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Business Segments
12 Months Ended
Dec. 31, 2019
Segment Reporting [Abstract]  
Business Segments Note 14—Business Segments
Globe Life is organized into four segments: life insurance, supplemental health insurance, annuities, and investments. In addition, other expenses not included in these segments are reported in "Corporate & Other."

Globe Life's reportable segments are based on the insurance product lines it markets and administers: life insurance, supplemental health insurance, and annuities. These major product lines are set out as reportable segments because of the common characteristics of products within these categories, comparability of margins, and the similarity in regulatory environment and management techniques. There is also an investment segment which manages the investment portfolio, debt, and cash flow for the insurance segments and the corporate function. The Company's chief operating decision makers evaluate the overall performance of the operations of the Company in accordance with these segments.
Life insurance products marketed by Globe Life include traditional whole life and term life insurance. Health insurance products are generally guaranteed-renewable and include Medicare Supplement, critical illness, accident, and limited-benefit supplemental hospital and surgical coverage. Annuities include fixed-benefit contracts.
 
Globe Life markets its insurance products through a number of distribution channels, each of which sells the products of one or more of Globe Life's insurance segments. Our distribution channels consist of the following exclusive agencies, American Income Life Division (American Income), Liberty National Division (Liberty National) and Family Heritage Division (Family Heritage); an independent agency, United American Division (United American); and our Direct to Consumer Division (Direct to Consumer). The tables below present segment premium revenue by each of Globe Life's distribution channels.
 

Premium Income by Distribution Channel
For the Year 2019
 LifeHealthAnnuityTotal
Distribution ChannelAmount% of
Total
Amount% of
Total
Amount% of
Total
Amount% of
Total
American Income$1,160,495  46  $99,447   $—  —  $1,259,942  35  
Direct to Consumer855,543  34  77,557   —  —  933,100  26  
Liberty National285,551  11  189,578  18  —  —  475,129  13  
United American10,571   416,582  39   100  427,157  12  
Family Heritage3,830  —  294,182  27  —  —  298,012   
Other201,794   —  —  —  —  201,794   
$2,517,784  100  $1,077,346  100  $ 100  $3,595,134  100  

 For the Year 2018
 LifeHealthAnnuityTotal
Distribution ChannelAmount
% of
Total
Amount
% of
Total
Amount
% of
Total
Amount
% of
Total
American Income$1,081,333  45  $93,313   $—  —  $1,174,646  34  
Direct to Consumer828,935  34  76,297   —  —  905,232  26  
Liberty National278,878  12  191,378  19  —  —  470,256  14  
United American11,451   381,076  38  12  100  392,539  12  
Family Heritage3,501  —  273,275  27  —  —  276,776   
Other202,457   —  —  —  —  202,457   
$2,406,555  100  $1,015,339  100  $12  100  $3,421,906  100  
 For the Year 2017
 LifeHealthAnnuityTotal
Distribution ChannelAmount
% of
Total
Amount
% of
Total
Amount
% of
Total
Amount% of
Total
American Income$999,279  43  $89,036   $—  —  $1,088,315  33  
Direct to Consumer812,907  35  73,468   —  —  886,375  27  
Liberty National274,635  12  196,207  20  —  —  470,842  14  
United American12,547   364,128  37  15  100  376,690  12  
Family Heritage3,193  —  253,534  26  —  —  256,727   
Other203,986   —  —  —  —  203,986   
$2,306,547  100  $976,373  100  $15  100  $3,282,935  100  

Due to the nature of the life insurance industry, Globe Life has no individual or group which would be considered a major customer. Substantially all of Globe Life's business is conducted in the United States.
 
The measure of profitability established by the chief operating decision makers for insurance segments is underwriting margin before other income and administrative expenses, in accordance with the manner the segments are managed. It essentially represents gross profit margin on insurance products before insurance administrative expenses and consists primarily of premium less net policy benefits, acquisition expenses, and commissions. Required interest on net policy liabilities (benefit reserves less deferred acquisition costs) is reflected as a component of the Investment segment (rather than as a component of underwriting margin in the insurance and annuity segments) in order to match this cost with the investment income earned on the assets supporting the net policy liabilities.
 
The measure of profitability for the Investment segment is excess investment income, which represents the income earned on the investment portfolio in excess of net policy requirements and financing costs associated with Globe Life's debt. Other than the above-mentioned interest allocations and an intersegment commission, there are no other intersegment revenues or expenses. Expenses directly attributable to corporate operations are included in the “Corporate & Other” category. Stock-based compensation expense is considered a corporate expense by Globe Life management and is included in this category. All other unallocated revenues and expenses on a pretax basis, including insurance administrative expense, are also included in the “Corporate & Other” segment category.
 
Globe Life holds a sizable investment portfolio to support its insurance liabilities, the yield from which is used to offset policy benefit, acquisition, administrative and tax expenses. This yield or investment income is taken into account when establishing premium rates and profitability expectations of its insurance products. In holding such a portfolio, investments are sold, called, or written down from time to time, resulting in a realized gain or loss. These gains or losses generally occur as a result of disposition due to issuer calls, compliance with Company investment policies, or other reasons often beyond management’s control. Unlike investment income, realized gains and losses are incidental to insurance operations, and only overall yields are considered when setting premium rates or insurance product profitability expectations. While these gains and losses are not relevant to segment profitability or core operating results, they can have a material positive or negative result on net income. For these reasons, management removes realized investment gains and losses when it views its segment operations.

Management removes items that are related to prior periods when evaluating the operating results of current periods. Management also removes non-operating items unrelated to its core insurance activities when evaluating those results. Therefore, these items are excluded in its presentation of segment results, because accounting guidance requires that operating segment results be presented as management views its business. With the exception of the administrative settlements noted in the paragraphs above, all of these items are included in “Other operating expense” in the Consolidated Statements of Operations for the appropriate year. See additional detail below in the tables.
The following tables set forth a reconciliation of Globe Life's revenues and operations by segment to its major income statement line items. See Note1 Significant Accounting Policies for additional information concerning reconciling items of segment profits to pretax income.
Twelve Months Ended December 31, 2019
LifeHealthAnnuityInvestmentCorporate & OtherAdjustmentsConsolidated
Revenue:
Premium$2,517,784  $1,077,346  $ $—  $—  $—  $3,595,134  
Net investment income—  —  —  910,459  —  —  910,459  
Other income—  —  —  —  1,318  —  1,318  
Total revenue2,517,784  1,077,346   910,459  1,318  —  4,506,911  
Expenses:
Policy benefits1,638,053  687,764  31,532  —  —  —  2,357,349  
Required interest on reserves(666,168) (87,289) (43,522) 796,979  —  —  —  
Required interest on DAC202,502  25,435  494  (228,431) —  —  —  
Amortization of acquisition costs436,881  112,825  2,020  —  —  —  551,726  
Commissions, premium taxes, and non-deferred acquisition costs203,052  94,973  22  —  —  —  298,047  
Insurance administrative expense(1)
—  —  —  —  240,321  8,758  (2,3)249,079  
Parent expense—  —  —  —  10,260  643  (4) 10,903  
Stock-based compensation expense—  —  —  —  44,843  —  44,843  
Interest expense—  —  —  84,306  —  —  84,306  
Total expenses1,814,320  833,708  (9,454) 652,854  295,424  9,401  3,596,253  
Subtotal703,464  243,638  9,458  257,605  (294,106) (9,401) 910,658  
Non-operating items—  —  —  —  —  9,401  (2,3,4)9,401  
Measure of segment profitability (pretax)
$703,464  $243,638  $9,458  $257,605  $(294,106) $—  920,059  
Realized gain (loss)—investments20,621  
Administrative settlements(400) 
Legal proceedings(8,358) 
Non-operating fees(643) 
Income before income taxes per Consolidated Statements of Operations
$931,279  
(1)Administrative expense is not allocated to insurance segments.
(2)During 2019, Globe Life recorded $400 thousand in administrative settlements related to state regulatory examinations. These administrative settlements were included in "Other operating expense" in the Consolidated Statements of Operations.
(3)Legal proceedings. See Note 6—Commitments and Contingencies for further discussion.
(4)Non-operating fees.
Twelve Months Ended December 31, 2018
LifeHealthAnnuityInvestmentCorporate & OtherAdjustmentsConsolidated
Revenue:
Premium$2,406,555  $1,015,339  $12  $—  $—  $—  $3,421,906  
Net investment income—  —  —  882,512  —  —  882,512  
Other income—  —  —  —  1,236  (99) (2) 1,137  
Total revenue2,406,555  1,015,339  12  882,512  1,236  (99) 4,305,555  
Expenses:
Policy benefits1,591,790  649,188  34,264  —  —  —  2,275,242  
Required interest on reserves(636,040) (83,243) (47,357) 766,640  —  —  —  
Required interest on DAC194,297  24,412  589  (219,298) —  —  —  
Amortization of acquisition costs414,200  100,376  2,114  —  —  —  516,690  
Commissions, premium taxes, and non-deferred acquisition costs190,007  88,553  26  —  —  (99) (2) 278,487  
Insurance administrative expense(1)
—  —  —  —  223,941  3,590  (3) 227,531  
Parent expense—  —  —  —  10,684  1,578  (4) 12,262  
Stock-based compensation expense—  —  —  —  39,792  —  39,792  
Interest expense—  —  —  90,076  —  —  90,076  
Total expenses1,754,254  779,286  (10,364) 637,418  274,417  5,069  3,440,080  
Subtotal652,301  236,053  10,376  245,094  (273,181) (5,168) 865,475  
Non-operating items—  —  —  —  —  5,168  (3,4)5,168  
Measure of segment profitability (pretax)
$652,301  $236,053  $10,376  $245,094  $(273,181) $—  870,643  
Realized gain (loss)—investments9,274  
Realized loss—redemption of debt(11,078) 
Administrative settlements(3,590) 
Non-operating fees(1,578) 
Income before income taxes per Consolidated Statements of Operations
$863,671  
(1)Administrative expense is not allocated to insurance segments.
(2)Elimination of intersegment commission.
(3)In 2018, the Company recorded $3.6 million in administrative settlements related to state regulatory examinations.
(4)Non-operating fees.
Twelve Months Ended December 31, 2017
LifeHealthAnnuityInvestmentCorporate & OtherAdjustmentsConsolidated
Revenue:
Premium$2,306,547  $976,373  $15  $—  $—  $—  $3,282,935  
Net investment income—  —  —  847,885  —  —  847,885  
Other income—  —  —  —  1,270  (128) (2) 1,142  
Total revenue  2,306,547  976,373  15  847,885  1,270  (128) 4,131,962  
Expenses:  
Policy benefits  1,549,602  628,640  35,836  —  —  13,797  (3,4) 2,227,875  
Required interest on reserves  (607,007) (77,792) (49,571) 734,370  —  —  —  
Required interest on DAC  186,236  23,454  690  (210,380) —  —  —  
Amortization of acquisition costs  396,268  96,519  2,466  —  —  (4,850) (4) 490,403  
Commissions, premium taxes, and non-deferred acquisition costs  177,111  86,044  32  —  —  1,673  (2,5) 264,860  
Insurance administrative expense(1)
—  —  —  —  210,590  —  210,590  
Parent expense  —  —  —  —  9,631  —  9,631  
Stock-based compensation expense  —  —  —  —  33,654  3,380  (6) 37,034  
Interest expense  —  —  —  84,532  —  —  84,532  
Total expenses  1,702,210  756,865  (10,547) 608,522  253,875  14,000  3,324,925  
Subtotal  604,337  219,508  10,562  239,363  (252,605) (14,128) 807,037  
Non-operating items  14,128  (3,4,5,6) 14,128  
Measure of segment profitability (pretax)
$604,337  $219,508  $10,562  $239,363  $(252,605) $—  821,165  
Realized gain (loss)—investments27,652  
Realized loss—redemption of debt(4,041) 
Administrative settlements(8,659) 
Non-operating fees(288) 
Guaranty fund assessments(1,801) 
Stock-based compensation expense—Tax reform adjustment(3,380) 
Income before income taxes per Consolidated Statements of Operations
$830,648  
(1)Administrative expense is not allocated to insurance segments.
(2)Elimination of intersegment commission.
(3)In 2017, the Company recorded $8.7 million ($5.6 million, net of tax) in administrative settlements where claims were not properly filed or information to support the validity of the claim had not been properly submitted. These administrative settlements were included in "Policyholder benefits" in the Consolidated Statements of Operations.
(4)Non-operating fees.
(5)In 2017, the Company recorded $1.8 million ($1.2 million, net of tax) in unrecoverable guaranty fund assessments.
(6)The Company increased stock-based compensation expense by $3.4 million ($2.2 million, net of tax) due to the impact of the tax rate change on certain performance-based equity awards.
Assets for each segment are reported based on a specific identification basis. The insurance segments’ assets contain DAC. The investment segment includes the investment portfolio, cash, and accrued investment income. Goodwill is assigned to the insurance segments at the time of purchase. All other assets are included in the Corporate & Other category. The tables below reconcile segment assets to total assets as reported in the consolidated financial statements.
 
Assets by Segment
 At December 31, 2019
 LifeHealthAnnuityInvestmentCorporate & OtherConsolidated
Cash and invested assets$—  $—  $—  $19,923,204  $—  $19,923,204  
Accrued investment income—  —  —  245,129  —  245,129  
Deferred acquisition costs3,768,797  569,126  4,018  —  —  4,341,941  
Goodwill309,609  131,982  —  —  —  441,591  
Other assets—  —  —  —  1,025,595  1,025,595  
Total assets
$4,078,406  $701,108  $4,018  $20,168,333  $1,025,595  $25,977,460  


 At December 31, 2018
 LifeHealthAnnuityInvestmentCorporate & OtherConsolidated
Cash and invested assets$—  $—  $—  $17,239,570  $—  $17,239,570  
Accrued investment income—  —  —  243,003  —  243,003  
Deferred acquisition costs3,580,693  548,640  8,592  —  —  4,137,925  
Goodwill309,609  131,982  —  —  —  441,591  
Other assets—  —  —  —  1,033,633  1,033,633  
Total assets
$3,890,302  $680,622  $8,592  $17,482,573  $1,033,633  $23,095,722  
Liabilities for each segment are reported also on a specific identification basis similar to the assets. The insurance segments' liabilities contain future policy benefits, unearned and advance premiums, and policy claims and other benefits payable. Other policyholders' funds are included in Other as well as current and deferred income taxes payable. Debt represents both short and long-term. The tables below reconcile segment liabilities to total liabilities as reported in the consolidated financial statements.

Liabilities by Segment
 At December 31, 2019
 LifeHealthAnnuityInvestmentCorporate & OtherConsolidated
Future policy benefits$11,403,078  $2,006,424  $1,098,632  $—  $—  $14,508,134  
Unearned and advance premiums17,701  46,008  —  —  —  63,709  
Policy claims and other benefits payable201,594  163,808  —  —  —  365,402  
Debt—  —  —  1,647,726  —  1,647,726  
Other—  —  —  —  2,098,182  2,098,182  
Total liabilities
$11,622,373  $2,216,240  $1,098,632  $1,647,726  $2,098,182  $18,683,153  

At December 31, 2018
LifeHealthAnnuityInvestmentCorporate & OtherConsolidated
Future policy benefits$10,847,356  $1,927,732  $1,178,738  $—  $—  $13,953,826  
Unearned and advance premiums17,850  43,358  —  —  —  61,208  
Policy claims and other benefits payable196,298  154,528  —  —  —  350,826  
Debt—  —  —  1,665,033  —  1,665,033  
Other—  —  —  —  1,649,652  1,649,652  
Total liabilities
$11,061,504  $2,125,618  $1,178,738  $1,665,033  $1,649,652  $17,680,545