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STOCK-BASED COMPENSATION (Tables)
12 Months Ended
Dec. 31, 2023
Share-Based Payment Arrangement [Abstract]  
Schedule of Stock Compensation Expense
Table 12.1: Details of Stock-based Compensation Expense
For the Year Ended December 31,
20232022
(in thousands)
Cost of sales - services$900 $3,497 
Sales and marketing188 4,668 
Research and development1,989 3,806 
General and administrative (1)
21,319 52,689 
Total $24,396 $64,660 
(1) Stock-based compensation expense related to stock options was $0.3 million for the year ended December 31, 2023. There was no similar stock-based compensation expense on stock options in fiscal year 2022.
Schedule of Restricted Stock Unit Activity
Restricted Stock
Table 12.2: Restricted Stock Unit Activity
Service-Based RSUPerformance-Based RSUTotalWeighted-Average Grant Date Fair Value
Unvested outstanding units as of December 31, 20223,570,082 336,785 3,906,867 $19.53 
Granted1,888,689 — 1,888,689 2.17 
Vested(2,910,645)— (2,910,645)19.04 
Forfeited(415,513)(292,985)(708,498)19.11 
Unvested outstanding units as of December 31, 20232,132,613 43,800 2,176,413 $5.07 
Schedule of Stock Options Fair Value and Weighted-Average Assumptions
Table 12.3: Stock Options Fair Value and Weighted-Average Assumptions
For the Year Ended December 31,
20232022
Weighted-average fair value of underlying stock options$1.06$—
Expected term (in years)
5.5 - 10
0
Risk-free interest rate3.5%—%
Expected volatility
30.7% - 35.1%
—%
Expected dividend yield—%—%
Schedule of Stock Option Activity
Table 12.4: Stock Option Activity
Stock Options OutstandingWeighted-Average Exercise PriceWeighted-Average Remaining Contractual Term
(in years)
Aggregate Intrinsic Value
Outstanding option balance as of December 31, 2022— $— 0.0$— 
Granted400,000 1.80 
Exercised— — 
Forfeited, cancelled, or expired— — 
Outstanding option balance as of December 31, 2023400,000 $1.80 9.4$740,000 
Exercisable stock option as of December 31, 2023— $— 0.0$—