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Revenues from Contracts with Customers
 6 Months Ended
Jun. 30, 2021
Revenue from Contract with Customer [Abstract]  
Revenues from Contracts with Customers Revenues from Contracts with Customers
The Company’s principal sources of revenues are: (1) asset management, administration and distribution fees primarily earned based upon a contractual percentage of net assets under management or administration; and (2) information processing and software servicing fees that are either recurring and primarily earned based upon the number of trust accounts being serviced or a percentage of the market value of the clients' assets processed on the Company's platforms, or non-recurring and based upon project-oriented contractual agreements related to client implementations.
Disaggregation of Revenue
The following tables provide additional information pertaining to our revenues disaggregated by major product line and primary geographic market based on the location of the use of the products or services for each of the business segments for the three months ended June 30, 2021 and 2020:
Private
Banks
Investment
Advisors		Institutional
Investors		Investment
Managers		Investments
In New
Businesses		Total
Major Product Lines:For the Three Months Ended June 30, 2021
Investment management fees from pooled investment products$33,708 $75,039 $13,638 $14 $326 $122,725 
Investment management fees from investment management agreements603 38,345 71,342 — 3,561 113,851 
Investment operations fees402 — — 132,262 — 132,664 
Investment processing fees - PaaS55,746 — — — — 55,746 
Investment processing fees - SaaS28,442 — — 3,855 — 32,297 
Professional services fees3,928 — — 867 — 4,795 
Account fees and other847 6,012 719 5,810 185 13,573 
Total revenues$123,676 $119,396 $85,699 $142,808 $4,072 $475,651 
Primary Geographic Markets:
United States$78,848 $119,396 $67,792 $132,648 $4,072 $402,756 
United Kingdom28,082 — 14,035 — — 42,117 
Canada12,152 — 1,198 — — 13,350 
Ireland4,594 — 2,546 10,160 — 17,300 
Other— — 128 — — 128 
Total revenues$123,676 $119,396 $85,699 $142,808 $4,072 $475,651 
Private
Banks		Investment
Advisors		Institutional
Investors		Investment
Managers		Investments
In New
Businesses		Total
Major Product Lines:For the Three Months Ended June 30, 2020
Investment management fees from pooled investment products$30,307 $62,251 $12,894 $163 $348 $105,963 
Investment management fees from investment management agreements292 26,545 62,924 — 2,908 92,669 
Investment operations fees438 — — 109,078 — 109,516 
Investment processing fees - PaaS44,191 — — — — 44,191 
Investment processing fees - SaaS28,047 — — 3,392 — 31,439 
Professional services fees3,157 — — 1,384 — 4,541 
Account fees and other1,294 4,912 705 5,323 93 12,327 
Total revenues$107,726 $93,708 $76,523 $119,340 $3,349 $400,646 
Primary Geographic Markets:
United States$71,607 $93,708 $60,414 $111,137 $3,349 $340,215 
United Kingdom22,345 — 12,280 — — 34,625 
Canada9,726 — 1,431 — — 11,157 
Ireland4,048 — 2,265 8,203 — 14,516 
Other— — 133 — — 133 
Total revenues$107,726 $93,708 $76,523 $119,340 $3,349 $400,646 

The following tables provide additional information pertaining to our revenues disaggregated by major product line and primary geographic market based on the location of the use of the products or services for each of the Company’s business segments for the six months ended June 30, 2021 and 2020:
Private
Banks		Investment
Advisors		Institutional
Investors		Investment
Managers		Investments
In New
Businesses		Total
Major Product Lines:For the Six Months Ended June 30, 2021
Investment management fees from pooled investment products$66,272 $147,693 $27,726 $73 $655 $242,419 
Investment management fees from investment management agreements1,076 73,059 141,285 — 6,947 222,367 
Investment operations fees771 — — 257,423 — 258,194 
Investment processing fees - PaaS106,622 — — — — 106,622 
Investment processing fees - SaaS56,252 — — 7,561 — 63,813 
Professional services fees8,335 — — 2,014 — 10,349 
Account fees and other1,956 11,938 1,187 12,156 336 27,573 
Total revenues$241,284 $232,690 $170,198 $279,227 $7,938 $931,337 
Primary Geographic Markets:
United States$153,943 $232,690 $134,512 $259,664 $7,938 $788,747 
United Kingdom54,747 — 27,764 — — 82,511 
Canada23,634 — 2,500 — — 26,134 
Ireland8,960 — 5,165 19,563 — 33,688 
Other— — 257 — — 257 
Total revenues$241,284 $232,690 $170,198 $279,227 $7,938 $931,337 
Private
Banks		Investment
Advisors		Institutional
Investors		Investment
Managers		Investments
In New
Businesses		Total
Major Product Lines:For the Six Months Ended June 30, 2020
Investment management fees from pooled investment products$63,151 $132,431 $26,211 $356 $707 $222,856 
Investment management fees from investment management agreements639 53,965 128,634 — 5,871 189,109 
Investment operations fees913 — — 215,279 — 216,192 
Investment processing fees - PaaS90,344 — — — — 90,344 
Investment processing fees - SaaS57,216 — — 6,643 — 63,859 
Professional services fees5,872 — — 2,658 — 8,530 
Account fees and other2,812 9,633 881 11,033 159 24,518 
Total revenues$220,947 $196,029 $155,726 $235,969 $6,737 $815,408 
Primary Geographic Markets:
United States$145,621 $196,029 $122,503 $219,580 $6,737 $690,470 
United Kingdom46,704 — 25,104 — — 71,808 
Canada20,127 — 3,029 — — 23,156 
Ireland8,495 — 4,795 16,389 — 29,679 
Other— — 295 — — 295 
Total revenues$220,947 $196,029 $155,726 $235,969 $6,737 $815,408 
Investment management fees from pooled investment products - Revenues associated with clients' assets invested in Company-sponsored pooled investment products. Contractual fees are stated as a percentage of the market value of assets under management and collected on a monthly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations.
Investment management fees from investment management agreements - Revenues based on assets of clients of the Institutional Investors segment primarily invested in Company-sponsored products. Each client is charged an investment management fee that is stated as a percentage of the market value of all assets under management. The client is billed directly on a quarterly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations.
Revenues associated with the separately managed account program offered through registered investment advisors located throughout the United States. The contractual fee is stated as a percentage of the market value of all assets invested in the separately managed account and collected on a quarterly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations.
Investment operations fees - Revenues earned from accounting and administrative services, distribution support services and regulatory and compliance services to investment management firms and family offices. The Company contracts directly with the investment management firm or family office. The contractual fees are stated as a percentage of net assets under administration and billed when asset valuations are finalized. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations.
Investment processing fees - Platform as a Service - Revenues associated with clients that outsource their entire investment operation and back-office processing functions. Through the use of the Company's proprietary platforms, the Company assumes all back-office investment processing services including investment processing, custody and safekeeping of assets, income collections, securities settlement and other related trust activities. The contractual fee is based on a monthly fee plus additional fees determined on a per-account or per-transaction basis. Contractual fees can also be stated as a percentage of the value of assets processed on the Company's platforms each month as long as the fee is in excess of a monthly contractual minimum. The client is billed directly on a monthly basis. Revenues are recognized in Information processing and software servicing fees on the accompanying Consolidated Statements of Operations.
Investment processing fees - Software as a Service - Revenues associated with clients that outsource investment processing technology software and computer processing by accessing our proprietary software and data center remotely
but retain responsibility for all investment operations, client administration and other back-office trust operations. The contractual fee is based on a monthly fee plus additional fees determined on a per-account or per-transaction basis. The client is billed directly on a monthly basis. Revenues are recognized in Information processing and software servicing fees on the accompanying Consolidated Statements of Operations.
Professional services fees - Revenues associated with the business services migration for investment processing clients of the Private Banks segment and investment operations clients of the Investment Managers segment. In addition, Professional services include other services such as business transformation consulting. Typically, fees are stated as a contractual fixed fee. The client is billed directly and fees are collected according to the terms of the agreement.
Account fees and other - Revenues associated with custody account servicing, account terminations, reimbursements received for out-of-pocket expenses, and other fees for the provision of ancillary services.