholders may provide expressly that the Board of Directors may not adopt, amend or repeal that bylaw or any bylaw on that subject. Section 9: Construction. Whenever the context so requires, the masculine shall include the feminine and neuter, and the singular shall include the plural, and conversely. If any portion of these Bylaws shall be invalid or inoperative, then, so far as is reasonable and possible: (a) the remainder of these Bylaws shall be considered valid and operative, and (b) effect shall be given to the intent manifested by the portion held invalid or inoperative. Section 10: Headings. The headings are for convenience of reference only and shall not affect in any way the meaning or interpretation of these Bylaws. EX-10 5 EXHIBIT 10L 1 EMPLOYMENT AGREEMENT THIS AGREEMENT, made and entered into this ____ day of ________, 1994, to be effective on February 1, 1994 by and between POLICY MANAGEMENT SYSTEMS CORPORATION, a South Carolina corporation (hereinafter referred to as "Employer"), and TIMOTHY V. WILLIAMS a resident of South Carolina (hereinafter referred to as "Employee"). W I T N E S S E T H: WHEREAS, Employer is a corporation engaged in business in the State of South Carolina and throughout the United States; WHEREAS, Employer desires to employ Employee in the capacity of Chief Financial Officer and Executive Vice President, upon the terms and conditions hereinafter set forth; and WHEREAS, Employee is willing to enter into this Agreement with respect to his employment and services upon the terms and conditions hereinafter set forth. NOW, THEREFORE, in consideration of the mutual covenants and obligations contained herein, Employer hereby employs Employee and Employee hereby accepts such employment upon the terms and conditions hereinafter set forth: 1. Term of Employment. The term of employment under this Agreement shall be for a period commencing on the date set forth above, and terminating on December 31, 1998, unless such employment is terminated or extended prior to the expiration of said period as hereinafter provided. 2. Duties of Employee. Employee agrees that during the term of this Agreement, he will devote his full professional and business-related time, skills and best efforts to the businesses of Employer in the capacity of Chief Financial Officer and Executive Vice President, or such other capacity as Employer and Employee may agree upon. If there are major significant changes in the duties or responsibilities of Employee from those listed as Prohibited Activities on Exhibit A hereto, that are not mutually agreed upon, Employee may terminate his employment within sixty (60) days of any such change. In addition, Employee shall devote all necessary time and his best efforts in the performance of any other duties as may be assigned to him from time to time by the Board of Directors of Employer 2 including, but not limited to, serving on Employer's Board of Directors if elected. Employee shall devote his full professional and business skills to Employer as his primary responsibility. Employee may engage in personal, passive investment activities provided such activities do not interfere with the performance of his duties hereunder and violate the non-competition and nondisclosure provisions set forth herein. 3. Compensation. For all the services rendered by Employee under this Agreement, Employer shall pay Employee a base salary of not less than two hundred seventy-five thousand dollars ($275,000.00) per annum (or fraction for portions of a year). Said base salary will be adjusted from time to time in accordance with then current standard salary administration guidelines of Employer. Said payments shall be made in installments consistent with Employer's payroll practices. In addition to the base salary, Employee shall participate in a bonus program as determined from time to time by Employer which shall provide an opportunity for Employee to earn additional annual compensation equal to not less than forty percent (40%) of his base salary under a program of defined goals, including personal and/or unit and/or group, and/or corporate. Employee shall also be eligible to receive at least 25,000 PMSC stock options annually under the PMSC Stock Option Plan. Employee shall also be elected to Employer's Executive Council and shall be entitled to participate in the Long-Term Incentive Plan of Executives in accordance with the terms of such Plan in effect during his employment. 4. Fringe Benefits. The terms of this Agreement shall not foreclose Employee from participating with other employees of Employer in such fringe benefit or incentive compensation plans as may be authorized and adopted from time to time by Employer; provided, however, that Employee must meet any and all eligibility provisions required under said fringe benefit or incentive compensation plans. Employee shall also be entitled to perquisites substantially similar to those other Executive Vice Presidents are receiving as of the effective date of this Agreement, including the use of an automobile selected by Employer. 5. Vacation. Employee shall be entitled during each calendar year to vacation with pay at such times and for such periods as are consistent with the policies of Employer. 6. Working Facilities. Employee shall be furnished an office, personal secretary and such other facilities and services suitable to his position and adequate for the performance of his duties, which shall be substantially similar to those of other Executive Vice Presidents and consistent with the policies of Employer. 3 7. Sick Leave and Disability. (a) As determined by Employer, Employee shall be entitled to a number of days sick leave with full pay as is consistent with the uniform employment policies of Employer. (b) Should Employee become totally and permanently disabled as a result of sickness or accident and be unable to adequately perform his regular duties prescribed under this Agreement, his employment hereunder shall be deemed terminated, but Employee shall be entitled to the continuation of his base salary for a period of six (6) months thereafter, as well as any bonus to which he may be entitled under his bonus program. In addition, Employee shall be entitled to such benefits as are provided under any long-term disability plan instituted or maintained by Employer on behalf of Employee. For the purposes of this Agreement, the term "totally and permanently disabled" shall mean total and permanent disability for purposes of receiving benefits under Employer's long-term disability plan or insurance policy. If Employer does not have such a plan or policy in existence at the time, the term "totally and permanently disabled" shall mean Employee's inability, mentally or physically, on account of sickness or accident to regularly engage in or adequately perform his duties hereunder. It is understood that Employee's occasional sickness or other incapacity of short duration may not result in his being or becoming "totally and permanently disabled"; however, an illness or incapacity may lead to Employee being or becoming totally and permanently disabled if the illness or incapacity is prolonged or recurring. For purposes of this Agreement, in the event Employer and Employee cannot agree at any time as to whether Employee is totally and permanently disabled, a final decision shall be made by a committee composed of three (3) physicians licensed by the State of South Carolina, one of whom shall be appointed by Employer, one of whom shall be appointed by Employee and the third shall be appointed by the physicians appointed by Employer and Employee. The finding of such committee of physicians shall be conclusive upon all parties and they shall be bound by any statement signed by two (2) or more members of such committee. 8. Death During Employment. If Employee dies during the term of his employment, or if Employee was employed by Employer at the beginning of his last illness, Employer shall continue to pay Employee's base salary to the estate of Employee for a period of six (6) months thereafter. Also, Employer shall pay to the estate of Employee any bonuses to which Employee may be entitled under his bonus program. 9. Termination of Employment. Employee and Employer shall have the right to terminate the employment relationship described herein at any time by mutual agreement in writing. 4 Employer shall have the right to terminate the employment relationship hereunder, for cause, by serving notice on Employee. For the purposes hereof, cause for termination shall be deemed to exist upon a good faith finding of two- thirds of the Board of Directors of Employer (excluding Employee if he is a member of the Board of Directors) of the following: negligence, intemperance which interferes with the performance of his duties, dishonesty involving Employer, willful shortage in accounts under Employee's direct supervision and control, refusal or material failure by Employee to perform his duties hereunder. Employee and/or his representative shall have the right to appear before the Board of Directors. In the event that Employer breaches the terms of this Agreement, Employee shall have the right to terminate the employment relationship hereunder. 10. Other Agreements. This Agreement shall be separate and apart from, and shall be deemed to alter the terms of, any executive compensation agreements, deferred compensation agreements, bonus agreements, general employment benefits plans, stock option plans and any other plans or agreements entered into between Employee and Employer pursuant to which Employee has been granted specific rights, benefits or options. 11. Non-Competition. Employee agrees that, during his employment with Employer and for a period of two (2) years from the date of the termination of Employee's employment with Employer, he will not directly or indirectly compete with Employer by engaging in the activities set forth on Exhibit "A" which is attached hereto and incorporated herein by reference (the "Prohibited Activities") within the geographic area which is set forth on Exhibit "B" hereto (the "Restricted Area"). For purposes of this Section 11, Employee recognizes and agrees that Employer conducts and will conduct business in the entire Restricted Area and that Employee will perform his duties for Employer within the entire Restricted Area. Employee shall be deemed to be engaged in and carrying on said Prohibited Activities if he engages in said activities in any capacity whatsoever, including, but not limited to, by or through a partnership of which he is a general or limited partner or an employee engaged in said activities, or by or through a corporation or association of which he owns five percent (5%) or more of the stock or of which he is an officer, director, employee, member, representative, joint venturer, independent contractor, consultant or agent who is engaged in said activities. Employee agrees that during the two (2) year period described above, he will notify Employer of the name and address of each employers with whom he has accepted employment during said period. Such notification shall be made in writing within five (5) days after Employee accepts any employment or new employment by certified mail, return receipt requested. 12. Confidential Data. Employee further agrees that, during his employment with Employer and upon his termination of employment for any cause, he will keep confidential and not divulge to any one nor appropriate for his own benefit any confidential information described in Exhibit "C" which is attached hereto and incorporated by this reference herein 5 (the "Confidential Data"). Employee hereby acknowledges and agrees that the prohibition against disclosure of confidential data recited herein is in addition to and, not in lieu of, any rights or remedies which Employer may have available pursuant to the laws of any jurisdiction or at common law to prevent the disclosure of trade secrets, and the enforcement by Employer of its rights and remedies pursuant to this Agreement shall not be construed as a waiver or any other rights or available remedies which it may possess in law or equity absent this Agreement. 13. Non-Solicitation of Employees. Employee covenants that during his employment and during the one (1) year period immediately following the termination thereof, either by expiration of the term of this Agreement or under any of the provisions of Section 9 above, Employee will neither directly nor indirectly induce or attempt to induce any employee of Employer to terminate his or her employment. Nor will Employee, without prior written consent of Employer, offer employment either on behalf of himself or on behalf of any other individual or entity to any employee of Employer or to any terminated employee of Employer during the term of Employee's employment and during the one (1) year period following the termination of his employment. 14. Property of Employer. Employee acknowledges that from time to time in the course of providing services pursuant to this Agreement he shall have the opportunity to inspect and use certain property, both tangible and intangible, of Employer and Employee hereby agrees that said property shall remain the exclusive property of Employer, and Employee shall have no right or proprietary interest in such property, whether tangible or intangible, including, without limitation, Employee's customer and supplier lists, contract forms, books of account, computer programs and similar property. 15. Equitable Relief. Employee acknowledges that the services to be rendered by him are of a special, unique, unusual, extraordinary, and intellectual character, which gives them a peculiar value, and the loss of which cannot reasonably or adequately be compensated in damages in an action at law; and that a breach by him of any of the provisions contained in this Agreement will cause Employer irreparable injury and damage. Employee further acknowledges that he possesses unique skills, knowledge and ability and that competition by him in violation of this Agreement or any other breach of the provisions of this Agreement would be extremely detrimental to Employer. By reason thereof, Employee agrees that Employer shall be entitled, in addition to any other remedies it may have under this Agreement or otherwise, to injunctive and other equitable relief to prevent or curtail any breach of this Agreement by him. 16. "Change of Control". In the event: (1) Employer becomes a subsidiary of another corporation or is merged or consolidated into another corporation or substantially all of the assets of Employer are sold to another corporation; or (2) any person, corporation, partnership or other entity, either alone or in conjunction with its "affiliates" as that term is defined in Rule 405 of the General Rules and Regulations under the Securities Act of 6 1933, as amended, or other group of persons, corporations, partnerships or other entities who are not "affiliates" but who are acting in concert, becomes the owner of record or beneficially of securities of Employer which represent thirty-three and one-third percent (33 1/3%) or more of the combined voting power of Employer's then outstanding securities entitled to elect Directors; or (3) the Board of Directors of Employer or a Committee thereof makes a determination in its reasonable judgment that a "Change of Control" of Employer has taken place (a "Change of Control"), the term during which this Agreement shall be effective shall include the term of this Employment Agreement following the date of the Change of Control plus one (1) year, and Employee's compensation for such period shall be based on the following formula, shall be subject to the following conditions and shall be in lieu of the compensation provided for under Section 3 of this Agreement: (a) Employee shall be paid an annual salary for the term of Employee's Employment Agreement plus one (1) year consisting of one hundred fifty percent (150%) of the average amount of total cash compensation, excluding payments made under Employer's Long-Term Incentive Plan for Executives and tax benefit bonuses paid upon the lapse of resale restrictions on common stock for certain officers of Employee for the two (2) calendar years prior to the time such control was acquired. (b) Employee shall be paid an annual amount for the term of Employee's Employment Agreement plus one (1) year in consideration of the non-competition covenant of Section 11 of this Agreement consisting of fifty percent (50%) of the average amount of total cash compensation, excluding payments made under Employer's Long-Term Incentive Plan for Executives and tax benefit bonus paid upon the lapse or resale restrictions on common stock for certain officers, of Employee for the two (2) calendar years prior to the time such control was acquired. Said annual amounts shall be paid quarterly in advance. (c) Notwithstanding any of the provisions of this Agreement, the amount of all payments to be made pursuant to this section after a Change of Control shall not exceed one dollar ($1.00) less than that amount which would cause any such payment to be deemed a "parachute payment" as defined in Section 280G of the Internal Revenue Code of 1986 (the "Code"), as amended, and as said statute is then in effect at the time of such payment. (d) Any payments made to Employee following a Change of Control that shall be disallowed, in whole or in part, as a deductible expense to Employer for Federal income tax purposes by the Internal Revenue Service on the basis that Section 280G of the Code prohibits such deduction shall be reimbursed by Employee to the full extent of said disallowance within six (6) months after the date of which the amount of said disallowance has been finally determined and Employer has paid the deficiency with respect to said disallowance. Employer shall legally defend any proposed disallowance by the Internal Revenue Service and the amount required to be 7 reimbursed by Employee shall be the amount determined by an appropriate court in a final, nonappealable decision that is actually disallowed as a deduction. In lieu of payment to Employer by Employee, Employer may, in its discretion, withhold amounts from Employee's future compensation payments until the amount owed to Employer has been fully recovered. No such withholding shall occur prior to the date on which Employee would be required to make reimbursement as provided herein. (e) If the limitation set forth in (c) may at any time become applicable to the amounts otherwise due pursuant to paragraphs (a) and (b), then Employer shall continue to pay Employee all amounts as provided under paragraphs (a) and (b) until such time as cumulative payments equal the aggregate amount as limited by paragraph (c) and Employee may terminate his employment on three (3) months notice at any time within the last twelve (12) months of the time period during which the payments described in this subparagraph will be paid without affecting his rights to receive said payments. (f) Employer shall have no obligation to pay the amounts set forth in (a) and (b) as limited by (c) if there is reasonable proof that the non-competition or confidential data provisions of Sections 11 and 12 of this Agreement are being violated. (g) In the event of termination of employment of Employee for Cause, as hereinafter defined, following a Change of Control, Employer shall not be obligated to make any further payments of the compensation amounts provided for in this Agreement. Notwithstanding any other provision of this Agreement, except for (e) and (j) hereinafter which shall control in the event Employee terminates employment as provided in (e) and (j), in the event Employee voluntarily terminates employment following a Change of Control for other than Good Reason, as defined hereinafter, compensation amounts set forth in (a) and (b) shall be payable only for a one (1) year period following termination of employment. "Cause" for the purposes of this Section is defined to mean: (1) willful failure to substantially perform prescribed duties other than as a result of disability; or (2) willful engagement in misconduct significantly detrimental to Employer. "Good Reason" to terminate employment with Employer occurs if: (1) duties are assigned that are materially inconsistent with previous duties; (2) duties and responsibilities are substantially reduced; (3) base compensation is reduced not as part of an across the board reduction for all senior officers or executives; (4) participation under compensation plans or arrangements generally made available to persons at Employee's level of responsibility at Employer is denied; (5) a successor fails to assume this Agreement; or (6) termination is made without compliance with prescribed procedures. 8 (h) In the event Employee is involuntarily terminated by Employer without Cause or Employee voluntarily terminates employment for Good Reason, Employer's obligation to pay the compensation amounts provided in this Section shall survive termination of employment. (i) Further, in the event of termination of employment during the pendency of a "Potential Change of Control", as hereinafter defined, the provisions of (g) and (h) shall apply as if an actual Change of Control had taken place. A Potential Change of Control shall be deemed to have occurred if: (1) Employer has entered into an agreement or letter of intent the consummation of which would result in a Change of Control; (2) any person publicly announces an intention to take or to consider taking actions which if consummated would constitute a Change of Control; or (3) the Board of Directors of Employer or a Committee thereof in its reasonable judgment makes a determination that a Potential Change of Control for purposes of this Agreement has occurred. A Potential Change of Control remains pending for purposes of receiving payments under this Agreement until the earlier of the occurrence of a Change of Control or a determination by the Board of Directors or a committee thereof (at any time) that a Change of Control is no longer reasonably expected to occur. (j) Notwithstanding anything contained in this Agreement to the contrary, Employee and Employer or the person, corporation, partnership or other entity acquiring control of Employer, with the concurrence of the Chief Executive Officer and Compensation Committee of the Board of Directors of Employer, may mutually agree that Employee, with three (3) months' notice, may terminate his employment and receive a lump sum payment equal to the present value of remaining payments under this Agreement discounted by the then current Treasury Bill rate for the remaining term of this Agreement. 17. Successors Bound. This Agreement shall be binding upon Employer and Employee, their respective heirs, executors, administrators or successors in interest, including without limitation, any corporation into which Employer may be merged or by which it may be acquired. 18. Severability. In the event that any one or more of the provisions of this Agreement or any word, phrase, clause, sentence or other portion thereof (including without limitation the geographical and temporal restrictions contained herein) shall be deemed to be illegal or unenforceable for any reason, such provision or portion thereof shall be modified or deleted in such a manner so as to make this Agreement as modified legal and enforceable to the fullest extent permitted under applicable laws. The validity and enforceability of the remaining provisions or portions thereof shall not be construed as a waiver of any subsequent breach of the same or any other covenants, term or provision. If the geographical or temporal restrictions contained in Sections 11 and 13 hereof are so deleted, no such modification or deletion will be made which is less favorable to Employee without 9 his consent. 19. Integrated Agreement. This Agreement constitutes the entire Agreement between the parties hereto with regard to the subject matter hereof, and there are no agreements, understandings, specific restrictions, warranties or representations relating to said subject matter between the parties other than those set forth herein or herein provided for. 20. Counterparts. This Agreement may be executed in two or more counterparts, each of which will take effect as an original and all of which shall evidence one and the same Agreement. 21. Governing Law. The terms of this Agreement shall be governed by and construed in accordance with the laws of the State of South Carolina. 22. Assignment. The rights, duties and obligations under this Agreement may not be assigned by either party, except if there is a Change of Control as defined in Section 16, Employer may assign its rights and obligations hereunder to the person, corporation, partnership or other entity which has gained such control. IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first above written. "Employer" [CORPORATE SEAL] POLICY MANAGEMENT SYSTEMS CORPORATION Witness: _____________________________ BY: ___________________________ President _____________________________ "Employee" _____________________________ _________________________ (SEAL) Timothy V. Williams _____________________________ 10 EXHIBIT A Acting in any capacity, either individually or with any corporation, partnership or other entity, directly or indirectly, in providing, or proposing to provide, data processing software systems, related automation support services and information services to the insurance industry, including, but not limited to, application software, processing, consulting and related services, in the performance of any of the following types of duties in any part of the insurance industry: 1. The performance of the sales and marketing functions. 2. The responsibility for sales revenue generation. 3. The responsibility for customer satisfaction. 4. The responsibility for research and development of insurance data base products. 5. The responsibility for the research and development of information data processing systems and services. 6. The providing of input to pricing of products. 7. The planning and management of data processing services resources. 8. The coordination of the efforts of the various aspects of computer systems services organizations with other functions. 9. The planning and management of information services resources. 10. The providing and management of an operations staff to support the above listed activities. 11 EXHIBIT B RESTRICTED AREA Fifty mile radius of the city limits of the following cities: Toronto, Canada Birmingham, Alabama Columbus, Ohio Minneapolis, Minnesota Cincinnati, Ohio San Diego, California Chicago, Illinois Melbourne, Australia Dallas/Fort Worth, Texas Indianapolis, Indiana Los Angeles, California St. Paul, Minnesota Boston, Massachusetts Denver, Colorado Philadelphia, Pennsylvania Mobile, Alabama Hartford, Connecticut Seattle, Washington San Francisco, California Bloomington, Illinois New York City, New York Des Moines, Iowa Columbia, South Carolina San Juan, Puerto Rico Sydney, Australia El Paso, Texas Honolulu, Hawaii Detroit, Michigan Jacksonville, Florida Phoenix, Arizona Milwaukee, Wisconsin San Antonio, Texas Montreal, Canada Baltimore, Maryland 12 EXHIBIT B (CONT.) Kansas City, Missouri San Jose, California Stanford, Connecticut Memphis, Tennessee Oklahoma City, Oklahoma Washington, D.C. Atlanta, Georgia New Orleans, Louisiana Houston, Texas London, England Miami, Florida Paris, France Princeton, New Jersey St. Louis, Missouri Cleveland, Ohio Nashville, Tennessee 13 EXHIBIT C CONFIDENTIAL INFORMATION 1. All software/systems (including all present, planned and future software), whether licenses or unlicensed, developed by or on behalf of or otherwise acquired by Policy Management Systems Corporation or any of its subsidiaries. "All software/system" shall mean: . all code in whatever form . all data pertaining to the architecture and design of such software systems . all documentation in whatever form . all flowcharts . any reproduction or recreation in whole or in part of any of the above in whatever form. 2. All business plans and strategies including: . strategic plans . product plans . marketing plans . financial plans . operating plans . resource plans . all research and development plans including all data produced by such efforts. 3. Internal policies, procedures, methods and approaches which are unique to Policy Management Systems Corporation and are non-public. 4. Any information relating to the employment, job responsibility, performance, salary and compensation of any present or future officer or employee of Policy Management Systems Corporation. EX-10 6 EXHIBIT 10O 1 FORM STOCK OPTION/NON-COMPETE AGREEMENT THIS EMPLOYEE STOCK OPTION/NON-COMPETE AGREEMENT ("the Agreement") is made effective as of October 13, 1994, by and between ("EMPLOYEE") and Policy Management Systems Corporation ("PMSC"). W I T N E S S E T H: WHEREAS, EMPLOYEE has been employed by PMSC in a position of significant responsibility and PMSC desires to recognize EMPLOYEE'S contribution to PMSC by making EMPLOYEE a "Key EMPLOYEE" as defined in the Policy Management Systems Corporation 1989 Stock Option Plan ("Plan") and therefore eligible to be granted Options as defined therein; and WHEREAS, EMPLOYEE has developed and will continue to develop intimate knowledge of PMSC's business practices, which, if exploited by EMPLOYEE in contravention of this Agreement, could seriously, adversely and irreparably affect the business of PMSC; and WHEREAS, EMPLOYEE and PMSC each desire to induce the other to enter into this Agreement; and WHEREAS, PMSC would not make EMPLOYEE a Key EMPLOYEE in the event that EMPLOYEE refused to agree to the terms and conditions of this Agreement and thus EMPLOYEE would not be eligible to receive Options under the Plan; NOW, THEREFORE, in consideration of the premises and the mutual promises and covenants of the parties hereto, EMPLOYEE and PMSC agree as follows: 1. Grant. Effective October 13, 1994, PMSC grants EMPLOYEE "non-qualified" Options to purchase up to ( ) shares of PMSC common stock pursuant to the Plan. Non-qualified options are subject to tax upon exercise as set forth in paragraph 5 below. A. THESE OPTIONS AND THIS AGREEMENT MAY BE REVOKED BY THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS IN THEIR ABSOLUTE DISCRETION, PRIOR TO THE TIME THEY BECOME EXERCISABLE IN ACCORDANCE WITH THIS AGREEMENT, IF THEY DEEM IT APPROPRIATE TO DO SO BASED UPON SUCH FACTS OR CIRCUMSTANCES AS THEY DEEM RELEVANT, INCLUDING, WITHOUT 2 LIMITATION, THE RESULTS OR FINDINGS, WHETHER PRELIMINARY OR FINAL, OF THE VARIOUS INVESTIGATIONS INTO PMSC'S PREVIOUSLY ISSUED FINANCIAL STATEMENTS. B. THE OPTIONS HEREBY GRANTED ARE ALSO SUBJECT TO THE SHAREHOLDERS OF PMSC APPROVING AN AMENDMENT TO THE PLAN TO AUTHORIZE THE ISSUANCE OF ADDITIONAL SHARES UNDER THE PLAN. IF SUCH SHAREHOLDER APPROVAL IS NOT OBTAINED, THE NUMBER OF OPTIONS GRANTED HEREBY SHALL BE REDUCED BY A PRO RATA AMOUNT AMONG THE OTHER OPTIONS GRANTED WITH THE SAME EFFECTIVE DATE. 2. Price and Expiration. The option price of the shares subject to these Options is the closing price of the stock on the New York Stock Exchange on the date of grant, i.e., forty-four dollars ($44.00). These Options may not be exercised after the termination of employment or term as director of EMPLOYEE with PMSC, except that in the event of retirement with the consent of PMSC, EMPLOYEE may exercise these Options for a period of three (3) months after retirement, and in the event of the death of EMPLOYEE during his or her employment or term as a director or death within three (3) months after retirement, these Options may be exercised during a period of one (1) year from the date of death, as described in the Plan. In no event shall any Options be exercisable to any greater extent than they may have been at the date of said retirement or death. These Options must be exercised within ten (10) years of the effective date of this Agreement (the "Expiration Date") or they will expire. 3. Availability for Exercise. 33 1/3% of the shares subject to the Options granted will become available for exercise on the third (3rd) anniversary of the effective date of this grant, an additional one-third will become exercisable beginning on the fourth (4th) anniversary of the effective date of this grant and the remainder will become exercisable beginning on the fifth (5th) anniversary of the effective date of this grant. For example... 33 1/3% of the total number of Options granted will be available for exercise beginning October 13, 1997, 66 2/3% will be available for exercise beginning October 13, 1998; and 100% will be available for exercise beginning October 13, 1999. Once Options become available for exercise, they will remain available for exercise unless they expire. 3A. Change in Control. If there is a Change in Control (as hereinafter defined) of PMSC prior to the Expiration Date, then, notwithstanding any other provision of the Plan or this Agreement to the contrary other than Section 1.B above and 3B below, to the extent the Option otherwise would have been exercisable according to the "One-third Schedule" as defined below, each Option granted hereby then outstanding shall become immediately exercisable in full and shall become nonforfeitable regardless of whether there is a change in office or employment status subsequent to such Change in Control. 3 For purposes of this Section, a "Change in Control" shall be deemed to have occurred in the event: (1) that substantially all of PMSC's assets are sold to another person, corporation, partnership, or other entity other than one owned or controlled by PMSC; or (2) any person, corporation, partnership or other entity, either alone or in conjunction with its "affiliates" as that term is defined in Rule 405 of the General Rules and Regulations under the Securities Act of 1933, as amended, or other group of persons, corporations, partnerships or other entities who are not affiliates, but who are acting in concert, becomes the owner of record or beneficially of securities of PMSC which represent thirty- three and one-third percent (33 1/3%) or more of the combined voting power of PMSC's then outstanding securities entitled to elect directors; or (3) the Board or a committee thereof makes a determination in its reasonable judgment that a Change in Control of PMSC has taken place. For purposes of this Section, the "One-third Schedule" shall mean that one-third of the total number of Options granted hereunder would be exercisable beginning on the first anniversary date of the grant; an additional one-third would be exercisable beginning on the second anniversary date of the grant; and all would be exercisable beginning on the third anniversary date of the grant. Provided, however, if the shareholders approve an amendment to the Plan to allow for the immediate exercisability of all Options granted hereunder in the event of a Change in Control, if there is a Change in Control of PMSC prior to the Expiration Date, then notwithstanding any other provision of the Plan or this Agreement except Sections 1B above and 3B below: (i) each Option granted hereby then outstanding shall become immediately exercisable in full regardless of whether there is a change in office or employment status subsequent to such Change in Control; (ii) EMPLOYEE shall have a period of ninety (90) days after termination of employment to exercise the Options granted hereby; and (iii) and in the event of the death of EMPLOYEE during the aforementioned ninety (90) day period, said Options may be exercised during a period of one (1) year from the date of death, as described in Section 10 of the Plan, but in no event shall these Options be exercised after the tenth anniversary date these Options were granted. 3B. Sale or merger. In the event of dissolution or liquidation of PMSC or any merger or combination in which PMSC is not a surviving corporation ("Sale or Merger"), each outstanding Option granted hereunder shall terminate, but the Optionee shall have the right, immediately prior to such dissolution, liquidation, merger or combination, to exercise his or her Option, in whole or in part, to the extent that it shall not have been exercised, without regard to any installment exercise provisions. 3C. Additional Compensation. In the event a Change in Control or Sale or Merger, as described in Sections 3A and 3B above, occurs while EMPLOYEE is employed by PMSC and occurs prior to the Expiration Date, then in addition to the exercise rights granted, EMPLOYEE also shall be compensated based on the following formula, subject to the following conditions, EMPLOYEE may elect by written notice to PMSC's General Counsel the following in lieu of all other compensation from PMSC: 4 (a) EMPLOYEE shall be paid an annual salary for two (2) years following a Change in Control or Sale or Merger consisting of one hundred percent (100%) of the average amount of total cash compensation of EMPLOYEE for the two (2) calendar years prior to the time of such Change in Control or Sale or Merger. For purposes of the foregoing, "average amount of total cash compensation" shall include salary and bonuses, but shall specifically exclude income attributable to the granting or exercising of stock options. (b) Notwithstanding any of the provisions of this Agreement, the amount of all payments to be made pursuant to this Agreement after a Change of Control or a Sale or Merger shall not exceed one dollar ($1.00) less than that amount which would cause any such payment to be deemed a "parachute payment" as defined in Section 280G of the Internal Revenue Code of 1986 (the "Code"), as amended, and as said statute is then in effect at the time of such payment. (c) Any payments made to EMPLOYEE following a Change of Control or a Sale or Merger that shall be disallowed, in whole or in part, as a deductible expense to PMSC for Federal income tax purposes by the Internal Revenue Service on the basis that Section 280G of the Code prohibits such deduction shall be reimbursed by EMPLOYEE to the full extent of said disallowance within six (6) months after the date on which the amount of said disallowance has been finally determined and PMSC has paid the deficiency with respect to said disallowance. PMSC shall legally defend any proposed disallowance by the Internal Revenue Service and the amount required to be reimbursed by EMPLOYEE shall be the amount determined by an appropriate court in a final, nonappealable decision that is actually disallowed as a deduction. In lieu of payment to PMSC by EMPLOYEE, PMSC may, in its discretion, withhold amounts from EMPLOYEE's future compensation payments until the amount owed to PMSC has been fully recovered. No such withholding shall occur prior to the date on which EMPLOYEE would be required to make reimbursement as provided herein. (d) If the limitation set forth in (b) may at any time become applicable to the amounts otherwise due pursuant to paragraph (a) then PMSC shall continue to pay EMPLOYEE all amounts as provided under paragraph (a) until such time as cumulative payments equal the aggregate amount as limited by paragraph (b) and EMPLOYEE may terminate his employment on three (3) months notice at any time within the last twelve (12) months of the time period during which the payments described in this Section 3C will be paid without affecting his rights to receive said payments. (e) PMSC shall have no obligation to pay the amounts set forth in (a) as limited by (b) if there is reasonable proof that the non-competition or non-hire provisions of Sections 7 and 8 of this Agreement are being violated. 5 (f) In the event of termination of employment of EMPLOYEE for Cause, as hereinafter defined, following a Change of Control or Sale or Merger, PMSC shall not be obligated to make any further payments of the compensation amounts provided for in this Section. Notwithstanding any other provision of this Agreement, except for (d) and (i) hereinafter which shall control in the event EMPLOYEE terminates employment as provided in (d) and (i), in the event EMPLOYEE voluntarily terminates employment following a Change of Control or Sale or Merger for other than Good Reason, as defined hereinafter, compensation amounts set forth in (a) and (b) shall be payable only for a one (1) year period following termination of employment. "Cause" for the purposes of this Section is defined to mean: (1) willful failure to substantially perform prescribed duties other than as a result of disability; or (2) willful engagement in misconduct significantly detrimental to PMSC. "Good Reason" to terminate employment with PMSC occurs if: (1) duties are assigned that are materially inconsistent with previous duties; (2) duties and responsibilities are substantially reduced; (3) base compensation is reduced not as part of an across the board reduction for all senior officers or executives; (4) participation under compensation plans or arrangements generally made available to persons at EMPLOYEE's level of responsibility at PMSC is denied; (5) a successor fails to assume this Agreement; or (6) termination is made without compliance with prescribed procedures. (g) In the event EMPLOYEE is involuntarily terminated by PMSC without Cause or EMPLOYEE voluntarily terminates employment for Good Reason, PMSC's obligation to pay the compensation amounts provided in this Section shall survive termination of employment. (h) Further, in the event of termination of employment during the pendency of a "Potential Change of Control", as hereinafter defined, the provisions of (f) and (g) shall apply as if an actual Change of Control or Sale or Merger had taken place. A Potential Change of Control shall be deemed to have occurred if: (1) PMSC has entered into an agreement or letter of intent the consummation of which would result in a Change of Control or Sale or Merger; (2) any person publicly announces an intention to take or to consider taking actions which if consummated would constitute a Change of Control or Sale or Merger; or (3) the Board of Directors of PMSC or a Committee thereof in its reasonable judgment makes a determination that a Potential Change of Control for purposes of this Agreement has occurred. A Potential Change of Control remains pending for purposes of receiving payments under this Section until the earlier of the occurrence of a Change of Control or Sale or Merger or a determination by the Board of Directors or a committee thereof (at 6 any time) that a Change of Control or Sale or Merger is no longer reasonably expected to occur. (i) Notwithstanding anything contained in this Agreement to the contrary, EMPLOYEE and PMSC or the person, corporation, partnership or other entity acquiring control of PMSC, with the concurrence of the Chief Executive Officer and Compensation Committee of the Board of Directors of PMSC, may mutually agree that EMPLOYEE, with three (3) months' notice, may terminate his employment and receive a lump sum payment equal to the present value of remaining payments under this Agreement discounted by the then current Treasury Bill rate for the remaining term of this Section. 4. Order of Exercise. The Options may be exercised without regard to the order in which these and any other Options were granted and without regard to any unexpired and unexercised qualified, Incentive Stock Options ("ISO's") or other non-qualified options. 5. Tax Liability. The tax liability which EMPLOYEE may incur relating to these Options is described below based upon present law and regulations which are subject to change. Taxes incurred are: + when options are granted - none + when options are exercised - the difference between the fair market value of the stock at the date of exercise of an Option and the option price is a capital gain but generally will be treated as ordinary income during the year the Option is exercised. Such tax liability is created at the time EMPLOYEE exercises an Option and PMSC is required to collect withholding taxes from EMPLOYEE. Federal income taxes (computed at a rate of 28% of the above described difference) and FICA and state income taxes (computed at the applicable rate of the above described difference) are withheld. For example...if the option price is $33.00 and the fair market value at the date of the exercise is $38.00, the difference is $5.00, and assuming an applicable FICA rate of 7.65% and state income tax rate of 7%, along with the 28% federal income tax, the PMSC would collect a tax of $2.13 per share from EMPLOYEE. + when shares are sold - the difference between the fair market value at the date of exercise (the $38.00 in the above example) and the price at which EMPLOYEE sells the stock is treated the same as above described during the year in which EMPLOYEE sells the stock purchased by exercise of his or her Options. 6. Exercise and Payment. Exercises of Options shall only be handled pursuant to the Instructions set forth on the last page of this Agreement. To exercise these Options, EMPLOYEE shall make payment in full to PMSC for the option price of the shares to be purchased...plus the combined (federal, FICA and state) tax liability EMPLOYEE incurs. 7 Such taxes paid to PMSC will be forwarded to the Internal Revenue Service and appropriate state tax commission and credited to EMPLOYEE in the same manner as the withholding tax on EMPLOYEE's salary. EMPLOYEE's actual tax will depend upon the overall tax rate calculated when EMPLOYEE prepares his or her tax returns. EMPLOYEE should consult a tax professional regarding questions about EMPLOYEE's actual tax liability. 7. Non-competition. In consideration of the Options hereby granted, EMPLOYEE covenants and agrees that EMPLOYEE shall devote his or her best efforts to furthering the best interests of PMSC and that during the period of his or her employment with PMSC and for the periods set forth below following the date of separation from employment, EMPLOYEE shall not "Compete" with PMSC. The region within which EMPLOYEE agrees not to Compete with PMSC is the United States, Canada, and those countries in which PMSC has customers or clients as of the date of EMPLOYEE's separation from employment. For the purpose of this Agreement, the term "Compete" shall have its commonly understood meaning which shall include, but not be limited by, the following items with respect to PMSC's insurance application software licensing, data processing, consulting and information services businesses and any other businesses carried on by PMSC at the time of EMPLOYEE's separation from employment: (i) for a period of two (2) years, soliciting or accepting as a client or customer any individual, partnership, corporation, trust or association that was a client, customer or actively sought after prospective client or customer of PMSC during the twelve (12) calendar month period immediately preceding the date of EMPLOYEE's separation from employment; (ii) for a period of one (1) year, acting as an EMPLOYEE, independent contractor, agent, representative, consultant, officer, director, or otherwise affiliated party of any entity or enterprise which is competing with PMSC in offering similar application software or services to parties described in (i) above; or (iii) for a period of one (1) year, participating in any such competing entity or enterprise as an owner, partner, limited partner, joint venturer, creditor or stockholder (except as an equity holder holding less than a one percent (1%) interest). 8. Non-Hiring. During EMPLOYEE'S employment with PMSC and for a period of three (3) years after separation from such employment, EMPLOYEE agrees that EMPLOYEE shall under no circumstances hire, attempt to hire or assist or be involved in the hiring of any employee of PMSC either on EMPLOYEE'S behalf or on behalf of any other person, entity or enterprise. Also, for the same period of time, EMPLOYEE agrees to not communicate to any such person, entity or enterprise the names, addresses or any other information concerning any employee of PMSC or any past, present or actively sought after prospective client or customer of PMSC. 8 9. Equitable Relief. EMPLOYEE acknowledges (i) that EMPLOYEE'S skill, knowledge, ability and expertise in the business described herein is of a special, unique, unusual, extraordinary, and/or intellectual character which gives said skill, etc. a peculiar value; (ii) that PMSC could not reasonably or adequately be compensated in damages in an action at law for breach of this Agreement; and (iii) that a breach of any of the provisions contained in this Agreement could be extremely detrimental to PMSC and could cause PMSC irreparable injury and damage. Therefore, EMPLOYEE agrees that PMSC shall be entitled, in addition to any other remedies it may have under this Agreement or otherwise, to preliminary and permanent injunctive and other equitable relief to prevent or curtail any breach of this Agreement; provided, however, that no specification in this Agreement of a specific legal or equitable remedy shall be construed as a waiver of or prohibition against the pursuing of other legal or equitable remedies in the event of such a breach. 10. Breach of Agreement. EMPLOYEE agrees that in the event EMPLOYEE breaches any provision of this Agreement, PMSC shall be entitled, in addition to any other remedies it may have under this Agreement, to offset, to the extent of any liability, loss, damage or injury from such breach, any payments due to EMPLOYEE pursuant to his or her employment with PMSC. 11. Employment Understanding. This Agreement constitutes the entire agreement between the parties with regard to the subject matter hereof, and there are no agreements, understandings, restrictions, warranties or representations between the parties relating to said subject matter other than those set forth or provided for herein or in any Agreement Not To Divulge or employment agreement between PMSC and EMPLOYEE. It is understood that PMSC's and EMPLOYEE's relationship is one of "at will" employment unless EMPLOYEE and PMSC have entered into a written employment agreement which provides otherwise. This Agreement shall not affect, or be affected by, any employment agreement, if any, between PMSC and EMPLOYEE. 12. General. In the event that any provision of this Agreement or any word, phrase, clause, sentence or other portion thereof (including, without limitation, the geographical and temporal restrictions contained herein) should be held to be unenforceable or invalid for any reason, such provision or portion thereof shall be modified or deleted in such a manner so as to make this Agreement enforceable to the fullest extent permitted under applicable laws. All references to PMSC shall include its subsidiaries as applicable. This Agreement shall inure to the benefit of and be enforceable by PMSC and its successors and assigns. No provision of this Agreement may be changed, modified, waived or terminated, except by an instrument in writing signed by the party against whom the enforcement of such is sought. No waiver of any provision or provisions of this Agreement shall be deemed or shall constitute a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. Headings in this Agreement are inserted solely as a matter of convenience and reference and are not a part of this Agreement in any substantive sense. 9 This Agreement may be executed in two counterparts, each of which will take effect as an original and shall evidence one and the same Agreement. 13. Plan Controls. In the event of any discrepancy between this Agreement and the Plan as to the terms and conditions of the Options, the Plan shall control. 14. Governing Law. The terms of this Agreement shall be governed by and construed in accordance with the laws of the State of South Carolina. IN WITNESS WHEREOF, the parties hereto have executed this Agreement effective as of the date first above written. POLICY MANAGEMENT SYSTEMS CORPORATION "PMSC" BY: _________________________________ Steven A. Denning TITLE: Director and Chairman of the Compensation Committee EMPLOYEE _____________________________________ (Signature) (Type or Print Name) _____________________________________ (Date Signed by EMPLOYEE) 10 INSTRUCTIONS FOR EXERCISE OF PMSC STOCK OPTIONS Contact Person: Lynn W. Dillard, Ext. 4303 1A4 Post Office Box Ten, Columbia, SC 29202 An exercise form must be obtained and properly filled out. The form and EMPLOYEE's check for the appropriate exercise price and withholding taxes (federal and state income taxes and FICA) must be delivered to the Contact Person. PMSC does not deal with third parties concerning EMPLOYEE's exercise of his or her stock options. If an EMPLOYEE deals with a brokerage firm, a bank or any other third party, the EMPLOYEE shall be responsible to keep such party from impacting on the two-party transaction between PMSC and the EMPLOYEE. This transaction solely consists of EMPLOYEE bringing PMSC the exercise form and his or her own check and after several days PMSC giving EMPLOYEE a certificate for his or her shares of stock. PMSC's stock transfer agent is located in New York. If desired, an EMPLOYEE may request and pay the charges for the certificate to be sent to PMSC via Federal Express. The certificate will only be issued in the EMPLOYEE's name. EMPLOYEEs may only exercise a whole number of options as PMSC shall not direct the transfer agent to issue fractional shares. As an optionholder, an EMPLOYEE is entitled to request copies of PMSC's Annual and Quarterly Reports. An EMPLOYEE will not receive such reports automatically as an optionholder. Additionally, reports are available upon request showing a complete list of EMPLOYEE's options outstanding, options available for exercise, cost per share, total costs, and expiration dates of options. An EMPLOYEE may wish to request these materials or information before exercising options by calling or writing the Contact Person. THESE INSTRUCTIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE. 11 SCHEDULE OF PARTICULARS FOR NAMED EXECUTIVE OFFICERS RE: EMPLOYEE STOCK OPTION/NON-COMPETE AGREEMENT NAMED EXECUTIVE DATE OF NUMBER OPTION OFFICER GRANT GRANTED PRICE G. Larry Wilson October 13, 1994 225,000 $44.00 David T. Bailey October 13, 1994 100,000 $44.00 Charles E. Callahan October 13, 1994 100,000 $44.00 Donald A. Coggiola October 13, 1994 50,000 $44.00 Stephen G. Morrison October 13, 1994 30,000 $44.00 Timothy V. Williams October 13, 1994 30,000 $44.00 EX-10 7 EXHIBIT 10P 1 POLICY MANAGEMENT SYSTEMS CORPORATION 1993 LONG-TERM INCENTIVE PLAN OF EXECUTIVES 1. PURPOSE The purpose of this Plan is to promote the interest of Policy Management Systems Corporation ("PMSC") and it subsidiaries by granting Options to purchase Common Stock to certain key employees in order (1) to attract and retain said employees, (2) to provide an additional incentive to each such employee to work to increase the value of Common Stock and (3) to provide each such employee with a stake in the future of PMSC which corresponds to the stake of each of PMSC's shareholders. 2. DEFINITIONS Each term set forth in this Section 2 shall have the meaning set forth opposite such term for purposes of this Plan and, for purposes of such definitions, the singular shall include the plural and the plural shall include the singular. 2.1. Board - - means the Board of Directors of PMSC. 2.2. Committee - - means the Compensation Committee of the Board. 2.3. Employee - - shall mean an employee of PMSC or any of its subsidiaries. 2 2.4. Executive Council - - shall mean the Executive Council of PMSC. The Executive Council shall be appointed by the Committee, based upon the recommendation of management, and shall serve as an advisory council to the chief executive officer and other senior management of PMSC. 2.5. Common Stock - - means the common stock of PMSC. 2.6. Effective Date - - shall mean the effective date of this Plan as set forth in Section 4. 2.7. Fair Market Value - - means the closing price on any date for a share of Common Stock on the New York Stock Exchange or any other national securities exchange on which the Common Stock is listed. If no such price quotation is available, "Fair Market Value" shall mean the price which the Committee acting in good faith determines through any reasonable valuation method that a share of Common Stock would change hands between a willing seller and a willing buyer, neither being under any compulsion to buy or to sell and both having reasonable knowledge of the relevant facts. 2.8. Option - - shall mean a nonqualified stock option granted under this Plan to purchase a number of shares of Common Stock. All options under this Plan are intended to be nonqualified stock options and are not intended to satisfy the requirements of Section 422 of the Internal Revenue Code. 2.9. Termination Date - - shall mean December 31, 1998, after 3 which no Option shall be granted under this Plan. 3. SHARES SUBJECT TO OPTIONS There shall be 750,000 shares of Common Stock reserved for use under this Plan, and such shares of Common Stock shall be reserved from authorized but unissued shares of Common Stock. Furthermore, any shares of Common Stock subject to an Option which remain after the cancellation, expiration or exchange of such Option thereafter shall again become available for use under the Plan. 4. EFFECTIVE DATE The Effective Date of this Plan shall be the date it is adopted by the Board, provided that the shareholders representing a majority of the shares of PMSC voting at a duly called meeting of such shareholders approve this Plan after such Effective Date. Any Options granted under this Plan before the date of such shareholder approval automatically shall be granted subject to such shareholder approval. 5. COMMITTEE This Plan shall be administered by the Committee. The Committee acting in its absolute discretion shall exercise such 4 powers and take such action as expressly called for under this Plan and, further, the Committee shall have the power to interpret this Plan and (subject to Section 13, Section 14 and Section 15) to take such other action in the administration and operation of this Plan as the Committee deems equitable under the circumstances, which shall be binding on PMSC, on each affected Employee and on each other person directly or indirectly affected by such action. The Committee shall have the power, in the event the number of shares available for issuance under the Plan is less than the number of shares that otherwise would be subject to an Option, to provide for the issuance of an Option for a reduced number of shares and for the issuance of an additional Option for the number of shares constituting such reduction if and when shares again become available. Notwithstanding the foregoing, except as expressly set forth in this Plan, the Committee shall not have the right to diminish the rights of an Employee under any Option granted under this Plan without the written consent of such Employee. 6. ELIGIBILITY Only members of the Executive Council shall be eligible for the grant of Options under this Plan. 5 7. GRANT OF OPTIONS 7.1. Initial Grant. On the Effective Date, each member of the Executive Council serving on such date shall receive an Option for the number of shares of Common Stock set forth below opposite the office which he holds on the Effective Date: Chief Executive Officer - - 100,000 shares Executive Vice President - - 50,000 shares Senior Vice President, holding the position of Group Manager - - 30,000 shares Senior Vice President - - 25,000 shares Vice President (Elected or Appointed) - - 12,500 shares 7.2. New members. Any person not serving on the Executive Council on the Effective Date who is appointed to the Council on or before the Termination Date shall receive, if approved by the Committee, an Option for the number of shares set forth opposite his office in Section 7.1 multiplied by a fraction, the numerator of which is the number of calendar months (with any partial month treated as a full month) between the date of his appointment to the Executive Council and the Termination Date and the denominator of which is 72. For example, an Employee appointed to the Executive Council while serving as Vice President 36 months prior to the Termination Date would receive an Option for 6,250 shares (12,500 x 36/72). In the event any person appointed to the Executive Council does not hold an office set forth in Section 7.1, such 6 person shall receive an Option for the number of shares determined by the Committee in its sole discretion. 7.3. Promotions. Any member of the Executive Council who is promoted by the Board to an office of higher rank (based on the order of titles set forth in Section 7.1) on or before the Termination Date shall receive, subject to availability of shares reserved for issuance under the Plan, an additional Option for the number of shares set forth in Section 7.1 opposite the office to which he is promoted minus the number of shares set forth opposite the office being vacated, multiplied by a fraction, the numerator of which is the number of calendar months (with any partial month being treated as a full month) between the date on which he is promoted and the Termination Date and the denominator of which is 72. For example, an Employee who is promoted from Vice President to Senior Vice President 36 months prior to the Termination Date would receive an additional Option for 6,250 shares ((25,000 - 12,500) x 36/72). In the event any member of the Executive Council is promoted to or from an office not set forth in Section 7.1, such person shall receive an additional Option for the number of shares determined by the Committee in its sole discretion. 7.4. Demotions. In the event any member of the Executive Council is subsequently demoted to an office of lower rank (based 7 on the order of titles set forth in Section 7.1), any Option held by such person that has not previously become exercisable in accordance with Section 9 shall be automatically forfeited with respect to the number of shares set forth above opposite the office being vacated by him minus the number of shares set forth opposite the office to which he is demoted, multiplied by a fraction, the numerator of which is the number of calendar months (with any partial month treated as a full month) between the date of such demotion and the Termination Date and the denominator of which is 72. For example, an Employee who is demoted from Executive Vice President to Senior Vice President 36 months prior to the Termination Date would forfeit his Option with respect to 12,500 shares ((50,000 - 25,000) x 36/72). In the event any member of the Executive Council is subsequently demoted to or from an office not set forth in Section 7.1, the extent to which any Option held by such person shall be forfeited shall be determined by the Committee in its sole discretion. 7.5. Removal. In the event any member of the Executive Council is subsequently removed from the Executive Council, any Option held by such person shall be automatically forfeited to the extent that such Option has not previously become exercisable in accordance with Section 9. 8 8. OPTION PRICE The Option Price for each share of Common Stock subject to an Option granted under Section 7.1 shall be equal to 105% of the Fair Market Value of the Common Stock on the Effective Date. The Option Price of any Option granted under Section 7.2 or Section 7.3 hereof shall be equal to the percentage of the Fair Market Value of the Common Stock on the date the Option is granted as follows: Calendar year Option is granted Percentage 1993 105% 1994 104% 1995 103% 1996 102% 1997 101% 1998 100% The Option Price shall be payable in cash in full upon the exercise of any Option, or, if approved by the Committee, the Employee may pay all or part of the Option Price upon exercise of the Option in shares of Common Stock already held by the Employee. In the event that all or part of the Option Price is paid in shares of Common Stock, the value of such shares shall be equal to the Fair Market Value of such shares on the date of exercise of the Option. 9 9. EXERCISE PERIOD All Options granted under this Plan shall become exercisable in installments in accordance with "Exhibit A" attached to the Plan and incorporated herein. All Options granted under this Plan shall terminate on the tenth anniversary of the Effective Date, without regard to the date on which the Option was granted. An Option may not be exercised after the termination of employment of an Employee with PMSC or its subsidiaries, except as set forth in this paragraph. In the event of (i) the retirement of an Employee after reaching normal retirement age in accordance with the practices and policies of PMSC then in effect, except for early retirement, (ii) the early retirement of any Employee for which the Committee in its discretion determines the extension of exercisability to be in the best interest of PMSC, or (iii) the permanent disability of an Employee, any Option held by such Employee shall become immediately exercisable with respect to all of the shares subject thereto and shall be exercisable for a period of three (3) months from said retirement or disability. In the event of the death of an Employee, during his employment or within 10 three (3) months after disability or retirement as described in the preceding sentence, any Option held by such Employee shall be immediately exercisable with respect to all shares subject thereto and shall be exercisable for a period of one (1) year from the date of death, as described in Section 10 below. In no event shall any such extended period result in the exercise of an Option later than the date which is the tenth anniversary of the date such Option is granted. 10. NONTRANSFERABILITY No Option granted under this Plan shall be transferable by an Employee other than by will or by the laws of descent and distribution, and such Option shall be exercisable during an Employee's lifetime only by the Employee. The estate of a deceased Employee or the person or persons to whom an Option is transferred by will or by the laws of descent and distribution thereafter shall be treated as the Employee. 11. SECURITIES REGISTRATION Each Option Agreement shall provide that, upon the receipt of 11 shares of Common Stock as a result of the surrender or exercise of an Option, the Employee shall, if so requested by PMSC, hold such shares of Common Stock for investment and not for resale or distribution to the public and, if so requested by PMSC, shall deliver to PMSC a written statement satisfactory to PMSC to that effect. As for Common Stock issued pursuant to this Plan, PMSC at its expense shall take such action as it deems necessary or appropriate to register the original issuance of such Common Stock to an Employee under the Securities Act of 1933 and under any other applicable securities laws or to qualify such Common Stock for an exemption under any such laws prior to the issuance of such Common Stock to an Employee; however, PMSC shall have no obligation whatsoever to take any such action in connection with the transfer, resale or other disposition of such Common Stock by an Employee. 12. LIFE OF PLAN No Option shall be granted under this Plan after the earlier of: (1) December 31, 1998, in which event the Plan otherwise thereafter shall continue in effect until all outstanding Options have been surrendered or exercised in full or no longer are exercisable, or 12 (2) the date on which all of the Common Stock reserved under Section 3 of this Plan has (as a result of the surrender or exercise of Options granted under this Plan) been issued or no longer is available for use under this Plan, in which event this Plan also shall terminate on such date. 13. CERTAIN TRANSACTIONS 13.1. Adjustments in Stock. The maximum number of shares of Common Stock which may be issued under this Plan, and the number of shares of Common Stock subject to outstanding Options and the Option price thereunder shall be proportionately adjusted for any increase or decrease in the number of issued shares of capital common stock of PMSC resulting from a subdivision or consolidation of shares or other capital adjustment, or the payment of a stock dividend or other increase or decrease in such shares effected without receipt of consideration by PMSC; provided, however, that any fractional shares resulting from any such adjustment shall be disregarded. 13.2. Change in Control. If there is a Change in Control (as hereinafter defined) of PMSC prior to the Expiration Date, then, notwithstanding any other provision of this Plan to the contrary, each Option then outstanding shall become immediately 13 exercisable in full and shall become nonforfeitable regardless of whether there is a change in office or employment status subsequent to such Change in Control. For purposes of this Section, a "Change in Control" shall be deemed to have occurred in the event (1) that PMSC becomes a subsidiary of another corporation or is merged or consolidated into another corporation or substantially all of its assets are sold to another corporation or (2) any person, corporation, partnership or other entity, either alone or in conjunction with its "affiliates" as that term is defined in Rule 405 of the General Rules and Regulations under the Securities Act of 1933, as amended, or other group of persons, corporations, partnerships or other entities who are not affiliates, but who are acting in concert, becomes the owner of record or beneficially of securities of PMSC which represent thirty-three and one-third percent (33 1/3%) or more of the combined voting power of PMSC's then outstanding securities entitled to elect directors or (3) the Board or a committee thereof makes a determination in its reasonable judgment that a Change in Control of PMSC has taken place. 13.3. Sale or Merger. In the event of dissolution or liquidation of PMSC or any merger or combination in which PMSC is not the surviving corporation, each outstanding Option granted 14 hereunder shall terminate, but the Employee shall have the right, immediately prior to such dissolution, liquidation, merger or combination, to exercise his Option, in whole or in part, to the extent that it is then exercisable, without regard to any installment exercise provision under the Plan. 14. AMENDMENT TO PLAN This Plan may be amended by the Board from time to time to the extent that the Board deems necessary or appropriate; provided, however, no such amendment shall be made absent the approval of the shareholders of PMSC (1) to increase the number of shares reserved under Section 3, (2) to extend the maximum life of the Plan under Section 12 or the maximum exercise period under Section 9, (3) to decrease the minimum Option Price under Section 8, (4) to change the class of persons eligible for Options under Section 6 or to otherwise materially modify (within the meaning of Rule 16b-3 of the Securities Exchange Act of 1934, as amended) the requirements as to eligibility for participation in this Plan or (5) to otherwise materially increase (within the meaning of Rule 16b-3 of the Securities Exchange Act of 1934, as amended) the benefits accruing under this Plan. The Board also may suspend the granting of Options under this Plan at any time and may terminate this Plan 15 at any time; provided, however, that except as set forth in this Plan no party shall have the right to modify, amend or cancel any Option granted before such suspension or termination unless the Employee consents in writing to such modification, amendment or cancellation. 15. MISCELLANEOUS 15.1. No Shareholder Rights. No Employee shall have any right as a shareholder of PMSC as a result of the grant of an Option under this Plan or the exercise of such Option, pending the actual delivery of the Common Stock subject to such Option to such Employee. 15.2. No Contract of Employment. The grant of an Option to an Employee under the Plan shall not constitute a contract of employment and shall not confer on an Employee any rights upon his or her termination of employment in addition to those rights, if any, expressly set forth in the Option Agreement which evidences his or her Option. 15.3. Withholding. The exercise of any Option granted under this Plan shall constitute an Employee's full and complete consent to whatever action the Committee directs to satisfy the federal and state tax withholding requirements, if any, which the 16 Committee in its discretion deems applicable to such exercise, including payment by withholding of shares subject to the exercise. 15.4. Construction. This Plan shall be construed under the laws of the State of South Carolina. EXHIBIT A VESTING SCHEDULE 1. Members on the Effective Date of the Plan: Subject to the special rules for promotions and demotions set forth below, Options granted pursuant to Section 7.1 shall become exercisable in installments, as follows: (1) On or after January 1, 1995, the Option shall be exercisable with respect to twenty-five percent (25%) of the number of shares subject to the Option; (2) On or after January 1, 1997, the Option shall be exercisable with respect to an additional twenty-five percent (25%) of the number of shares subject to the Option; and (3) On or after January 1, 1999, the Option shall be exercisable in full. The special rules set forth in paragraphs 2,3 and 4 below are intended to provide for an equitable adjustment in the vesting of Options, consistent with the purpose of the Plan to provide long- term performance incentive, in the event of new appointments to the 17 Executive Council, promotions and demotions. 2. New Appointments: Subject to the special rules for promotions and demotions set forth below, all Options granted pursuant to Section 7.2 shall become exercisable in installments on the dates indicated below in accordance with the following formulas: January 1, 1995: S x P1 P1 + P2 + 2P3 January 1, 1997: S x P2 P1 + P2 + 2P3 January 1, 1999: S x 2P3 P1 + P2 + 2P3 For purposes of applying the formulas: S = the number of shares subject to such Option. P1 = the number of months (with any partial month treated as a full month) during which the Employee is a member of the Executive Council between January 1, 1993 and December 31, 1994. P2 = the number of months (with any partial month treated as a full month) during which the Employee is a member of the Executive Council between January 1, 1995 and December 31, 1996. P3 = the number of months (with any partial month treated as a full month) during which the Employee is a member of the Executive Council between January 1, 1997 and December 31, 1998. 3. Promotions: In the event an Employee is granted an additional Option pursuant to Section 7.3, such additional Option shall become exercisable under the formulas set forth in paragraph 2 above as if the Employee had become a member of the Executive Council on the date of such promotion. The promotion shall not affect the vesting of the Option previously granted to such Employee, which shall become exercisable according to the formulas 18 set forth above without regard to the promotion. 4. Demotions: In the event the number of shares subject to an Option is reduced pursuant to Section 7.4, the number of shares with respect to which such Option becomes exercisable on each subsequent vesting date shall be reduced by the number determined using the formulas set forth in paragraph 2 above, substituting the total number of shares with respect to which the Option is reduced as "S" in the formula and substituting the number of months the Employee holds the lower-ranking office for the number of months the Employee is a member of the Executive Council. For example, a Senior Vice President who was a member of the Executive Council on January 1, 1993 and received an Option for 25,000 shares pursuant to Section 7.1 but was demoted to Vice President on January 1, 1996 would, pursuant to Section 7.3, forfeit such option with respect to 6,250 shares. The number of shares with respect to which such Option would have otherwise have become exercisable on January 1, 1997 (6,250) would be reduced by 1,250 shares (6,250 x (12/60)) to 5,000 shares. The number of shares with respect to which such Option would otherwise have become exercisable on January 1, 1999 (12,500) shall be reduced by 5,000 shares (6,250 x (48/60)) to 7,500 shares. 5. Vesting Tables: The Vesting Tables attached hereto as Exhibit A-1 are derived from the formulas set forth in this Exhibit and provide examples of when an Option granted to a Vice President becomes exercisable, using a variety of dates of appointment to the Executive Council. The "Total Options Granted" column indicates the total number of shares subject to such Option, based on a Vice President being appointed to the Executive Council on the "Appointment Date" shown in the second column. The "End of First Period," "End of Second Period" and "End of Final Period" columns indicate the number of shares of the total Option which become exercisable on January 1, 1995, January 1, 1997 and January 1, 1999, respectively. For example, a Vice President who is appointed to the Executive Council on January 1, 1993 receives an Option of 12,500 shares, which becomes exercisable as follows: 3,125 on January 1, 1995; 3,125 shares on January 1, 1997; and 6,250 shares on January 1, 1999. The four columns at the right under "Percentage Exercisable 19 Table" illustrate the percentage of the total Option which becomes exercisable on the exercise dates indicated. This portion of the table can be used to determine when an Option for any number of shares becomes exercisable, based on the particular Appointment Date shown in the second column. For example, a Senior Vice President entering the Plan on January 1, 1993 would, pursuant to Section 7.1, be entitled to an Option for 25,000 shares. The Option would become exercisable as follows: 6,250 shares (25% of 25,000) on January 1, 1995; 6,250 shares (25% of 25,000) on January 1, 1997; and 12,500 shares (50% of 25,000) on January 1, 1999. 20 EXHIBIT A-1 VESTING TABLES ILLUSTRATING EXCERCISABILITY OF OPTIONS GRANTED
NUMBER OF SHARES EXERCISABLE TABLE PERCENTAGE EXERCISABLE TABLE END OF END OF END OF END OF END OF END OF TOTAL FIRST SECOND FINAL FIRST SECOND FINAL OPTIONS APPOINTMENT PERIOD PERIOD PERIOD PERIOD PERIOD PERIOD GRANTED DATE (1/1/95) (1/1/97) (1/1/99) TOTAL (1/1/95) (1/1/97) (1/1/99) TOTAL 12,500 1/1/93 3,125 3,125 6,250 12,500 25.00% 25.00% 50.00% 100.00% 12,326 2/1/93 2,984 3,114 6,228 12,326 24.21% 25.26% 50.53% 100.00% 12,152 3/1/93 2,844 3,103 6,205 12,152 23.40% 25.53% 51.07% 100.00% 11,979 4/1/93 2,705 3,091 6,183 11,979 22.58% 25.81% 51.61% 100.00% 11,805 5/1/93 2,566 3,080 6,159 11,805 21.74% 26.09% 52.17% 100.00% 11,631 6/1/93 2,428 3,068 6,135 11,631 20.88% 26.37% 52.75% 100.00% 11,458 7/1/93 2,292 3,055 6,111 11,458 20.00% 26.67% 53.33% 100.00% 11,284 8/1/93 2,155 3,043 6,086 11,284 19.10% 26.97% 53.93% 100.00% 11,111 9/1/93 2,020 3,030 6,061 11,111 18.18% 27.27% 54.55% 100.00% 10,937 10/1/93 1,886 3,017 6,034 10,937 17.24% 27.59% 55.17% 100.00% 10,763 11/1/93 1,752 3,004 6,007 10,763 16.28% 27.91% 55.81% 100.00% 10,590 12/1/93 1,620 2,990 5,980 10,590 15.29% 28.24% 56.47% 100.00% 10,416 1/1/94 1,488 2,976 5,952 10,416 14.29% 28.57% 57.14% 100.00% 10,243 2/1/94 1,358 2,962 5,923 10,243 13.25% 28.92% 57.83% 100.00% 10,069 3/1/94 1,228 2,947 5,894 10,069 12.20% 29.27% 58.53% 100.00% 9,895 4/1/94 1,099 2,932 5,864 9,895 11.11% 29.63% 59.26% 100.00% 9,722 5/1/94 972 2,917 5,833 9,722 10.00% 30.00% 60.00% 100.00% 9,548 6/1/94 846 2,901 5,801 9,548 8.86% 30.38% 60.76% 100.00% 9,375 7/1/94 721 2,885 5,769 9,375 7.69% 30.77% 61.54% 100.00% 9,201 8/1/94 597 2,868 5,736 9,201 6.49% 31.17% 62.34% 100.00% 9,027 9/1/94 475 2,851 5,701 9,027 5.26% 31.58% 63.16% 100.00% 8,854 10/1/94 354 2,833 5,667 8,854 4.00% 32.00% 64.00% 100.00% 8,680 11/1/94 235 2,815 5,630 8,680 2.70% 32.43% 64.87% 100.00% 8,506 12/1/94 117 2,796 5,593 8,506 1.37% 32.88% 65.75% 100.00%
21 EXHIBIT A-1 (CONT.)
NUMBER OF SHARES EXERCISABLE TABLE PERCENTAGE EXERCISABLE TABLE END OF END OF END OF END OF END OF END OF TOTAL FIRST SECOND FINAL FIRST SECOND FINAL OPTIONS APPOINTMENT PERIOD PERIOD PERIOD PERIOD PERIOD PERIOD GRANTED DATE (1/1/95) (1/1/97) (1/1/99) TOTAL (1/1/95) (1/1/97) (1/1/99) TOTAL 8,333 1/1/95 0 2,778 5,555 8,333 0.00% 33.33% 66.67% 100.00% 8,159 2/1/95 0 2,643 5,516 8,159 0.00% 32.39% 67.61% 100.00% 7,986 3/1/95 0 2,510 5,476 7,986 0.00% 31.43% 68.57% 100.00% 7,812 4/1/95 0 2,378 5,434 7,812 0.00% 30.43% 69.57% 100.00% 7,638 5/1/95 0 2,246 5,392 7,638 0.00% 29.41% 70.59% 100.00% 7,465 6/1/95 0 2,117 5,348 7,465 0.00% 28.36% 71.64% 100.00% 7,291 7/1/95 0 1,988 5,303 7,291 0.00% 27.27% 72.73% 100.00% 7,118 8/1/95 0 1,862 5,256 7,118 0.00% 26.15% 73.85% 100.00% 6,944 9/1/95 0 1,736 5,208 6,944 0.00% 25.00% 75.00% 100.00% 6,770 10/1/95 0 1,612 5,158 6,770 0.00% 23.81% 76.19% 100.00% 6,597 11/1/95 0 1,490 5,107 6,597 0.00% 22.58% 77.42% 100.00% 6,423 12/1/95 0 1,369 5,054 6,423 0.00% 21.31% 78.69% 100.00% 6,250 1/1/96 0 1,250 5,000 6,250 0.00% 20.00% 80.00% 100.00% 6,076 2/1/96 0 1,133 4,943 6,076 0.00% 18.64% 81.36% 100.00% 5,902 3/1/96 0 1,018 4,884 5,902 0.00% 17.24% 82.76% 100.00% 5,729 4/1/96 0 905 4,824 5,729 0.00% 15.79% 84.21% 100.00% 5,555 5/1/96 0 794 4,761 5,555 0.00% 14.29% 85.71% 100.00% 5,381 6/1/96 0 685 4,696 5,381 0.00% 12.73% 87.27% 100.00% 5,208 7/1/96 0 579 4,629 5,208 0.00% 11.11% 88.89% 100.00% 5,034 8/1/96 0 475 4,559 5,034 0.00% 9.43% 90.57% 100.00% 4,861 9/1/96 0 374 4,487 4,861 0.00% 7.69% 92.31% 100.00% 4,687 10/1/96 0 276 4,411 4,687 0.00% 5.88% 94.12% 100.00% 4,513 11/1/96 0 181 4,332 4,513 0.00% 4.00% 96.00% 100.00% 4,340 12/1/96 0 89 4,251 4,340 0.00% 2.04% 97.96% 100.00%
22 EXHIBIT A-1 (CONT.)
NUMBER OF SHARES EXERCISABLE TABLE PERCENTAGE EXERCISABLE TABLE END OF END OF END OF END OF END OF END OF TOTAL FIRST SECOND FINAL FIRST SECOND FINAL OPTIONS APPOINTMENT PERIOD PERIOD PERIOD PERIOD PERIOD PERIOD GRANTED DATE (1/1/95) (1/1/97) (1/1/99) TOTAL (1/1/95) (1/1/97) (1/1/99) TOTAL 4,166 1/1/97 0 0 4,166 4,166 0.00% 0.00% 100.00% 100.00% 3,993 2/1/97 0 0 3,993 3,993 0.00% 0.00% 100.00% 100.00% 3,819 3/1/97 0 0 3,819 3,819 0.00% 0.00% 100.00% 100.00% 3,645 4/1/97 0 0 3,645 3,645 0.00% 0.00% 100.00% 100.00% 3,472 5/1/97 0 0 3,472 3,472 0.00% 0.00% 100.00% 100.00% 3,298 6/1/97 0 0 3,298 3,298 0.00% 0.00% 100.00% 100.00% 3,125 7/1/97 0 0 3,125 3,125 0.00% 0.00% 100.00% 100.00% 2,951 8/1/97 0 0 2,951 2,951 0.00% 0.00% 100.00% 100.00% 2,777 9/1/97 0 0 2,777 2,777 0.00% 0.00% 100.00% 100.00% 2,604 10/1/97 0 0 2,604 2,604 0.00% 0.00% 100.00% 100.00% 2,430 11/1/97 0 0 2,430 2,430 0.00% 0.00% 100.00% 100.00% 2,256 12/1/97 0 0 2,256 2,256 0.00% 0.00% 100.00% 100.00% 2,083 1/1/98 0 0 2,083 2,083 0.00% 0.00% 100.00% 100.00% 1,909 2/1/98 0 0 1,909 1,909 0.00% 0.00% 100.00% 100.00% 1,736 3/1/98 0 0 1,736 1,736 0.00% 0.00% 100.00% 100.00% 1,562 4/1/98 0 0 1,562 1,562 0.00% 0.00% 100.00% 100.00% 1,388 5/1/98 0 0 1,388 1,388 0.00% 0.00% 100.00% 100.00% 1,215 6/1/98 0 0 1,215 1,215 0.00% 0.00% 100.00% 100.00% 1,041 7/1/98 0 0 1,041 1,041 0.00% 0.00% 100.00% 100.00% 868 8/1/98 0 0 868 868 0.00% 0.00% 100.00% 100.00% 694 9/1/98 0 0 694 694 0.00% 0.00% 100.00% 100.00% 520 10/1/98 0 0 520 520 0.00% 0.00% 100.00% 100.00% 347 11/1/98 0 0 347 347 0.00% 0.00% 100.00% 100.00% 173 12/1/98 0 0 173 173 0.00% 0.00% 100.00% 100.00%
EX-10 8 EXHIBIT 10Q 1 FIRST AMENDMENT TO THE POLICY MANAGEMENT SYSTEMS CORPORATION 1989 STOCK OPTION PLAN THIS AMENDMENT to the Policy Management Systems Corporation 1989 Stock Option Plan (the "Plan") is made by POLICY MANAGEMENT SYSTEMS CORPORATION (the "Company") and entered into as of this 21st day of July, 1992, to be effective as of the date this amendment is approved by a majority of the stockholders of the Company at a meeting duly called and held. W I T N E S S E T H: WHEREAS, the Company sponsors and maintains the Plan and, pursuant to Section 15 thereof, the Company has the right to amend the Plan subject to stockholders approving certain amendments; and WHEREAS, the Company desires to amend the Plan to authorize additional shares of the Company's stock to be reserved for use under the Plan; NOW, THEREFORE, the Plan is hereby amended, effective as set forth above, as follows: I. The first sentence of Section 3 is amended to read as follows: There shall be 2,500,000 shares of Common Stock reserved for use under this Plan, and such shares of Common Stock shall be reserved to the extent that PMSC deems appropriate from authorized but unissued shares of Common Stock. 2 IN WITNESS WHEREOF, this First Amendment has been executed on the day and year first above written. POLICY MANAGEMENT SYSTEMS CORPORATION BY: __________________________ G. Larry Wilson President EX-11 9 1 Exhibit 11 Statement Regarding Computation of Per Share Earnings Year Ended December 31, 1994 1993 1992 (In Thousands, Except Per Share Data) Net Income: Net income (loss) as reported $ (9,658) $(56,134) $ 61,522 Shares: Weighted average number of common shares outstanding 20,865 22,858 23,237 Common stock equivalents (stock options) 104 143 479 Primary shares 20,969 23,001 23,716 Primary net income (loss) per share $ (.46) $ (2.44) $ 2.59 EX-21 10 1 Exhibit 21 List of Subsidiaries of Policy Management Systems Corporation (Jurisdiction of Incorporation) Policy Management Systems International, Ltd. (Delaware) Policy Management Corporation (South Carolina) Policy Management Systems Canada, Ltd. (Canada) Policy Management Systems Europe, Limited (United Kingdom) Portsmouth IT Services Limited (United Kingdom) Policy Management Systems Australia Pty. Limited (Australia) Policy Management Systems (Barbados), Ltd. (Barbados) Policy Management Systems (Germany), GmbH (Germany) CYBERTEK Corporation (Texas) Policy Management Systems Investment, Inc. (Delaware) Policy Management Systems Osterreich GmbH (Austria) Policy Management Systems Norden A.S. (Norway) Creative Group Holdings Limited (United Kingdom) Creative Insurance Services Limited (United Kingdom) Creative Software Development Limited (United Kingdom) Creative Computer Systems Pty Limited (Australia) Creative Solutions BV (The Netherlands) Information Services Holding, Inc. (Delaware) Software Services Holding, Inc. (Delaware) Life Software Holding, Inc. (Delaware) PMSI, L.P. (Also does business as "Medical Correspondence Services") (Texas Limited Partnership) Cybertek Solutions, L.P. (Texas Limited Partnership) EX-23 11 1 Exhibit 23 Consent of Independent Accountants We consent to the incorporation by reference in the registration statements of Policy Management Systems Corporation and subsidiaries ("Company") on Form S-8 (Nos. 33-33848, 33-35002 and 33-35917) of our report, which includes an emphasis paragraph discussing litigation and federal investigations, dated February 9, 1995 on our audits of the consolidated financial statements and financial statement schedules of the Company as of December 31, 1994 and 1993, and for the three years then ended December 31, 1994, which report is included in this Annual Report on Form 10-K. Coopers & Lybrand L.L.P. Atlanta, Georgia March 22, 1995 EX-27 12
5 1,000 YEAR DEC-31-1994 DEC-31-1994 17,686 11,051 90,474 1,024 0 167,725 136,503 125,601 524,031 76,856 0 194 0 0 376,728 524,031 0 492,706 0 512,451 (1,256) 955 0 (18,489) (8,831) (9,658) 0 0 0 (9,658) (.46) 0
EX-99 13 1 SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 17, 1993 POLICY MANAGEMENT SYSTEMS CORPORATION (Exact name of registrant as specified in Charter) South Carolina 0-10175 57-0723125 (State or other jurisdiction (Commission (IRS Employer of incorporation) File Number) Identification No.) One PMS Center (P.O.Box Ten) Blythewood, S.C. (Columbia, S.C.) 29016 (29202) (Address of principal executive (Zip Code) offices) Registrant's telephone number, including area code (803) 735-4000 2 Item 4. Changes in Registrant's Certifying Accountant On August 17, 1993, Policy Management Systems Corporation (the "Company") engaged the firm of Coopers & Lybrand ("Coopers") as its independent accountants to audit the Company's financial statements for the six months ended June 30, 1993, including a review of the Company's internal control structure. Coopers has also agreed to work with the Company's previous independent accountants to resolve any adjustments that could impact prior periods. On August 17, the Company dismissed Arthur Andersen & Co. ("Arthur Andersen"), which has served as the Company's independent accountants since 1992. These actions were approved by the Board of Directors upon the recommendation of the Audit Committee. Neither the previously issued auditors' report of Arthur Andersen on the Company's financial statements for the year ended December 31, 1992 nor the previously issued auditors' report of Ernst & Young on the Company's financial statements for the year ended December 31, 1991 contained any adverse opinion or disclaimer, nor was either report qualified as to uncertainty, audit scope, or accounting principles. By letter dated August 10, 1993, Arthur Andersen informed the Company of its withdrawal of its auditors' report on the Company's financial statements for the year ended December 31, 1992 for the reasons set forth in its letter, a copy of which is filed herewith as Exhibit 99.1 and incorporated by reference herein. By letter dated August 13, 1993, Ernst & Young informed the Company that its February 20, 1992 auditors' report should no longer be associated with the Company's financial statements for the years ended December 31, 1991 and 1990 for the reasons set forth in its letter, a copy of which is attached herewith as Exhibit 99.2 and is incorporated by reference herein. By letter dated August 16, 1993, Ernst & Young further advised the Company that its review reports on interim financial statements during the years ended December 31, 1992, 1991 and 1990 should no longer be associated with those financial statements. A copy of that letter is attached herewith as Exhibit 99.3 and is incorporated by reference herein. There have been no disagreements within the meaning of Item 304(a) of Regulation S-K between the Company and either Arthur Andersen or Ernst & Young in connection with the audits for the fiscal years ended December 31, 1992 and 1991, respectively, or subsequently, on any matter of accounting principles or practices, financial statements disclosure, or auditing scope or procedure, which disagreements, if not resolved to the satisfaction of such former principal accountants, would have caused either firm to make reference to the subject matter of the disagreements in connection with its report. At a meeting on August 10, 1993, in connection with the withdrawal of its auditors' report, Arthur Andersen advised the Board of Directors that subsequent to the issuance of Arthur Andersen's report and after the first quarter of 1993, certain information came to its attention relating to the following matters. Arthur Andersen advised the Board that it believes that there are material weaknesses in the internal controls of the Company, that information has come to its attention that has led it to question certain of the Company's business practices and whether it would any longer be able to rely on management's representations and that information has come to its attention that, if further investigated, may materially impact the fairness and reliability of the Company's financial statements for prior periods. In its comments to the Board of Directors, Arthur Andersen raised questions regarding the Company's accounting practices related to revenue recognition and certain other matters which had not been resolved at the time of its termination. The Company, through its representatives, has discussed each of these matters with Arthur Andersen. The Company has authorized Arthur Andersen to respond fully to inquiries of Coopers & Lybrand concerning these matters, based upon information that has come to Arthur Andersen in its capacity as principal accountant to audit the Company's financial statements. The Company and certain of its officers and directors are defendants in a lawsuit alleging violation of the Federal Securities Laws and purporting to be a class action. Among the allegations are that the Company's financial statements for the year ended December 31, 1992 are materially false and misleading. Because Arthur Andersen audited those financial statements, the Company believes that there exists the potential for conflicts between the Company and Arthur Andersen. As a result, the Company concluded that a change in its outside auditors was appropriate. The Company has furnished Arthur Andersen a copy of this report and requested Arthur Andersen furnish a letter addressed to the Securities and Exchange Commission stating whether it agrees with the statements made herein. A copy of such letter is filed herewith as Exhibit 16.1 and incorporated by reference herein. Item 7. Exhibits Exhibit Number Description 16.1 Letter of Arthur Andersen dated August 24, 1993 99.1 Letter of Arthur Andersen dated August 10, 1993 99.2 Letter of Ernst & Young dated August 13, 1993 99.3 Letter of Ernst & Young dated August 16, 1993 3 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized. POLICY MANAGEMENT SYSTEMS CORPORATION (Registrant) Date: August 24, 1993 By: Robert L. Gresham Executive Vice President (Chief Financial Officer) 4 Exhibit 16.1 August 24, 1993 Arthur Andersen & Co. Suite 2300 1201 Main Street Columbia SC 29201 803 254 8102 The Securities and Exchange Commission 450 Fifth Street N.W. Washington, D.C. 20549 Gentlemen: We have read item 4 included in the attached Form 8-k dated August 24, 1993 of Policy Management Systems Corporation to be filed with the Securities and Exchange Commission and are in agreement with the statements contained therein. Very Truly Yours, ARTHUR ANDERSEN & CO. /s/ ARTHUR ANDERSEN & CO. 5 Exhibit 99.1 August 10, 1993 Arthur Andersen & Co. Suite 2300 1201 Main Street Columbia SC 29201 803 254 8102 Board of Directors of Policy Management Systems Corporation c/o Mr. G. Larry Wilson Chairman of the Board, President, and Chief Executive Officer Policy Management Systems Corporation Post Office Box 10 Columbia, South Carolina 29202 This is to inform you that Arthur Andersen & Co. withdraws its report dated February 26, 1993 issued on the 1992 financial statements of Policy Management Systems Corporation ("the Company") due to the significant uncertainty related to the outcome of the extended and broadened internal investigation being conducted by the Company and Jones Day Reavis and Pogue, concerning certain of the Company's business and accounting practices and the effect of those practices on the financial statements. Reliance should not be placed on the Arthur Andersen & Co. report or the 1992 financial statements. The outcome of the internal investigation is likely to require a restatement of the 1992 financial statements. Please inform the Securities and Exchange Commission concerning this development and make other disclosures as appropriate. Very truly yours, ARTHUR ANDERSEN & CO. /s/ ARTHUR ANDERSEN & CO. 6 Exhibit 99.2 ERNST & YOUNG Two Insignia Financial Plaza Suite 800 P.O. Box 10647 Greenville South Carolina 803 242 5740 August 13, 1993 Board of Directors of Policy Management Systems Corporation c/o Mr. G. Larry Wilson Chairman of the Board, President, and Chief Executive Officer Policy Management Systems Corporation Post Office Box 10 Columbia, South Carolina 29202 This is to inform you that Ernst & Young's report dated February 20, 1992 should no longer be associated with the financial statements of Policy Management Systems Corporation (the Company) for the years ended December 31, 1991 and December 31, 1990. Following our inquiry of August 10, 1993, the Company confirmed on August 13, 1993 that the outcome of an internal investigation being conducted by the Company and its legal counsel into certain of the Company's business and accounting practices is likely to result in revision of its financial statements for periods prior to 1992. We are taking this action as a result of the significant uncertainty which thus exists as to the effect of this matter on the Company's 1991 and 1990 financial statements. Please inform the Securities and Exchange Commission and all persons known to be currently relying on, or who are likely to rely on, the financial statements that our report must no longer be associated with the Company's financial statements for the years ended December 31, 1991 and December 31, 1990. /s/ ERNST & YOUNG 7 Exhibit 99.3 ERNST & YOUNG Two Insigna Financial Plaza Suite 800 P.O. Box 10647 Greenville South Carolina 803 242 5740 August 16, 1993 Board of Directors of Policy Management Systems Corporation c/o Mr. G. Larry Wilson Chairman of the Board, President, and Chief Executive Officer Policy Management Systems Corporation Post Office Box 10 Columbia, South Carolina 29202 We refer to our letter dated August 13, 1993 in which we informed you that Ernst & Young's report dated February 20, 1992 should no longer be associated with the financial statements of Policy Management Systems Corporation (the Company) for the years ended December 31, 1991 and December 31, 1990. This letter is to inform you that Ernst & Young's review reports on interim financial statements during the years ended December 31, 1992, 1991 and 1990 should no longer be associated with the respective interim financial statements of the Company. Please inform all persons known to be currently relying on, or who are likely to rely on, the interim financial statements that our review reports must no longer be associated with the Company's interim financial statements for such periods. /s/ ERNST & YOUNG