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Receivables, net - TDR Loans (Detail) - USD ($)
$ in Millions
Mar. 31, 2016
Dec. 31, 2015
Financing Receivable, Modifications [Line Items]    
Unpaid principal balance subject to reduction $ 757 $ 740
TDR Loans held for investment, recorded at the lower of amortized cost or FV less cost to sell 211 250
First lien [Member]    
Financing Receivable, Modifications [Line Items]    
Carrying value of TDR Loans [1],[2] 722 870
Unpaid balance of TDR loans [1],[2] 834 1,003
Credit loss reserves for TDR loans [3] 72 95
Second lien [Member]    
Financing Receivable, Modifications [Line Items]    
Carrying value of TDR Loans [1],[2] 641 652
Unpaid balance of TDR loans [1],[2] 712 732
Credit loss reserves for TDR loans [3] 133 135
Receivables Held For Sale [Member] | Real Estate Secured [Member]    
Financing Receivable, Modifications [Line Items]    
Carrying value of TDR Loans [2],[4] 6,105 6,044
Unpaid balance of TDR loans [2],[4] 7,381 7,317
Real estate secured [Member]    
Financing Receivable, Modifications [Line Items]    
Carrying value of TDR Loans [2] 7,468 7,566
Unpaid balance of TDR loans [2] 8,927 9,052
Credit loss reserves for TDR loans [3],[4] $ 205 $ 230
[1] At March 31, 2016 and December 31, 2015, the carrying value of TDR Loans held for investment totaling $211 million and $250 million, respectively, are recorded at the lower of amortized cost or fair value of the collateral less cost to sell.
[2] At March 31, 2016 and December 31, 2015, the unpaid principal balance reflected above includes $757 million and $740 million, respectively, which have received a reduction in the unpaid principal balance as part of an account management action.
[3] Included in credit loss reserves.
[4] There are no credit loss reserves associated with receivables classified as held for sale as they are carried at the lower of amortized cost or fair value.