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Business Segments - Results of Operations and Average Assets by Segment (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Segment Reporting Information      
Net interest income (FTE) $ 5,654 $ 5,852 $ 5,625
Provision for credit losses 530 515 563
Net interest income after provision for (benefit from) credit losses 5,124 5,337 5,062
Noninterest income:      
Wealth and asset management revenue 647 581 570
Commercial payments revenue 608 564 568
Consumer banking revenue 555 546 542
Capital markets fees 424 422 387
Commercial banking revenue 377 409 419
Mortgage banking net revenue 211 250 215
Other noninterest income 12 91 149
Securities gains (losses), net 15 18 (84)
Total noninterest income 2,849 2,881 2,766
Noninterest Expense      
Compensation and benefits [1] 2,763 2,694 2,554
Technology and communications [1] 474 464 416
Net occupancy expense [1] 339 331 307
Equipment expense [1] 153 148 145
Loan and lease expense [1] 132 133 167
Marketing expense [1] 115 126 118
Card and processing expense [1] 84 84 80
Other noninterest expense [1] 973 1,225 932
Total noninterest expense [1] 5,033 5,205 4,719
Income (loss) before income taxes (FTE) 2,940 3,013 3,109
Average assets 212,806 208,426 206,929
Impairment losses on bank premises 1 2 9
Impairment losses and termination charges 1 2 2
Operating Segments | Commercial Banking      
Segment Reporting Information      
Net interest income (FTE) 2,647 3,828 2,552
Provision for credit losses 304 12 33
Net interest income after provision for (benefit from) credit losses 2,343 3,816 2,519
Noninterest income:      
Wealth and asset management revenue 3 2 3
Commercial payments revenue 529 473 468
Consumer banking revenue 0 0 0
Capital markets fees 421 419 387
Commercial banking revenue 373 406 417
Mortgage banking net revenue 0 0 0
Other noninterest income 53 65 98
Securities gains (losses), net 1 (9) (33)
Total noninterest income 1,380 1,356 1,340
Noninterest Expense      
Compensation and benefits 656 654 639
Technology and communications 14 14 11
Net occupancy expense 36 41 40
Equipment expense 28 29 27
Loan and lease expense 31 30 27
Marketing expense 3 3 5
Card and processing expense 9 11 11
Other noninterest expense 1,117 1,221 1,063
Total noninterest expense 1,894 2,003 1,823
Income (loss) before income taxes (FTE) 1,829 3,169 2,036
Average assets 77,177 83,078 82,239
FTE adjustments 15 16 10
Impairment losses of operating lease equipment     2
Operating Segments | Consumer and Small Business Banking      
Segment Reporting Information      
Net interest income (FTE) 4,169 5,207 3,131
Provision for credit losses 322 303 139
Net interest income after provision for (benefit from) credit losses 3,847 4,904 2,992
Noninterest income:      
Wealth and asset management revenue 247 216 204
Commercial payments revenue 76 85 89
Consumer banking revenue 551 544 538
Capital markets fees 2 2 2
Commercial banking revenue 4 2 1
Mortgage banking net revenue 210 250 214
Other noninterest income 4 6 7
Securities gains (losses), net 0 0 (2)
Total noninterest income 1,094 1,105 1,053
Noninterest Expense      
Compensation and benefits 882 878 828
Technology and communications 30 27 22
Net occupancy expense 212 209 196
Equipment expense 51 44 38
Loan and lease expense 80 86 107
Marketing expense 68 70 58
Card and processing expense 75 76 72
Other noninterest expense 1,074 1,125 1,068
Total noninterest expense 2,472 2,515 2,389
Income (loss) before income taxes (FTE) 2,469 3,494 1,656
Average assets 51,627 50,974 49,823
Impairment losses on bank premises   1 6
Operating Segments | Wealth and Asset Management      
Segment Reporting Information      
Net interest income (FTE) 210 360 262
Provision for credit losses 0 1 0
Net interest income after provision for (benefit from) credit losses 210 359 262
Noninterest income:      
Wealth and asset management revenue 397 363 363
Commercial payments revenue 1 1 1
Consumer banking revenue 2 2 2
Capital markets fees 2 1 0
Commercial banking revenue 0 0 1
Mortgage banking net revenue 1 0 1
Other noninterest income 1 2 0
Securities gains (losses), net 0 0 0
Total noninterest income 404 369 368
Noninterest Expense      
Compensation and benefits 222 220 218
Technology and communications 1 1 1
Net occupancy expense 12 12 13
Equipment expense 0 0 0
Loan and lease expense 1 1 1
Marketing expense 1 1 1
Card and processing expense 1 1 1
Other noninterest expense 149 139 144
Total noninterest expense 387 375 379
Income (loss) before income taxes (FTE) 227 353 251
Average assets 4,390 4,678 4,763
Corporate Corporate and Other      
Segment Reporting Information      
Net interest income (FTE) (1,372) (3,543) (320)
Provision for credit losses (96) 199 391
Net interest income after provision for (benefit from) credit losses (1,276) (3,742) (711)
Noninterest income:      
Wealth and asset management revenue 0 0 0
Commercial payments revenue 2 5 10
Consumer banking revenue 2 0 2
Capital markets fees (1) 0 (2)
Commercial banking revenue 0 1 0
Mortgage banking net revenue 0 0 0
Other noninterest income (46) 18 44
Securities gains (losses), net 14 27 (49)
Total noninterest income (29) 51 5
Noninterest Expense      
Compensation and benefits 1,003 942 869
Technology and communications 429 422 382
Net occupancy expense 79 69 58
Equipment expense 74 75 80
Loan and lease expense 20 16 32
Marketing expense 43 52 54
Card and processing expense (1) (4) (4)
Other noninterest expense (1,367) (1,260) (1,343)
Total noninterest expense 280 312 128
Income (loss) before income taxes (FTE) (1,585) (4,003) (834)
Average assets 79,612 69,696 70,104
FTE adjustments $ 9 9 6
Impairment losses on bank premises   $ 1 $ 3
[1] During the fourth quarter of 2024, certain noninterest income and noninterest expense line items were reclassified to better align disclosures to business activities. These reclassifications were retrospectively applied to all prior periods presented. Total noninterest income and noninterest expense did not change as a result of these reclassifications. Refer to Note 1 for additional information.