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Investments (Details) (USD $)
In Millions, unless otherwise specified
Sep. 30, 2012
Dec. 31, 2011
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost $ 41,703 $ 43,481
Fair value 45,455 45,428
U.S. government and agencies
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 2,027 2,502
Gross unrealized gains 259 241
Fair value 2,286 2,743
Municipal
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 4,267 4,380
Gross unrealized gains 604 426
Gross unrealized losses (74) (114)
Fair value 4,797 4,692
Corporate
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 29,052 28,496
Gross unrealized gains 3,041 2,234
Gross unrealized losses (130) (326)
Fair value 31,963 30,404
Foreign government
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 883 927
Gross unrealized gains 167 142
Gross unrealized losses   (1)
Fair value 1,050 1,068
Residential mortgage-backed securities ("RMBS")
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 2,017 2,954
Gross unrealized gains 87 74
Gross unrealized losses (96) (314)
Fair value 2,008 2,714
Commercial mortgage-backed securities ("CMBS")
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 1,465 1,862
Gross unrealized gains 61 45
Gross unrealized losses (91) (224)
Fair value 1,435 1,683
Asset-backed securities ("ABS")
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 1,977 2,345
Gross unrealized gains 58 44
Gross unrealized losses (137) (281)
Fair value 1,898 2,108
Redeemable preferred stock
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 15 15
Gross unrealized gains 3 1
Fair value 18 16
Fixed income securities
   
Amortized cost, gross unrealized gains and losses and fair value for fixed income securities    
Amortized cost 41,703 43,481
Gross unrealized gains 4,280 3,207
Gross unrealized losses (528) (1,260)
Fair value $ 45,455 $ 45,428