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Business Segments (Tables)
12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Results of Operations and Assets by Segment
The following tables present the results of operations and assets by segment for the years ended December 31:
2024 ($ in millions)Commercial
Banking
Consumer and Small Business BankingWealth
and Asset
Management
General
Corporate
and Other(d)
Total
Net interest income (FTE)(a)
$2,647 4,169 210 (1,372)5,654 
Provision for (benefit from) credit losses304 322  (96)530 
Net interest income after provision for (benefit from) credit losses$2,343 3,847 210 (1,276)5,124 
Noninterest income:
Wealth and asset management revenue$3 247 397  647 
Commercial payments revenue529 76 1 2 608 
Consumer banking revenue 551 2 2 555 
Capital markets fees421 2 2 (1)424 
Commercial banking revenue373 4   377 
Mortgage banking net revenue 210 1  211 
Other noninterest income53 4 1 (46)12 
Securities gains, net1   14 15 
Total noninterest income$1,380 1,094 404 (29)2,849 
Noninterest expense:
Compensation and benefits$656 882 222 1,003 2,763 
Technology and communications14 30 1 429 474 
Net occupancy expense(b)
36 212 12 79 339 
Equipment expense28 51  74 153 
Loan and lease expense31 80 1 20 132 
Marketing expense3 68 1 43 115 
Card and processing expense9 75 1 (1)84 
Other noninterest expense(c)
1,117 1,074 149 (1,367)973 
Total noninterest expense$1,894 2,472 387 280 5,033 
Income (loss) before income taxes (FTE)$1,829 2,469 227 (1,585)2,940 
Average assets$77,177 51,627 4,390 79,612 212,806 
(a)Includes FTE adjustments of $15 for Commercial Banking and $9 for General Corporate and Other.
(b)Includes impairment losses and termination charges of $1 for ROU assets related to certain operating leases. For more information, refer to Note 9.
(c)Includes segment expenses which are classified as other noninterest expense and allocations of corporate and shared services expenses.
(d)General Corporate and Other is not a reportable segment and is presented for reconciliation purposes.
2023 ($ in millions)Commercial BankingConsumer and Small Business BankingWealth
and Asset
Management
General
Corporate
and Other(e)
Total      
Net interest income (FTE)(a)
$3,828 5,207 360 (3,543)5,852 
Provision for credit losses12 303 199 515 
Net interest income after provision for credit losses$3,816 4,904 359 (3,742)5,337 
Noninterest income:
Wealth and asset management revenue$216 363 — 581 
Commercial payments revenue473 85 564 
Consumer banking revenue— 544 — 546 
Capital markets fees419 — 422 
Commercial banking revenue406 — 409 
Mortgage banking net revenue— 250 — — 250 
Other noninterest income(b)
65 18 91 
Securities gains (losses), net(9)— — 27 18 
Total noninterest income$1,356 1,105 369 51 2,881 
Noninterest expense:
Compensation and benefits$654 878 220 942 2,694 
Technology and communications14 27 422 464 
Net occupancy expense(c)
41 209 12 69 331 
Equipment expense29 44 — 75 148 
Loan and lease expense30 86 16 133 
Marketing expense70 52 126 
Card and processing expense11 76 (4)84 
Other noninterest expense(d)
1,221 1,125 139 (1,260)1,225 
Total noninterest expense$2,003 2,515 375 312 5,205 
Income (loss) before income taxes (FTE)$3,169 3,494 353 (4,003)3,013 
Average assets$83,078 50,974 4,678 69,696 208,426 
(a)Includes FTE adjustments of $16 for Commercial Banking and $9 for General Corporate and Other.
(b)Includes impairment charges of $1 recorded in Consumer and Small Business Banking and $1 recorded in General Corporate and Other for bank premises and equipment. For more information, refer to Note 7 and Note 28.
(c)Includes impairment losses and termination charges of $2 for ROU assets related to certain operating leases. For more information, refer to Note 9. 
(d)Includes segment expenses which are classified as other noninterest expense and allocations of corporate and shared services expenses.
(e)General Corporate and Other is not a reportable segment and is presented for reconciliation purposes.
2022 ($ in millions)Commercial
Banking
Consumer and Small Business BankingWealth
and Asset
Management
General
Corporate
and Other(f)
Total      
Net interest income (FTE)(a)
$2,552 3,131 262 (320)5,625 
Provision for credit losses33 139 — 391 563 
Net interest income after provision for credit losses$2,519 2,992 262 (711)5,062 
Noninterest income:
Wealth and asset management revenue$204 363 — 570 
Commercial payments revenue468 89 10 568 
Consumer banking revenue— 538 542 
Capital markets fees387 — (2)387 
Commercial banking revenue417 
(c)
— 419 
Mortgage banking net revenue— 214 — 215 
Other noninterest income(b)
98 — 44 149 
Securities losses, net(33)(2)— (49)(84)
Total noninterest income$1,340 1,053 368 2,766 
Noninterest expense:
Compensation and benefits$639 828 218 869 2,554 
Technology and communications11 22 382 416 
Net occupancy expense(d)
40 196 13 58 307 
Equipment expense27 38 — 80 145 
Loan and lease expense27 107 32 167 
Marketing expense58 54 118 
Card and processing expense11 72 (4)80 
Other noninterest expense(e)
1,063 1,068 144 (1,343)932 
Total noninterest expense$1,823 2,389 379 128 4,719 
Income (loss) before income taxes (FTE)$2,036 1,656 251 (834)3,109 
Average assets$82,239 49,823 4,763 70,104 206,929 
(a)Includes FTE adjustments of $10 for Commercial Banking and $6 for General Corporate and Other.
(b)Includes impairment charges of $6 recorded in Consumer and Small Business Banking and $3 recorded in General Corporate and Other for bank premises and equipment. For more information, refer to Note 7.
(c)Includes impairment charges of $2 for operating lease equipment. For more information, refer to Note 8.
(d)Includes impairment losses and termination charges of $2 for ROU assets related to certain operating leases. For more information, refer to Note 9.
(e)Includes segment expenses which are classified as other noninterest expense and allocations of corporate and shared services expenses.
(f)General Corporate and Other is not a reportable segment and is presented for reconciliation purposes.