Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Millions		3 Months Ended
		Mar. 31, 2017	Mar. 31, 2016
CASH FLOWS FROM OPERATING ACTIVITIES
Net income		$ 305	$ 337
Income from discontinued operations, net of tax		40	25
Adjustments to reconcile net income to cash provided by operating activities:
Loss (gain) from sales of businesses and investments, net		2	(35)
Depreciation of fixed assets		54	38
Amortization of intangible assets		43	37
Share-based compensation expense		78	79
Deferred income taxes		(2)	23
Change in assets and liabilities:
Fiduciary receivables		337	399
Short-term investments — funds held on behalf of clients		(330)	(242)
Fiduciary liabilities		(7)	(157)
Receivables, net		38	33
Accounts payable and accrued liabilities		(390)	(307)
Restructuring reserves		99	0
Current income taxes		(56)	(45)
Pension, other postretirement and other postemployment liabilities		(41)	(50)
Other assets and liabilities		92	59
Cash provided by operating activities - continuing operations		182	144
Cash provided by operating activities - discontinued operations		58	129
CASH PROVIDED BY OPERATING ACTIVITIES		240	273
CASH FLOWS FROM INVESTING ACTIVITIES
Proceeds from investments		25	13
Purchases of investments		(9)	(14)
Net sale (purchases) of short-term investments — non-fiduciary		94	(227)
Acquisition of businesses, net of cash acquired		(46)	(16)
Sale of businesses, net of cash sold		(2)	97
Capital expenditures		(34)	(37)
Cash provided by (used for) investing activities - continuing operations		28	(184)
Cash used for investing activities - discontinued operations		(15)	(15)
CASH PROVIDED BY (USED FOR) INVESTING ACTIVITIES		13	(199)
CASH FLOWS FROM FINANCING ACTIVITIES
Share repurchase		(126)	(685)
Issuance of shares for employee benefit plans		(85)	(65)
Issuance of debt		992	1,045
Repayment of debt		(950)	(175)
Cash dividends to shareholders		(87)	(82)
Noncontrolling interests and other financing activities		(2)	(42)
Cash used for financing activities - continuing operations		(258)	(4)
Cash used for financing activities - discontinued operations		0	0
CASH USED FOR FINANCING ACTIVITIES		(258)	(4)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS		25	11
NET (DECREASE) INCREASE IN CASH AND CASH EQUIVALENTS		20	81
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD		431	384
CASH AND CASH EQUIVALENTS AT END OF PERIOD	[1]	451	465
Supplemental disclosures:
Interest paid		58	52
Income taxes paid, net of refunds		58	41
Cash and cash equivalents from discontinued operations		$ 18	$ 3

[1] Includes 18 million and $3 million of discontinued operations at March 31, 2017 and March 31, 2016, respectively.