Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Millions	9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014
CASH FLOWS FROM OPERATING ACTIVITIES
Net income	$ 832	$ 964
Adjustments to reconcile net income to cash provided by operating activities:
Gain from sales of businesses and investments, net	(29)	(41)
Depreciation of fixed assets	169	183
Amortization of intangible assets	237	263
Share-based compensation expense	239	247
Deferred income taxes	(83)	77
Change in assets and liabilities:
Fiduciary receivables	795	988
Short-term investments — funds held on behalf of clients	200	(177)
Fiduciary liabilities	(995)	(811)
Receivables, net	232	220
Accounts payable and accrued liabilities	(415)	(408)
Restructuring reserves	(25)	(75)
Current income taxes	(69)	(211)
Pension, other post-retirement and other post-employment liabilities	(191)	(299)
Other assets and liabilities	178	(37)
CASH PROVIDED BY OPERATING ACTIVITIES	1,075	883
CASH FLOWS FROM INVESTING ACTIVITIES
Proceeds from sale of long-term investments	23	51
Purchases of long-term investments	(3)	(19)
Net (purchases) sales of short-term investments — non-fiduciary	(9)	301
Acquisition of businesses, net of cash acquired	(26)	(464)
Proceeds from sale of businesses	54	48
Capital expenditures	(225)	(179)
CASH USED FOR INVESTING ACTIVITIES	(186)	(262)
CASH FLOWS FROM FINANCING ACTIVITIES
Share repurchase	(1,150)	(1,750)
Issuance of shares for employee benefit plans	72	58
Issuance of debt	3,494	4,255
Repayment of debt	(2,860)	(3,073)
Cash dividends to shareholders	(240)	(201)
(Purchases) sales of shares (from) to noncontrolling interests	(5)	1
Dividends paid to noncontrolling interests	(21)	(18)
Proceeds from sale-leaseback	0	25
CASH USED FOR FINANCING ACTIVITIES	(710)	(703)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS	(155)	(13)
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS	24	(95)
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD	374	477
CASH AND CASH EQUIVALENTS AT END OF PERIOD	398	382
Supplemental disclosures:
Interest paid	190	194
Income taxes paid, net of refunds	$ 180	$ 280