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Receivables - Summary of Contractual Delinquency and Delinquency Ratio (Detail) (USD $)
In Millions, unless otherwise specified
Sep. 30, 2013
Dec. 31, 2012
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency $ 6,167 $ 6,273
Delinquency Ratio 18.94% 16.03%
Real estate secured [Member]
   
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency 6,167 6,170
Delinquency Ratio 18.94% 17.16%
First Lien [Member]
   
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency 5,878 [1] 5,821 [1]
Delinquency Ratio 19.99% [1] 18.01% [1]
First Lien [Member] | Held For Sale [Member]
   
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency 3,411 2,176
Second Lien [Member]
   
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency 289 349
Delinquency Ratio 9.13% 9.59%
Personal non-credit card [Member]
   
Financing Receivable, Modifications [Line Items]    
Dollars of Delinquency $ 0 $ 103
Delinquency Ratio 0.00% 3.24%
[1] Dollars of delinquency for first lien real estate secured receivables includes $3,411 million and $2,176 million of real estate secured receivables classified as held for sale at September 30, 2013 and December 31, 2012, respectively.