Restructuring

Aon Hewitt Restructuring Plan

On October 14, 2010, the Company announced a global restructuring plan ("Aon Hewitt Plan") in connection with the acquisition of Hewitt. The Aon Hewitt Plan was intended to streamline operations across the combined Aon Hewitt organization and included 2,960 job eliminations. Additionally, duplicate space and assets were abandoned. The Company incurred all remaining costs for the Aon Hewitt Plan and the plan was closed in 2013. The Aon Hewitt Plan resulted in cumulative costs of approximately $429 million, consisting of approximately $266 million in employee termination costs and approximately $163 million in real estate rationalization costs.

The Company recorded $174 million of restructuring related expenses for the year ended December 31, 2013. Charges related to the restructuring are included in Compensation and benefits and Other general expenses in the accompanying Consolidated Statements of Income.

The following summarizes restructuring and related costs by type that were incurred through the end of the restructuring initiative related to the Aon Hewitt Plan (in millions):



	2010		2011		2012		2013		Completed Plan Total
Workforce reduction	$	49	$	64	$	74	$	79	$	266
Lease consolidation	3		32		18		83		136
Asset impairments	—		7		4		7		18
Other costs associated with restructuring (1)	—		2		2		5		9
Total restructuring and related expenses	$	52	$	105	$	98	$	174	$	429


(1)	Other costs associated with restructuring initiatives, including moving costs and consulting and legal fees, are recognized when incurred.

The following summarizes the restructuring and related expenses, by segment, that have been incurred through the end of the restructuring initiative related to the Aon Hewitt Plan (in millions):



	2010		2011		2012		2013		Completed Plan Total
HR Solutions	$	52	$	49	$	66	$	80	$	247
Risk Solutions	—		56		32		94		182
Total restructuring and related expenses	$	52	$	105	$	98	$	174	$	429

(1)

Costs included in the Risk Solutions segment are due to the inclusion of the health and benefits consulting business in the Risk Solutions segment, which was transfered from HR Solutions effective January 1, 2012. Costs incurred in 2011 in the HR Solutions segment of $41 million related to the health and benefits consulting business have been reclassified and presented in the Risk Solutions segment.

As of December 31, 2013, the Company's liabilities for its restructuring plans are as follows (in millions):



	Aon Hewitt Plan			Aon Benfield Plan			2007 Plan			Other			Total
Balance at January 1, 2011	$	88		$	26		$	113		$	10		$	237
Expensed	98			19			(11		)	—			106
Cash payments	(93		)	(24		)	(59		)	(2		)	(178		)
Foreign exchange translation and other	2			(1		)	7			—			8
Balance at December 31, 2011	$	95		$	20		$	50		$	8		$	173
Expensed	94			6			(3		)	—			97
Cash payments	(95		)	(24		)	(18		)	(5		)	(142		)
Stock compensation	—			(1		)	—			—			(1		)
Foreign exchange translation and other	2			2			6			—			10
Balance at December 31, 2012	$	96		$	3		$	35		$	3		$	137
Expensed	167			—			—			—			167
Cash payments	(125		)	(2		)	(24		)	(1		)	(152		)
Foreign exchange and other	5			—			9			—			14
Balance at December 31, 2013	$	143		$	1		$	20		$	2		$	166

The Company's unpaid restructuring liabilities are included in both Accounts payable and accrued liabilities and Other non-current liabilities in the Consolidated Statements of Financial Position.