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Credit Quality and the Allowance for Loan and Lease Losses - Summary of Transactions in the ALLL by Portfolio Segment (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period $ 2,322 [1] $ 2,194 $ 1,892
Losses charged off (686) (522) (362)
Recoveries previously charged off 154 134 135
Provision for (benefit from) loan and lease losses 562 565 529
Balance, end of period 2,352 [1] 2,322 [1] $ 2,194
Accounting Standards Update [Extensible Enumeration]     Accounting Standards Update 2022-02 [Member]
Other Consumer Loans, Point of Sale      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Losses charged off (28) (35) $ (32)
Recoveries previously charged off 28 35 32
Cumulative Effect, Period of Adoption, Adjustment      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period   (49)  
Balance, end of period     (49)
Commercial      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period 1,130 1,127 1,102
Losses charged off (267) (170) (131)
Recoveries previously charged off 23 17 30
Provision for (benefit from) loan and lease losses 268 152 126
Balance, end of period 1,154 1,130 1,127
Commercial | Cumulative Effect, Period of Adoption, Adjustment      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period   4  
Balance, end of period     4
Residential Mortgage      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period 145 245 235
Losses charged off (2) (4) (3)
Recoveries previously charged off 4 4 5
Provision for (benefit from) loan and lease losses (1) (64) 8
Balance, end of period 146 145 245
Residential Mortgage | Cumulative Effect, Period of Adoption, Adjustment      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period   (36)  
Balance, end of period     (36)
Consumer      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period 1,047 822 555
Losses charged off (417) (348) (228)
Recoveries previously charged off 127 113 100
Provision for (benefit from) loan and lease losses 295 477 395
Balance, end of period $ 1,052 1,047 822
Consumer | Cumulative Effect, Period of Adoption, Adjustment      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Balance, beginning of period   $ (17)  
Balance, end of period     $ (17)
[1] Includes $51 and $55 of other short-term investments, $1,000 and $1,573 of portfolio loans and leases, $(19) and $(28) of ALLL, $5 and $10 of other assets, $12 and $14 of other liabilities and $889 and $1,409 of long-term debt from consolidated VIEs that are included in their respective captions above at December 31, 2024 and 2023, respectively. For further information, refer to Note 12.