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Investments (Details) (USD $)
In Millions, unless otherwise specified
Mar. 31, 2013
Dec. 31, 2012
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost $ 40,692 $ 41,194
Gross unrealized gains 3,852 4,108
Gross unrealized losses (321) (426)
Fair value 44,223 44,876
U.S. government and agencies
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 1,776 2,137
Gross unrealized gains 221 242
Fair value 1,997 2,379
Municipal
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 3,983 4,153
Gross unrealized gains 615 612
Gross unrealized losses (29) (61)
Fair value 4,569 4,704
Corporate
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 29,314 28,748
Gross unrealized gains 2,661 2,896
Gross unrealized losses (115) (113)
Fair value 31,860 31,531
Foreign government
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 1,007 1,017
Gross unrealized gains 150 164
Gross unrealized losses (2) (1)
Fair value 1,155 1,180
Asset-backed securities ("ABS")
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 1,748 1,921
Gross unrealized gains 47 49
Gross unrealized losses (85) (105)
Fair value 1,710 1,865
Residential mortgage-backed securities ("RMBS")
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 1,589 1,778
Gross unrealized gains 81 82
Gross unrealized losses (48) (69)
Fair value 1,622 1,791
Commercial mortgage-backed securities ("CMBS")
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 1,260 1,425
Gross unrealized gains 74 60
Gross unrealized losses (42) (77)
Fair value 1,292 1,408
Redeemable preferred stock
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 15 15
Gross unrealized gains 3 3
Fair value $ 18 $ 18