Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020
Cash flows from operating activities
Net income	$ 1,326	$ 1,202
Adjustments to reconcile net income to cash provided by operating activities:
Gain from sales of businesses, net	(1)	(25)
Depreciation of fixed assets	82	82
Amortization and impairment of intangible assets	76	155
Share-based compensation expense	216	140
Deferred income taxes	115	(15)
Change in assets and liabilities:
Fiduciary receivables	(1,620)	(1,640)
Short-term investments — funds held on behalf of clients	(386)	(622)
Fiduciary liabilities	2,006	2,262
Receivables, net	(477)	(262)
Accounts payable and accrued liabilities	(295)	(323)
Current income taxes	83	186
Pension, other postretirement and postemployment liabilities	(80)	(62)
Other assets and liabilities	300	141
Cash provided by operating activities	1,345	1,219
Cash flows from investing activities
Proceeds from investments	41	17
Payments for investments	(29)	(60)
Net sales (purchases) of short-term investments — non-fiduciary	22	(522)
Acquisition of businesses, net of cash acquired	0	(368)
Sale of businesses, net of cash sold	9	30
Capital expenditures	(70)	(89)
Cash used for investing activities	(27)	(992)
Cash flows from financing activities
Share repurchase	(292)	(463)
Issuance of shares for employee benefit plans	(140)	(157)
Issuance of debt	1,113	4,153
Repayment of debt	(1,500)	(3,547)
Cash dividends to shareholders	(219)	(204)
Noncontrolling interests and other financing activities	(84)	14
Cash used for financing activities	(1,122)	(204)
Effect of exchange rates on cash and cash equivalents	11	(56)
Net increase (decrease) in cash and cash equivalents	207	(33)
Cash and cash equivalents at beginning of period	884	790
Cash and cash equivalents at end of period	1,091	757
Supplemental disclosures:
Interest paid	162	176
Income taxes paid, net of refunds	$ 239	$ 102