Chargeback Reserves

12 Months Ended

Dec. 31, 2013

CHARGEBACK RESERVES

We may be charged back for commissions related to financing, vehicle service, or protection products in the event of early termination, default, or prepayment of the contracts by customers (“chargebacks”). However, our exposure to loss generally is limited to the commissions that we receive. These commissions are recorded at the time of the sale of the vehicles, net of an estimated liability for chargebacks. The following is a rollforward of our estimated chargeback liability for each of the three years presented in our Consolidated Financial Statements:



	2013			2012			2011
Balance - January 1	$	56.0		$	46.2		$	42.5
Add: Provisions	64.4			52.9			39.9
Deduct: Chargebacks	(52.8		)	(43.1		)	(36.2		)
Balance - December 31	$	67.6		$	56.0		$	46.2