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Credit Quality and the Allowance for Loan and Lease Losses (Tables)
3 Months Ended
Mar. 31, 2025
Receivables [Abstract]  
Summary of Transactions in the ALLL
The following tables summarize transactions in the ALLL by portfolio segment:
For the three months ended March 31, 2025 ($ in millions)
Commercial
Residential
Mortgage

Consumer

Total
Balance, beginning of period$1,154 146 1,052 2,352 
Losses charged-off(a)
(67) (106)(173)
Recoveries of losses previously charged-off(a)
3  34 37 
Provision for (benefit from) loan and lease losses151 (7)24 168 
Balance, end of period$1,241 139 1,004 2,384 
(a)The Bancorp recorded $6 in both losses charged-off and recoveries of losses previously charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.

For the three months ended March 31, 2024 ($ in millions)

Commercial
Residential
Mortgage

Consumer

Total
Balance, beginning of period$1,130 145 1,047 2,322 
Losses charged-off(a)
(40)— (106)(146)
Recoveries of losses previously charged-off(a)
— 31 36 
Provision for (benefit from) loan and lease losses46 (5)65 106 
Balance, end of period$1,141 140 1,037 2,318 
(a)The Bancorp recorded $8 in both losses charged-off and recoveries of losses previously charged-off related to customer defaults on point-of-sale consumer loans for which the Bancorp obtained recoveries under third-party credit enhancements.
Summary of the ALLL and Related Loans and Leases Classified by Portfolio Segment The following tables provide a summary of the ALLL and related loans and leases, classified by portfolio segment:
As of March 31, 2025 ($ in millions)
Commercial
Residential
Mortgage

Consumer

Total
ALLL:(a)
Individually evaluated$178 1 13 192 
Collectively evaluated1,063 138 991 2,192 
Total ALLL$1,241 139 1,004 2,384 
Portfolio loans and leases:(b)
Individually evaluated$563 136 101 800 
Collectively evaluated74,574 17,336 29,372 121,282 
Total portfolio loans and leases$75,137 17,472 29,473 122,082 
(a)Includes $1 related to commercial leveraged leases at March 31, 2025.
(b)Excludes $109 of residential mortgage loans measured at fair value and includes $241 of commercial leveraged leases, net of unearned income, at March 31, 2025.

As of December 31, 2024 ($ in millions)

Commercial
Residential
Mortgage

Consumer

Total
ALLL:(a)
Individually evaluated$106 — 11 117 
Collectively evaluated1,048 146 1,041 2,235 
Total ALLL$1,154 146 1,052 2,352 
Portfolio loans and leases:(b)
Individually evaluated$395 131 96 622 
Collectively evaluated72,898 17,304 28,859 119,061 
Total portfolio loans and leases$73,293 17,435 28,955 119,683 
(a)Includes $1 related to commercial leveraged leases at December 31, 2024.
(b)Excludes $108 of residential mortgage loans measured at fair value and includes $248 of commercial leveraged leases, net of unearned income, at December 31, 2024.
Loan and Leases Balances by Credit Quality Indicator
The following tables present the amortized cost basis of the Bancorp’s commercial portfolio segment, by class and vintage, disaggregated by credit risk rating:
As of March 31, 2025 ($ in millions) Term Loans and Leases by Origination YearRevolving and Other Loans
20252024202320222021PriorTotal
Commercial and industrial loans:
Pass$965 2,812 1,180 2,302 1,096 746 41,472 50,573 
Special mention1 64 25 11 9 4 833 947 
Substandard5 115 100 179 84 41 1,507 2,031 
Doubtful   2   147 149 
Total commercial and industrial loans$971 2,991 1,305 2,494 1,189 791 43,959 53,700 
Commercial mortgage owner-occupied loans:

Pass$312 777 761 798 609 578 1,827 5,662 
Special mention 14 6 15 11 2 43 91 
Substandard12 56 41 34 30 43 241 457 
Doubtful        
Total commercial mortgage owner-occupied loans$324 847 808 847 650 623 2,111 6,210 
Commercial mortgage nonowner-occupied loans:

Pass$110 593 745 763 173 628 2,613 5,625 
Special mention 56  20   206 282 
Substandard2 31 22 29  2 154 240 
Doubtful        
Total commercial mortgage nonowner-occupied loans$112 680 767 812 173 630 2,973 6,147 
Commercial construction loans:

Pass$ 2 7  28  4,972 5,009 
Special mention      705 705 
Substandard      238 238 
Doubtful        
Total commercial construction loans$ 2 7  28  5,915 5,952 
Commercial leases:

Pass$395 1,220 308 256 277 612  3,068 
Special mention 4 4 1 2   11 
Substandard  10 11 4 24  49 
Doubtful        
Total commercial leases$395 1,224 322 268 283 636  3,128 
Total commercial loans and leases:
Pass$1,782 5,404 3,001 4,119 2,183 2,564 50,884 69,937 
Special mention1 138 35 47 22 6 1,787 2,036 
Substandard19 202 173 253 118 110 2,140 3,015 
Doubtful   2   147 149 
Total commercial loans and leases$1,802 5,744 3,209 4,421 2,323 2,680 54,958 75,137 
As of December 31, 2024 ($ in millions) Term Loans and Leases by Origination YearRevolving and Other Loans
20242023202220212020PriorTotal
Commercial and industrial loans:
Pass$2,966 1,346 2,445 1,321 371 437 40,185 49,071 
Special mention15 13 22 1,055 1,118 
Substandard67 95 182 74 32 15 1,545 2,010 
Doubtful— — — — — 70 72 
Total commercial and industrial loans$3,048 1,454 2,651 1,396 406 461 42,855 52,271 
Commercial mortgage owner-occupied loans:
Pass$786 790 844 630 315 307 1,829 5,501 
Special mention23 — 31 81 
Substandard64 34 24 28 43 239 441 
Doubtful— — — — — — — — 
Total commercial mortgage owner-occupied loans$858 833 891 665 324 353 2,099 6,023 
Commercial mortgage nonowner-occupied loans:
Pass$710 751 769 170 263 408 2,698 5,769 
Special mention54 — 50 — — 150 259 
Substandard38 27 — — 119 195 
Doubtful— — — — — — — — 
Total commercial mortgage nonowner-occupied loans$802 778 828 175 263 410 2,967 6,223 
Commercial construction loans:
Pass$21 — 29 — — 4,565 4,619 
Special mention— — — — — — 756 756 
Substandard— — — — — — 213 213 
Doubtful— — — — — — — — 
Total commercial construction loans$21 — 29 — — 5,534 5,588 
Commercial leases:
Pass$1,532 335 281 311 137 517 — 3,113 
Special mention— 19 
Substandard— 11 12 26 — 56 
Doubtful— — — — — — — — 
Total commercial leases$1,536 350 295 318 142 547 — 3,188 
Total commercial loans and leases:
Pass$5,998 3,243 4,339 2,461 1,086 1,669 49,277 68,073 
Special mention81 26 97 16 16 1,992 2,233 
Substandard169 167 227 106 44 86 2,116 2,915 
Doubtful— — — — — 70 72 
Total commercial loans and leases$6,248 3,436 4,665 2,583 1,135 1,771 53,455 73,293 

The following tables summarize the Bancorp’s gross charge-offs within the commercial portfolio segment, by class and vintage:
For the three months ended March 31, 2025
($ in millions)
Term Loans and Leases by Origination YearRevolving and Other Loans
20252024202320222021PriorTotal
Commercial loans and leases:
Commercial and industrial loans$ 6 4 1   43 54 
Commercial mortgage owner-occupied loans     11  11 
Commercial leases     2  2 
Total commercial loans and leases$ 6 4 1  13 43 67 
For the three months ended March 31, 2024
($ in millions)
Term Loans and Leases by Origination YearRevolving and Other Loans
20242023202220212020PriorTotal
Commercial loans and leases:
Commercial and industrial loans$— — — — 37 40 
Commercial mortgage owner-occupied loans— — — — — — — — 
Commercial leases— — — — — — — — 
Total commercial loans and leases$— — — — 37 40 
The following tables present the amortized cost basis of the Bancorp’s residential mortgage and consumer portfolio segments, by class and vintage, disaggregated by both delinquency and performing versus nonperforming status:
As of March 31, 2025 ($ in millions)Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20252024202320222021PriorTotal
Residential mortgage loans:
Performing:
Current(a)
$346 2,124 973 2,885 4,472 6,495   17,295 
30-89 days past due 3 2 3 5 13   26 
90 days or more past due  1  3 4   8 
Nonperforming  4 12 15 112   143 
Total residential mortgage loans(b)
$346 2,127 980 2,900 4,495 6,624   17,472 
Home equity:

Performing:

Current$40 160 63 32 2 87 3,714 71 4,169 
30-89 days past due     1 23 3 27 
90 days or more past due         
Nonperforming     7 59 3 69 
Total home equity$40 160 63 32 2 95 3,796 77 4,265 
Indirect secured consumer loans:

Performing:









Current$2,331 6,036 2,572 2,767 2,042 882   16,630 
30-89 days past due1 21 25 33 21 13   114 
90 days or more past due         
Nonperforming 7 12 19 13 9   60 
Total indirect secured consumer loans$2,332 6,064 2,609 2,819 2,076 904   16,804 
Credit card:

Performing:
Current$      1,595  1,595 
30-89 days past due      17  17 
90 days or more past due      17  17 
Nonperforming      31  31 
Total credit card$      1,660  1,660 
Solar energy installation loans:

Performing:
Current$192 849 2,047 1,088 2 32   4,210 
30-89 days past due 3 13 6     22 
90 days or more past due         
Nonperforming 1 17 11  1   30 
Total solar energy installation loans$192 853 2,077 1,105 2 33   4,262 
Other consumer loans:

Performing:

Current$56 170 319 471 197 283 926 31 2,453 
30-89 days past due 1 4 7 3 3 3  21 
90 days or more past due         
Nonperforming  2 3  1 1 1 8 
Total other consumer loans$56 171 325 481 200 287 930 32 2,482 
Total residential mortgage and consumer loans:
Performing:
Current$2,965 9,339 5,974 7,243 6,715 7,779 6,235 102 46,352 
30-89 days past due1 28 44 49 29 30 43 3 227 
90 days or more past due  1  3 4 17  25 
Nonperforming 8 35 45 28 130 91 4 341 
Total residential mortgage and consumer loans(b)
$2,966 9,375 6,054 7,337 6,775 7,943 6,386 109 46,945 
(a)Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the VA. As of March 31, 2025, $73 of these loans were 30-89 days past due and $167 were 90 days or more past due. The Bancorp recognized an immaterial amount of losses during the three months ended March 31, 2025 due to claim denials and curtailments associated with these insured or guaranteed loans.
(b)Excludes $109 of residential mortgage loans measured at fair value at March 31, 2025, including $1 of 30-89 days past due loans and $2 of nonperforming loans.
As of December 31, 2024 ($ in millions) Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20242023202220212020PriorTotal
Residential mortgage loans:
Performing:
Current(a)
$1,961 998 2,961 4,606 2,491 4,245 — — 17,262 
30-89 days past due12 — — 33 
90 days or more past due— — — — 
Nonperforming— 13 103 — — 135 
Total residential mortgage loans(b)
$1,963 1,003 2,975 4,629 2,503 4,362 — — 17,435 
Home equity:
Performing:
Current$168 67 34 86 3,660 72 4,093 
30-89 days past due— — — — — 23 25 
90 days or more past due— — — — — — — — — 
Nonperforming— — — — 56 70 
Total home equity$168 67 35 94 3,739 79 4,188 
Indirect secured consumer loans:
Performing:
Current$6,773 2,836 3,046 2,371 753 349 — — 16,128 
30-89 days past due19 27 39 27 11 — — 130 
90 days or more past due— — — — — — — — — 
Nonperforming10 19 13 — — 55 
Total indirect secured consumer loans$6,796 2,873 3,104 2,411 769 360 — — 16,313 
Credit card:
Performing:
Current$— — — — — — 1,664 — 1,664 
30-89 days past due— — — — — — 18 — 18 
90 days or more past due— — — — — — 20 — 20 
Nonperforming— — — — — — 32 — 32 
Total credit card$— — — — — — 1,734 — 1,734 
Solar energy installation loans:

Performing:
Current$894 2,095 1,094 — 33 — — 4,118 
30-89 days past due11 — — — — — 20 
90 days or more past due— — — — — — — — — 
Nonperforming34 28 — — — — 64 
Total solar energy installation loans$897 2,140 1,129 — 34 — — 4,202 
Other consumer loans:
Performing:
Current$201 351 507 219 171 142 860 34 2,485 
30-89 days past due10 24 
90 days or more past due— — — — — — — — — 
Nonperforming— — — 
Total other consumer loans$202 358 521 223 172 145 861 36 2,518 
Total residential mortgage and consumer loans:
Performing:
Current$9,997 6,347 7,642 7,200 3,419 4,855 6,184 106 45,750 
30-89 days past due23 46 60 39 16 22 42 250 
90 days or more past due— — 20 — 25 
Nonperforming48 61 27 13 116 88 365 
Total residential mortgage and consumer loans(b)
$10,026 6,441 7,764 7,267 3,448 4,995 6,334 115 46,390 
(a)Information includes advances made pursuant to servicing agreements for GNMA mortgage pools whose repayments are insured by the FHA or guaranteed by the VA. As of December 31, 2024, $90 of these loans were 30-89 days past due and $162 were 90 days or more past due. The Bancorp recognized an immaterial amount of losses during the three months ended March 31, 2024 due to claim denials and curtailments associated with these insured or guaranteed loans.
(b)Excludes $108 of residential mortgage loans measured at fair value at December 31, 2024, including $1 of 30-89 days past due loans, $1 of 90 days or more past
due loans and $2 of nonperforming loans.
The following tables summarize the Bancorp’s gross charge-offs within the residential mortgage and consumer portfolio segments, by class and vintage:
For the three months ended March 31, 2025
($ in millions)
Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20252024202320222021PriorTotal
Consumer loans:
Home equity$      2  2 
Indirect secured consumer loans 6 11 12 4 3   36 
Credit card      22  22 
Solar energy installation loans 3 11 7     21 
Other consumer loans 1 4 7 2 3 8  25 
Total residential mortgage and consumer loans$ 10 26 26 6 6 32  106 

For the three months ended March 31, 2024
($ in millions)
Term Loans by Origination YearRevolving LoansRevolving Loans Converted to Term Loans
20242023202220212020PriorTotal
Consumer loans:
Home equity$— — — — — — — 
Indirect secured consumer loans— 13 — — 35 
Credit card— — — — — — 23 — 23 
Solar energy installation loans— — — — — — 14 
Other consumer loans— 11 32 
Total residential mortgage and consumer loans$— 20 30 10 33 106 
Financing Receivable, Past Due
The following tables summarize the Bancorp’s amortized cost basis in portfolio commercial loans and leases, by age and class:
Current
Loans and
Leases(a)
Past DueTotal Loans
and Leases
90 Days Past
Due and Still
Accruing
As of March 31, 2025 ($ in millions)
30-89
Days(a)
90 Days
or More(a)
Total
Past Due
Commercial loans and leases:
Commercial and industrial loans$53,377 147 176 323 53,700 2 
Commercial mortgage owner-occupied loans6,172 6 32 38 6,210 5 
Commercial mortgage nonowner-occupied loans6,137 3 7 10 6,147 1 
Commercial construction loans5,952    5,952  
Commercial leases3,082 45 1 46 3,128  
Total portfolio commercial loans and leases$74,720 201 216 417 75,137 8 
(a)Includes accrual and nonaccrual loans and leases.

Current
Loans and
Leases(a)
Past DueTotal Loans
and Leases
90 Days Past
Due and Still
Accruing
As of December 31, 2024 ($ in millions)
30-89
Days(a)
90 Days
or More(a)
Total
Past Due
Commercial loans and leases:
Commercial and industrial loans$52,098 90 83 173 52,271 
Commercial mortgage owner-occupied loans5,980 40 43 6,023 — 
Commercial mortgage nonowner-occupied loans6,215 6,223 — 
Commercial construction loans5,587 — 5,588 — 
Commercial leases3,167 18 21 3,188 
Total portfolio commercial loans and leases$73,047 155 91 246 73,293 
(a)Includes accrual and nonaccrual loans and leases.
Summary of the Amortized Cost Basis of the Bancorp's Collateral Dependent Loans
The following table presents the amortized cost basis of the Bancorp’s collateral-dependent loans and leases, by portfolio class, as of:
($ in millions)March 31,
2025
December 31,
2024
Commercial loans and leases:
Commercial and industrial loans$493 325 
Commercial mortgage owner-occupied loans47 63 
Commercial mortgage nonowner-occupied loans7 
Commercial construction loans 
Commercial leases16 
Total commercial loans and leases$563 395 
Residential mortgage loans136 131 
Consumer loans:
Home equity66 66 
Indirect secured consumer loans35 30 
Total consumer loans$101 96 
Total portfolio loans and leases$800 622 
Summary of the Bancorp's Nonperforming Loans and Leases by Class
The following table presents the amortized cost basis of the Bancorp’s nonaccrual loans and leases, by class, and OREO and other repossessed property as of:
March 31, 2025December 31, 2024
 ($ in millions)With an ALLLNo Related
ALLL
TotalWith an ALLLNo Related
ALLL
Total
Commercial loans and leases:
Commercial and industrial loans$439 98 537 265 109 374 
Commercial mortgage owner-occupied loans59 3 62 52 23 75 
Commercial mortgage nonowner-occupied loans4 4 8 — 
Commercial construction loans   — 
Commercial leases1 15 16 — 
Total nonaccrual portfolio commercial loans and leases$503 120 623 319 137 456 
Residential mortgage loans66 79 145 57 80 137 
Consumer loans:
Home equity20 49 69 21 49 70 
Indirect secured consumer loans51 9 60 48 55 
Credit card31  31 32 — 32 
Solar energy installation loans30  30 64 — 64 
Other consumer loans8  8 — 
Total nonaccrual portfolio consumer loans$140 58 198 174 56 230 
Total nonaccrual portfolio loans and leases(a)(b)
$709 257 966 550 273 823 
OREO and other repossessed property 30 30 — 30 30 
Total nonperforming portfolio assets(a)(b)
$709 287 996 550 303 853 
(a)Excludes $21 and $7 of nonaccrual loans held for sale as of March 31, 2025 and December 31, 2024, respectively.
(b)Includes $19 and $18 of nonaccrual government-insured commercial loans whose repayments are insured by the SBA as of March 31, 2025 and December 31, 2024, respectively.
Summary of Loan Modifications
The following tables present the amortized cost basis as of March 31, 2025 and 2024 of the Bancorp’s commercial portfolio loans that were modified for borrowers experiencing financial difficulty, by portfolio class and type of modification, for the three months ended:
March 31, 2025 ($ in millions)
Term ExtensionTerm Extension and Payment DelayPayment DelayOtherTotal% of Total Class
Commercial and industrial loans$50 6 65  121 0.23 %
Commercial mortgage owner-occupied loans5 24   29 0.47 
Commercial mortgage nonowner-occupied loans24    24 0.39 
Commercial construction loans8  42  50 0.84 
Total commercial portfolio loans$87 30 107  224 0.31 %

March 31, 2024 ($ in millions)
Term ExtensionTerm Extension and Payment DelayPayment DelayOtherTotal% of Total Class
Commercial and industrial loans$99 — 53 153 0.29 %
Commercial mortgage owner-occupied loans12 — — — 12 0.22 
Commercial mortgage nonowner-occupied loans— — — 0.08 
Commercial construction loans— — — — — — 
Total commercial portfolio loans$116 — 53 170 0.24 %
The following table presents the amortized cost basis as of March 31, 2025 and 2024 of the Bancorp’s residential mortgage portfolio loans that were modified for borrowers experiencing financial difficulty, by type of modification, during the three months ended:
March 31, 2025March 31, 2024
($ in millions)Total% of Total ClassTotal% of Total Class
Payment delay$  %$0.01 %
Term extension and payment delay16 0.09 22 0.13 
Term extension, interest rate reduction and payment delay2 0.01 0.01 
Total residential mortgage portfolio loans$18 0.10 %$26 0.15 %
The following tables present the amortized cost basis as of March 31, 2025 and 2024 of the Bancorp’s consumer portfolio loans that were modified for borrowers experiencing financial difficulty, by portfolio class and type of modification, during the three months ended:
March 31, 2025 ($ in millions)
Interest Rate ReductionPayment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal% of Total Class
Home equity$1  3 4 0.09 %
Credit card6   6 0.36 
Solar energy installation loans 1  1 0.02 
Other consumer loans 1  1 0.04 
Total consumer portfolio loans$7 2 3 12 0.04 %

March 31, 2024 ($ in millions)
Interest Rate ReductionPayment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal% of Total Class
Home equity$— 0.08 %
Credit card— — 0.40 
Solar energy installation loans— — — — — 
Other consumer loans— — 0.04 
Total consumer portfolio loans$11 0.04 %
The following table presents the financial effects of the Bancorp’s significant types of portfolio loan modifications to borrowers experiencing financial difficulty, by portfolio class for the three months ended March 31:
Financial Effects20252024
Commercial loans:
Commercial and industrial loansWeighted-average length of term extensions6 months5 months
Weighted-average length of payment delay4 months3 months
Commercial mortgage owner-
occupied loans
Weighted-average length of term extensions9 months3 months
Weighted-average length of payment delay10 monthsN/A
Commercial mortgage nonowner-
occupied loans
Weighted-average length of term extensions4 months6 months
Commercial construction loansWeighted-average length of term extensions13 monthsN/A
Weighted-average length of payment delay7 monthsN/A
Residential mortgage loansWeighted-average length of term extensions10.1 years10.9 years
Approximate amount of payment delays as a percentage of the related loan balances11%12%
Consumer loans:
Home equityWeighted-average length of term extensions16.8 years27.1 years
Weighted-average interest rate reduction
From 8.3% to 6.9%
From 9.1% to 7.3%
Approximate amount of payment delays as a percentage of the related loan balances8%4%
Credit cardWeighted-average interest rate reduction
From 23.0% to 4.3%
From 24.1% to 4.2%
Financing Receivable, Modified, Past Due
The following tables present the amortized cost basis as of March 31, 2025 and 2024 for the Bancorp’s portfolio loans that were modified during the twelve months ended March 31, 2025 and 2024, respectively, for borrowers experiencing financial difficulty, by age and portfolio class:
March 31, 2025 ($ in millions)
Past Due
Current30-89 Days90 Days or MoreTotal
Commercial loans:
Commercial and industrial loans$213 6 33 252 
Commercial mortgage owner-occupied loans66  24 90 
Commercial mortgage nonowner-occupied loans72   72 
Commercial construction loans107 1  108 
Residential mortgage loans55 11 15 81 
Consumer loans:
Home equity13 1 1 15 
Credit card(a)
15 3 2 20 
Solar energy installation loans1   1 
Other consumer loans3   3 
Total portfolio loans$545 22 75 642 
(a)Credit card loans continue to be reported as delinquent after modification as they are not returned to current status until the borrower demonstrates a willingness and ability to repay the loan according to its modified terms.
March 31, 2024 ($ in millions)
Past Due
Current30-89 Days90 Days or MoreTotal
Commercial loans:
Commercial and industrial loans$207 11 56 274 
Commercial mortgage owner-occupied loans21 16 — 37 
Commercial mortgage nonowner-occupied loans50 — 53 
Commercial construction loans74 — — 74 
Residential mortgage loans82 12 16 110 
Consumer loans:
Home equity13 15 
Credit card(a)
17 24 
Solar energy installation loans— — 
Other consumer loans— — 
Total portfolio loans$469 47 76 592 
(a)Credit card loans continue to be reported as delinquent after modification as they are not returned to current status until the borrower demonstrates a willingness and ability to repay the loan according to its modified terms.
Summary of Amortized Cost Basis of Modifications to Borrowers Experiencing Financial Difficulty That Subsequently Defaulted and Were Within Twelve Months of the Modification Date The following tables present the amortized cost basis as of March 31, 2025 and 2024 of the modifications for borrowers experiencing financial difficulty that subsequently defaulted during the three months ended March 31, 2025 and 2024, respectively, and were within twelve months of the modification date:
March 31, 2025 ($ in millions)
Term ExtensionInterest Rate ReductionPayment DelayTerm Extension and Interest Rate ReductionTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal
Commercial loans:
Commercial and industrial loans$  11  6  17 
Commercial mortgage owner-occupied loans    24  24 
Residential mortgage loans    7 2 9 
Consumer loans:
Home equity 1     1 
Credit card 3     3 
Total portfolio loans$ 4 11  37 2 54 

March 31, 2024 ($ in millions)
Term ExtensionInterest Rate ReductionPayment DelayTerm Extension and Interest Rate ReductionTerm Extension and Payment DelayTerm Extension, Interest Rate Reduction and Payment DelayTotal
Commercial loans:
Commercial and industrial loans$— — — — 
Commercial mortgage owner-occupied loans— — — — — — — 
Residential mortgage loans— — — — 
Consumer loans:
Home equity— — — — — 
Credit card— — — — — 
Total portfolio loans$— 23