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SEGMENT INFORMATION
 12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
 
Reportable Segments.  We manage our business and report our financial results through the following three reportable segments, which are the same as our operating segments:
 
•Workforce Solutions
•U.S. Information Solutions
•International

The accounting policies of the reportable segments are the same as those described in our summary of significant accounting policies (see Note 1). We evaluate the performance of these reportable segments based on their operating revenue, operating income and operating margins, excluding any unusual or infrequent items, if any. The measurement criteria for segment profit or loss and segment assets are substantially the same for each reportable segment. Inter-segment sales are not material for all periods presented. All transactions between segments are accounted for at fair market value or cost depending on the nature of the transaction and no timing differences occur between segments.
 
A summary of segment products and services is as follows:
 
Workforce Solutions.  This segment provides services enabling customers to verify income, employment, educational history, criminal justice data, healthcare professional licensure and sanctions) of people in the U.S. (Verification Services), as well as providing our employer customers with services that assist them in complying with and automating certain payroll-related and human resource management processes throughout the entire cycle of the employment relationship, including unemployment cost management, employee screening, employee onboarding, tax credits and incentives, I-9 management and compliance, immigration case management, tax form management services and Affordable Care Act management services.
U.S. Information Solutions.  This segment includes consumer and commercial information services (such as credit information and credit scoring, credit modeling services and portfolio analytics, locate services, fraud detection and prevention services, identity verification services and other consulting services); mortgage services; financial marketing services; identity management; and credit monitoring products sold to resellers or directly to consumers.
 
International.  This segment includes information services products, which includes consumer and commercial services (such as credit and financial information, credit scoring and credit modeling services), credit and other marketing products and services. In Asia Pacific, Europe, Latin America and Canada, we also provide information, technology and services to support debt collections and recovery management. In Europe and Canada we also provide credit monitoring products to resellers or directly to consumers.
 
Segment information for the twelve months ended December 31, 2022, 2021 and 2020 and as of December 31, 2022 and 2021 is as follows:
Twelve Months Ended
December 31,
Operating revenue:202220212020
(In millions)
Workforce Solutions$2,325.4 $2,035.4 $1,461.7 
U.S. Information Solutions1,657.7 1,786.7 1,711.2 
International1,139.1 1,101.8 954.6 
Total operating revenue$5,122.2 $4,923.9 $4,127.5 
 
Twelve Months Ended
December 31,
Operating income:202220212020
(In millions)
Workforce Solutions$1,006.0 $1,000.7 $703.9 
U.S. Information Solutions402.1 551.8 515.3 
International147.0 141.9 75.7 
General Corporate Expense(499.1)(556.4)(618.3)
Total operating income$1,056.0 $1,138.0 $676.6 
 December 31,
Total assets:20222021
(In millions)
Workforce Solutions$4,156.5 $3,888.3 
U.S. Information Solutions3,291.4 3,091.4 
International3,106.8 3,271.5 
General Corporate993.2 789.7 
Total assets$11,547.9 $11,040.9 
 
Twelve Months Ended
December 31,
Depreciation and amortization expense:202220212020
(In millions)
Workforce Solutions$162.2 $106.5 $71.9 
U.S. Information Solutions191.4 158.5 120.2 
International132.0 141.1 133.4 
General Corporate74.5 74.3 65.5 
Total depreciation and amortization expense$560.1 $480.4 $391.0 
 
Twelve Months Ended
December 31,
Capital expenditures:202220212020
(In millions)
Workforce Solutions$113.5 $73.5 $74.6 
U.S. Information Solutions125.7 92.9 126.0 
International144.8 123.8 68.3 
General Corporate233.4 200.3 161.8 
Total capital expenditures*$617.4 $490.5 $430.7 
*Amounts above include accruals for capital expenditures.
 
Financial information by geographic area is as follows:
Twelve Months Ended
December 31,
 202220212020
(In millions)
Operating revenue (based on location of customer):Amount%Amount%Amount%
U.S.$3,983.1 78 %$3,822.2 78 %$3,172.9 77 %
Australia325.2 6 %336.9 7 %282.6 7 %
U.K.265.5 5 %252.0 5 %222.9 5 %
Canada256.1 5 %250.0 5 %212.6 5 %
Other292.3 6 %262.8 5 %236.5 6 %
Total operating revenue$5,122.2 100 %$4,923.9 100 %$4,127.5 100 %

December 31,
 20222021
(In millions)
Long-lived assets:Amount%Amount%
U.S.$7,448.4 73 %$7,035.9 71 %
Australia1,718.6 17 %1,901.9 19 %
U.K.263.6 3 %280.5 3 %
Canada200.4 2 %193.3 2 %
Other546.4 5 %508.4 5 %
Total long-lived assets$10,177.4 100 %$9,920.0 100 %