10-Q 1 w34253e10vq.htm FORM 10-Q IKON OFFICE SOLUTIONS, INC. e10vq
 

 
 
UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
Form 10-Q
(Mark One)
     
þ   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2007
Or
     
o   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                    to                    .
Commission file number 1-5964
 
IKON OFFICE SOLUTIONS, INC.
(Exact name of registrant as specified in its charter)
     
OHIO
(State or other jurisdiction of
incorporation or organization)
  23-0334400
(I.R.S. Employer
Identification No.)
     
70 Valley Stream Parkway
Malvern, Pennsylvania
  19355
(Address of principal executive offices)   (Zip Code)
Registrant’s telephone number, including area code:
(610) 296-8000

 
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes þ No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act (Check one:)
Large accelerated filer þ Accelerated filer o Non-accelerated filer o
     Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No þ 
     The number of shares of common stock, no par value, outstanding on April 30, 2007 is 125,180,385
 
 

 


 

INDEX
             
        Page No.  
   
CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
    3  
   
 
       
   
PART I — FINANCIAL INFORMATION
       
ITEM 1.  
CONDENSED FINANCIAL STATEMENTS
       
   
CONSOLIDATED BALANCE SHEETS — MARCH 31, 2007 AND SEPTEMBER 30, 2006 (UNAUDITED)
    4  
   
CONSOLIDATED STATEMENTS OF INCOME — THREE AND SIX MONTHS ENDED MARCH 31, 2007 AND 2006 (UNAUDITED)
    5  
   
CONSOLIDATED STATEMENTS OF CASH FLOWS — SIX MONTHS ENDED MARCH 31, 2007 AND 2006 (UNAUDITED)
    6  
   
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
    7-16  
ITEM 2.  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
    17-28  
ITEM 3.  
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
    28  
ITEM 4.  
CONTROLS AND PROCEDURES
    29-30  
   
 
       
   
PART II — OTHER INFORMATION
       
ITEM 1.  
LEGAL PROCEEDINGS
    31  
ITEM 1A.  
RISK FACTORS
    31  
ITEM 2.  
UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS AND ISSUER PURCHASES OF EQUITY SECURITIES
    31  
ITEM 3.  
DEFAULTS UPON SENIOR SECURITIES
    31  
ITEM 4.  
SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
    31  
ITEM 5.  
OTHER INFORMATION
    31  
ITEM 6.  
EXHIBITS
    31  
   
 
       
   
SIGNATURES
       
   
 
       
   
All dollar and share amounts are in thousands, except per share data or as otherwise noted.
       

2


 

FORWARD-LOOKING STATEMENTS
          IKON Office Solutions, Inc. (“we,” “us,” “our,” “IKON” or the “Company”) may from time to time provide information, whether verbally or in writing, including certain statements included in or incorporated by reference in this Form 10-Q, which constitutes “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include, but are not limited to, statements regarding the following: our ability to finance current operations and execute on our strategic priorities, including growth objectives, improved operational efficiency and capital strategy; earnings, revenue, cash flow, inventory, margins, tax rate, and results from continuing operations; our ability to repay debt; our ability to remediate our material weakness in billing and achieve effective internal control over financial reporting; the development and expansion of our strategic alliances and partnerships; the conversion to a common enterprise resource planning system based on the Oracle E-Business Suite (“One Platform”), in our North American and European markets (the “One Platform Conversion”); our color product strategies; our share repurchase program; the effect of foreign currency exchange risk; and the anticipated benefits of operational synergies related to business division integration initiatives. Although we believe the expectations contained in such forward-looking statements are reasonable, we can give no assurance that such expectations will prove correct.
          The words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “potential,” “predict,” “will,” “should” and similar expressions, as they relate to us, are intended to identify forward-looking statements. Such statements reflect our management’s current views of IKON with respect to future events and are subject to certain risks, uncertainties and assumptions. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those described herein as anticipated, believed, estimated, expected, intended or planned. We will not update these forward-looking statements, even though our situation may change in the future. Whether actual results will conform with our expectations and predictions is subject to a number of risks and uncertainties, including, but not limited to risks and uncertainties relating to:
    conducting operations in a competitive environment and a changing industry;
 
    existing or future supplier relationships;
 
    our relationship with General Electric Capital Corporation (“GE”);
 
    our One Platform Conversion and our infrastructure and productivity initiatives;
 
    our ability to remediate our material weakness in billing and achieve effective internal control over financial reporting;
 
    our ability to improve operational efficiency;
 
    new technologies;
 
    our ability to finance current operations and growth initiatives; and
 
    economic, legal and political issues associated with our international operations.

3


 

PART I — FINANCIAL INFORMATION
Item 1. Condensed Financial Statements
IKON OFFICE SOLUTIONS, INC.
CONSOLIDATED BALANCE SHEETS
(unaudited)
(in thousands)
                 
    March 31, 2007     September 30, 2006  
Assets
               
Cash and cash equivalents
  $ 323,652     $ 414,239  
Accounts receivable, net
    568,376       589,973  
Lease receivables, net
    80,769       83,051  
Inventories
    325,913       214,792  
Prepaid expenses and other current assets
    30,526       34,742  
Deferred taxes
    50,930       46,504  
 
           
Total current assets
    1,380,166       1,383,301  
 
           
 
               
Long-term lease receivables, net
    239,368       222,333  
Equipment on operating leases, net
    75,873       83,248  
Property and equipment, net
    142,493       144,453  
Deferred taxes
    17,945       30,215  
Goodwill
    1,311,322       1,297,333  
Other assets
    69,513       74,543  
 
           
Total Assets
  $ 3,236,680     $ 3,235,426  
 
           
 
               
Liabilities
               
Current portion of corporate debt
  $ 3,491     $ 1,487  
Current portion of non-corporate debt
    157,512       152,971  
Trade accounts payable
    256,880       224,312  
Accrued salaries, wages and commissions
    77,570       109,090  
Deferred revenues
    110,367       118,146  
Income taxes payable
    6,478       15,831  
Other accrued expenses
    121,163       139,590  
 
           
Total current liabilities
    733,461       761,427  
 
           
Long-term corporate debt
    581,320       593,578  
Long-term non-corporate debt
    69,140       64,005  
Other long-term liabilities
    128,657       130,283  
 
               
Commitments and contingencies (Note 9)
               
 
               
Shareholders’ Equity
               
Common stock, no par value
    1,054,365       1,044,633  
Retained earnings
    872,257       828,255  
Accumulated other comprehensive income
    80,653       59,169  
Cost of common stock in treasury
    (283,173 )     (245,924 )
 
           
Total Shareholders’ Equity
    1,724,102       1,686,133  
 
           
Total Liabilities and Shareholders’ Equity
  $ 3,236,680     $ 3,235,426  
 
           
 
               
Supplemental Information
               
Shares of common stock authorized
    300,000       300,000  
 
               
Shares of common stock issued
    149,310       149,310  
Treasury stock
    23,715       21,695  
 
           
Shares of common stock outstanding
    125,595       127,615  
 
           
 
               
Series 12 preferred stock, no par value: authorized 480 shares; none issued or outstanding
           
See notes to condensed consolidated financial statements

4


 

IKON OFFICE SOLUTIONS, INC.
CONSOLIDATED STATEMENTS OF INCOME
(unaudited)
(in thousands, except per share data)
                                 
    Three Months Ended     Six Months Ended  
    March 31     March 31  
    2007     2006     2007     2006  
Revenues
                               
Equipment
  $ 453,686     $ 460,748     $ 869,923     $ 885,737  
Customer service and supplies
    345,267       361,383       691,237       732,606  
Managed and professional services
    198,237       185,470       390,480       361,852  
Rental and fees
    34,576       43,248       69,984       83,675  
Other
    18,970       29,660       36,996       59,502  
 
                       
 
    1,050,736       1,080,509       2,058,620       2,123,372  
 
                       
 
                               
Cost of Revenues
                               
Equipment
    337,709       343,405       650,093       666,648  
Customer service and supplies
    202,691       206,679       396,921       405,732  
Managed and professional services
    144,211       136,366       286,463       268,012  
Rental and fees
    8,486       12,975       18,395       25,773  
Other
    12,630       15,757       24,627       29,687  
 
                       
 
    705,727       715,182       1,376,499       1,395,852  
 
                       
 
                               
Gross Profit
                               
Equipment
    115,977       117,343       219,830       219,089  
Customer service and supplies
    142,576       154,704       294,316       326,874  
Managed and professional services
    54,026       49,104       104,017       93,840  
Rental and fees
    26,090       30,273       51,589       57,902  
Other
    6,340       13,903       12,369       29,815  
 
                       
 
    345,009       365,327       682,121       727,520  
 
                               
Selling and administrative
    293,280       314,827       581,417       628,814  
Gain on divestiture of business
          105             5,029  
Restructuring (expense) benefit
          (17 )           135  
 
                       
 
                               
Operating income
    51,729       50,588       100,704       103,870  
 
                               
Loss from the early extinguishment of debt
                      1,650  
Interest income
    3,039       2,365       6,399       4,936  
Interest expense
    12,530       13,315       24,982       27,113  
 
                       
Income from continuing operations before taxes on income
    42,238       39,638       82,121       80,043  
Taxes on income
    11,785       14,270       24,331       27,043  
 
                       
Income from continuing operations
    30,453       25,368       57,790       53,000  
 
                       
Discontinued Operations:
                               
Operating loss
          51             32  
Tax benefit
          21             13  
 
                       
Net loss from discontinued operations
          30             19  
 
                       
Net income
  $ 30,453     $ 25,338     $ 57,790     $ 52,981  
 
                       
Basic Earnings Per Common Share
                               
Continuing operations
  $ 0.24     $ 0.19     $ 0.46     $ 0.40  
Discontinued operations
          0.00             0.00  
 
                       
Net income
  $ 0.24     $ 0.19     $ 0.46     $ 0.40  
 
                       
Diluted Earnings Per Common Share
                               
Continuing operations
  $ 0.24     $ 0.19     $ 0.45     $ 0.39  
Discontinued operations
          0.00             0.00  
 
                       
Net income
  $ 0.24     $ 0.19     $ 0.45     $ 0.39  
 
                       
Cash dividends per common share
  $ 0.04     $ 0.04     $ 0.08     $ 0.08  
 
                       
See notes to condensed consolidated financial statements.

5


 

IKON OFFICE SOLUTIONS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)
(in thousands)
                 
    Six Months Ended March 31  
    2007     2006  
Cash Flows from Operating Activities
               
Net income
  $ 57,790     $ 52,981  
Net loss from discontinued operations
          19  
 
           
Income from continuing operations
    57,790       53,000  
Additions (deductions) to reconcile net income to net cash (used in) provided by operating activities:
               
Depreciation
    33,862       36,119  
Amortization
    1,027       2,033  
Gain from divestiture of business
          (5,029 )
Loss on disposal of property and equipment
    503       1,276  
Provision for losses on accounts receivable
    3,865       (1,117 )
Provision for deferred income taxes
    7,256       (27,750 )
Provision for lease default reserves
    26       1,086  
Stock-based compensation expense
    4,980       5,084  
Pension expense
    1,029       21,820  
Loss from the early extinguishment of debt
          1,650  
Changes in operating assets and liabilities, net of divestiture of businesses:
               
Decrease in accounts receivable
    22,261       6,987  
Increase in inventories
    (109,434 )     (22,321 )
Decrease in prepaid expenses and other current assets
    4,646       14,463  
Increase (decrease) in accounts payable
    30,606       (6,165 )
Decrease in deferred revenue
    (10,584 )     (4,101 )
Decrease in accrued expenses
    (49,671 )     (39,379 )
Contributions to pension plans
    (1,936 )     (5,592 )
(Decrease) increase in income taxes payable
    (7,746 )     10,143  
Other
    48       (1,295 )
 
           
Net cash (used in) provided by continuing operations
    (11,472 )     40,912  
Net cash used in discontinued operations
          (846 )
 
           
Net cash (used in) provided by operating activities
    (11,472 )     40,066  
 
           
Cash Flows from Investing Activities
               
Proceeds from the divestiture of a business
          19,575  
Expenditures for property and equipment
    (11,708 )     (18,517 )
Expenditures for equipment on operating leases
    (12,731 )     (12,211 )
Proceeds from the sale of property and equipment and equipment on operating leases
    4,928       15,754  
Proceeds from the sale of lease receivables
    106,964       92,865  
Lease receivables — additions
    (152,026 )     (186,542 )
Lease receivables — collections
    49,311       238,495  
Proceeds from life insurance
    3,805       1,821  
Other
    (868 )     (3,067 )
 
           
Net cash (used in) provided by investing activities
    (12,325 )     148,173  
 
           
 
               
Cash Flows from Financing Activities
               
Short-term corporate debt borrowings (repayments), net
    1       (30 )
Repayment of other borrowings
    (42 )     (3,754 )
Debt issuance costs
          (984 )
Debt modification costs
    (15,750 )      
Corporate debt — repayments
    (615 )     (54,460 )
Non-corporate debt — issuances
    4,220       7,256  
Non-corporate debt — repayments
    (7,175 )     (134,298 )
Dividends paid
    (10,135 )     (10,614 )
Decrease in restricted cash
          1,489  
Proceeds from stock option exercises
    15,244       13,758  
Tax benefit relating to stock plans
    1,466       4,997  
Purchase of treasury shares
    (56,115 )     (68,975 )
 
           
Net cash used in financing activities
    (68,901 )     (245,615 )
 
           
 
               
Effect of exchange rate changes on cash and cash equivalents
    2,111       (4,676 )
 
           
 
               
Net decrease in cash and cash equivalents
    (90,587 )     (62,052 )
 
               
Cash and cash equivalents at beginning of year
    414,239       373,705  
 
           
 
               
Cash and cash equivalents at end of period
  $ 323,652     $ 311,653  
 
           
 
               
Supplemental cash flow information:
               
Cash paid for income taxes
  $ 23,676     $ 46,295  
 
           
 
               
Cash paid for interest on corporate and non-corporate debt
  $ 27,081     $ 35,940  
 
           
 
               
Non-cash investing and financing activities:
               
Property and equipment acquired under capital leases
  $ 5,998     $  
 
           
See notes to condensed consolidated financial statements

6


 

IKON OFFICE SOLUTIONS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENT (UNAUDITED)
1. BASIS OF PRESENTATION
          The accompanying consolidated balance sheet of IKON Office Solutions, Inc. as of March 31, 2007, the related consolidated statements of income for the three and six months ended March 31, 2007 and March 31, 2006, and the consolidated statements of cash flows for the six months ended March 31, 2007 and March 31, 2006, are unaudited. The consolidated balance sheet as of September 30, 2006, is derived from the audited financial statements at that date. The unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America for interim financial information and the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. In the opinion of management, all adjustments considered necessary for a fair presentation have been included. The unaudited condensed consolidated financial statements and footnotes do not contain certain information included in the Company’s Annual Report to Shareholders for the fiscal year ended September 30, 2006. Therefore, the interim condensed consolidated financial statements should be read in conjunction with that Annual Report to Shareholders. For further information, refer to the consolidated financial statements and footnotes thereto included in our Annual Report on Form 10-K for the year ended September 30, 2006 filed with the U.S. Securities and Exchange Commission (“SEC”) on December 1, 2006.
          The results of operations through the six months ended March 31, 2007 are not necessarily indicative of the results to be expected for the full year.
          We had $27,646 and $6,775 of book overdrafts (outstanding checks on zero balance disbursement bank accounts that are funded from an investment account maintained with another financial institution upon presentation for payment) included within our accounts payable balance at March 31, 2007 and September 30, 2006, respectively. The changes in these book overdrafts are included as a component of cash flows from operations in our consolidated statements of cash flows.
          Certain prior year amounts have been reclassified to conform to the current year presentation.
2. RECENT ACCOUNTING STANDARDS
          In February 2007, the Financial Accounting Standards Board (“FASB”) issued Statements of Financial Accounting Standard (“SFAS”) No. 159, “The Fair Value Option for Financial Assets and Financial Liabilities — Including an Amendment of FASB Statement No. 115” (“SFAS 159”). SFAS 159 permits all entities the option to measure many financial instruments and certain other items at fair value. If a company elects the fair value option for an eligible item, then it will report unrealized gains and losses on those items at each subsequent reporting date. SFAS 159 is effective for fiscal years beginning after November 15, 2007, which for the Company is our fiscal year beginning October 1, 2008. We are currently in the process of evaluating this standard and have not yet determined what impact, if any, the option of electing to measure certain financial instruments and other items at fair value may have on our consolidated financial statements.
          In September 2006, the FASB issued SFAS No. 158, “Employers’ Accounting for Defined Benefit Pension and Other Postretirement Plans” (“SFAS 158”). SFAS 158 requires employers to recognize on their balance sheets the funded status of pension and other postretirement benefit plans. In addition, employers will recognize actuarial gains and losses, prior service cost and unrecognized transition amounts as a component of accumulated other comprehensive income. Furthermore, SFAS 158 will also require fiscal year end measurements of plan assets and benefit obligations, eliminating the use of earlier measurement dates currently permissible. We are currently evaluating the impact of SFAS 158, and based on our evaluation thus far, we do not expect a material impact from the adoption of this standard on our consolidated financial position, results of operations or cash flows, primarily as a result of the freeze of our U.S. and one of our non-U.S. plans. The disclosure requirements for SFAS 158 are effective as of the end of the fiscal year ending after December 15, 2006, which for the Company is as of the end of our current fiscal year, September 30, 2007. The requirement to measure plan assets and benefit obligations as of the date of the fiscal year end statement of financial position is effective for fiscal years ending after December 15, 2008. Therefore, this part of the standard will not be effective for the Company until our fiscal year ended September 30, 2009.

7


 

          In July 2006, the FASB issued FASB Interpretation No. 48 (“FIN 48”), “Accounting for Uncertainty in Income Taxes” which prescribes a recognition measurement and threshold process for recording in the consolidated financial statements uncertain tax positions taken or expected to be taken in a tax return. Additionally, FIN 48 provides guidance on the derecognition, classification, accounting in interim periods and disclosure requirements for uncertain tax positions. This interpretation is effective for fiscal years beginning after December 15, 2006. We will be required to adopt this interpretation in our first quarter of fiscal 2008. We are in the process of determining the impact the adoption of FIN 48 will have on our consolidated financial statements and related disclosures. Based on our evaluation thus far, the Company estimates that the cumulative effect on retained earnings upon adoption of this standard will not be material.
3. ACCOUNTING FOR STOCK BASED COMPENSATION
          Stock Options
          In general, all options expire in ten years (twenty years for certain non-employee director options) and vest over three years (five years for grants issued prior to December 2000). The proceeds from options exercised are credited to shareholders’ equity. A prior plan for our non-employee directors enabled participants to receive their annual directors’ fees in the form of options to purchase shares of common stock at a discount. The discount is equivalent to the annual directors’ fees and is charged to expense. We utilize the straight-line single-option approach to expense stock options.
          The Black-Scholes option-pricing model, which we use to determine the fair value of our options, was developed for use in estimating the value of traded options that have no vesting or hedging restrictions and are fully transferable. Because the Company’s employee stock options have certain characteristics that are significantly different from traded shares, and because changes in the subjective assumptions can materially affect the estimated value, in management’s opinion, the existing valuation model may not provide an accurate measure of the fair value of the Company’s employee stock options. Although the fair value of employee stock options is determined in accordance with guidance set forth in SFAS 123(R) and the SEC Staff Accounting Bulletin No. 107 using an option-pricing model, that value may not be indicative of the fair value observed in a willing buyer/willing seller market transaction.
          During the three months and six months ended March 31, 2007, the Company issued 85 and 648 stock options, respectively. During the three months and six months ended March 31, 2006, the Company issued 57 and 1,226 stock options, respectively.
          During the three months ended March 31, 2007 and 2006, the Company recognized $1,107 and $1,814 of stock based compensation expense related to stock options. During the six months ended March 31, 2007 and 2006, the Company recognized $3,231 and $3,783, respectively, of stock based compensation expense related to stock options.
          Changes in common shares under option were:
                 
            Weighted  
    Shares     Average Price  
Outstanding at September 30, 2006
    9,366     $ 11.50  
Granted
    648       16.31  
Exercised
    1,631       9.35  
Cancelled
    223       32.60  
 
           
Outstanding at March 31, 2007
    8,160     $ 11.74  
 
             
 
               
Exercisable at March 31, 2007
    6,290 *   $ 11.54  
 
*   4,929 of the 6,290 options exercisable at March 31, 2007 have an exercise price that is lower than the closing price of the Company’s stock on March 31, 2007.
          The total pre-tax intrinsic value of options exercised during the three months ended March 31, 2007 and 2006 were $3,647 and $5,660, respectively. The total pre-tax intrinsic value of options exercised during the six months ended March 31, 2007 and 2006 were $9,736 and $13,243, respectively.
          The weighted-average fair values at date of grant for options granted during the three months ended March 31, 2007 and 2006 were $4.14 and $6.01, respectively, and were estimated using the Black-Scholes option-

8


 

pricing method. The weighted-average fair values at date of grant for options granted during the six months ended March 31, 2007 and 2006 were $4.47 and $5.07, respectively, and were estimated using the Black-Scholes option-pricing method. Effective October 1, 2006, we revised the historical period in which we use to calculate our volatility assumption. This change was made to more accurately reflect our current business model by utilizing the date which we sold our U.S. leasing business, April 1, 2004, as the historical starting point. We believe this period more accurately reflects the volatility of our stock price going forward. Furthermore, the change in our methodology is not expected to have a material impact on our consolidated statement of operations for fiscal 2007; however, this change may or may not have a material impact on future years.
          The following assumptions were applied for options granted during the three and six months ended March 31, 2007 and 2006, respectively:
                                 
    Three Months Ended March 31   Six Months Ended March 31
    2007   2006   2007   2006
Expected dividend yield (1)
    1.1 %     1.3 %     1.0 %     1.5 %
Expected volatility rate (2)
    25.3 %     54.7 %     24.7 %     55.1 %
Expected lives (3)
  5.0 years   5.0 years   5.0 years   5.0 years
Risk-free interest rate (4)
    4.7 %     4.6 %     4.5 %     4.4 %
 
(1)   Dividend yield assumption is based on the Company’s history and expectation of future dividend payouts.
 
(2)   For options granted prior to October 1, 2006, the expected volatility rate is determined using historical price observations at regular intervals since 1993 through the respective option date. For options granted after October 1, 2006, the expected volatility rate is determined using historical price observations at regular intervals since April 1, 2004.
 
(3)   The expected life of employee stock options is based on both historical exercise pattern and from calculating an expected term from the option date to full exercise for the options granted.
 
(4)   Risk-free interest rate assumption is based upon the interest rates published by the Federal Reserve for U.S. Treasury Securities with a five-year life.
          The following table summarizes information about stock options outstanding and exercisable at March 31, 2007:
                                                                 
    Options Outstanding   Options Exercisable
    Number   Weighted—   Weighted—Average   Aggregate   Number   Weighted—   Weighted—Average   Aggregate
Range of   Outstanding   Average   Remaining   Intrinsic   Exercisable   Average   Remaining   Intrinsic
Exercise Prices   at March 31, 2007   Exercise Price   Contractual Life   Value   at March 31, 2007   Exercise Price   Contractual Life   Value
 
$   2.38 — 9.10
    1,879     $ 6.19     5.97 years   $ 15,366       1,729     $ 5.95     5.99 years   $ 14,568  
   9.11 — 10.99
    3,278       10.77       7.70       11,798       2,157       10.74       7.30       7,830  
 11.00 — 14.50
    1,094       11.68       5.77       2,944       1,043       11.63       5.63       2,853  
 14.51 — 19.90
    1,398       16.10       5.48             850       15.79       2.62        
 19.91 — 44.63
    511       26.60       1.60             511       26.60       1.60        
     
 
    8,160     $ 11.74       6.28     $ 30,108       6,290     $ 11.54       5.57     $ 25,251  
          Stock Awards
          Generally, employee stock awards vest over varying periods beginning as early as the date of issuance and fully vest up to five years later. In accordance with SFAS 123(R), the Company expenses employee stock awards based on the market value of the award on the issuance date using a straight-line single-option approach. Awards granted prior to the adoption of SFAS 123(R) are expensed using an accelerated multiple-option approach.
          During the three and six months ended March 31, 2007, the Company granted 61 and 559 stock awards, respectively, with terms similar to the terms mentioned above. During the three and six months ended March 31, 2006, the Company granted 66 and 659 stock awards, respectively, with terms similar to the terms mentioned above.

9


 

          During the three months ended March 31, 2007 and 2006, the Company recognized $979 and $718, respectively, of stock based compensation expense related to stock awards. During the six months ended March 31, 2007 and 2006, the Company recognized $1,749 and $1,301, respectively, of stock based compensation expense related to stock awards.
4. GOODWILL
          Goodwill associated with our reporting segments was:
                         
    IKON North     IKON        
    America     Europe     Total  
Goodwill at September 30, 2006
  $ 962,407     $ 334,926     $ 1,297,333  
Translation adjustment
    (3,304 )     17,293       13,989  
 
                 
Goodwill at March 31, 2007
  $ 959,103     $ 352,219     $ 1,311,322  
 
                 
          Changes in the goodwill balance since September 30, 2006 are attributable to foreign currency translation adjustments.
5. EARNINGS PER COMMON SHARE
          The following table sets forth the computation of basic and diluted earnings per common share from continuing operations:
                                 
    Three Months Ended     Six Months Ended  
    March 31     March 31  
    2007     2006     2007     2006  
Numerator:
                               
Numerator for basic earnings per common share — income from continuing operations
  $ 30,453     $ 25,368     $ 57,790     $ 53,000  
Effect of dilutive securities:
                               
Interest expense on convertible notes, net of taxes
                      88  
 
                       
Numerator for diluted earnings per common share — net income from continuing operations
  $ 30,453     $ 25,368     $ 57,790     $ 53,088  
 
                       
 
                               
Denominator:
                               
Denominator for basic earnings per common share — weighted average common shares
    126,329       132,506       126,787       132,827  
Effect of dilutive securities:
                               
Convertible notes
                      389  
Employee stock awards
    706       550       692       492  
Employee stock options
    1,147       977       1,268       745  
 
                       
Dilutive potential common shares
    1,853       1,527       1,960       1,626  
Denominator for diluted earnings per common share — adjusted weighted average common shares and assumed conversions
    128,182       134,033       128,747       134,453  
 
                       
 
                               
Basic earnings per common share from continuing operations
  $ 0.24     $ 0.19     $ 0.46     $ 0.40  
 
                       
Diluted earnings per common share from continuing operations
  $ 0.24     $ 0.19     $ 0.45     $ 0.39  
 
                       
          We accounted for the effect of our convertible notes in the diluted earnings per common share calculation using the “if converted” method. Under that method, the convertible notes were assumed to be converted to shares (weighted for the number of days outstanding in the period) at a conversion price of $15.03 and interest expense, net of taxes, related to the convertible notes was added back to net income. We purchased the outstanding balance of our convertible notes during the first quarter of fiscal 2006.
          Weighted-average stock options to purchase 1,714 and 1,663 shares of common stock were outstanding during the three months ended March 31, 2007 and 2006, respectively, but were not included in the computation of diluted earnings per share because the options’ exercise prices were greater than the average market price of the common stock and, therefore, the effect would be antidilutive.

10


 

          Weighted-average stock options to purchase 1,629 and 3,454 shares of common stock were outstanding during the six months ended March 31, 2007 and 2006, respectively, but were not included in the computation of diluted earnings per share because the options’ exercise prices were greater than the average market price of the common stock and, therefore, the effect would be antidilutive.
6. DEBT AGREEMENTS
          As previously reported in a Form 8-K filed with the SEC on March 26, 2007, we amended certain provisions of our $200,000 secured credit facility (the “Credit Facility”) relating to the Company’s ability to make restricted payments. Specifically, the amendment eliminated certain previous limitations and allows the Company to make restricted payments while in compliance with financial covenants, including the maintenance of leverage and interest coverage ratios and an aggregate yearly limit for capital expenditures, provided no default or event of default has occurred and continues, or would occur as a consequence of a restricted payment. The fees paid to the lenders for the amendment were immaterial to our consolidated financial statements.
          As previously reported in a Form 8-K filed with the SEC on March 29, 2007, following the receipt of consents from the holders of our 7.75% Senior Notes due 2015 (the “Notes”), we entered into the First Supplemental Indenture (the “Supplemental Indenture”) to the Indenture dated as of September 21, 2005 (the “Indenture”) between the Company and The Bank of New York, as Trustee, pursuant to which the Notes were issued. The Supplemental Indenture amended the Indenture to: (i) provide the Company with additional capacity of up to $350,000 to redeem, repurchase, retire or acquire its Common Stock and declare and pay cumulative dividends if the Company’s Net Leverage Ratio is no greater than 2.0 to 1, the Company has filed its quarterly report on Form 10-Q or any applicable successor form for the quarter ended March 31, 2007 (this quarterly report) and no default has occurred and is continuing or would occur as a consequence of any such actions; and (ii) increase by $10,000 the Company’s capacity to incur indebtedness represented by capital lease obligations, mortgage financings or purchase money obligations or as part of sale and leaseback transactions. We paid consent fees totaling $15,750 to the note holders in order to gain their approval to amend the Indenture, and we incurred approximately $700 of legal and other third party costs, all in conjunction with the solicitation of consents. The $15,750 paid directly to the note holders will be amortized over the remaining term of the Notes.
7. SHARE REPURCHASES
          During the six months ended March 31, 2007, we repurchased 3,655 shares of our outstanding common stock for $56,021. At March 31, 2007, we had $48,932 remaining of the $400,000 authorized by our Board of Directors for share repurchases (the “Plan”). On April 24, 2007, our Board of Directors approved an increase to the Plan of $200,000, taking to $600,000 the board authorization for share repurchases. Cumulative spending against the board authorization totals $351,068, leaving $248,932 available under the Plan (less share repurchases subsequent to March 31, 2007).
          Under terms of our Credit Facility, as amended, we are no longer limited in making payments to repurchase stock or for dividends, provided we remain in compliance with financial covenants. We are, however, subject to limitations on share repurchases under the terms of the Indenture governing our Notes, including the Supplemental Indenture discussed in Note 6. At March 31, 2007, based on the terms of our Notes, we had capacity to repurchase an additional $57,114 of our common stock. This amount will increase by a function of future net income (as defined in the Indenture), and it will be reduced by the amount of future share repurchases. Effective upon the filing of this quarterly report, our availability under the Notes Indenture, as amended by the Supplemental Indenture, has increased by $271,657 to $328,771 (less share repurchases subsequent to March 31, 2007 through the filing of this quarterly report). This capacity is expected to grow over the next 12 to 18 months to the full $350,000 provided for by the amended Indenture, and additional share repurchase capacity will accrue, assuming we continue to generate net income.

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8. COMPREHENSIVE INCOME
          Total comprehensive income is as follows:
                                 
    Three Months Ended     Six Months Ended  
    March 31     March 31  
    2007     2006     2007     2006  
Net income
  $ 30,453     $ 25,338     $ 57,790     $ 52,981  
Foreign currency translation adjustments
    4,917       5,783       21,484       (6,084 )
Loss on derivative financial instruments
          (97 )           (228 )
Minimum pension liability adjustment
          2,026 **           26,810 *
 
                       
Total comprehensive income
  $ 35,370     $ 33,050     $ 79,274     $ 73,479  
 
                       
 
*   As a result of freezing the U.S. Plans and one of our Non-U.S. Plans (discussed in Note 11).
 
**   As a result of freezing one of our Non-U.S. Plans (discussed in Note 11).
9. CONTINGENCIES
     Environmental and Legal
          We are involved in a number of environmental remediation actions to investigate and clean up certain sites, relating to previously exited businesses, in accordance with applicable federal and state laws. Uncertainties about the status of laws and regulations, technology and information related to individual sites, including the magnitude of possible contamination, the timing and extent of required corrective actions and proportionate liabilities of other responsible parties, make it difficult to develop a meaningful estimate of probable future remediation costs. While the actual costs of remediation at these sites may vary from management’s estimate because of these uncertainties, we had accrued balances of $6,475 and $7,444 as of March 31, 2007 and September 30, 2006, respectively, for these environmental liabilities. The accruals are based on management’s best estimate of our environmental exposure. The measurement of environmental liabilities is based on an evaluation of currently available facts with respect to each individual site and considers factors such as existing technology, presently enacted laws and regulations, prior experience in remediation of contaminated sites and any assessments performed at a site. As assessments and remediation progress at individual sites, these liabilities are reviewed and adjusted to reflect additional technical and legal information that becomes available. After consideration of the legal and regulatory alternatives available to us, the accrual for such exposure, insurance coverage and the obligations of other responsible parties identified at some sites, management does not believe that its obligations to remediate these sites would have a material adverse effect on our consolidated financial statements. The accruals for such environmental liabilities are reflected in the consolidated balance sheets as part of other accrued expenses and other long-term liabilities.
          During fiscal 2007 and 2006, we incurred a minimal amount of costs in conjunction with our obligations under consent decrees, orders, voluntary remediation plans, settlement agreements and other actions to comply with environmental laws and regulations. We will continue to incur expenses in order to comply with our obligations under consent decrees, orders, voluntary remediation plans, settlement agreements and other actions to comply with environmental laws and regulations.
          We have an accrual related to black lung and workers’ compensation liabilities relating to the operations of a former subsidiary, Barnes & Tucker Company (“B&T”). B&T owned and operated coal mines throughout Pennsylvania. We sold B&T in 1986. In connection with the sale, we entered into a financing agreement with B&T whereby we agreed to reimburse B&T for 95% of all costs and expenses incurred by B&T for black lung and workers’ compensation liabilities, until the liabilities were extinguished. From 1986 through 2000, we reimbursed B&T in accordance with the terms of the financing agreement. In 2000, B&T filed for bankruptcy protection under Chapter 11. The bankruptcy court approved a plan of reorganization that created a black lung trust and a workers’ compensation trust to handle the administration of all black lung and workers’ compensation claims relating to B&T. We now reimburse the trusts for 95% of the costs and expenses incurred by the trusts for black lung and workers’ compensation claims. As of March 31, 2007 and September 30, 2006, our accrual for black lung and workers’ compensation liabilities related to B&T was $9,373 and $10,147, respectively, and was reflected in the consolidated balance sheets as part of other accrued expenses and other long-term liabilities.

12


 

          As of March 31, 2007, we had accrued aggregate liabilities totaling $1,400 in other accrued expenses and $14,448 in other long-term liabilities for the contingent matters described above. While we believe we have appropriately accrued for these matters, there exists a possibility of adverse outcomes or unexpected additional costs which may result in us incurring additional losses beyond our recorded amounts. In regard to these matters, we believe the possibility is remote that a loss exceeding amounts accrued that would be material to our consolidated financial statements may have been incurred.
     Other Contingencies
          In connection with the sale of certain assets and liabilities of our U.S and Canadian lease portfolios in 2004, and our U.S. retained portfolio in 2006 (“the Transactions”) to General Electric Capital Corporation (“GE”), we agreed to indemnify GE with respect to certain liabilities that may arise in connection with business activities that occurred prior to the completion of such transactions. Under the definitive asset purchase agreements in connection with the Transactions, if GE were to incur a liability in connection with an indemnifiable claim, we may be required to reimburse GE for the full amount of GE’s damages.
          We also agreed to indemnify GE with respect to certain liabilities that may arise in connection with leases originated under the U.S. Program Agreement, as amended. These indemnification obligations include, among others, recourse obligations on different types of leases originated under the program that could potentially become uncollectible due to acts or omissions of IKON. In the event that all lease receivables for which we have provided this recourse indemnification to GE in connection with the leases under the U.S. Program Agreement, as amended, become uncollectible, the maximum potential loss we could incur as a result of these lease recourse indemnifications at March 31, 2007 was $253,655. Based on our analysis of historical losses for these types of leases, we had recorded reserves totaling approximately $199 at March 31, 2007. The equipment leased to the customers related to the above indemnifications represents collateral that we would be entitled to recover and could be remarketed by us. No specific recourse provisions exist with other parties related to assets sold in the Transactions or under the U.S. Program Agreement.
          There are other contingent liabilities for taxes, guarantees, other lawsuits, including purported class actions and various other matters that arise in the ordinary course of business. We believe we have valid legal arguments and will continue to represent our interests vigorously in all proceedings that we are defending or prosecuting. On the basis of information furnished by counsel and others, and after consideration of the defenses available to us and any related reserves and insurance coverage, management, as of March 31, 2007, believes that the impact of these other contingencies will not be material to our consolidated financial statements. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.
10. SEGMENT REPORTING
          The table below presents segment information for the three months ended March 31, 2007 and 2006:
                                 
                    *Corporate        
    IKON North     IKON     and        
    America     Europe     Eliminations     Total  
Three Months Ended March 31, 2007
                               
Revenues:
                               
Equipment
  $ 395,592     $ 58,094     $     $ 453,686  
Customer service and supplies
    302,407       42,860             345,267  
Managed and professional services
    183,443       14,794             198,237  
Rental and fees
    32,661       1,915             34,576  
Other
          18,970             18,970  
 
                       
Total revenues
    914,103       136,633             1,050,736  
Cost of Revenues:
                               
Equipment
    299,559       38,150             337,709  
Customer service and supplies
    172,296       30,395             202,691  
Managed and professional services
    131,085       13,126             144,211  
Rental and fees
    8,276       210             8,486  
Other
          12,630             12,630  
 
                       

13


 

                                 
                    *Corporate        
    IKON North     IKON     and        
    America     Europe     Eliminations     Total  
Total cost of revenues
    611,216       94,511             705,727  
Gross Profit:
                               
Equipment
    96,033       19,944             115,977  
Customer service and supplies
    130,111       12,465             142,576  
Managed and professional services
    52,358       1,668             54,026  
Rental and fees
    24,385       1,705             26,090  
Other
          6,340             6,340  
 
                       
Total gross profit
    302,887       42,122             345,009  
Selling and administrative
    222,292       33,832       37,156       293,280  
 
                       
Operating income
    80,595       8,290       (37,156 )     51,729  
Interest income
                3,039       3,039  
Interest expense
                12,530       12,530  
 
                       
Income from continuing operations before taxes on income
  $ 80,595     $ 8,290     $ (46,647 )   $ 42,238  
 
                       
 
                               
Three Months Ended March 31, 2006
                               
Revenues:
                               
Equipment
  $ 407,819     $ 52,929     $     $ 460,748  
Customer service and supplies
    324,513       36,870             361,383  
Managed and professional services
    172,407       13,063             185,470  
Rental and fees
    41,976       1,272             43,248  
Other
    11,839       17,821             29,660  
 
                       
Total revenues
    958,554       121,955             1,080,509  
Cost of revenues:
                               
Equipment
    308,809       34,596             343,405  
Customer service and supplies
    179,715       26,964             206,679  
Managed and professional services
    124,763       11,603             136,366  
Rental and fees
    12,791       184             12,975  
Other
    4,075       11,682             15,757  
 
                       
Total cost of revenues
    630,153       85,029             715,182  
Gross profit:
                               
Equipment
    99,010       18,333             117,343  
Customer service and supplies
    144,798       9,906             154,704  
Managed and professional services
    47,644       1,460             49,104  
Rental and fees
    29,185       1,088             30,273  
Other
    7,764       6,139             13,903  
 
                       
Total gross profit
    328,401       36,926             365,327  
Selling and administrative
    240,356       30,834       43,637       314,827  
(Loss) gain on divestiture of business
    (234 )     339             105  
Restructuring expense
    17                   17  
 
                       
Operating income
    87,794       6,431       (43,637 )     50,588  
Loss from the early extinguishment of debt
                             
Interest income
                  2,365       2,365  
Interest expense
                13,315       13,315  
 
                       
Income from continuing operations before taxes on income
  $ 87,794     $ 6,431     $ (54,587 )   $ 39,638  
 
                       
          The table below presents segment information for the six months ended March 31, 2007 and 2006:
                                 
                    *Corporate        
    IKON North     IKON     and        
    America     Europe     Eliminations     Total  
Six Months Ended March 31, 2007
                               
Revenues:
                               
Equipment
  $ 757,347     $ 112,576     $     $ 869,923  
Customer service and supplies
    607,024       84,213             691,237  
Managed and professional services
    361,916       28,564             390,480  
Rental and fees
    65,853       4,131             69,984  
Other
          36,996             36,996  
 
                       
Total revenues
    1,792,140       266,480             2,058,620  
Cost of Revenues:
                               
Equipment
    577,081       73,012             650,093  
Customer service and supplies
    337,983       58,938             396,921  
Managed and professional services
    261,010       25,453             286,463  

14


 

                                 
                    *Corporate        
    IKON North     IKON     and        
    America     Europe     Eliminations     Total  
Rental and fees
    17,968       427             18,395  
Other
          24,627             24,627  
 
                       
Total cost of revenues
    1,194,042       182,457             1,376,499  
Gross Profit:
                               
Equipment
    180,266       39,564             219,830  
Customer service and supplies
    269,041       25,275             294,316  
Managed and professional services
    100,906       3,111             104,017  
Rental and fees
    47,885       3,704             51,589  
Other
          12,369             12,369  
 
                       
Total gross profit
    598,098       84,023             682,121  
Selling and administrative
    442,064       66,886       72,467       581,417  
 
                       
Operating income
    156,034       17,137       (72,467 )     100,704  
Interest income
                6,399       6,399  
Interest expense
                24,982       24,982  
 
                       
Income from continuing operations before taxes on income
  $ 156,034     $ 17,137     $ (91,050 )   $ 82,121  
 
                       
 
                               
Six Months Ended March 31, 2006
                               
Revenues:
                               
Equipment
  $ 783,542     $ 102,195     $     $ 885,737  
Customer service and supplies
    661,181       71,425             732,606  
Managed and professional services
    335,231       26,621             361,852  
Rental and fees
    81,003       2,672             83,675  
Other
    25,113       34,389             59,502  
 
                       
Total revenues
    1,886,070       237,302             2,123,372  
Cost of revenues:
                               
Equipment
    600,023       66,625             666,648  
Customer service and supplies
    354,567       51,165             405,732  
Managed and professional services
    245,009       23,003             268,012  
Rental and fees
    25,440       333             25,773  
Other
    7,815       21,872             29,687  
 
                       
Total cost of revenues
    1,232,854       162,998             1,395,852  
Gross profit:
                               
Equipment
    183,519       35,570             219,089  
Customer service and supplies
    306,614       20,260             326,874  
Managed and professional services
    90,222       3,618             93,840  
Rental and fees
    55,563       2,339             57,902  
Other
    17,298       12,517             29,815  
 
                       
Total gross profit
    653,216       74,304             727,520  
Selling and administrative
    465,152       60,638       103,024       628,814  
(Loss) gain on divestiture of business
    (233 )     5,262             5,029  
Restructuring benefit
    135                   135  
 
                       
Operating income
    187,966       18,928       (103,024 )     103,870  
Loss from the early extinguishment of debt
                1,650       1,650  
Interest income
                4,936       4,936  
Interest expense
                27,113       27,113  
 
                       
Income from continuing operations before taxes on income
  $ 187,966     $ 18,928     $ (126,851 )   $ 80,043  
 
                       
 
*   Corporate and Eliminations, which is not treated as a business segment, includes certain corporate and administrative functions such as finance and customer support.
11. PENSION PLANS
          We sponsor or have sponsored defined benefit pension plans for the majority of our employees. The benefits generally are based on years of service and compensation. We fund at least the minimum amount required by government regulations.
          All U.S. employees hired before July 1, 2004 were eligible to participate in the U.S. tax-qualified defined benefit pension plan covering active employees (together with the Directors’ Retirement Plan and the Supplemental Executive Retirement Plan identified as the “U.S. Plans”). Effective September 30, 2005, the U.S. Plans were frozen, other than the Directors’ Retirement Plan, which was discontinued in 1997 and only provides benefits to three retired Directors. Additionally, effective December 31, 2005 we froze one of our non-

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U.S. Plans. Accordingly, participants no longer accrue benefits under these plans. Furthermore, any Canadian employee hired on or after October 1, 2005 is not eligible to participate in our Canadian Defined Benefit Pension Plan. Calculations related to our pension plans are based on data as of June 30 of each fiscal year. As a result, plan amendments and other changes pertaining to our pension plans occurring during the fourth quarter of our fiscal year are reflected in the subsequent fiscal year. As a result of the freezing of the U.S. Plans, we recorded a curtailment charge of $2,852 during the three months ended December 31, 2005. Additionally, effective December 31, 2005 we froze one of our non-U.S. plans. As a result of that freeze, we recorded a curtailment charge of $776 during the three months ended March 31, 2006.
          The components of net periodic pension cost for the company-sponsored defined benefit pension plans are:
                                 
    Three Months Ended March 31  
    2007     2006  
    U.S.     Non-U.S.     U.S.     Non-U.S.  
    Plans     Plans     Plans     Plans  
Service cost
  $     $ 700     $     $ 1,203  
Interest cost
    8,191       1,242       8,021       1,122  
Expected return on assets
    (9,089 )     (1,411 )     (7,777 )     (1,034 )
Amortization of net obligation
                      9  
Amortization of prior service cost
          (51 )           (51 )
Recognized net actuarial loss
    673       250       2,310       398  
Curtailment
                      776  
 
                       
Net periodic pension (income) cost
  $ (225 )   $ 730     $ 2,554     $ 2,423  
 
                       
                                 
    Six Months Ended March 31  
    2007     2006  
    U.S.     Non-U.S.     U.S.     Non-U.S.  
    Plans     Plans     Plans     Plans  
Service cost
  $     $ 1,420     $ 8,721     $ 2,392  
Interest cost
    16,382       2,476       16,438       2,238  
Expected return on assets
    (18,178 )     (2,811 )     (15,580 )     (2,062 )
Amortization of net obligation
                      17  
Amortization of prior service cost
          (103 )     47       (102 )
Recognized net actuarial loss
    1,346       497       5,288       795  
Curtailment
                2,852       776  
 
                       
Net periodic pension (income) cost
  $ (450 )   $ 1,479     $ 17,766     $ 4,054  
 
                       
          Contributions to the U.S. Plans and non-U.S. Plans were $800 and $1,136 during the six months ended March 31, 2007.
          During the remainder of fiscal 2007, we expect to make contributions of approximately $700 and $3,300 to our U.S. and non-U.S. Plans, respectively, in accordance with our funding requirements. We also may make additional voluntary contributions during the remainder of fiscal 2007.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
OVERVIEW
          The Company
          We are the world’s largest independent channel for document management systems and services, enabling customers worldwide to improve document workflow and increase efficiency. We integrate best-in-class copiers, printers and multifunction product technologies from leading manufacturers, such as Canon, Ricoh, Konica Minolta, Kyocera Mita and HP, and document management software and systems from companies like Captaris, eCopy, Kofax, EFI and others, to deliver tailored, high-value solutions implemented and supported by our global services organization — IKON Enterprise Services. We represent one of the industry’s broadest portfolios of document management services, including professional services, a unique blend of on-site and off-site managed services, customized workflow solutions and comprehensive support through our services force of over 15,000 employees, including our team of over 6,000 customer service technicians and support resources. We have over 400 locations throughout North America and Western Europe. References herein to “we,” “us,” “our,” “IKON” or the “Company” refer to IKON Office Solutions, Inc. and its subsidiaries unless the context specifically requires otherwise. Unless otherwise noted, all dollar and share amounts are in thousands, except per share data. In the section relating to the three and six months ended March 31, 2007, references to 2007 and 2006 refer to the three and six months ended March 31, 2007 and 2006, respectively.
          Summary of Consolidated Results
                                                 
    Three Months Ended           Six Months Ended    
    March 31,           March 31,    
    2007   2006   change   2007   2006   change
 
                                               
Revenue
  $ 1,050,736     $ 1,080,509       (2.8 )%   $ 2,058,620     $ 2,123,372       (3.0 )%
 
                                               
Selling and administrative expense as a % of revenue
    27.9 %     29.1 %   (120) basis points     28.2 %     29.6 %   (140) basis points
 
                                               
Operating income as % of revenue
    4.9 %     4.7 %   20 basis points     4.9 %     4.9 %      
 
                                               
Diluted earnings per share
  $ 0.24     $ 0.19       26.3 %   $ 0.45     $ 0.39       15.4 %
          For the three and six months ended March 31, 2007, total revenue declined against the comparative periods of fiscal 2006 by 2.8% and 3.0%, respectively, and includes a 1.2% currency benefit (revenues denominated in foreign currencies impacted favorably when converted to U.S. dollars for reporting purposes). This decline was driven by a decrease in Customer Service and Supplies revenue of 4.5% and 5.6%, respectively, and a decrease in Equipment revenue of 1.5% and 1.8%, respectively. Also contributing to the decline was the expected decrease in Finance Income from the sale of assets, namely lease receivables (the “U.S. Retained Portfolio”), to GE as of April 1, 2006. These decreases were partially offset by an increase in Managed and Professional Services revenue of 6.9% and 7.9% for the three and six months ended March 31, 2007, respectively. Looking forward, in an effort to grow our Equipment revenue, we plan to add additional selling resources in the field during our third fiscal quarter, including graphic arts specialists, in preparation for Canon’s launch of a new production color machine, the imagePRESS C7000VP, which we anticipate will be available for delivery to our customers at the beginning of our fourth fiscal quarter. We have also enhanced our integrated selling model to be a more effective and efficient structure focused on customer retention, lead generation and national account coverage. Customer Service and Supplies revenue has started to stabilize as evidenced by the flat comparison to our first fiscal quarter. The keys to stabilizing this annuity stream include increasing focus on color equipment placement growth, driven by new product launches from our vendors, and improving our color page volume mix by increasing the number of copy pages on color equipment. We believe this will help us offset the decline in black and white revenue per copy that has occurred as a result of the shift from analog to digital and from pricing pressure across the industry. We expect these actions, coupled with the continued strength in Managed and Professional Services, will correspond to revenue growth in the future. Our diluted

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earnings per share improved against the comparative periods primarily as a result of a significant reduction in selling and administrative costs, from the impact of share repurchases and from a lower effective tax rate. We anticipate our selling and administrative expense as a percentage of revenue will be below 29% for the full fiscal year and our effective tax rate will be less than 32%.
RESULTS OF OPERATIONS
Three Months Ended March 31, 2007 Compared to the Three Months Ended March 31, 2006
          Reportable Segments
          Our reportable segments are consistent with how we manage the business, analyze our results and view the markets we serve. Our two reportable segments are IKON North America (“INA”) and IKON Europe (“IE”). INA and IE provide copiers, printers, color solutions and a variety of document management service capabilities through IKON Enterprise Services. Approximately 87% of our revenues were generated by INA and approximately 95% of INA revenues are generated within the U.S.; accordingly, many of the items discussed below regarding our discussion of INA are primarily related to the U.S.
                                 
                    *Corporate        
    IKON North     IKON     and        
    America     Europe     Eliminations     Total  
Three Months Ended March 31, 2007
                               
Revenues:
                               
Equipment
  $ 395,592     $ 58,094     $     $ 453,686  
Customer service and supplies
    302,407       42,860             345,267  
Managed and professional services
    183,443       14,794             198,237  
Rental and fees
    32,661       1,915             34,576  
Other
          18,970             18,970  
 
                       
Total revenues
    914,103       136,633             1,050,736  
Cost of Revenues:
                               
Equipment
    299,559       38,150             337,709  
Customer service and supplies
    172,296       30,395             202,691  
Managed and professional services
    131,085       13,126             144,211  
Rental and fees
    8,276       210             8,486  
Other
          12,630             12,630  
 
                       
Total cost of revenues
    611,216       94,511             705,727  
Gross Profit:
                               
Equipment
    96,033       19,944             115,977  
Customer service and supplies
    130,111       12,465             142,576  
Managed and professional services
    52,358       1,668             54,026  
Rental and fees
    24,385       1,705             26,090  
Other
          6,340             6,340  
 
                       
Total gross profit
    302,887       42,122             345,009  
Selling and administrative
    222,292       33,832       37,156       293,280  
 
                       
Operating income
    80,595       8,290       (37,156 )     51,729  
Interest income
                3,039       3,039  
Interest expense
                12,530       12,530  
 
                       
Income from continuing operations before taxes on income
  $ 80,595     $ 8,290     $ (46,647 )   $ 42,238  
 
                       
 
                               
Three Months Ended March 31, 2006
                               
Revenues:
                               
Equipment
  $ 407,819     $ 52,929     $     $ 460,748  
Customer service and supplies
    324,513       36,870             361,383  
Managed and professional services
    172,407       13,063             185,470  
Rental and fees
    41,976       1,272             43,248  
Other
    11,839       17,821             29,660  
 
                       

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                    *Corporate        
    IKON North     IKON     and        
    America     Europe     Eliminations     Total  
Total revenues
    958,554       121,955             1,080,509  
Cost of revenues:
                               
Equipment
    308,809       34,596             343,405  
Customer service and supplies
    179,715       26,964             206,679  
Managed and professional services
    124,763       11,603             136,366  
Rental and fees
    12,791       184             12,975  
Other
    4,075       11,682             15,757  
 
                       
Total cost of revenues
    630,153       85,029             715,182  
Gross profit:
                               
Equipment
    99,010       18,333             117,343  
Customer service and supplies
    144,798       9,906             154,704  
Managed and professional services
    47,644       1,460             49,104  
Rental and fees
    29,185       1,088             30,273  
Other
    7,764       6,139             13,903  
 
                       
Total gross profit
    328,401       36,926             365,327  
Selling and administrative
    240,356       30,834       43,637       314,827  
(Loss) gain on divestiture of business
    (234 )     339             105  
Restructuring expense
    17                 17  
 
                       
Operating income
    87,794       6,431       (43,637 )     50,588  
Loss from the early extinguishment of debt
                             
Interest income
                  2,365       2,365  
Interest expense
                13,315       13,315  
 
                       
Income from continuing operations before taxes on income
  $ 87,794     $ 6,431     $ (54,587 )   $ 39,638  
 
                       
 
*   Corporate and eliminations, which is not treated as a reportable segment, includes certain selling and administrative functions such as finance and customer support.
          Equipment
                                 
    2007     2006     $ Change     % Change  
Revenue
  $ 453,686     $ 460,748     $ (7,062 )     (1.5 )%
Cost of revenue
    337,709       343,405       (5,696 )     (1.7 )%
 
                         
Gross profit
  $ 115,977     $ 117,343     $ (1,366 )        
 
                         
Gross profit %
    25.6 %     25.5 %                
          Equipment revenue includes the sale of new and used copiers, printers and multifunction products and is comprised of two categories based on the output capability of the device, color and black and white. Color is further categorized by production color, for high speed and high quality color output, and office color also called color-capable, for products that print both black and white images and color images. Black and white is categorized by speed segment, with office black and white representing print speeds from 10 to 69 pages per minute, banded in four segments called segment 1 — 4, and production black and white representing print speeds of 70 pages and higher per minute, banded in speed segments called segment 5 and segment 6. Color, production black and white and office black and white equipment revenue represented approximately 37%, 13% and 47%, respectively, of total U.S. equipment revenue during the second quarter of fiscal 2007. The remaining 3% represented revenue from printers, faxes and other.
          Equipment revenue in North America decreased by $12,227 or 3%, primarily attributable to a year-over-year revenue decline in both black and white office and production, partially offset by revenue growth in color. U.S. production black and white placements decreased 12% and revenue declined 27% when compared to the second quarter of fiscal 2006, primarily attributed to increased competition from second-tier vendors and a higher mix of sales of light production equipment during the second quarter, which have lower average selling prices than mid and full production equipment. In U.S. office black and white, placements were down 8%, principally in segment 1 and revenue declined 13%, primarily in segments 3 and 4, due to continued pricing pressures across all segments and the continued shift to office color as customers replace black and white devices with new color-capable devices that print both black and white and color. U.S. color revenue increased 23% year over year and placements grew 24%. The growth in U.S. color is a result of our strong office color portfolio from both Canon and Ricoh, which helped drive both a revenue and placement increase in office color and from strong placements in production color from the Canon ImagePress C1 and the IKON CPP650 ™. Equipment revenue in Europe increased $5,165, or 10%, in the second quarter of fiscal 2007 compared to fiscal 2006 driven by a 9% favorable impact from foreign currency. We continued to experience strong performance

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in Germany and in our Pan European accounts, offset primarily by a revenue decline year over year in the U.K. Equipment gross profit margin was flat year over year.
          Customer Service and Supplies
                                 
    2007     2006     $ Change     % Change  
Revenue
  $ 345,267     $ 361,383     $ (16,116 )     (4.5 )%
Cost of revenue
    202,691       206,679       (3,988 )     (1.9 )%
 
                         
Gross profit
  $ 142,576     $ 154,704     $ (12,128 )        
 
                         
Gross profit %
    41.3 %     42.8 %                
          Customer Service (maintenance and service of equipment which is driven by the total machines we service in the field, referred to as “MIF”, and the number and mix of copies made on those machines) and direct supplies revenue in North America decreased $22,106, or 7%, in the second quarter of fiscal 2007 compared to the second quarter of fiscal 2006, due to lower revenue per copy, primarily as a result of the continued shift from analog copies, which have higher average revenue per copy than black and white digital copies, as we have been transitioning our customers out of analog into digital, and the year-over-year pricing decline of digital copies. Total copies impacting Customer Service revenue decreased 1% year over year. Partially offsetting these trends is the shift to color copies, which generate higher revenue per copy than black and white. Copies from color devices impacting Customer Service revenue increased over 40% year over year and now represent 7% of total copy pages, which is up from 5% in the second quarter of fiscal 2006. IE Customer Service and Supplies revenue increased year over year by $5,990 or 16%, primarily from a favorable currency benefit of approximately 11% and partially as a result of the increase in color copy volume and strong color equipment placement growth.
          The decrease in Customer Service and Supplies’ gross profit margin was primarily a result of a year-over-year decrease in revenue, which more than offset the decrease in costs and productivity improvements.
          Managed and Professional Services
                                 
    2007     2006     $ Change     % Change  
Revenue
  $ 198,237     $ 185,470     $ 12,767       6.9 %
Cost of revenue
    144,211       136,366       7,845       5.8 %
 
                         
Gross profit
  $ 54,026     $ 49,104     $ 4,922          
 
                         
Gross profit %
    27.3 %     26.5 %                
          Managed Services is comprised of our On-site Managed Services business, which includes facilities management, copy center and mail room operations and our Off-site Managed Services business, which is comprised primarily of Legal Document Services (“LDS”), a business focused on transactional document processing projects for both law firms and corporate legal departments. Professional Services includes the integration of hardware and software technologies that capture, manage, control and store output for customers’ document lifecycles. Our On-site Managed Services, Off-site Managed Services and Professional Services businesses represented 67%, 23% and 10% of total Managed and Professional Services revenue, respectively, during the second quarter of fiscal 2007.
          Managed and Professional Services revenue in North America increased $11,036, or 6%, during the second quarter of fiscal 2007 compared to the second quarter of fiscal 2006. On-site Managed Services revenue in North America, which represents approximately 13% of the total INA revenue mix, increased 7%, primarily due to the expansion of our existing customer base and by the cumulative effect from an increase in net new site additions in prior periods. Off-site Managed Services revenue, which represents approximately 5% of the total INA revenue mix, decreased 2% as a result of pricing pressure, resulting in a year-over-year decline in revenue earned per job. Professional Services, which represents 2% of our total INA revenue mix, increased approximately 25% during the second quarter of fiscal 2007 compared to the second quarter of fiscal 2006. This increase was driven by year-over-year growth in premier services such as installations and support contract revenue as well as an increase in network connectivity, partially offset by lower document assessments revenue due to two large projects that occurred in fiscal 2006; however, the total number of assessments grew year over year.
          Managed and Professional Services gross profit margin percentage increased primarily from the result of increased margins in On-site Managed Services as a result of an overall improvement in contract profitability and from the year-

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over-year improvement of Professional Services margins due to volume and utilization improvements in our service force. This increase was partially offset by the decline of Off-site Managed Services margins primarily due to lower revenue on flat costs year over year.
          Rental and Fees
                                 
    2007     2006     $ Change     % Change  
Revenue
  $ 34,576     $ 43,248     $ (8,672 )     (20.1 )%
Cost of revenue
    8,486       12,975       (4,489 )     (34.6 )%
 
                         
Gross profit
  $ 26,090     $ 30,273     $ (4,183 )        
 
                         
Gross profit %
    75.5 %     70.0 %                
          Revenue generated from Rental and Fees, which includes rental income on operating leases, income from the sharing of gains on certain lease-end activities with GE in the U.S. and fees from GE for providing preferred services for lease generation in the U.S., the “Preferred Fees,” decreased when compared to the same period of fiscal 2006, primarily from the sale of the U.S. Retained Portfolio to GE in 2006. As a result of this sale, we now earn a lower amount of revenue but we incur no costs with respect to sharing of gains on certain lease-end activities with GE in the U.S.  Sharing revenue decreased $7,562 and associated costs of revenue decreased $5,055 also as a result of the sale of the U.S. Retained Portfolio.
          Other Revenue
                                 
    2007     2006     $ Change     % Change  
Finance income
  $ 6,166     $ 16,497     $ (10,331 )     (62.6 )%
Other
    12,804       13,163       (359 )     (2.7 )%
 
                         
Total other revenue
  $ 18,970     $ 29,660     $ (10,690 )        
 
                         
 
                               
Finance interest expense
  $ 1,497     $ 3,840     $ (2,343 )     (61.0 )%
Other
    11,133       11,917       (784 )     (6.6 )%
 
                         
Total cost of other revenue
  $ 12,630     $ 15,757     $ (3,127 )        
 
                         
 
                               
Finance income gross profit
  $ 4,669     $ 12,657     $ (7,988 )     (63.1 )%
Other gross profit
    1,671       1,246       425       34.1 %
 
                         
Total other gross profit
  $ 6,340     $ 13,903     $ (7,563 )        
 
                         
 
                               
Finance income gross profit %
    75.7 %     76.7 %                
Other gross profit%
    13.1 %     9.5 %                
Total gross profit %
    33.4 %     46.9 %                
          Other Revenue includes finance income and revenue generated by our de-emphasized technology services and hardware businesses. Finance income decreased $10,331 due to the impact of the sale of the U.S. Retained Portfolio and the sale of the German lease portfolio during the third quarter of fiscal 2006.
          Selling and Administrative Expenses
                                 
    2007   2006   $ Change   % Change
Selling and administrative expenses
  $ 293,280     $ 314,827     $ (21,547 )     (6.8 )%
Selling and administrative expenses as a % of revenue
    27.9 %     29.1 %                
          Selling and administrative expenses decreased by $21,547, or 6.8%, (which includes a unfavorable impact of 1% due to foreign currency translation) during the second quarter of fiscal 2007 compared to the second quarter of fiscal 2006 and decreased as a percentage of revenue from 29.1% to 27.9%.
          Significant changes in selling and administrative expenses impacting the Company were:
    a decrease of $11,063 related to compensation and benefits due in part to a reduction year over year in the number of employees and also from the decrease in expense year over year related to lower accrual requirements for performance compensation;

21


 

    a decrease of $9,207 compared to fiscal 2006 as a result of lower spending for contract labor, healthcare costs, information technology and professional fees, which includes lower fees paid to GE as a result of the sale of the U.S. Retained Portfolio;
    pension expense, which is allocated between selling and administrative expense and cost of revenues based on the number of employees related to those areas, decreased from $4,977 to $505 in fiscal 2007 primarily as a result of the impact of the expected returns on assets due largely to the significant voluntary contributions we made during the second half of fiscal 2006 in our effort to fully fund our U.S. tax-qualified defined benefit pension plan covering active employees. Additionally, we incurred a curtailment charge in the second quarter of fiscal 2006 of $776 as a result of the freezing of one of our non-U.S. Plans. The year-over-year decline in pension expense attributed specifically to selling and administrative was approximately $2,300; and
    an increase in bad debt expense of approximately $2,000 related primarily to a large customer bankruptcy.
          Other Items
                         
    2007   2006   $ Change
Gain on divestiture of business
  $     $ 105     $ (105 )
Restructuring expense
          17       (17 )
Interest income
    3,039       2,365       674  
Interest expense
    12,530       13,315       (785 )
Taxes on income
    11,785       14,270       (2,485 )
Income from continuing operations
    30,453       25,368       5,085  
Diluted earnings per common share — continuing operations
  $ 0.24     $ 0.19     $ 0.05  
          Interest income increased year over year as a result of a higher average invested cash balance in fiscal 2007 and also from the increase in the average yield on our short term investments.
          Interest expense decreased compared to the first three months of fiscal 2006 as a result of the year-over-year reduction in average corporate debt balances.
          Our effective income tax rate was 27.9% and 36.0% for the second quarter of fiscal 2007 and 2006, respectively. The second quarter fiscal 2007 effective tax rate includes one-time benefits related mainly to the settlement of certain tax audits in the U.S. and U.K. We now expect our full fiscal year 2007 tax rate to be less than 32%.
          Diluted earnings per common share from continuing operations were $0.24 for the three months ended March 31, 2007, compared to $0.19 for the three months ended March 31, 2006. This increase was attributable mainly to the impact of lower selling and administrative expenses, lower outstanding shares and from a lower effective tax rate, partially offset by lower gross profit dollars.
Six Months Ended March 31, 2007 Compared to the Six Months Ended March 31, 2006
          Reportable Segments
                                 
                    *Corporate        
    IKON North     IKON     and        
    America     Europe     Eliminations     Total  
Six Months Ended March 31, 2007
                               
Revenues:
                               
Equipment
  $ 757,347     $ 112,576     $     $ 869,923  
Customer service and supplies
    607,024       84,213             691,237  
Managed and professional services
    361,916       28,564             390,480  
Rental and fees
    65,853       4,131             69,984  
Other
          36,996             36,996  
 
                       
Total revenues
    1,792,140       266,480             2,058,620  
Cost of Revenues:
                               
Equipment
    577,081       73,012             650,093  

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                    *Corporate        
    IKON North     IKON     and        
    America     Europe     Eliminations     Total  
Customer service and supplies
    337,983       58,938             396,921  
Managed and professional services
    261,010       25,453             286,463  
Rental and fees
    17,968       427             18,395  
Other
          24,627             24,627  
 
                       
Total cost of revenues
    1,194,042       182,457             1,376,499  
Gross Profit:
                               
Equipment
    180,266       39,564             219,830  
Customer service and supplies
    269,041       25,275             294,316  
Managed and professional services
    100,906       3,111             104,017  
Rental and fees
    47,885       3,704             51,589  
Other
          12,369             12,369  
 
                       
Total gross profit
    598,098       84,023             682,121  
Selling and administrative
    442,064       66,886       72,467       581,417  
 
                       
Operating income
    156,034       17,137       (72,467 )     100,704  
Interest income
                6,399       6,399  
Interest expense
                24,982       24,982  
 
                       
Income from continuing operations before taxes on income
  $ 156,034     $ 17,137     $ (91,050 )   $ 82,121  
 
                       
 
                               
Six Months Ended March 31, 2006
                               
Revenues:
                               
Equipment
  $ 783,542     $ 102,195     $     $ 885,737  
Customer service and supplies
    661,181       71,425             732,606  
Managed and professional services
    335,231       26,621             361,852  
Rental and fees
    81,003       2,672             83,675  
Other
    25,113       34,389             59,502  
 
                       
Total revenues
    1,886,070       237,302             2,123,372  
Cost of revenues:
                               
Equipment
    600,023       66,625             666,648  
Customer service and supplies
    354,567       51,165             405,732  
Managed and professional services
    245,009       23,003             268,012  
Rental and fees
    25,440       333             25,773  
Other
    7,815       21,872             29,687  
 
                       
Total cost of revenues
    1,232,854       162,998             1,395,852  
Gross profit:
                               
Equipment
    183,519       35,570             219,089  
Customer service and supplies
    306,614       20,260             326,874  
Managed and professional services
    90,222       3,618             93,840  
Rental and fees
    55,563       2,339             57,902  
Other
    17,298       12,517             29,815  
 
                       
Total gross profit
    653,216       74,304             727,520  
Selling and administrative
    465,152       60,638       103,024       628,814  
(Loss) gain on divestiture of business
    (233 )     5,262             5,029  
 
Restructuring and asset benefit
    135                   135  
 
                       
Operating income
    187,966       18,928       (103,024 )     103,870  
Loss from the early extinguishment of debt
                1,650       1,650  
Interest income
                4,936       4,936  
Interest expense
                27,113       27,113  
 
                       
Income from continuing operations before taxes on income
  $ 187,966     $ 18,928     $ (126,851 )   $ 80,043  
 
                       
 
*   Corporate and eliminations, which is not treated as a reportable segment, includes certain selling and administrative functions such as finance and customer support.
          Equipment
                                 
    2007     2006     $ Change     % Change  
Revenue
  $ 869,923     $ 885,737     $ (15,814 )     (1.8 )%
Cost of revenue
    650,093       666,648       (16,555 )     (2.5 )%
 
                         
Gross profit
  $ 219,830     $ 219,089     $ 741          
 
                         
Gross profit %
    25.3 %     24.7 %                

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          Equipment revenue in North America decreased by $26,195 or 3%, primarily attributable to a year-over-year revenue decline in both black and white office and production, partially offset by revenue growth in color. U.S. production black and white placements decreased 7% and revenue declined 17% when compared to the first six months of fiscal 2006, primarily attributed to increased competition from second tier vendors, pricing pressure in both segment 5 and segment 6 and a higher mix of sales of light production equipment during the second quarter, which have lower average selling prices then mid and full production equipment. In U.S. office black and white, placements were down 4%, principally in segment 1 and revenue declined 11%, primarily in segments 3 and 4, due to continued pricing pressures across all segments and the continue shift to office color as customers replace black and white devices with new color-capable devices that print both black and white and color. U.S. color revenue increased 17% year over year and placements grew 25%. The growth in U.S. color is a result of our strong office color portfolio from both Canon and Ricoh, which helped contribute to both strong revenue and placements in office color. Equipment revenue in Europe increased $10,381, or 10%, driven primarily by the benefit of currency translation and partially from revenue growth in Germany and in our Pan European accounts.
          The increase in Equipment gross profit margin percentage from the prior year is from strong growth in higher margin color revenue and color placements and in part from the increased mix of higher margin used equipment.
          Customer Service and Supplies
                                 
    2007     2006     $ Change     % Change  
Revenue
  $ 691,237     $ 732,606     $ (41,369 )     (5.6 )%
Cost of revenue
    396,921       405,732       (8,811 )     (2.2 )%
 
                         
Gross profit
  $ 294,316     $ 326,874     $ (32,558 )        
 
                         
 
                               
Gross profit %
    42.6 %     44.6 %                
          Customer Service in North America decreased $54,157, or 8%, in the first six months of fiscal 2007 compared to the first six months of 2006 due to lower revenue per copy, primarily as a result of the continued shift from analog copies, which have higher average revenue per copy than black and white digital copies, as we have been transitioning our customers out of analog into digital, the year-over-year pricing decline of digital copies and a reduction of total copies impacting Customer Service revenue of 1% year over year. Partially offsetting these trends is the shift to color copies, which generate higher revenue per copy than black and white. Copies made on color devices impacting Customer Service revenue increased over 40% for the first six months of fiscal 2007 compared to the first six months of fiscal 2006 and now represent 7% of total copy pages. IE Customer Service and Supplies revenue increased year over year by $12,788 or 18%, primarily from a favorable currency benefit of approximately 11% and partially as a result of the increase in color copy volume and strong color equipment placement growth.
          The decrease in Customer Service and Supplies’ gross profit margin was primarily a result of a year-over-year decrease in revenue, which more than offset the decrease in costs attributed to a lower cost structure in North America and the continued focus on cost reduction and productivity improvements.
          Managed and Professional Services
                                 
    2007     2006     $ Change     % Change  
Revenue
  $ 390,480     $ 361,852     $ 28,628       7.9 %
Cost of revenue
    286,463       268,012       18,451       6.9 %
 
                         
Gross profit
  $ 104,017     $ 93,840     $ 10,177          
 
                         
Gross profit %
    26.6 %     25.9 %                
          Our On-site Managed Services, Off-site Managed Services and Professional Services businesses represented 67%, 23% and 10% of total Managed and Professional Services revenue, respectively, during the first six months of fiscal 2007.
          INA Managed and Professional Services revenue increased $26,685, or 8%, during the first six months of fiscal 2007 compared to the first six months of fiscal 2006. INA On-site Managed Services revenue, which represents

24


 

approximately 14% of the total INA revenue mix, increased 7%, primarily due to the expansion of our existing customer base and by the cumulative effect from an increase in net new site additions in prior periods. Off-site Managed Services revenue, which represents approximately 5% of the total INA revenue mix, increased 2% as a result of strengthening our sales force and continued improvement in our digital offerings such as electronic digital discovery, commercial imaging and graphics. Professional Services, which represents 2% of our total INA revenue mix, increased approximately 32% during the first six months of fiscal 2007 compared to the first six months of fiscal 2006. This increase was driven by year-over-year growth in premier services such as installations and support contract revenue as well as an increase in network connectivity.
          Managed and Professional Services gross profit margin percentage increased primarily from the result of increased margins in On-site Managed Services as a result of an overall improvement in contract profitability and from the improvement in Professional Services margin due to volume and utilization improvements in our service force.
          Rental and Fees
                                 
    2007     2006     $ Change     % Change  
Revenue
  $ 69,984     $ 83,675     $ (13,691 )     (16.4 )%
Cost of revenue
    18,395       25,773       (7,378 )     (28.6 )%
 
                         
Gross profit
  $ 51,589     $ 57,902     $ (6,313 )        
 
                         
 
                               
Gross profit %
    73.7 %     69.2 %                
          Revenue generated from Rental and Fees decreased when compared to the same period of fiscal 2006, primarily from the sale of the U.S. Retained Portfolio to GE in 2006. As a result of this sale, we now earn a lower amount of revenue but we incur no costs with respect to sharing of gains on certain lease-end activities with GE in the U.S.  Sharing revenue decreased $12,254 and associated costs of revenue decreased $9,479 also as a result of the sale of the U.S. Retained Portfolio.
          Other Revenue
                                 
    2007     2006     $ Change     % Change  
Finance income
  $ 12,141     $ 35,570     $ (23,429 )     (65.9 )%
Other
    24,855       23,932       923       3.9 %
 
                         
Total other revenue
  $ 36,996     $ 59,502     $ (22,506 )     (37.8 )%
 
                         
Finance interest expense
  $ 2,915     $ 8,451     $ (5,536 )     (65.5 )%
Other
    21,712       21,236       476       2.2 %
 
                         
Total cost of other revenue
  $ 24,627     $ 29,687     $ (5,060 )     (17.0 )%
 
                         
Finance income gross profit
  $ 9,226     $ 27,119     $ (17,893 )        
Other gross profit
    3,143       2,696       447          
 
                         
Total other gross profit
  $ 12,369     $ 29,815     $ (17,446 )        
 
                         
Finance income gross profit %
    76.0 %     76.2 %                
Other gross profit%
    12.6 %     11.3 %                
Total gross profit %
    33.4 %     50.1 %                
          Finance income decreased $23,429 due to the impact of the sale of the U.S. Retained Portfolio and the sale of the German lease portfolio during the third quarter of fiscal 2006.
          Selling and Administrative Expenses
                                 
    2007   2006   $ Change   % Change
Selling and administrative expenses
  $ 581,417     $ 628,814     $ (47,397 )     (7.5 )%
Selling and administrative expenses as a % of revenue
    28.2 %     29.6 %                
          Selling and administrative expenses, decreased by $47,397, or 7.5%, (which includes a 1% unfavorable impact from currency translation) during the first six months of fiscal 2007 compared to the first six months of fiscal 2006 and decreased as a percentage of revenue from 29.6% to 28.2%.
          Significant changes in selling and administrative expenses impacting the Company were:

25


 

    a decrease of $18,774 compared to the first six months of fiscal 2006 as a result of lower spending for contract labor, information technology, healthcare costs and facilities due to spending actions taken during fiscal 2006;
 
    a decrease of $13,841 related to compensation and benefits due in part to a reduction year over year in the number of employees and from the decrease in expense year over year related to lower accrual requirements for compensation payments;
 
    pension expense, which is allocated between selling and administrative expense and cost of revenues based on the number of employees related to those areas, decreased from $21,820 to $1,029 in fiscal 2007 primarily as a result of the freezing of certain of our defined benefit pension plans during fiscal 2006 (which included curtailment charges in the aggregate of $3,628) and as a result of the impact of the expected returns on assets due largely to the significant voluntary contributions we made during the second half of fiscal 2006. The year-over-year decline for the first six months attributed specifically to selling and administrative was approximately $11,000;
 
    a decrease of $5,496 in professional fees, which includes lower fees paid to GE as a result of the sale of the U.S. Retained Portfolio;
 
    an increase in bad debt expense of approximately $4,000. In fiscal 2006, we had lower bad debt expense due to improvements in our accounts receivable aging compared to prior periods. This, coupled with a large customer bankruptcy during the second quarter of fiscal 2007, resulted in higher bad debt expense for the first six months of fiscal 2007.
          Other Items
                         
    2007   2006   $ Change
Gain on divestiture of business
  $     $ 5,029     $ (5,029 )
Restructuring benefit
          135       (135 )
Loss from the early extinguishment of debt
          1,650       (1,650 )
Interest income
    6,399       4,936       1,463  
Interest expense
    24,982       27,113       (2,131 )
Taxes on income
    24,331       27,043       (2,712 )
Income from continuing operations
    57,790       53,000       4,790  
Diluted earnings per common share — continuing operations
  $ 0.45     $ 0.39     $ 0.06  
          We recognized a non-taxable gain during the six months ended March 31, 2006 of $4,924 on the sale of Kafevend Group PLC, our coffee vending business in the United Kingdom (“Kafevend”) resulting from the difference between the carrying amount of assets sold, net of liabilities, and proceeds received less certain associated costs. The gain on the divestiture of Kafevend was exempt from income tax under United Kingdom tax law.
          During the first quarter of fiscal 2006, we purchased the remaining $53,242 balance of our convertible notes, for $54,307. As a result, we recognized a loss, including the write-off of unamortized costs, of $1,650, which is included in loss from the early extinguishment of debt in the consolidated statements of income for the first quarter of fiscal 2006.
          Interest income increased year over year as a result of a higher average invested cash balance in fiscal 2007 and also from the increase in the average yield on our short term investments.
          Interest expense decreased compared to the first six months of fiscal 2006 as a result of the year-over-year reduction in average corporate debt balances.
          Our effective income tax rate was 29.6% and 33.8% for the six months ended March 31, 2007 and 2006, respectively. The six month fiscal 2007 effective tax rate includes one-time benefits related mainly to the settlement of certain tax audits in the U.S. and U.K. The six month fiscal 2006 effective tax rate reflects the divestiture of our Kafevend business, which resulted in no tax liability and lowered our effective income tax rate. We now expect our full fiscal year 2007 tax rate to be less than 32%.
          Diluted earnings per common share from continuing operations were $0.45 for the six months ended March 31, 2007, compared to $0.39 for the six months ended March 31, 2006.

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FINANCIAL CONDITION AND LIQUIDITY
          Cash Flows and Liquidity
          The following summarizes cash flows for the six months ended March 31, 2007 as reported in our consolidated statements of cash flows:
         
    2007  
Cash used in operating activities
  $ (11,472 )
Cash used in investing activities
    (12,325 )
Cash used in financing activities
    (68,901 )
Effect of exchange rate changes on cash and cash equivalents
    2,111  
 
     
Decrease in cash and cash equivalents
    (90,587 )
Cash and cash equivalents at the beginning of the year
    414,239  
 
     
Cash and cash equivalents at the end of period
  $ 323,652  
 
     
          Operating Cash Flows
          For the six months ended March 31, 2007, cash used in operating activities was $11,472. Net income was $57,790 and non-cash operating expenses, which include items such as depreciation, amortization, stock based compensation expense, restructuring and asset impairment charges, provisions for losses on accounts receivable and leases, gains on divestiture of businesses and assets, loss on the early extinguishment of debt, loss on disposal of property and equipment, pension expense and deferred income taxes, were $52,458. Significant sources of cash included a decrease in accounts receivable of $22,261 and an increase in accounts payable of $30,606. Trade accounts receivable decreased mainly due to focused collection efforts and partially from lower revenues. Our days sales outstanding on trade accounts receivable improved steadily from 53 days at March 31, 2006 to 47 days at March 31, 2007. Our aged accounts receivable balances greater than 90 days old and greater than 150 days old declined year over year from 8% and 3% at March 31, 2006 to 6% and 2% at March 31, 2007, respectively. The accounts receivable due from third party financing companies decreased to $80,540 at March 31, 2007, compared to $89,127 at September 30, 2006 as a result of our continued focus on improving the timing of funding from GE. Accounts payable was higher compared to the balance at September 30, 2006 as a result of increased inventory purchases and the timing of the payment of invoices and purchases. Other sources of cash included a decrease in prepaid expenses and other current assets of $4,646. As an offset to these sources of cash, we used $109,434 for inventory during the first six months of fiscal 2007 in order to replenish lower than normal fiscal 2006 year-end inventory levels, to increase inventory for new product launches during the quarter and to add additional inventory to ensure we continue to timely fill customer orders during the transition of our supply chain function to a more efficient geographic model. We will continue to monitor our inventory levels to meet optimal customer satisfaction while better aligning inventory purchases with payments. We expect our fiscal 2007 year-end inventory balance to be about $265,000 to $275,000. In addition, accrued expenses decreased $49,671 mainly as the result of the payment of fiscal 2006 performance compensation during the first quarter offset slightly by the change and timing of accruals. Deferred revenues decreased $10,584 primarily as a result of a decrease in Customer Service revenue.
          Investing Cash Flows
          During the six months ended March 31, 2007, $12,325 of cash was used for investing activities. Expenditures for property and equipment and for equipment on operating leases (equipment placed on rental with our customers) were $11,708 and $12,731, respectively. Sources of cash from investing activities included $4,928 from the proceeds from the sale of property and equipment and equipment on operating leases and $3,805 from the proceeds of life insurance contracts. In addition, we generated $4,249 from the sale and collection of lease receivables, net of new lease additions.
          Financing Cash Flows

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          During the six months ended March 31, 2007, we used $68,901 of cash for financing activities. We repurchased 3,655 shares of our outstanding common stock for $56,115 (including related fees) and paid $10,135 for dividends, representing $0.08 per common share to shareholders of record. We also paid $15,750 in fees directly to the holders of our 7.75% Senior Notes due 2015 in connection with the consent solicitation discussed in Note 6 to our consolidated financials statements. Our European leasing subsidiaries repaid $7,175 of non-corporate debt, which was offset by $4,220 in non-corporate debt issuances. Partially offsetting these outflows were cash proceeds from stock option exercises of $15,244.
          Capital Structure
          Our total debt outstanding as of March 31, 2007 and September 30, 2006 was $811,463 and $812,041, respectively. This includes corporate debt of $584,811 and $595,065 and non-corporate debt of $226,652 and $216,976 as of March 31, 2007 and September 30, 2006, respectively. Our debt-to-capital ratio was 32% as of March 31, 2007 and 33% as of September 30, 2006.
          Liquidity Outlook
          For fiscal year 2007, we anticipate that we will generate cash from operations, less net capital expenditures (net capital expenditures equals expenditures for property and equipment and equipment on operating leases, less proceeds from the sale of property and equipment and equipment on operating leases), of $80,000 to $120,000. These expected results are primarily due to the generation of cash from net income. As a result of our increased share repurchase capacity, as discussed in Note 7 to our consolidated financial statements; we now plan to spend an additional $80,000 to $90,000 during the second half of fiscal 2007, which will increase expected share purchases from $135,000 to $145,000 for the full fiscal year. Additionally, we expect to pay dividends of approximately $20,000 or $0.16 for the full fiscal year.
          We believe that our operating cash flows, together with our current cash position and other financing arrangements, will be sufficient to finance both short-term and long-term operating requirements, including capital expenditures and payment of dividends.
RECENT ACCOUNTING STANDARDS
          See “Recent Accounting Standards” in Note 2 to the Condensed Consolidated Financial Statements.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
          Interest Rate Risk. Our exposure to market risk for changes in interest rates, if any, relates primarily to our invested cash balances and our non-corporate debt under our revolving asset securitization conduit financing agreement, which is used primarily to fund the lease receivables portfolio in the United Kingdom. This debt is at a variable rate; however, our interest rate exposure is capped at 7.0% via an interest rate cap. As of March 31, 2007, we have essentially no exposure to market risk for changes in interest rates associated with our corporate long-term debt because all of our corporate long-term debt obligations are at fixed interest rates. We primarily enter into debt obligations to support general corporate purposes, including capital expenditures and working capital needs. The carrying amounts for cash and cash equivalents, accounts receivable and notes payable reported in the consolidated balance sheets approximate fair value. Additional disclosures regarding interest rate risk are set forth in our 2006 Annual Report on Form 10-K filed with the SEC on December 1, 2006.
          Foreign Exchange Risk. We have various non-U.S. operating locations that expose us to foreign currency exchange risk.

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Item 4. Controls and Procedures
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
     We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in the reports that the Company files or submits under the Securities and Exchange Act of 1934 as amended (the “Exchange Act”) is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to the Company’s management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
     Our management, including our Chief Executive Officer and Chief Financial Officer, conducted an evaluation of the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) of the Exchange Act) as of March 31, 2007 pursuant to Rule 13a-15(b) under the Exchange Act. Management necessarily applied its judgment in assessing the costs and benefits of such controls and procedures that, by their nature, can provide only reasonable assurance regarding management’s control objectives. Management does not expect that its disclosure controls and procedures will prevent all errors and fraud. A control system, irrespective of how well it is designed and operated, can only provide reasonable assurance, and cannot guarantee that it will succeed in its stated objectives.
     Based on their evaluation, our management, including our Chief Executive Officer and Chief Financial Officer, has concluded that our disclosure controls and procedures were not effective at the reasonable assurance level because of the material weakness described below. We have implemented processes and performed additional procedures designed to ensure that our unaudited interim consolidated financial statements are prepared in accordance with generally accepted accounting principles in the United States of America. Accordingly, management believes that the unaudited interim consolidated financial statements included in this report fairly present, in all material respects, the Company’s financial condition, results of operations and cash flows for all periods presented.
     Material Weakness in Internal Control Over Financial Reporting
     A material weakness is a control deficiency, or combination of control deficiencies, that results in more than a remote likelihood that a material misstatement of the annual or interim financial statements will not be prevented or detected. Management, including our Chief Executive Officer and Chief Financial Officer, identified the following control deficiencies, which in the aggregate, constitute a material weakness in the Company’s internal control over financial reporting as of March 31, 2007.
     The Company did not maintain effective controls over the accuracy and validity of service and equipment revenue and the related accounts receivable and deferred revenue. Specifically, the Company’s controls over (i) the timely issuance of invoice adjustments, (ii) the initiation of customer master records and contracts to ensure consistent billing of periodic charges, (iii) the collection of accurate meter readings from equipment to ensure the accurate generation of customer invoices, and (iv) the segregation of incompatible duties within the billing function were deficient. These control deficiencies could result in a misstatement of the aforementioned accounts that would result in a material misstatement to the Company’s interim or annual consolidated financial statements that would not be prevented or detected. Accordingly, management, including our Chief Executive Officer and Chief Financial Officer, has determined that these control deficiencies, in the aggregate, constitute a material weakness as of March 31, 2007.
     Management’s Remediation Initiatives
     We undertook several initiatives throughout fiscal 2005 and fiscal 2006 in order to remediate the material weakness and we continued to make progress on these ongoing initiatives during the first six months of fiscal 2007. As of March 31, 2007, we have made significant progress towards completing the steps we believe are necessary to remediate our material weakness described above, which include (1) improving the timeliness in which we issue invoice adjustments, (2) reducing the number of errors that occur during contract-set ups and terminations, (3) improving our meter reading collection process and (4) eliminating the segregation of incompatible duties within our billing function. We will continue to focus on the initiatives described above

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and, if necessary, develop new measures with the goal of ultimately resolving and remediating our material weakness in a timely manner.
Changes in Internal Control Over Financial Reporting
     Our management carried out an evaluation, with the participation of our Chief Executive Officer and Chief Financial Officer, of the changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) as promulgated by the SEC under the Securities Exchange Act of 1934). Based on this evaluation, our management determined that there has been a change in our internal control over financial reporting during our most recently completed fiscal quarter (our second fiscal quarter ended March 31, 2007) that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. This change relates to the implementation of the One Platform Conversion and the migration of certain of our legacy systems to our Oracle E-Business Suite during the quarter ended March 31, 2007, which requires us to make substantial modifications to our information technology systems and business processes. During the remainder of fiscal 2007, we plan to complete two additional migrations of our legacy systems.

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PART II — OTHER INFORMATION
Item 1. Legal Proceedings
(No response to this item is required).
Item 1A. Risk Factors
(No response to this item is required).
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds and Issuer Purchases of Equity Securities
     The following table, which is in thousands except for per share data, provides information relating to our purchases of our common stock during the quarter ended March 31, 2007:
                                 
                            Approximate  
                    Total Number     Dollar Value  
                    of Shares     of Shares that  
    Total Number     Average     Purchased as     May Yet Be  
    of Shares     Price Paid     Part of     Purchased Under  
Period   Purchased     per Share     Repurchase Plan     the Repurchase Plan  
January 1, 2007 — January 31, 2007
    691     $ 16.27       691     $ 59,678  
February 1, 2007 — February 28, 2007
    407       14.64       407       53,730  
March 1, 2007 — March 31, 2007
    333       14.41       333       48,932  
 
                         
 
                               
 
    1,431     $ 15.37       1,431     $ 48,932  
 
                         
 
    See Note 7 to our consolidated financial statements for further information regarding our share repurchases.
Item 3. Defaults Upon Senior Securities
(No response to this item is required).
Item 4. Submission of Matters to a Vote of Security Holders
     The information required by this Item 4 is contained in Item 8.01, Other Events, of our Form 8-K, filed with the SEC on February 22, 2007.
Item 5. Other Information
(No response to this item is required).
Item 6. Exhibits
  31.1   Certification of Principal Executive Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as amended
 
  31.2   Certification of Principal Financial Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as amended
 
  32.1   Certification of Principal Executive Officer pursuant to 18 U.S.C. Section 1350
 
  32.2   Certification of Principal Financial Officer pursuant to 18 U.S.C. Section 1350

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SIGNATURES
     Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. This report has also been signed by the undersigned in his capacity as the Principal Financial Officer of the Registrant.
         
IKON OFFICE SOLUTIONS, INC.
 
Date: May 1, 2007
 
   
By:   /s/ ROBERT F. WOODS      
  (Robert F. Woods)     
  Senior Vice President and Chief Financial Officer (Principal Financial Officer)     
 

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