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STOCK-BASED COMPENSATION
3 Months Ended
Mar. 31, 2023
Share-Based Payment Arrangement [Abstract]  
STOCK-BASED COMPENSATION STOCK-BASED COMPENSATION
The Company grants stock-based compensation awards under the 2016 Omnibus Long-Term Incentive Plan, as amended (the "2016 LTIP"). We may grant restricted stock awards ("RSA"), restricted stock units with time-based vesting ("RSUs") and PSUs. Awards granted under the 2016 LTIP vest over the periods determined by the Board of Directors or the Compensation Committee of the Board of Directors, which has the discretion to establish the terms, conditions and criteria of the various awards. The RSUs granted to eligible employees generally vest in installments over a period of up to three years. PSUs will vest upon the achievement of a defined performance target or market conditions for the Company's common stock, certain operational milestones over prescribed period, or at the end of the defined performance period from the date of grant.
There were no income tax benefits recognized on the share-based compensation expense for both periods.
Table 12.1: Details of Stock Compensation Expense by Department
For the Three Months Ended
March 31, 2023March 31, 2022
(in thousands)
Cost of sales – services$326 $1,007 
Sales and marketing58 1,668 
Research and development770 1,295 
General and administrative8,345 11,961 
Total$9,499 $15,931 
Table 12.2: Restricted Stock Activity
Service-BasedPerformance-BasedTotal SharesWeighted-Average Grant Date Fair Value
Unvested outstanding units as of December 31, 20223,570,082 336,785 3,906,867 $19.53 
Granted205,540 — 205,540 3.87 
Vested(1,535,288)— (1,535,288)26.71 
Forfeited(370,807)(71,177)(441,984)14.66 
Unvested outstanding units as of March 31, 20231,869,527 265,608 2,135,135 $14.67 
As of March 31, 2023, the intrinsic value of the RSUs and PSUs outstanding, exercisable, and vested or expected to vest was $5.4 million. There was approximately $15.2 million of total compensation costs related to stock-based awards not yet recognized as of March 31, 2023, which is expected to be recognized on a straight-line basis over a weighted-average remaining vesting period of 0.9 years.