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Credit Quality and the Allowance for Loan and Lease Losses - Summary of Transactions in the ALLL by Portfolio Segment (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Dec. 31, 2023
Dec. 31, 2022
Financing Receivable, Allowance for Credit Loss [Roll Forward]            
Balance, beginning of period $ 2,318 $ 2,215 $ 2,322 [1] $ 2,194 $ 2,194  
Losses charged off (182) (121) (328) (231)    
Recoveries of losses previously charged off 38 31 74 63    
Provision for (benefit from) loan and lease losses 114 202 220 350    
Balance, end of period 2,288 [1] 2,327 2,288 [1] 2,327 $ 2,322 [1] $ 2,194
Accounting Standards Update [Extensible Enumeration]         Accounting Standards Update 2023-02 [Member] Accounting Standards Update 2022-02 [Member]
Cumulative Effect, Period of Adoption, Adjustment            
Financing Receivable, Allowance for Credit Loss [Roll Forward]            
Balance, beginning of period       (49) $ (49)  
Balance, end of period           $ (49)
Other Consumer Loans, Point of Sale            
Financing Receivable, Allowance for Credit Loss [Roll Forward]            
Losses charged off (7) (8) (15) (17)    
Recoveries of losses previously charged off 7 8 15 17    
Commercial            
Financing Receivable, Allowance for Credit Loss [Roll Forward]            
Balance, beginning of period 1,141 1,143 1,130 1,127 1,127  
Losses charged off (83) (35) (123) (69)    
Recoveries of losses previously charged off 3 3 8 6    
Provision for (benefit from) loan and lease losses 52 88 98 131    
Balance, end of period 1,113 1,199 1,113 1,199 1,130 1,127
Commercial | Cumulative Effect, Period of Adoption, Adjustment            
Financing Receivable, Allowance for Credit Loss [Roll Forward]            
Balance, beginning of period       4 4  
Balance, end of period           4
Residential Mortgage            
Financing Receivable, Allowance for Credit Loss [Roll Forward]            
Balance, beginning of period 140 185 145 245 245  
Losses charged off (1) (1) (1) (2)    
Recoveries of losses previously charged off 1 1 2 2    
Provision for (benefit from) loan and lease losses (4) (12) (10) (36)    
Balance, end of period 136 173 136 173 145 245
Residential Mortgage | Cumulative Effect, Period of Adoption, Adjustment            
Financing Receivable, Allowance for Credit Loss [Roll Forward]            
Balance, beginning of period       (36) (36)  
Balance, end of period           (36)
Consumer            
Financing Receivable, Allowance for Credit Loss [Roll Forward]            
Balance, beginning of period 1,037 887 1,047 822 822  
Losses charged off (98) (85) (204) (160)    
Recoveries of losses previously charged off 34 27 64 55    
Provision for (benefit from) loan and lease losses 66 126 132 255    
Balance, end of period $ 1,039 $ 955 $ 1,039 955 1,047 822
Consumer | Cumulative Effect, Period of Adoption, Adjustment            
Financing Receivable, Allowance for Credit Loss [Roll Forward]            
Balance, beginning of period       $ (17) $ (17)  
Balance, end of period           $ (17)
[1] Includes $52 and $55 of other short-term investments, $1,272 and $1,573 of portfolio loans and leases, $(23) and $(28) of ALLL, $7 and $10 of other assets, $13 and $14 of other liabilities and $1,136 and $1,409 of long-term debt from consolidated VIEs that are included in their respective captions above at June 30, 2024 and December 31, 2023, respectively. For further information, refer to Note 11.