Exhibit 32

CERTIFICATIONS OF CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER OF IKON OFFICE SOLUTIONS, INC. PURSUANT TO 18 U.S.C. SECTION 1350

Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (Section 1350 of Chapter 63 of Title 18 of the United States Code), each of the undersigned officers of IKON Office Solutions, Inc. (the “Company”), does hereby certify with respect to the Quarterly Report of the Company on Form 10-Q for the period ended June 30, 2003 (the “Report”) that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities
Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial
condition and results of operations of the Company.

/s/ MATTHEW J. ESPE
Matthew J. Espe
Chairman and Chief Executive Officer
Date: August 14, 2003 /s/ WILLIAM S. URKIEL
William S. Urkiel
Senior Vice President and Chief Financial Officer
Date: August 14, 2003