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Credit Loss Reserves - Summarizes Changes in Credit Loss Reserves by Product/Class and Related Receivable Balance by Product (Detail) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2013
Jun. 30, 2012
Jun. 30, 2013
Jun. 30, 2012
Dec. 31, 2012
Allowance for Loan and Lease Losses [Roll Forward]          
Credit loss reserves at beginning of period $ 4,313 $ 5,865 $ 4,607 $ 5,952  
Provision for credit losses 267 [1] 738 [1],[2] 291 [1] 1,529 [1],[2]  
Charge-offs (527) [2],[3] (1,132) [2],[3] (926) [2],[3] (2,111) [2],[3]  
Recoveries 45 102 118 203  
Total net charge-offs (482) (1,030) (808) (1,908)  
Reserves on receivables transferred to held for sale   (965)   (965)  
Other 0 0 8 0  
Credit loss reserves at end of period 4,098 4,608 4,098 4,608  
Reserve components:          
Collectively evaluated for impairment 800 812 800 812  
Individually evaluated for impairment 3,233 [1] 3,705 [1] 3,233 [1] 3,705 [1]  
Receivables carried at the lower of amortized cost or fair value of the collateral less cost to sell 63 83 63 83  
Receivables acquired with deteriorated credit quality 2 8 2 8  
Total credit loss reserves 4,098 4,608 4,098 4,608  
Receivables:          
Collectively evaluated for impairment 16,466 21,404 16,466 21,404  
Individually evaluated for impairment 11,765 [1] 12,071 [1] 11,765 [1] 12,071 [1]  
Receivables carried at the lower of amortized cost or fair value of the collateral less cost to sell 871 1,441 871 1,441  
Receivables acquired with deteriorated credit quality 10 40 10 40  
Total receivables 29,112 34,956 29,112 34,956  
First Lien [Member]
         
Allowance for Loan and Lease Losses [Roll Forward]          
Credit loss reserves at beginning of period 3,619 4,171 3,867 4,089  
Provision for credit losses 250 508 [2] 266 1,150 [2]  
Charge-offs (437) [3] (830) [3] (738) [3] (1,398) [3]  
Recoveries 31 9 60 17  
Total net charge-offs (406) (821) (678) (1,381)  
Reserves on receivables transferred to held for sale   0   0  
Other     8    
Credit loss reserves at end of period 3,463 3,858 3,463 3,858  
Reserve components:          
Collectively evaluated for impairment 624 625 624 625  
Individually evaluated for impairment 2,775 [1] 3,144 [1] 2,775 [1] 3,144 [1]  
Receivables carried at the lower of amortized cost or fair value of the collateral less cost to sell 62 82 62 82  
Receivables acquired with deteriorated credit quality 2 7 2 7  
Total credit loss reserves 3,463 3,858 3,463 3,858  
Receivables:          
Collectively evaluated for impairment 14,300 18,614 14,300 18,614  
Individually evaluated for impairment 10,667 [1] 10,918 [1] 10,667 [1] 10,918 [1]  
Receivables carried at the lower of amortized cost or fair value of the collateral less cost to sell 823 1,373 823 1,373  
Receivables acquired with deteriorated credit quality 8 35 8 35  
Total receivables 25,798 30,940 25,798 30,940 29,301
Second Lien [Member]
         
Allowance for Loan and Lease Losses [Roll Forward]          
Credit loss reserves at beginning of period 694 779 740 823  
Provision for credit losses 22 90 [2] 62 221 [2]  
Charge-offs (90) [3] (134) [3] (188) [3] (324) [3]  
Recoveries 9 15 21 30  
Total net charge-offs (81) (119) (167) (294)  
Reserves on receivables transferred to held for sale   0   0  
Other     0    
Credit loss reserves at end of period 635 750 635 750  
Reserve components:          
Collectively evaluated for impairment 176 187 176 187  
Individually evaluated for impairment 458 [1] 561 [1] 458 [1] 561 [1]  
Receivables carried at the lower of amortized cost or fair value of the collateral less cost to sell 1 1 1 1  
Receivables acquired with deteriorated credit quality 0 1 0 1  
Total credit loss reserves 635 750 635 750  
Receivables:          
Collectively evaluated for impairment 2,166 2,790 2,166 2,790  
Individually evaluated for impairment 1,098 [1] 1,153 [1] 1,098 [1] 1,153 [1]  
Receivables carried at the lower of amortized cost or fair value of the collateral less cost to sell 48 68 48 68  
Receivables acquired with deteriorated credit quality 2 5 2 5  
Total receivables 3,314 4,016 3,314 4,016 3,638
Personal non-credit card [Member]
         
Allowance for Loan and Lease Losses [Roll Forward]          
Credit loss reserves at beginning of period 0 915 0 1,040  
Provision for credit losses (5) 140 [2] (37) 158 [2]  
Charge-offs 0 [3] (168) [3] 0 [3] (389) [3]  
Recoveries 5 78 37 156  
Total net charge-offs 5 (90) 37 (233)  
Reserves on receivables transferred to held for sale   (965)   (965)  
Other     0    
Credit loss reserves at end of period 0 0 0 0  
Reserve components:          
Collectively evaluated for impairment 0 0 0 0  
Individually evaluated for impairment 0 [1] 0 [1] 0 [1] 0 [1]  
Receivables carried at the lower of amortized cost or fair value of the collateral less cost to sell 0 0 0 0  
Receivables acquired with deteriorated credit quality 0 0 0 0  
Total credit loss reserves 0 0 0 0  
Receivables:          
Collectively evaluated for impairment 0 0 0 0  
Individually evaluated for impairment 0 [1] 0 [1] 0 [1] 0 [1]  
Receivables carried at the lower of amortized cost or fair value of the collateral less cost to sell 0 0 0 0  
Receivables acquired with deteriorated credit quality 0 0 0 0  
Total receivables $ 0 $ 0 $ 0 $ 0  
[1] These amounts represent TDR Loans for which we evaluate reserves using a discounted cash flow methodology. Each loan is individually identified as a TDR Loan and then grouped together with other TDR Loans with similar characteristics. The discounted cash flow impairment analysis is then applied to these groups of TDR Loans. The receivable balance above excludes TDR Loans that are carried at the lower of amortized cost or fair value of the collateral less cost to sell which totaled $726 million and $671 million at June 30, 2013 and 2012, respectively. The reserve component above excludes credit loss reserves for TDR Loans that are carried at the lower of amortized cost or fair value of the collateral less cost to sell which totaled $51 million and $41 million at June 30, 2013 and 2012, respectively. These credit loss reserves are reflected within receivables carried at the lower of amortized cost or fair value of the collateral less cost to sell in the table above.
[2] The three and six months ended June 30, 2012 includes $112 million related to the lower of amortized cost or fair value attributable to credit for personal non-credit card receivables transferred to held for sale at June 30, 2012. See Note 6, "Receivables Held for Sale," for additional information.
[3] For collateral dependent receivables that are transferred to held for sale, existing credit loss reserves at the time of transfer are recognized as a charge-off. We transferred to held for sale a pool of real estate secured receivables that were carried at the lower of amortized cost or fair value of the collateral less cost and recognized the existing credit loss reserves on these receivables as additional charge-off totaling $119 million during the three and six months ended June 30, 2013 and $333 million during the three and six months ended June 30, 2012. See Note 6, "Receivables Held for Sale," for additional information.