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Credit Quality and the Allowance for Loan and Lease Losses
9 Months Ended
Sep. 30, 2025
Receivables [Abstract]  
Credit Quality and the Allowance for Loan and Lease Losses Credit Quality and the Allowance for Loan and Lease Losses
The Bancorp disaggregates ALLL balances and transactions in the ALLL by portfolio segment. Credit quality related disclosures for loans and leases are further disaggregated by class. Refer to Note 1 and Note 6 of the Notes to Consolidated Financial Statements included in the Bancorp’s Annual Report on Form 10-K for the year ended December 31, 2024 for additional information on the Bancorp’s accounting policies and estimation practices for the ALLL.

Allowance for Loan and Lease Losses
The following tables summarize transactions in the ALLL by portfolio segment:
For the three months ended September 30, 2025 ($ in millions)
Commercial
Residential
Mortgage

Consumer

Total
Balance, beginning of period$1,293 134 985 2,412 
Losses charged-off(a)
(282) (100)(382)
Recoveries of losses previously charged-off(a)
7 1 35 43 
Provision for (benefit from) loan and lease losses164 (2)30 192 
Balance, end of period$1,182 133 950 2,265 
(a)The Bancorp recorded $4 in both losses charged-off and recoveries of losses previously charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.

For the three months ended September 30, 2024 ($ in millions)

Commercial
Residential
Mortgage

Consumer

Total
Balance, beginning of period$1,113 136 1,039 2,288 
Losses charged-off(a)
(80)— (103)(183)
Recoveries of losses previously charged-off(a)
32 41 
Provision for loan and lease losses64 89 159 
Balance, end of period$1,105 143 1,057 2,305 
(a)The Bancorp recorded $6 in both losses charged-off and recoveries of losses previously charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.

For the nine months ended September 30, 2025 ($ in millions)

Commercial
Residential
Mortgage

Consumer

Total
Balance, beginning of period$1,154 146 1,052 2,352 
Losses charged off(a)
(439)(1)(308)(748)
Recoveries of losses previously charged off(a)
28 3 103 134 
Provision for (benefit from) loan and lease losses439 (15)103 527 
Balance, end of period$1,182 133 950 2,265 
(a)The Bancorp recorded $15 in both losses charged-off and recoveries of losses previously charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.

For the nine months ended September 30, 2024 ($ in millions)
CommercialResidential MortgageConsumerTotal
Balance, beginning of period$1,130 145 1,047 2,322 
Losses charged off(a)
(203)(2)(306)(511)
Recoveries of losses previously charged off(a)
16 96 115 
Provision for (benefit from) loan and lease losses162 (3)220 379 
Balance, end of period$1,105 143 1,057 2,305 
(a)The Bancorp recorded $22 in both losses charged-off and recoveries of losses previously charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.
The following tables provide a summary of the ALLL and related loans and leases, classified by portfolio segment:
As of September 30, 2025 ($ in millions)
Commercial
Residential
Mortgage

Consumer

Total
ALLL:(a)
Individually evaluated$156  14 170 
Collectively evaluated1,026 133 936 2,095 
Total ALLL$1,182 133 950 2,265 
Portfolio loans and leases:(b)
Individually evaluated$380 137 105 622 
Collectively evaluated74,043 17,400 30,958 122,401 
Total portfolio loans and leases$74,423 17,537 31,063 123,023 
(a)Includes $2 related to commercial leveraged leases at September 30, 2025.
(b)Excludes $107 of residential mortgage loans measured at fair value and includes $242 of commercial leveraged leases, net of unearned income, at September 30, 2025.

As of December 31, 2024 ($ in millions)

Commercial
Residential
Mortgage

Consumer

Total
ALLL:(a)
Individually evaluated$106 — 11 117 
Collectively evaluated1,048 146 1,041 2,235 
Total ALLL$1,154 146 1,052 2,352 
Portfolio loans and leases:(b)
Individually evaluated$395 131 96 622 
Collectively evaluated72,898 17,304 28,859 119,061 
Total portfolio loans and leases$73,293 17,435 28,955 119,683 
(a)Includes $1 related to commercial leveraged leases at December 31, 2024.
(b)Excludes $108 of residential mortgage loans measured at fair value and includes $248 of commercial leveraged leases, net of unearned income, at December 31, 2024.

CREDIT RISK PROFILE
Commercial Portfolio Segment
For purposes of monitoring the credit quality and risk characteristics of its commercial portfolio segment, the Bancorp disaggregates the segment into the following classes: commercial and industrial, commercial mortgage owner-occupied, commercial mortgage nonowner-occupied, commercial construction and commercial leases.

To facilitate the monitoring of credit quality within the commercial portfolio segment, the Bancorp utilizes the following categories of credit ratings: pass, special mention, substandard, doubtful and loss. The five categories, which are derived from standard regulatory rating definitions, are assigned upon initial approval of credit to borrowers and updated periodically thereafter.

The Bancorp defines term loans and leases as those having a fixed duration, repayment schedule and defined interest rate. For purposes of disclosing term loans by origination year, the Bancorp generally determines the origination date for loans and leases within the commercial portfolio as the date of the most recent credit decision or extension. Revolving and other loans include loans with revolving privileges and certain complex lending arrangements involving commitments made by the Bancorp under predefined terms, including loans with both revolving and non-revolving components, loans with delayed draw features or loans with interchangeable interest rate and repayment options that extend beyond the time of origination.
The following tables present the amortized cost basis of the Bancorp’s commercial portfolio segment, by class and vintage, disaggregated by credit risk rating:
As of September 30, 2025 ($ in millions) Term Loans and Leases by Origination YearRevolving and Other Loans
20252024202320222021PriorTotal
Commercial and industrial loans:
Pass$2,693 2,328 953 2,007 881 621 41,272 50,755 
Special mention9 65 13 18 11 11 820 947 
Substandard39 67 83 155 45 30 1,706 2,125 
Doubtful    6  114 120 
Total commercial and industrial loans$2,741 2,460 1,049 2,180 943 662 43,912 53,947 
Commercial mortgage owner-occupied loans:

Pass$873 676 639 687 555 473 1,667 5,570 
Special mention 15 18 16 9 3 44 105 
Substandard69 24 38 33 26 14 160 364 
Doubtful        
Total commercial mortgage owner-occupied loans$942 715 695 736 590 490 1,871 6,039 
Commercial mortgage nonowner-occupied loans:

Pass$457 548 560 661 110 504 2,570 5,410 
Special mention  47 19   72 138 
Substandard4 80 16 25  24 196 345 
Doubtful        
Total commercial mortgage nonowner-occupied loans$461 628 623 705 110 528 2,838 5,893 
Commercial construction loans:

Pass$55 2   27  4,419 4,503 
Special mention      634 634 
Substandard      189 189 
Doubtful        
Total commercial construction loans$55 2   27  5,242 5,326 
Commercial leases:

Pass$911 988 309 220 202 532  3,162 
Special mention 10 3     13 
Substandard1 14 10 6 6 6  43 
Doubtful        
Total commercial leases$912 1,012 322 226 208 538  3,218 
Total commercial loans and leases:
Pass$4,989 4,542 2,461 3,575 1,775 2,130 49,928 69,400 
Special mention9 90 81 53 20 14 1,570 1,837 
Substandard113 185 147 219 77 74 2,251 3,066 
Doubtful    6  114 120 
Total commercial loans and leases$5,111 4,817 2,689 3,847 1,878 2,218 53,863 74,423 
As of December 31, 2024 ($ in millions) Term Loans and Leases by Origination YearRevolving and Other Loans
20242023202220212020PriorTotal
Commercial and industrial loans:
Pass$2,966 1,346 2,445 1,321 371 437 40,185 49,071 
Special mention15 13 22 1,055 1,118 
Substandard67 95 182 74 32 15 1,545 2,010 
Doubtful— — — — — 70 72 
Total commercial and industrial loans$3,048 1,454 2,651 1,396 406 461 42,855 52,271 
Commercial mortgage owner-occupied loans:
Pass$786 790 844 630 315 307 1,829 5,501 
Special mention23 — 31 81 
Substandard64 34 24 28 43 239 441 
Doubtful— — — — — — — — 
Total commercial mortgage owner-occupied loans$858 833 891 665 324 353 2,099 6,023 
Commercial mortgage nonowner-occupied loans:
Pass$710 751 769 170 263 408 2,698 5,769 
Special mention54 — 50 — — 150 259 
Substandard38 27 — — 119 195 
Doubtful— — — — — — — — 
Total commercial mortgage nonowner-occupied loans$802 778 828 175 263 410 2,967 6,223 
Commercial construction loans:
Pass$21 — 29 — — 4,565 4,619 
Special mention— — — — — — 756 756 
Substandard— — — — — — 213 213 
Doubtful— — — — — — — — 
Total commercial construction loans$21 — 29 — — 5,534 5,588 
Commercial leases:
Pass$1,532 335 281 311 137 517 — 3,113 
Special mention— 19 
Substandard— 11 12 26 — 56 
Doubtful— — — — — — — — 
Total commercial leases$1,536 350 295 318 142 547 — 3,188 
Total commercial loans and leases:
Pass$5,998 3,243 4,339 2,461 1,086 1,669 49,277 68,073 
Special mention81 26 97 16 16 1,992 2,233 
Substandard169 167 227 106 44 86 2,116 2,915 
Doubtful— — — — — 70 72 
Total commercial loans and leases$6,248 3,436 4,665 2,583 1,135 1,771 53,455 73,293 

The following tables summarize the Bancorp’s gross charge-offs within the commercial portfolio segment, by class and vintage:
For the nine months ended September 30, 2025
($ in millions)
Term Loans and Leases by Origination YearRevolving and Other Loans
20252024202320222021PriorTotal
Commercial loans and leases:
Commercial and industrial loans$1 9 23 6 3 1 376 419 
Commercial mortgage owner-occupied loans    3 11 2 16 
Commercial leases  1 1  2  4 
Total commercial loans and leases$1 9 24 7 6 14 378 439 
For the nine months ended September 30, 2024
($ in millions)
Term Loans and Leases by Origination YearRevolving and Other Loans
20242023202220212020PriorTotal
Commercial loans and leases:
Commercial and industrial loans$15 — 183 203 
Commercial mortgage owner-occupied loans— — — — — — — — 
Commercial leases— — — — — — — — 
Total commercial loans and leases$15 — 183 203 

Age Analysis of Past Due Commercial Loans and Leases
The following tables summarize the Bancorp’s amortized cost basis in portfolio commercial loans and leases, by age and class:
Current
Loans and
Leases(a)
Past DueTotal Loans
and Leases
90 Days Past
Due and Still
Accruing
As of September 30, 2025 ($ in millions)
30-89
Days(a)
90 Days
or More(a)
Total
Past Due
Commercial loans and leases:
Commercial and industrial loans$53,738 91 118 209 53,947 2 
Commercial mortgage owner-occupied loans6,009 19 11 30 6,039  
Commercial mortgage nonowner-occupied loans5,888  5 5 5,893  
Commercial construction loans5,282 44  44 5,326  
Commercial leases3,203 15  15 3,218  
Total portfolio commercial loans and leases$74,120 169 134 303 74,423 2 
(a)Includes accrual and nonaccrual loans and leases.

Current
Loans and
Leases(a)
Past DueTotal Loans
and Leases
90 Days Past
Due and Still
Accruing
As of December 31, 2024 ($ in millions)
30-89
Days(a)
90 Days
or More(a)
Total
Past Due
Commercial loans and leases:
Commercial and industrial loans$52,098 90 83 173 52,271 
Commercial mortgage owner-occupied loans5,980 40 43 6,023 — 
Commercial mortgage nonowner-occupied loans6,215 6,223 — 
Commercial construction loans5,587 — 5,588 — 
Commercial leases3,167 18 21 3,188 
Total portfolio commercial loans and leases$73,047 155 91 246 73,293 
(a)Includes accrual and nonaccrual loans and leases.

Residential Mortgage and Consumer Portfolio Segments
For purposes of monitoring the credit quality and risk characteristics of its consumer portfolio segment, the Bancorp disaggregates the segment into the following classes: home equity, indirect secured consumer loans, credit card, solar energy installation loans and other consumer loans. The Bancorp’s residential mortgage portfolio segment is also a separate class.

The Bancorp considers repayment performance as the best indicator of credit quality for residential mortgage and consumer loans, which includes both the delinquency status and performing versus nonperforming status of the loans.

The following tables present the amortized cost basis of the Bancorp’s residential mortgage and consumer portfolio segments, by class and vintage, disaggregated by both delinquency and performing versus nonperforming status:
As of September 30, 2025 ($ in millions)Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20252024202320222021PriorTotal
Residential mortgage loans:
Performing:
Current(a)
$1,336 2,084 928 2,731 4,230 6,049   17,358 
30-89 days past due 3 1 3 8 15   30 
90 days or more past due 1 2 1 3 3   10 
Nonperforming 1 5 14 15 104   139 
Total residential mortgage loans(b)
$1,336 2,089 936 2,749 4,256 6,171   17,537 
Home equity:

Performing:

Current$148 146 54 28 2 79 4,047 81 4,585 
30-89 days past due     1 19 1 21 
90 days or more past due         
Nonperforming  1   6 61 4 72 
Total home equity$148 146 55 28 2 86 4,127 86 4,678 
Indirect secured consumer loans:

Performing:









Current$6,493 4,885 2,087 2,232 1,458 548   17,703 
30-89 days past due17 24 23 30 18 9   121 
90 days or more past due         
Nonperforming3 9 13 18 12 6   61 
Total indirect secured consumer loans$6,513 4,918 2,123 2,280 1,488 563   17,885 
Credit card:

Performing:
Current$      1,630  1,630 
30-89 days past due      17  17 
90 days or more past due      16  16 
Nonperforming      29  29 
Total credit card$      1,692  1,692 
Solar energy installation loans:

Performing:
Current$599 754 1,956 1,050 1 31   4,391 
30-89 days past due1 3 10 5     19 
90 days or more past due         
Nonperforming 2 12 7  1   22 
Total solar energy installation loans$600 759 1,978 1,062 1 32   4,432 
Other consumer loans:

Performing:

Current$198 122 267 405 155 231 949 25 2,352 
30-89 days past due1 1 3 5 2 3 2  17 
90 days or more past due         
Nonperforming  2 3   1 1 7 
Total other consumer loans$199 123 272 413 157 234 952 26 2,376 
Total residential mortgage and consumer loans:
Performing:
Current$8,774 7,991 5,292 6,446 5,846 6,938 6,626 106 48,019 
30-89 days past due19 31 37 43 28 28 38 1 225 
90 days or more past due 1 2 1 3 3 16  26 
Nonperforming3 12 33 42 27 117 91 5 330 
Total residential mortgage and consumer loans(b)
$8,796 8,035 5,364 6,532 5,904 7,086 6,771 112 48,600 
(a)Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the VA. As of September 30, 2025, $70 of these loans were 30-89 days past due and $159 were 90 days or more past due. The Bancorp recognized losses of an immaterial amount during both the three and nine months ended September 30, 2025 due to claim denials and curtailments associated with these insured or guaranteed loans.
(b)Excludes $107 of residential mortgage loans measured at fair value at September 30, 2025, including $2 of 30-89 days past due loans, $1 of 90 days or more past due loans and $3 of nonperforming loans.
As of December 31, 2024 ($ in millions) Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20242023202220212020PriorTotal
Residential mortgage loans:
Performing:
Current(a)
$1,961 998 2,961 4,606 2,491 4,245 — — 17,262 
30-89 days past due12 — — 33 
90 days or more past due— — — — 
Nonperforming— 13 103 — — 135 
Total residential mortgage loans(b)
$1,963 1,003 2,975 4,629 2,503 4,362 — — 17,435 
Home equity:
Performing:
Current$168 67 34 86 3,660 72 4,093 
30-89 days past due— — — — — 23 25 
90 days or more past due— — — — — — — — — 
Nonperforming— — — — 56 70 
Total home equity$168 67 35 94 3,739 79 4,188 
Indirect secured consumer loans:
Performing:
Current$6,773 2,836 3,046 2,371 753 349 — — 16,128 
30-89 days past due19 27 39 27 11 — — 130 
90 days or more past due— — — — — — — — — 
Nonperforming10 19 13 — — 55 
Total indirect secured consumer loans$6,796 2,873 3,104 2,411 769 360 — — 16,313 
Credit card:
Performing:
Current$— — — — — — 1,664 — 1,664 
30-89 days past due— — — — — — 18 — 18 
90 days or more past due— — — — — — 20 — 20 
Nonperforming— — — — — — 32 — 32 
Total credit card$— — — — — — 1,734 — 1,734 
Solar energy installation loans:

Performing:
Current$894 2,095 1,094 — 33 — — 4,118 
30-89 days past due11 — — — — — 20 
90 days or more past due— — — — — — — — — 
Nonperforming34 28 — — — — 64 
Total solar energy installation loans$897 2,140 1,129 — 34 — — 4,202 
Other consumer loans:
Performing:
Current$201 351 507 219 171 142 860 34 2,485 
30-89 days past due10 24 
90 days or more past due— — — — — — — — — 
Nonperforming— — — 
Total other consumer loans$202 358 521 223 172 145 861 36 2,518 
Total residential mortgage and consumer loans:
Performing:
Current$9,997 6,347 7,642 7,200 3,419 4,855 6,184 106 45,750 
30-89 days past due23 46 60 39 16 22 42 250 
90 days or more past due— — 20 — 25 
Nonperforming48 61 27 13 116 88 365 
Total residential mortgage and consumer loans(b)
$10,026 6,441 7,764 7,267 3,448 4,995 6,334 115 46,390 
(a)Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the VA. As of December 31, 2024, $90 of these loans were 30-89 days past due and $162 were 90 days or more past due. The Bancorp recognized an immaterial amount and $1 of losses during the three and nine months ended September 30, 2024, respectively, due to claim denials and curtailments associated with these insured or guaranteed loans.
(b)Excludes $108 of residential mortgage loans measured at fair value at December 31, 2024, including $1 of 30-89 days past due loans, $1 of 90 days or more past
due loans and $2 of nonperforming loans.
The following tables summarize the Bancorp’s gross charge-offs within the residential mortgage and consumer portfolio segments, by class and vintage:
For the nine months ended September 30, 2025
($ in millions)
Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20252024202320222021PriorTotal
Residential mortgage loans$     1   1 
Consumer loans:
Home equity      5  5 
Indirect secured consumer loans3 20 28 32 12 8   103 
Credit card      62  62 
Solar energy installation loans1 9 36 19     65 
Other consumer loans 3 11 17 6 9 26 1 73 
Total residential mortgage and consumer loans$4 32 75 68 18 18 93 1 309 

For the nine months ended September 30, 2024
($ in millions)
Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20242023202220212020PriorTotal
Residential mortgage loans$— — — — — — — 
Consumer loans:
Home equity— — — — — — 
Indirect secured consumer loans25 38 19 — — 100 
Credit card— — — — — — 67 — 67 
Solar energy installation loans16 13 — — — 44 
Other consumer loans— 10 21 12 11 25 90 
Total residential mortgage and consumer loans$51 72 28 24 31 96 308 

Collateral-Dependent Loans and Leases
The Bancorp considers a loan or lease to be collateral-dependent when the borrower is experiencing financial difficulty and repayment is expected to be provided substantially through the operation or sale of the collateral. When a loan or lease is collateral-dependent, its fair value is generally based on the fair value less cost to sell of the underlying collateral.

The following table presents the amortized cost basis of the Bancorp’s collateral-dependent loans and leases, by portfolio class, as of:
($ in millions)September 30,
2025
December 31,
2024
Commercial loans and leases:
Commercial and industrial loans$328 325 
Commercial mortgage owner-occupied loans26 63 
Commercial mortgage nonowner-occupied loans5 
Commercial construction loans 
Commercial leases 
Total commercial loans and leases$359 395 
Residential mortgage loans137 131 
Consumer loans:
Home equity69 66 
Indirect secured consumer loans36 30 
Total consumer loans$105 96 
Total portfolio loans and leases$601 622 
Nonperforming Assets
Nonperforming assets include nonaccrual loans and leases for which ultimate collectability of the full amount of the principal and/or interest is uncertain and certain other assets, including OREO and other repossessed property.

The following table presents the amortized cost basis of the Bancorp’s nonaccrual loans and leases, by class, and OREO and other repossessed property as of:
September 30, 2025December 31, 2024
 ($ in millions)With an ALLLNo Related
ALLL
TotalWith an ALLLNo Related
ALLL
Total
Commercial loans and leases:
Commercial and industrial loans$351 42 393 265 109 374 
Commercial mortgage owner-occupied loans14 22 36 52 23 75 
Commercial mortgage nonowner-occupied loans4 2 6 — 
Commercial construction loans   — 
Commercial leases   — 
Total nonaccrual portfolio commercial loans and leases$369 66 435 319 137 456 
Residential mortgage loans66 76 142 57 80 137 
Consumer loans:
Home equity20 52 72 21 49 70 
Indirect secured consumer loans52 9 61 48 55 
Credit card29  29 32 — 32 
Solar energy installation loans22  22 64 — 64 
Other consumer loans7  7 — 
Total nonaccrual portfolio consumer loans$130 61 191 174 56 230 
Total nonaccrual portfolio loans and leases(a)(b)
$565 203 768 550 273 823 
OREO and other repossessed property 33 33 — 30 30 
Total nonperforming portfolio assets(a)(b)
$565 236 801 550 303 853 
(a)Excludes $4 and $7 of nonaccrual loans held for sale as of September 30, 2025 and December 31, 2024, respectively.
(b)Includes $15 and $18 of nonaccrual government-insured commercial loans whose repayments are insured by the SBA as of September 30, 2025 and December 31, 2024, respectively.

The Bancorp recognized an immaterial amount of interest income on nonaccrual loans and leases for both the three and nine months ended September 30, 2025 and 2024.

The Bancorp’s amortized cost basis of consumer mortgage loans secured by residential real estate properties for which formal foreclosure proceedings are in process according to local requirements of the applicable jurisdiction was $100 million and $94 million as of September 30, 2025 and December 31, 2024, respectively.
Modifications to Borrowers Experiencing Financial Difficulty
In the course of servicing its loans, the Bancorp works with borrowers who are experiencing financial difficulty to identify solutions that are mutually beneficial to both parties with the objective of mitigating the risk of losses on the loan. These efforts often result in modifications to the payment terms of the loan. The types of modifications offered to borrowers vary by type of loan and may include term extensions, interest rate reductions, payment delays (other than those that are insignificant) or combinations thereof. The Bancorp typically does not provide principal forgiveness except in circumstances where the loan has already been fully or partially charged off.

The Bancorp applies its expected credit loss models consistently to both modified and non-modified loans when estimating the ALLL. For loans which are modified for borrowers experiencing financial difficulty, there is generally not a significant change to the ALLL upon modification because the Bancorp’s ALLL estimation methodologies already consider those borrowers’ financial difficulties and the resulting effects of potential modifications when estimating expected credit losses.

Portfolio loans with an amortized cost basis of $349 million and $184 million as of September 30, 2025 and 2024, respectively, were modified during the three months ended September 30, 2025 and 2024, respectively, and $609 million and $373 million were modified during the nine months ended September 30, 2025 and 2024, respectively, for borrowers experiencing financial difficulty, as further discussed in the following sections. These modifications for the three months ended September 30, 2025 and 2024 represented 0.28% and 0.16%, respectively, of total portfolio loans and leases as of September 30, 2025 and 2024, respectively, and 0.49% and 0.32% for the nine months ended September 30, 2025 and 2024, respectively. These amounts excluded $18 million and $19 million for the three months ended September 30, 2025 and 2024, respectively, and $42 million for both the nine months ended September 30, 2025 and 2024 of consumer and residential mortgage loans which have been granted a concession under provisions of the Federal Bankruptcy Act and are monitored
separately from loans modified under the Bancorp’s loan modification programs. As of September 30, 2025 and December 31, 2024, the Bancorp had commitments of $106 million and $88 million, respectively, to lend additional funds to borrowers experiencing financial difficulty whose terms have been modified during the twelve months ended September 30, 2025 and December 31, 2024, respectively.

Commercial portfolio segment
Commercial loan modifications are individually negotiated and may vary depending on the borrower’s financial situation, but the Bancorp most commonly utilizes term extensions for periods of three to twelve months. The Bancorp may also consider offering commercial borrowers interest rate reductions or payment delays, which may be combined with a term extension.

The following tables present the amortized cost basis as of September 30, 2025 and 2024 of the Bancorp’s commercial portfolio loans that were modified for borrowers experiencing financial difficulty, by portfolio class and type of modification:
For the three months ended September 30, 2025
($ in millions)
Term ExtensionTerm Extension and Payment DelayPayment DelayOtherTotal% of Total Class
Commercial and industrial loans$137    137 0.25 
Commercial mortgage owner-occupied loans64 11   75 1.24 
Commercial mortgage nonowner-occupied loans65   3 68 1.15 
Commercial construction loans  28  28 0.53 
Total commercial portfolio loans$266 11 28 3 308 0.43 

For the three months ended September 30, 2024
($ in millions)
Term ExtensionTerm Extension and Payment DelayPayment DelayOtherTotal% of Total Class
Commercial and industrial loans$84 19 — 105 0.21 
Commercial mortgage owner-occupied loans11 — — — 11 0.20 
Commercial mortgage nonowner-occupied loans28 — — — 28 0.47 
Commercial construction loans— — — 0.10 
Total commercial portfolio loans$129 19 — 150 0.22 

For the nine months ended September 30, 2025
($ in millions)
Term ExtensionTerm Extension and Payment DelayPayment DelayOtherTotal% of Total Class
Commercial and industrial loans$193 3 40 1 237 0.44 
Commercial mortgage owner-occupied loans100 11 1  112 1.85 
Commercial mortgage nonowner-occupied loans65   3 68 1.15 
Commercial construction loans46  44  90 1.69 
Total commercial portfolio loans$404 14 85 4 507 0.71 

For the nine months ended September 30, 2024
($ in millions)
Term ExtensionTerm Extension and Payment DelayPayment DelayOtherTotal% of Total Class
Commercial and industrial loans$164 20 23 208 0.41 
Commercial mortgage owner-occupied loans25 — — 26 0.48 
Commercial mortgage nonowner-occupied loans28 — — — 28 0.47 
Commercial construction loans— — — 0.10 
Total commercial portfolio loans$223 20 24 268 0.39 

Residential mortgage portfolio segment
The Bancorp has established residential mortgage loan modification programs which define the type of modifications available as well as the eligibility criteria for borrowers. The designs of the Bancorp’s modification programs for residential mortgage loans are similar to those utilized by the various GSEs. The Bancorp may offer a term extension for up to 480 months from the modification date, combined with a change in interest rate to a fixed rate (which may be an increase or decrease from the rate in the original loan). As part of these modifications, the Bancorp may capitalize delinquent amounts due at the time of the modification into the principal balance of the loan when determining its modified payment structure. For loans where the modification results in a new monthly payment amount, borrowers may be required to complete a trial period before the loan is permanently modified. The Bancorp also offers payment delay modifications to qualified borrowers which allow either the delay of repayment for delinquent amounts due until maturity or capitalization of delinquent amounts due into the principal balance of the loan. The number of monthly payments delayed varies by borrower but is most commonly within a range of six to twelve months.
The following tables present the amortized cost basis as of September 30, 2025 and 2024 of the Bancorp’s residential mortgage portfolio loans that were modified for borrowers experiencing financial difficulty, by type of modification:
September 30, 2025September 30, 2024
For the three months ended ($ in millions)Total% of Total ClassTotal% of Total Class
Payment delay$  $0.01 
Term extension and payment delay21 0.12 17 0.10 
Term extension, interest rate reduction and payment delay8 0.05 0.02 
Total residential mortgage portfolio loans$29 0.16 $22 0.13 
September 30, 2025September 30, 2024
For the nine months ended ($ in millions)
Total% of Total ClassTotal% of Total Class
Payment delay$1 0.01 $0.03 
Term extension and payment delay57 0.32 61 0.36 
Term extension, interest rate reduction and payment delay14 0.08 0.05 
Total residential mortgage portfolio loans$72 0.41 $74 0.43 

The Bancorp had $3 million and $4 million of trial modifications to residential mortgage loans outstanding as of September 30, 2025 and 2024, respectively, which are excluded from the completed modification activity in the table above. These trial modifications will be reported as completed modifications once the borrower satisfies the applicable contingencies in the modification agreement and the loan is contractually modified to make the modified terms permanent.

Consumer portfolio segment
The Bancorp’s modification programs for consumer loans vary based on type of loan. The most common modification program for home equity is a term extension for up to 360 months combined with a delay in repayment of delinquent amounts due until maturity, which is typically combined with an interest rate reduction. Modification programs for credit card typically involve an interest rate reduction and an increase to the minimum monthly payment in order to repay a larger portion of outstanding balances. Modifications for indirect secured consumer loans, solar energy installation loans and other consumer loans are less commonly utilized as part of the Bancorp’s loss mitigation activities and programs vary by specific product type.
The following tables present the amortized cost basis as of September 30, 2025 and 2024 of the Bancorp’s consumer portfolio loans that were modified for borrowers experiencing financial difficulty, by portfolio class and type of modification:
For the three months ended September 30, 2025
($ in millions)
Interest Rate ReductionPayment DelayTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal% of Total Class
Home equity$  1 4 5 0.11 
Credit card6    6 0.35 
Solar energy installation loans      
Other consumer loans 1   1 0.04 
Total consumer portfolio loans$6 1  4 12 0.04 

For the three months ended September 30, 2024
($ in millions)
Interest Rate ReductionPayment DelayTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal% of Total Class
Home equity$— — 0.10 
Credit card— — — 0.41 
Solar energy installation loans— — — — — — 
Other consumer loans— — — 0.04 
Total consumer portfolio loans$— 12 0.04 

For the nine months ended September 30, 2025
($ in millions)
Interest Rate ReductionPayment DelayTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal% of Total Class
Home equity$1  1 9 11 0.24 
Credit card14    14 0.83 
Solar energy installation loans 2   2 0.05 
Other consumer loans 3   3 0.13 
Total consumer portfolio loans$15 5 1 9 30 0.10 

For the nine months ended September 30, 2024
($ in millions)
Interest Rate ReductionPayment DelayTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal% of Total Class
Home equity$— 11 0.27 
Credit card17 — — — 17 1.00 
Solar energy installation loans— — — — — — 
Other consumer loans— — — 0.12 
Total consumer portfolio loans$20 31 0.11 
Financial effects of loan modifications
The following tables present the financial effects of the Bancorp’s significant types of portfolio loan modifications to borrowers experiencing financial difficulty, by portfolio class:
For the three months ended
September 30,
Financial Effects20252024
Commercial loans:
Commercial and industrial loansWeighted-average length of term extensions8 months5 months
Weighted-average length of payment delayN/A21 months
Commercial mortgage owner-
occupied loans
Weighted-average length of term extensions5 months6 months
Weighted-average length of payment delay4 monthsN/A
Commercial mortgage nonowner-
occupied loans
Weighted-average length of term extensions5 months5 months
Commercial construction loansWeighted-average length of term extensionsN/A5 months
Weighted-average length of payment delay6 monthsN/A
Residential mortgage loansWeighted-average length of term extensions8.9 years9.6 years
Weighted-average interest rate reduction
From 7.0% to 6.6%
From 7.5% to 6.8%
Approximate amount of payment delays as a percentage of the related loan balances11%13%
Consumer loans:
Home equityWeighted-average length of term extensions22.9 years22.9 years
Weighted-average interest rate reduction
From 8.6% to 6.9%
From 9.0% to 7.3%
Approximate amount of payment delays as a percentage of the related loan balances7%5%
Credit cardWeighted-average interest rate reduction
From 23.0% to 3.9%
From 23.8% to 4.2%
For the nine months ended
September 30,
Financial Effects20252024
Commercial loans:
Commercial and industrial loansWeighted-average length of term extensions13 months9 months
Weighted-average length of payment delay14 months13 months
Commercial mortgage owner-
occupied loans
Weighted-average length of term extensions6 months13 months
Weighted-average length of payment delay4 monthsN/A
Commercial mortgage nonowner-
occupied loans
Weighted-average length of term extensions8 months7 months
Commercial construction loansWeighted-average length of term extensions12 months9 months
Weighted-average length of payment delay6 monthsN/A
Residential mortgage loansWeighted-average length of term extensions9.6 years10.0 years
Weighted-average interest rate reduction
From 7.2% to 6.9%
From 7.7% to 7.0%
Approximate amount of payment delays as a percentage of the related loan balances11%12%
Consumer loans:
Home equityWeighted-average length of term extensions20.8 years24.0 years
Weighted-average interest rate reduction
From 8.6% to 7.0%
From 9.0% to 7.2%
Approximate amount of payment delays as a percentage of the related loan balances7%5%
Credit cardWeighted-average interest rate reduction
From 23.1% to 4.0%
From 23.8% to 4.1%
Credit quality of modified loans
The Bancorp closely monitors the performance of loans that are modified for borrowers experiencing financial difficulty to understand the effectiveness of its modification efforts.

The following tables present the amortized cost basis as of September 30, 2025 and 2024 for the Bancorp’s portfolio loans that were modified during the twelve months ended September 30, 2025 and 2024, respectively, for borrowers experiencing financial difficulty, by age and portfolio class:
September 30, 2025 ($ in millions)
Past Due
Current30-89 Days90 Days or MoreTotal
Commercial loans:
Commercial and industrial loans$226 2 18 246 
Commercial mortgage owner-occupied loans112   112 
Commercial mortgage nonowner-occupied loans117   117 
Commercial construction loans69 44  113 
Residential mortgage loans62 13 13 88 
Consumer loans:
Home equity14 1 1 16 
Credit card(a)
13 3 2 18 
Solar energy installation loans2   2 
Other consumer loans4   4 
Total portfolio loans$619 63 34 716 
(a)Credit card loans continue to be reported as delinquent after modification as they are not returned to current status until the borrower demonstrates a willingness and ability to repay the loan according to its modified terms.
September 30, 2024 ($ in millions)
Past Due
Current30-89 Days90 Days or MoreTotal
Commercial loans:
Commercial and industrial loans$196 13 10 219 
Commercial mortgage owner-occupied loans26 — — 26 
Commercial mortgage nonowner-occupied loans67 — — 67 
Commercial construction loans— — 
Residential mortgage loans66 15 13 94 
Consumer loans:
Home equity13 15 
Credit card(a)
16 22 
Solar energy installation loans— — 
Other consumer loans— — 
Total portfolio loans$394 32 27 453 
(a)Credit card loans continue to be reported as delinquent after modification as they are not returned to current status until the borrower demonstrates a willingness and ability to repay the loan according to its modified terms.

The Bancorp considers modifications to borrowers experiencing financial difficulty that subsequently become 90 days or more past due under the modified terms as subsequently defaulted. The following tables present the amortized cost basis as of September 30, 2025 and 2024 of the modifications for borrowers experiencing financial difficulty that subsequently defaulted during the three months ended September 30, 2025 and 2024, respectively, and were within twelve months of the modification date:
September 30, 2025
($ in millions)
Term ExtensionInterest Rate ReductionPayment DelayTerm Extension and Interest Rate ReductionTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal
Commercial loans:
Commercial and industrial loans$1  18    19 
Commercial mortgage owner-occupied loans    11  11 
Residential mortgage loans    9 4 13 
Consumer loans:
Home equity     1 1 
Credit card 1     1 
Total portfolio loans$1 1 18  20 5 45 

September 30, 2024
($ in millions)
Term ExtensionInterest Rate ReductionPayment DelayTerm Extension and Interest Rate ReductionTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal
Commercial loans:
Commercial and industrial loans$— — — 
Commercial mortgage owner-occupied loans— — — — — — — 
Residential mortgage loans— — — 10 13 
Consumer loans:
Home equity— — — — — 
Credit card— — — — — 
Total portfolio loans$— 12 25 

The following tables present the amortized cost basis as of September 30, 2025 and 2024 of the modifications for borrowers experiencing financial difficulty that subsequently defaulted during the nine months ended September 30, 2025 and 2024, respectively, and were within twelve months of the modification date:
September 30, 2025
($ in millions)
Term ExtensionInterest Rate ReductionPayment DelayTerm Extension and Interest Rate ReductionTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal
Commercial loans:
Commercial and industrial loans$1  45  2  48 
Commercial mortgage owner-occupied loans    11  11 
Residential mortgage loans    22 7 29 
Consumer loans:
Home equity 1    1 2 
Credit card 6     6 
Total portfolio loans$1 7 45  35 8 96 

September 30, 2024
($ in millions)
Term ExtensionInterest Rate ReductionPayment DelayTerm Extension and Interest Rate ReductionTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal
Commercial loans:
Commercial and industrial loans$10 — — 24 
Commercial mortgage owner-occupied loans— — — — — — — 
Residential mortgage loans— — — 25 29 
Consumer loans:
Home equity— — — — 
Credit card— — — — — 
Total portfolio loans$10 33 63