Consolidated Statements of Cash Flows - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2015	Dec. 31, 2014	Dec. 31, 2013
CASH FLOWS FROM OPERATING ACTIVITIES
Net income	$ 1,422	$ 1,431	$ 1,148
Adjustments to reconcile net income to cash provided by operating activities:
Gain from sales of businesses and investments, net	(81)	(44)	(65)
Depreciation of fixed assets	229	242	240
Amortization of intangible assets	314	352	395
Share-based compensation expense	340	328	300
Deferred income taxes	(223)	(135)	(14)
Change in assets and liabilities:
Fiduciary receivables	599	(19)	(4)
Short-term investments — funds held on behalf of clients	350	(403)	156
Fiduciary liabilities	(949)	422	(152)
Receivables, net	(83)	(25)	141
Accounts payable and accrued liabilities	87	4	110
Restructuring reserves	(31)	(83)	15
Current income taxes	116	42	(116)
Pension, other post-retirement and other post-employment liabilities	(230)	(340)	(502)
Other assets and liabilities	149	40	101
CASH PROVIDED BY OPERATING ACTIVITIES	2,009	1,812	1,753
CASH FLOWS FROM INVESTING ACTIVITIES
Proceeds from investments	220	52	93
Payments for investments	(266)	(20)	(15)
Net sales (purchases) of short-term investments — non-fiduciary	9	110	(174)
Acquisition of businesses, net of cash acquired	(16)	(479)	(54)
Proceeds from sale of businesses	205	48	40
Capital expenditures	(290)	(256)	(229)
CASH USED FOR INVESTING ACTIVITIES	(138)	(545)	(339)
CASH FLOWS FROM FINANCING ACTIVITIES
Share repurchase	(1,550)	(2,250)	(1,102)
Issuance of shares for employee benefit plans	(30)	(105)	(22)
Issuance of debt	5,351	5,239	4,906
Repayment of debt	(5,098)	(3,918)	(4,679)
Cash dividends to shareholders	(323)	(273)	(212)
Noncontrolling interests and other financing activities	39	(4)	27
CASH USED FOR FINANCING ACTIVITIES	(1,689)	(1,303)	(1,136)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS	(172)	(67)	(92)
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS	10	(103)	186
CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR	374	477	291
CASH AND CASH EQUIVALENTS AT END OF YEAR	384	374	477
Supplemental disclosures:
Interest paid	254	245	206
Income taxes paid, net of refunds	$ 249	$ 337	$ 445